IT Tech (Tampa)

About Us: Los Angeles IT - www.losangelesit.com At Los Angeles IT, we are a rapidly expanding company looking for a talented IT Technician to become part of our team. We are searching for someone who excels in IT support, is skilled with hands-on tasks, and is comfortable working with low-voltage systems. If you thrive in a role where each day brings new challenges and opportunities, this position could be the perfect fit for you. Key Responsibilities: • Level 1 & 2 IT Support: Deliver prompt and effective technical support to end-users, both onsite and remotely. This includes troubleshooting hardware, software, and network issues. • System Maintenance: Install, configure, and maintain desktop and laptop computers, printers, and other peripheral devices, whether onsite or via remote support tools. • Network Support: Assist with basic network configuration, troubleshooting, and ensuring seamless connectivity throughout the organization, both onsite and remotely. • Low Voltage Work: Manage low-voltage installations, such as cabling and security systems, across various locations. • Hands-On Tasks: Carry out various hands-on duties around the office or on-site, including equipment setup, hardware relocation, and minor repairs. • Driving Duties: Occasionally travel to client sites or other company locations to provide on-site support. A valid driver’s license and reliable transportation are required. • Remote Work: Use remote access tools to provide efficient support to end-users and resolve issues remotely. • Documentation: Keep accurate records of all support activities, including ticketing systems and equipment inventories, accessible both onsite and remotely. Qualifications: • Proven experience in a Level 1 & 2 IT support role with the capability to work effectively both onsite and remotely. • Familiarity with low-voltage work, including cabling and installations. • Strong troubleshooting skills and the ability to work independently, whether onsite or remotely. • Physical ability to handle tasks such as lifting and moving equipment. • A valid driver’s license with a clean driving record. • Excellent communication skills, both verbal and written, particularly for clear and concise remote communication. • Effective time management skills and the ability to prioritize tasks in a fast-paced environment. • A positive attitude and a strong desire to learn and advance within the company. Preferred Skills: • Relevant certifications such as CompTIA A+, Network+, or similar. • Experience with VoIP systems, security cameras, or access control systems. • Basic knowledge of electrical work is an added advantage. • Proficiency with remote support tools and software. What We Offer: • Compensation: $30 - $40 per hour, with the potential to work over 200 hours per month. • Driving Expenses: We cover one-way driving expenses, including travel time and $0.75 per mile driven. • Earnings Potential: Technicians can earn between $5,000 - $9,000 per month, depending on hours worked. • Employment Type: We are looking to hire as a 1099 contractor. • Growth Opportunities: We offer ample opportunities for professional development and career growth within the company. • Work Environment: Enjoy a supportive and collaborative work environment, with the chance to work on diverse and engaging projects both onsite and remotely.

Due to the classified nature of our work, U.S. citizenship is required. Candidate must meet the eligibility to obtain and maintain a DoD Top Secret / SCI Security Clearance.  About Us  Pacific Defense is a leading developer of advanced electronics systems for the U.S. Department of Defense and commercial customers. Our team specializes in Open Systems Architecture solutions for the non-kinetic fight, providing customers with cost-effective, modular, and rapidly reconfigurable systems in record time. We deliver sensing and effects solutions for land, air, sea, and space domains, leveraging open standards and rapid prototyping methodologies to bring innovative capabilities to the market. Pacific Defense has built an excellent reputation in the defense industry and is expanding our team to tackle new challenges and opportunities. Join us and accelerate your career!  As a Systems Engineer with a strong background in networking and switch technologies you will support the design, integration, and sustainment of advanced switch products for defense applications. In this role, you will collaborate closely with software, hardware, and operations teams to ensure the successful delivery of reliable, high-performance network solutions. Your technical expertise will directly influence product development and roadmaps, helping to drive innovation and ensure our solutions meet the evolving needs of mission-critical defense programs.  Key Responsibilities:  Design, configure, and implement network and switching solutions in mission-critical defense systems.  Evaluate and integrate commercial and custom switch/router hardware into secure system architectures.  Own roadmaps for our commercial switch products, taking in requirements from multiple stakeholders in the organization.  Drive development of our switch products to a production schedule, working with the engineering team to overcome obstacles, make implementation trade-offs, and provide technical direction.  Develop and document system architectures, network diagrams, and data flows.  Support lab and field testing, including test plan development and execution.  Analyze performance and reliability metrics, recommending enhancements where needed.  Interface with customers and stakeholders for technical discussions, design reviews, and requirement clarifications.  Requirements Bachelor’s degree in Electrical Engineering, Computer Engineering, Systems Engineering, or related field.  Hands-on experience designing, building, and testing custom embedded switch products. Strong knowledge of Layer 2/3 networking protocols (TCP/IP, VLANs, STP, OSPF, etc.).  Experience with network configuration tools, packet analyzers, and diagnostic equipment.  Understanding of DoD systems, requirements, and acquisition lifecycle.  U.S. Citizenship required; ability to obtain and maintain a [Secret/Top Secret] security clearance.  Preferred Qualifications:  5+ years of experience in systems or network engineering, ideally in a defense or aerospace environment.  Experience with VICTORY or CMOSS standards.  Experience developing custom switch hardware solutions.  Familiarity with embedded systems and real-time environments.  Prior work on ground vehicles, avionics, or tactical systems.  Experience supporting RMF/IA activities for networked systems.  Hands-on experience with enterprise and embedded switches/routers (e.g., Cisco, Juniper, Curtiss-Wright, VICTORY standards).  Benefits Pacific Defense provides competitive salaries and immediately vested 401K match. We provide 100% coverage options for the employee, and 75% coverage for dependents’ medical, dental, vision, and life insurance premiums, as well as a flexible spending account for incidental health care expenses. We offer paid time off and federal holidays to spend time with family, pursue outside interests, or just get some extra rest.  Pacific Defense is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected factor.   

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