Operations Manager - Chicago

**This is a hybrid role that will require regular presence on-site at the client location around Cambridge, MA. **This position is not eligible for relocation assistance** The Informatics Delivery Manager (DM) is primarily accountable for fulfilling all contractual obligations for Zifo related to our customer engagements. This role is the realization of the ‘one hand to shake’ concept that would allow both the customers as well as the internal Zifo stakeholders to work with one primary point of contact for all the servicing needs for the specific engagement. The DM will provide strategic and technical leadership, as well as the consulting and program / project management skills required to analyze customer needs and opportunities to ensure Zifo successfully delivers a solution meeting the customer's objectives and goals. Requirements Responsibilities Overall accountability for the successful delivery of all projects and Zifo services in the engagement and ensure all service delivery contractual obligations are met Govern Project Health by using metrics-based health checks, perform Corrective and Preventive actions for any deviations, do follow-ups and follow throughs Chair Engagement Steering committee and other operational meetings including senior leadership from the customer and Zifo. Track action items, monitor and report their progress periodically Conceive and implement engagement improvement plans from service delivery improvement/optimization perspective Devise and implement continuous improvement plans, ensuring there are mutual gains for both the customer and Zifo Oversee engagement operations such as staffing, invoicing compliance, contract renewals, managing resource movements Customer Relationship Management – establish and nurture customer relationship across all levels with the objective of improving overall customer maturity across all customer segments that are serviced CSAT assessment and management by implementing focused improvement plans Contribute to Business Development – Perform Account Mining, Support RFP/Pursuits People Management – Provide performance feedback on Zifo resources to the line managers Provide strategic project and program management consultative guidance to customers by proactively identifying business and/or technical challenges or opportunities for improvements Bring in though leadership to the customer engagements by offering proactive insights into industrial trends Manage, motivate, and mentor cross-functional and enterprise project teams across the globe Ensure seamless experience for the customers while dealing with the various Zifo services teams across geographies Resolve any conflicts between the Zifo service lines keeping the customer interests as the priority Function as the first point of escalation from Zifo and provide timely and effective resolution in addition to doing a retrospective to address the root causes Required Skills R&D Informatics Skills Prior experience in Pharmaceutical or Biotech Research and Development industry Understanding of Drug Discovery & Development processes An Independent, Self-Motivated & Results driven mentality Willingness & ability to acquire quickly new Technical Skills & Business Principles Ability to actively contribute to business development efforts via strategic discussions with account executives and proactive discussions with client stakeholders Working experience with Productivity tools such as VISIO, Excel, PowerPoint, Word, Microsoft Project Analytical mindset and ability to thrive in ambiguities Outstanding communication skills both written and verbal Experience is making impactful presentations to D+ and C-Suite audiences Program Management skills Managing a portfolio of projects Coordinating strategic road mapping Resource & Effort Planning Project Planning & Scheduling Scope & Time Management Vendor Management Risk Assessment Cost/Benefit Analysis Qualifications: Bachelor’s/Master’s degree or equivalent in Management or Life Sciences or IT field is mandatory Minimum 10 years of experience as a Business Technology Consultant/Project Manager Minimum 8 years of experience working with Customer/Client focused delivery model & Global solution deployment, preferably in the pharmaceutical /Life sciences industry Active PMP / PgMP/Prince2 Certification Experienced in managing large customer engagements ($5M+ revenue / 50+ global team) that have multiple services being offered by the provider organization Expert in Project Management, SDLC types, people management Familiar with the global delivery model and have experience working with multidisciplinary teams located across varies geographies Consultative capabilities to convert business problems to opportunities Flexible in handling tactical issues as well as possess ability to think strategically Expert in crisis/problem management and willingness to get hands on to expedite problem resolution Function as a coach to the teams to improve collaboration and outcomes Possessing innovative mindset and have an eye for continuous improvement Experienced in managing large & concurrent projects/programs A successful Zifo-ite is Independent, Self-Motivated & Results driven Willing & able to quickly acquire new Technical Skills & Business Principles A critical thinker who possesses logical reasoning  Curious and always looking for creative solutions to complex problems Benefits CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are inviting dedicated individuals ready to pursue careers in technology. If you want to gain real coding experience, complete major projects, and prepare for junior developer jobs, this program is for you. This remote program provides nearly 900 hours of structured training and can be taken full-time or part-time. You will learn programming languages, developer tools, and workflows while building a résumé and portfolio for employers. 🖥️ Technology & Programming Fundamentals -Understand computer systems, networks, browsers, and internet functions -Study algorithms, data structures, security basics, and number systems -Practice Python scripting, command line tools, and flowchart design 💻 Web & Front-End Development -Build responsive websites with HTML5, CSS3, and Bootstrap -Create interactive apps using JavaScript, jQuery, and React.js -Practice modern web design and layout techniques 🗄️ Back-End & Database Development -Design and manage databases with SQL and SQL Server -Perform CRUD operations and relational database modeling -Build scalable applications with Python (Django) and C# (.NET Core) 🧑‍💻 Programming Languages & Tools -Learn C#, Python, JavaScript, HTML, CSS, SQL, and more -Use Git, GitHub, Visual Studio, and Team Foundation Server -Apply professional coding collaboration and version control 🧪 Capstone Projects -Complete two advanced projects (Python + C#) -Build portfolio-ready applications using Agile, Scrum, and DevOps -Practice debugging, teamwork, and problem-solving skills 🧰 Career Preparation -Learn résumé and cover letter writing for the tech industry -Practice coding interviews and whiteboard techniques -Prepare for entry-level developer opportunities 🚀 No prior training necessary. Remote-friendly program. Begin your journey as a developer today. 👉 Apply here: https://softwaredevpros.online/

