Technical Support Engineer - 1st Shift

We’re an Skagit County established "Wholesale Supply" company in need of a tech division startup in the final stages of launching our 15 ecommerce websites and promotions platforms (national, data-driven marketplace technology connecting with businesses and customers). The foundations are already built and we’re seeking top-tier experts with vast e-commerce and tech-savy skills to take over, refine, and drive this project to market success. We estimate $2-10 million in revenue from online sales. REQUIREMENTS Complete Web Development Expertise: Ability to quickly understand and take ownership of an existing back end, front end, codebase from overseas developers and implement AI-Driven Feature Knowledge: Experience integrating AI tools and personalization algorithms. Project Leadership: Comfort managing offshore development teams to outsource specialized features while ensuring top-quality delivery. Technical Versatility: Strong knowledge of scalable cloud infrastructure, backend APIs, frontend frameworks, and payment integrations. Strategic Vision: Someone excited to grow with a startup, bring fresh ideas, and eventually take on equity/percentage ownership. RESPONSIBILITIES Take over and transform older live, near-complete web platforms to the newly developed platforms and/or implement them online Work closely with the original developer (available for initial support) to ensure a smooth handover. Oversee new feature development and performance optimization. Help shape and execute product strategy while scaling the platform. REQUIREMENTS Proven track record. Strong technical leadership and communication skills. Familiarity with all ecommerce tools for personalization and customer engagement. Experience managing or working with outsourced development teams. Must be Whatcom/Skagit based or able to collaborate on Pacific Time. P/T or F/T

Infrastructure Automation & Management:   Design, implement, and maintain scalable, reliable, and secure cloud infrastructure using GCP services. Automate cloud infrastructure provisioning, scaling, and monitoring using Infrastructure as Code (IaC) tools such as Terraform or Google Cloud Deployment Manager. Manage and optimize GCP resources such as Compute Engine, Kubernetes Engine, Cloud Functions, and BigQuery to support development teams. CI/CD Pipeline Management: Build, maintain, and enhance continuous integration and continuous deployment (CI/CD) pipelines to ensure seamless and automated code deployment to GCP environments. Integrate CI/CD pipelines with GCP services like Cloud Build, Cloud Source Repositories, or third-party tools like Jenkins Ensure pipelines are optimized for faster build, test, and deployment cycles. Monitoring & Incident Management: Implement and manage cloud monitoring and logging solutions using Dynatrace and GCP-native tools like Stackdriver (Monitoring, Logging, and Trace). Monitor cloud infrastructure health and resolve performance issues, ensuring minimal downtime and maximum uptime. Set up incident management workflows, implement alerting mechanisms, and create runbooks for rapid issue resolution.   Security & Compliance:   Implement security best practices for cloud infrastructure, including identity and access management (IAM), encryption, and network security. Ensure GCP environments comply with organizational security policies and industry standards such as GDPR/CCPA, or PCI-DSS. Conduct vulnerability assessments and perform regular patching and system updates to mitigate security risks. Collaboration & Support: Collaborate with development teams to design cloud-native applications that are optimized for performance, security, and scalability on GCP. Work closely with cloud architects to provide input on cloud design and best practices for continuous integration, testing, and deployment. Provide day-to-day support for development, QA, and production environments, ensuring availability and stability. Cost Optimization: Monitor and optimize cloud costs by analyzing resource utilization and recommending cost-saving measures such as right-sizing instances, using preemptible VMs, or implementing auto-scaling.   Tooling & Scripting: Develop and maintain scripts (using languages like Python, Bash, or PowerShell) to automate routine tasks and system operations. Use configuration management tools like Ansible, Chef, or Puppet to manage cloud resources and maintain system configurations. Required Qualifications & Skills: Experience: 3+ years of experience as a DevOps Engineer or Cloud Engineer, with hands-on experience in managing cloud infrastructure. Proven experience working with Google Cloud Platform (GCP) services such as Compute Engine, Cloud Storage, Kubernetes Engine, Pub/Sub, Cloud SQL, and others. Experience in automating cloud infrastructure with Infrastructure as Code (IaC) tools like Terraform, Cloud Deployment Manager, or Ansible.   Technical Skills: Strong knowledge of CI/CD tools and processes (e.g., Jenkins, GitLab CI, CircleCI, or GCP Cloud Build). Proficiency in scripting and automation using Python, Bash, or similar languages. Strong understanding of containerization technologies (Docker) and container orchestration tools like Kubernetes. Familiarity with GCP networking, security (IAM, VPC, Firewall rules), and monitoring tools (Stackdriver). Cloud & DevOps Tools: Experience with Git for version control and collaboration. Familiarity with GCP-native DevOps tools like Cloud Build, Cloud Source Repositories, Artifact Registry, and Binary Authorization. Understanding of DevOps practices and principles, including Continuous Integration, Continuous Delivery, Infrastructure as Code, and Monitoring/Alerting.   Security & Compliance: Knowledge of security best practices for cloud environments, including IAM, network security, and data encryption. Understanding of compliance and regulatory requirements related to cloud computing (e.g., GDPR/CCPA, HIPAA, or PCI). Soft Skills: Strong problem-solving skills with the ability to work in a fast-paced environment. Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. Team-oriented mindset with the ability to work collaboratively with cross-functional teams. Certifications (Preferred): Google Professional Cloud DevOps Engineer certification (preferred). Other GCP certifications such as Google Professional Cloud Architect or Associate Cloud Engineer are a plus. DevOps certifications like Certified Kubernetes Administrator (CKA) or AWS/GCP DevOps certification are advantageous.

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