Customer Service Representatives

Logistics Company is hiring a well spoken, energetic Helpdesk Operator. This is a full-time position and is responsible for answering calls and providing customer support. The preferred candidate for the position must have excellent organization, communication and multitasking skills, Bilingual English - Spanish, poised and professional in a high pressure, fast-paced environment. This is a long-term position. The compensation for the position is starting at $18.00 to $22.00 an Hour!! Monday thru Friday - Weekends OFF 7AM to 4PM. Full time, 40 hours with availability of overtime. Qualifications: -Positive attitude -Friendly and helpful personality -Eagerness to learn and grow -Experience in Retail, Real Estate, Hospitality, Promotions, Client Services, Human Resources, Food Service, Marketing, Entry-Level, Sales, Customer Service, Warehouse, Data Entry, Server, Host/Hostess, Recruiter, Finance, Insurance, Cleaner..etc If you are interested, please email us your resume and write “Team W” in the subject line Don’t wait—apply today and take the next step in your career with us!

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America. RMC is hiring a Cloud Engineer to support our customer in Indian Head, MD (Mainside). The selected applicant will work as part of an integrated team including system administrators, network engineers, software developers, service desk analysts, and other personnel on site. Experience designing, planning and implementing cloud infrastructure (Azure, AWS, GC)  Experience deploying and configuring cloud scalable infrastructure and applications  Responsible for full system life cycle solution planning, development, implementing and maintenance.  Experience with monitoring and logging tools (CloudWatch, Prometheus, ELK Stack, etc.) Experience with Infrastructure-as-Cloud (IaC) platforms i.e. Terraform, CloudFormation, etc  Experience in DevOps and/or Site Reliability Engineering (SRE) Experience with configuration management tools Ansible, Chef, Puppet, Saltstack, Resource Manager, etc  Experience managing and optimizing cloud hybrid environments and serve as SME on hybrid deployment related initiatives.  Experience in cloud computing serving as a solutions engineer/architect or similar (AWS, Azure, Google Cloud, or similar) Experience deploying cloud-native and hybrid applications and databases to include SQL, Azure Data Services (SQL, Postgre, MySQL, NoSQL), AWS DB Services (Dynamo, Maria, Redshift), GC (AlloyDB, Cloud SQL, MongoDB Atlas)  Experience with containerization and orchestration tools (Docker, Kubernetes, etc.) Experience supporting hybrid cloud environments with VMware on-premise infrastructure.  Experience deploying and supporting DevOps hybrid environments.  Experience supporting hybrid cloud networking such as AWS (DirectConnect, VPC, TGW, VGW, DGW), Azure (ExpressRoutes , VPN, Resource Groups, VNet+GW) and/or Google (Interconnect, VPC, Cloud Router) Requirements Security Clearance: An Interim DoD Secret clearance is required to start. A Top Secret clearance will be required for this position. Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information. DoD 8570.01M IAT Level III certified with Continuing Education (CE) (CompTIA CASP+ CE, CISSP, or equivalent) Cloud certifications (AWS Certified Solutions Architect, Microsoft Certified Azure Architect, Google Cloud Professional Cloud Architect, etc.) or other relevant certifications Minimum of 7-10 years of experience supporting system administration for DoD or Federal Programs Benefits At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. We offer Monday to Friday full-time day shift work, and can assist in paid relocation. This also includes a competitive paid vacation package with 11 paid federal holidays. Additionally, we also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package. Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $130,000 to $160,000 annually. #LI-MB1

Hi! I’m a woman guitarist from the mid west living in Seattle and I need help. So I bought a ton of really nice guitar equipment and pedals..amps …and other stuff…but having a hard time putting it all together. To skip the google searches and stress, I’m offering $200 to a guitarist who I can send photos to or FaceTime showing what I have and you telling me how to put it all together and/or what else I need. Serious offers only My bloody valentine inspired -mariah