We are seeking a highly organized and communicative Internal Operations Coordinator to streamline our project management processes and improve interdepartmental coordination. This role will serve as the critical link between our field operations, service department, and warehouse/purchasing functions, ensuring smooth information flow and efficient project execution. Key Responsibilities: Act as the primary point of contact for internal communication between field operations, service coordination, and warehouse/purchasing departments. Collaborate closely with the Field Project Manager to understand project requirements and timelines, translating field needs into actionable tasks for other departments. Coordinate with the Service Coordinator to ensure service requests are properly integrated into ongoing project schedules and resource allocations. Liaise with the warehouse/purchasing team to ensure timely procurement and delivery of materials for projects and service calls. Leveraging existing centralized project tracking system, ensuring all departments have access to up-to-date information. (We primarily use Quickbase) Facilitate regular cross-departmental meetings to discuss project statuses, upcoming needs, and potential issues. Continually improve communication protocols to improve information sharing across departments. Review regularly generated reports on project statuses, resource utilization, and interdepartmental performance metrics. Identify bottlenecks in communication or processes and propose solutions to improve operational efficiency. Assist in the maintenance of project documentation, including schedules, change orders, and closeout procedures. Preferred Qualifications: Knowledge of access control, video surveillance, and intrusion detection systems Bachelor's degree in Business Administration, Operations Management, or related field Experience with Quickbase Requirements Required Qualifications: 3+ years of experience in project coordination or operations management, preferably in the security integration industry Strong understanding of project management principles and practices Excellent communication and interpersonal skills Proficiency in project management software and Microsoft Office suite Demonstrated ability to manage multiple priorities and deadlines Strong problem-solving and analytical skills Experience with ERP or CRM systems Familiarity with inventory management and purchasing processes Benefits Paid Time Off Paid Holidays 401k Safe Harbor Match

The Tech Academy delivers cost-effective and self-paced online coding boot camps that are tailored for beginners with no prior technical or coding knowledge. Our certification programs thoroughly cover in-demand skills for the tech industry, are endorsed by stellar online reviews and designed to fit around your personal schedule to prepare you for your tech career with a well-rounded tool kit. We have been offering thorough, budget-friendly, flexible, and trusted coding boot camps for over a decade. Founded in 2014, The Tech Academy specializes in certifying students in a wide range of technical specialties, including: AI, coding, cybersecurity, data science, app development, design, web development, and more. After your coding boot camp, our job placement specialists will provide you with career guidance. Our team has successfully placed over 1,000 graduates in technical positions, with most making an average of more than $30/hour in their first job after graduation. Here is an overview of The Tech Academy's certification programs: 1. FLEXIBLE SCHEDULING & SELF-PACED TRAINING 2. BEGINNER-FRIENDLY COURSES 3. WELL-ROUNDED & THOROUGH TRAINING 4. AFFORDABLE & BUDGET-FRIENDLY TUITION 5. OVER 1,000 5-STAR REVIEWS ONLINE 6. JOB PLACEMENT TRAINING & ASSISTANCE The Tech Academy’s online certification programs start at $5,980, with multiple tuition financing options available. Start your journey into the technology industry today with one of our award-winning online coding boot camps! Find out more here by contacting us here: https://thetechacademy.us Your dream job in tech is just a Tech Academy boot camp away!

Modern Construction Services specializes in the renovation and commercial construction of warehouses, distribution centers, retail, business offices, restaurant, and healthcare related properties. As a Commercial Construction Estimator, your role is critical in shaping the financial foundation of our projects. You’ll be responsible for preparing accurate and competitive cost estimates for commercial construction jobs, ensuring that we maintain profitability while delivering high-quality work. This position requires a strong understanding of construction drawings, materials, labor costs, and subcontractor coordination. Salary range: $75,000 to $110,000.  This salary range reflects a scale from a competent early-career estimator to a highly experienced, leadership-level estimator who adds strategic value to the organization. Responsibilities: Review architectural and engineering plans to develop detailed cost estimates. Perform quantity take-offs across all CSI divisions. Analyze subcontractor bids and vendor pricing to ensure scope alignment and cost efficiency. Collaborate with project managers and field teams to align estimates with actual site conditions and execution plans. Participate in pre-bid walkthroughs and site evaluations as needed. Assist in preparing budgets, bid packages, and change order pricing. Maintain and update cost databases and historical pricing records. Identify opportunities for value engineering and cost savings. Support procurement efforts by recommending vendors and subcontractors based on estimate data. Ability to work independently and manage multiple estimates simultaneously. Clear and professional communication with internal teams and external partners. Requirements Minimum of 2 years recent experience in commercial construction estimating. Proficiency in reading and interpreting construction documents across multiple trades. Familiarity with estimating software (e.g., Bluebeam, ProEst, PlanSwift, or similar). Experience with Procore or other project management platforms. OSHA 30, LEED, and PMP certifications are a plus. Strong Excel skills and comfort working with data and formulas. Bachelor’s degree in Construction Management or related field preferred. Benefits Annual profit sharing. Medical, vision, and dental. Flexible Spending Account (FSA), Health Saving Account (HSA). Employer-paid Basic Term Life Insurance, Short- and Long-term disability insurance. Voluntary supplemental life insurance. 401(k).

We are lawyers and have a real case going to trial in SF soon. At this legal focus group, we will present to you arguments from both sides and want to hear your honest opinions and advice about the case. That is your job. Just about everyone who participates in one of our focus groups find it fun and interesting. The focus group will be held at a hotel meeting room in the financial district. Lunch will be provided. It starts promptly at 9 AM. Please be on time. At the end of the focus group, you will be paid $300 in cash. To be considered for this focus group please attach either a resume or a few sentences about the kind of work you have done. You MUST MUST include your cell phone number. I will text successful applicants and give them further details on Sunday or Monday.