IT Technician at High-Growth IT Startup in SF Area (San Francisco, CA)

Position Summary: The role of the Helpdesk Technician requires an exceptional individual who possesses the ability to support both the human and technical sides of technology. The Helpdesk Technician will rely on excellent client service, problem solving, and communication skills to provide technical support in order resolve most day-to-day issues. Success in this role requires a well-rounded individual with a genuine enthusiasm for technology and keen interest in helping people achieve more through the careful adoption and support of information technologies. Major Responsibilities: • Provide remote helpdesk support, via phone, in person and through our ticketing system, for most issues related to desktop software, hardware and peripherals • First point of contact for all inbound client phone calls and tickets to the Help Desk • Maintain close contact and open communication with clients until an issue has been resolved • Work within our ticketing system to create detailed work logs and technical documentation • Triage and escalate complex issues to Systems Administrators, Engineers and Account Managers appropriately • Remotely provide hardware and software support, including the installation of new software and updates when required, across all supported sites • Proactively monitor client technology infrastructure to identify and resolve issues before downtime occurs • Conduct technical support in line with documented procedures; maintain hardware, software and network inventory, diagrams and related documentation as needed • Provide management with regular updates on common problems encountered and identify possible longer-term solutions/improvements to reduce future problems • Use communication channels to inform team of important issues and information which will help improve team performance Preferred Qualifications: • Associate’s Degree or Certification in IT related field or 2+ years of experience working in a technical support, helpdesk or IT support position • Experience working in a technical helpdesk role • Experience working successfully in a customer service role for 1+ years • Proven ability to install, upgrade, repair, move, and replace desktops, laptops and peripherals • Strong experience troubleshooting and resolving hardware, software, systems and network issues • Valid driver's license with reliable transportation Perks: • 401k retirement plan, health benefits, smartphone reimbursement, growth opportunities Reply to this post with your resume. This advertisement will remain posted until filled. For more information go to https://www.pavelcomm.com - We look forward to hearing from you.

Are you a person ready and looking for the shot to join a winning team within a great company? Do you like talking to people in person and by phone? Are you organized, tech/computer savvy and able to get along with a team of fast paced people who are all money motivated? Do you like to help people, have a good vibe and reputation? Are you authentic and money motivated? Can you travel and be available after hours and on weekend’s when duty calls… Can you follow direction and sync with a solid positive happy minded successful crew of winners? Interview M-F. $40-$60k salary to start plus company provided vehicle, phone and gas paid for the right person. If you believe you’ve got the gift for this position, or have some industry experience. Come see us in person and let’s talk! Real life changing opportunities to advance from within for the go getters who want life changing results and will work for it! www.iclearpay.com

Join a promising AI startup and help with annotating technical diagrams. You need basic experience using a computer. No programming or other technical experience necessary. We will teach you the rest! You must be able to commute to our office in San Mateo, though working from home on occasion is OK. You will be paid per hour. Benefits are not included. We will cover your transportation and lunch expenses. To apply, please submit your resume.

We are seeking a Customer Service / I.T. Support employee to support our clients and their computer systems. Work will be performed principally at our retail repair shop and occasionally at customer locations. Field service appointments are conducted at a variety of small business locations throughout Santa Cruz County and may include work at clients’ homes as well. You will be expected to interact with customers and provide general assistance as needed to in-house staff. Your primary responsibility will be the maintenance, configuration, and reliable operation of customers’ computers and computer systems. You will actively resolve problems and issues with computers, software applications, and other hardware to limit work disruptions. Duties shall include: • Provide support to clients on-site or remotely • Work with Windows operating systems • Troubleshoot, repair, and maintain clients’ computers • Install patches, hotfixes, and updates to OS, antivirus, and security software • Assess systems, identify and recommend solutions. All candidates must be highly computer proficient (familiarity with Windows/Office is a must, OS X experience a plus), have strong communication skills, a pleasant phone manner, and be self-motivated and able to work independently. The successful candidate will initially work under the guidance of senior staff and with experience is expected to acquire a wide range of skill sets that include: • Troubleshooting network printers, routers, switches • Familiarity with Mac OS X • Familiarity with server operating systems • Support for basic network connectivity issues – wired and wireless Candidates must therefore be intelligent, enthusiastic, able to think on their feet, have a strong work ethic, possess excellent problem-solving and customer service skills, and enjoy working in a fast-paced and challenging environment. Hours are 6-hour shifts, 3-4 days per week, and will include Saturdays from 10AM until 4PM. Weekday flexibility and reliable transportation is a must. Apply online at https://www.friendlycomputing.com/apply-now.html

We’re seeking an experienced Level 2 Project Technician to join our team and be embedded full-time at one of our key client sites in San Francisco. This is a hands-on, client-facing role that requires strong networking and audiovisual (AV) expertise, along with a solid foundation in end-user support and project execution. The ideal candidate thrives in dynamic environments, takes pride in delivering excellent service, and can confidently work both independently and as part of a broader MSP support structure. Things to note: > Vacation time is subject to the client’s event calendar and major project schedules. Flexibility is essential to ensure proper coverage during high-demand periods. > This role includes participation in general MSP support duties during client downtime, including monitoring alerts, performing proactive maintenance, and assisting with documentation and internal improvements. > Hours: Full-time, standard business hours; some flexibility may be required during project rollouts. > Location: 100% onsite at client’s office in San Francisco ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Key Responsibilities Technical Support & Ticket Management > Provide Level 1 and 2 support for end-user hardware and software issues (Windows, macOS, mobile devices, printers, VoIP, etc.). > Resolve escalated technical issues with professionalism and urgency. > Accurately document work in the ticketing system and communicate updates with both internal MSP teams and client staff. Project Implementation (Focus: Networking & AV) > Lead or assist in network infrastructure projects (firewalls, switches, wireless, structured cabling). > Configure and deploy AV systems such as conference room tech (Zoom Rooms, Crestron, Logitech, digital signage, etc.). > Participate in office builds, moves, equipment refreshes, and system migrations. > Coordinate with vendors and internal teams to ensure smooth, timely execution with minimal disruption. Client Engagement & Reporting > Serve as the onsite liaison between the MSP and the client’s internal teams. > Provide recommendations on system improvements or risk mitigation. > Deliver regular updates on project progress, support trends, and escalations. Documentation & Knowledge Management > Maintain accurate documentation of system configurations, changes, and issue resolutions. > Ensure project tasks are properly recorded and handed off to appropriate teams post-implementation. > Contribute to process improvement efforts and internal knowledge sharing. =========================================================== REQUIREMENTS Technical Skills >> 5+ years of IT support and project implementation experience, preferably in an MSP or fast-paced service environment. >> Proven experience with network infrastructure (switches, routers, firewalls — Cisco, Meraki, or Ubiquiti preferred). >> AV systems experience is required — familiarity with Zoom Rooms, Crestron, Logitech, or similar platforms. >> Strong understanding of Windows/macOS environments, Microsoft 365, and RMM tools. Professional Qualities >> Excellent troubleshooting, communication, and customer service skills. >> Self-motivated with a focus on follow-through and documentation. >> Strong customer service and communication skills. >> Able to work independently with minimal supervision while also collaborating with the wider MSP team. >> Detail-oriented with a commitment to documentation and process. ********************************************************************************************** ONLY EMAILS WITH PDF RESUME ATTACHED WITH SUBJECT OF SF Level 2 Project Technician (WITH YOUR FULL NAME) WILL BE CONSIDERED AND ENTER HIRING PROCESS

Barr's cars is looking for an Alignment and Tire Tech with good attitude and good good work ethic.