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America. RMC is hiring a Cloud Engineer to support our customer in Indian Head, MD (Mainside). The selected applicant will work as part of an integrated team including system administrators, network engineers, software developers, service desk analysts, and other personnel on site. Experience designing, planning and implementing cloud infrastructure (Azure, AWS, GC)  Experience deploying and configuring cloud scalable infrastructure and applications  Responsible for full system life cycle solution planning, development, implementing and maintenance.  Experience with monitoring and logging tools (CloudWatch, Prometheus, ELK Stack, etc.) Experience with Infrastructure-as-Cloud (IaC) platforms i.e. Terraform, CloudFormation, etc  Experience in DevOps and/or Site Reliability Engineering (SRE) Experience with configuration management tools Ansible, Chef, Puppet, Saltstack, Resource Manager, etc  Experience managing and optimizing cloud hybrid environments and serve as SME on hybrid deployment related initiatives.  Experience in cloud computing serving as a solutions engineer/architect or similar (AWS, Azure, Google Cloud, or similar) Experience deploying cloud-native and hybrid applications and databases to include SQL, Azure Data Services (SQL, Postgre, MySQL, NoSQL), AWS DB Services (Dynamo, Maria, Redshift), GC (AlloyDB, Cloud SQL, MongoDB Atlas)  Experience with containerization and orchestration tools (Docker, Kubernetes, etc.) Experience supporting hybrid cloud environments with VMware on-premise infrastructure.  Experience deploying and supporting DevOps hybrid environments.  Experience supporting hybrid cloud networking such as AWS (DirectConnect, VPC, TGW, VGW, DGW), Azure (ExpressRoutes , VPN, Resource Groups, VNet+GW) and/or Google (Interconnect, VPC, Cloud Router) Requirements Security Clearance: An Interim DoD Secret clearance is required to start. A Top Secret clearance will be required for this position. Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information. DoD 8570.01M IAT Level III certified with Continuing Education (CE) (CompTIA CASP+ CE, CISSP, or equivalent) Cloud certifications (AWS Certified Solutions Architect, Microsoft Certified Azure Architect, Google Cloud Professional Cloud Architect, etc.) or other relevant certifications Minimum of 7-10 years of experience supporting system administration for DoD or Federal Programs Benefits At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. We offer Monday to Friday full-time day shift work, and can assist in paid relocation. This also includes a competitive paid vacation package with 11 paid federal holidays. Additionally, we also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package. Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $130,000 to $160,000 annually. #LI-MB1

We are a document management company that has been in business for over 31 years - and we are seeking a Production Lead to join our team. This position will oversee client projects and the activities of a team of production workers. Responsibilities: • Coordinate the daily activities of the production and operation teams • Delegate production assignments to appropriate teams and personnel • Place production orders from customers • Be able to troubleshoot basic computer, software, and equipment (scanner) issues • Ability to work with and review large and small databases to verify image quality and proper naming/indexing • Monitor and prioritize projects based on feedback/direction from sales • Coordinate and direct company driver’s daily/weekly pick-ups from clients Qualifications: • Previous experience in production, data/document management, or other related fields • A "can do" positive mindset and the ability to figure things out is a must • A strong orientation toward excellent customer service • Knowledge of the data capture/scanning industry would be strongly preferred, but not required • Strong leadership qualities • Ability to follow an established process for consistency and accuracy - while also having the ability and desire to recognize and improve processes where possible (and document those changes) • Excellent written and verbal communication skills • Ability to multi-task, and the flexibility to work in an ever-changing environment Additional Information: • Shift Options: 7am-3pm, 8am to 4pm, or 9am to 5pm • Pay will be hourly (nonexempt) • Flexible/casual work environment/culture • Paid holidays, PTO, group medical, and 401k retirement available

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America. RMC is hiring a Senior Software Engineer to support our customer at Hill AFB in Ogden, Utah. The selected applicant will provide technical expertise and guidance in solving complex engineering issues. The selected applicant will: Provide technical support in all aspects of hardware and software design analysis, development, integration, and implementation. Identify the appropriate technologies to solve engineering issues. Assist the procurement team with the procurement of software and the tracking of developer software licenses. Support data analyst with the data archiving and data processing of radar-related data. Support the development and maintenance of applications written in C++ and Python.  Work with 84 RADES Mission Critical Applications and advanced graphical displays. Assist technical writers with the development of software documentation. Assist in the analysis of change requests impacting the RADES applications and the development of effective solutions. Perform component and full regression testing of RADES applications and environments. Support project milestone development, management, and reporting of RADES application maintenance, repair, and test activities. Requirements Bachelor’s degree in Computer Science, Information Systems, Engineering, or related discipline AND six (6) years of experience; OR a Master’s degree in Computer Science, Information Systems, Engineering, or a related discipline AND four (4) years of experience is required; OR In lieu of a degree, ten (10) total years of experience may be considered. An active DoD Secret clearance is required to start. Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information. Extensive experience coding large application packages, up to 100,000 lines, to include debugging and troubleshooting. Highly preferred candidates will be able to research and understand theoretical mathematical modeling and then be able to implement that modeling in the software applications being developed.  Experience with 84 RADES Mission Critical Applications is strongly desired.    Benefits At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. This also includes a competitive paid vacation package with 11 paid federal holidays. We also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package. Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $110,000 to $150,000 (annually). #LI-MB1