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8935 Geraldine Ave, San Diego, CA 92123, USA
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ShareAre you a compassionate, detail-oriented professional with a passion for supporting individuals with disabilities? Our agency is seeking a Manager of Support Services to help lead, organize, and elevate the quality of care we provide to our clients. We are a dedicated team committed to improving the lives of individuals with developmental disabilities through person-centered support. We’re looking for someone who is highly organized, attentive to even the smallest details, and driven to ensure excellence in both client care and staff support. Key Responsibilities: • Oversee day-to-day operations related to client care and staff support • Collaborate closely with field supervisors to ensure client needs are met and services are delivered with quality and consistency • Provide guidance and oversight to the scheduling coordinator, ensuring shifts are covered and staff are matched appropriately with clients • Support and supervise direct care staff with compassion, professionalism, and accountability • Monitor and maintain high standards of documentation, communication, and service delivery • Address any gaps in care, staffing, or quality control quickly and efficiently • Build strong relationships with staff, clients, and families to foster trust and open communication • Ensure agency policies and regional center requirements are followed • Contribute to continuous improvement of systems and processes across the agency Ideal Candidate Will Have: • Proven experience in management or supervision in a caregiving or disability services setting • Deep understanding of working with individuals with developmental and/or intellectual disabilities • Exceptional organizational and time management skills • Strong interpersonal and communication skills—able to connect with staff, families, and clients with empathy and professionalism • Ability to manage multiple moving parts while keeping a sharp eye on details • Confidence in handling conflict resolution and staff performance issues • Experience in scheduling or working closely with scheduling teams is a plus • A proactive, “on top of it” mindset—you don’t wait for problems, you anticipate and prevent them This is a key leadership role in our agency. We’re looking for someone who doesn’t just want a job—but wants to make a difference by ensuring the people we serve receive the highest quality of care and support. If you’re passionate about this work, have strong leadership skills, and are ready to lead with purpose, we’d love to hear from you. Please email your resume and contact information
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610 Veterans Memorial Dr, Carlisle, IA 50047, USA
