Browse
···
Log in / Register

IT Support Technician

$25/hour

14029 Benbow St, Baldwin Park, CA 91706, USA

Favourites
Share

Description

Position Summary We are seeking a skilled and customer-focused IT Support Engineer to provide technical assistance and support for our organization’s IT systems, hardware, and software. The ideal candidate will troubleshoot issues, maintain infrastructure, and ensure smooth daily IT operations while delivering excellent service to internal users. Key Responsibilities Provide first- and second-level technical support for hardware, software, networks, and applications. Diagnose and resolve technical issues via phone, email, remote access, or in person. Install, configure, and maintain computer systems, laptops, printers, mobile devices, and other peripherals. Support and administer user accounts, permissions, and access rights in Active Directory, email, and other systems. Maintain, monitor, and troubleshoot network connectivity, VPNs, Wi-Fi, and server environments. Escalate complex issues to senior IT staff or external vendors when necessary. Ensure proper documentation of issues, resolutions, and system configurations. Assist with IT projects such as system upgrades, software deployments, and security improvements. Enforce IT security protocols and support data backup and disaster recovery processes. Provide end-user training and create knowledge base articles to improve IT self-service. Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 2–4 years of experience in IT support, helpdesk, or systems administration. Strong knowledge of Windows and/or macOS operating systems, Microsoft 365, and common enterprise applications. Experience with networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls). Familiarity with IT ticketing systems and remote support tools. Excellent troubleshooting, problem-solving, and multitasking skills. Strong interpersonal and communication skills with a customer-service mindset. Industry certifications such as CompTIA A+, Network+, Microsoft, or ITIL are a plus. Work Environment Full-time role with on-site support responsibilities (hybrid/remote options may be available depending on business needs). Occasional after-hours or weekend work may be required for critical incidents or system maintenance. Job Type: Full-time License/Certification: CompTIA A+ (Required) CompTIA Network+ (Required) ITIL Certification (Preferred) Work Location: In person

Source:  craigslist View original post

Location
14029 Benbow St, Baldwin Park, CA 91706, USA
Show map

craigslist

You may also like

Workable
Systems Engineer- Networking/Switch
Due to the classified nature of our work, U.S. citizenship is required. Candidate must meet the eligibility to obtain and maintain a DoD Top Secret / SCI Security Clearance.  About Us  Pacific Defense is a leading developer of advanced electronics systems for the U.S. Department of Defense and commercial customers. Our team specializes in Open Systems Architecture solutions for the non-kinetic fight, providing customers with cost-effective, modular, and rapidly reconfigurable systems in record time. We deliver sensing and effects solutions for land, air, sea, and space domains, leveraging open standards and rapid prototyping methodologies to bring innovative capabilities to the market. Pacific Defense has built an excellent reputation in the defense industry and is expanding our team to tackle new challenges and opportunities. Join us and accelerate your career!  As a Systems Engineer with a strong background in networking and switch technologies you will support the design, integration, and sustainment of advanced switch products for defense applications. In this role, you will collaborate closely with software, hardware, and operations teams to ensure the successful delivery of reliable, high-performance network solutions. Your technical expertise will directly influence product development and roadmaps, helping to drive innovation and ensure our solutions meet the evolving needs of mission-critical defense programs.  Key Responsibilities:  Design, configure, and implement network and switching solutions in mission-critical defense systems.  Evaluate and integrate commercial and custom switch/router hardware into secure system architectures.  Own roadmaps for our commercial switch products, taking in requirements from multiple stakeholders in the organization.  Drive development of our switch products to a production schedule, working with the engineering team to overcome obstacles, make implementation trade-offs, and provide technical direction.  Develop and document system architectures, network diagrams, and data flows.  Support lab and field testing, including test plan development and execution.  Analyze performance and reliability metrics, recommending enhancements where needed.  Interface with customers and stakeholders for technical discussions, design reviews, and requirement clarifications.  Requirements Bachelor’s degree in Electrical Engineering, Computer Engineering, Systems Engineering, or related field.  Hands-on experience designing, building, and testing custom embedded switch products. Strong knowledge of Layer 2/3 networking protocols (TCP/IP, VLANs, STP, OSPF, etc.).  Experience with network configuration tools, packet analyzers, and diagnostic equipment.  Understanding of DoD systems, requirements, and acquisition lifecycle.  U.S. Citizenship required; ability to obtain and maintain a [Secret/Top Secret] security clearance.  Preferred Qualifications:  5+ years of experience in systems or network engineering, ideally in a defense or aerospace environment.  Experience with VICTORY or CMOSS standards.  Experience developing custom switch hardware solutions.  Familiarity with embedded systems and real-time environments.  Prior work on ground vehicles, avionics, or tactical systems.  Experience supporting RMF/IA activities for networked systems.  Hands-on experience with enterprise and embedded switches/routers (e.g., Cisco, Juniper, Curtiss-Wright, VICTORY standards).  Benefits Pacific Defense provides competitive salaries and immediately vested 401K match. We provide 100% coverage options for the employee, and 75% coverage for dependents’ medical, dental, vision, and life insurance premiums, as well as a flexible spending account for incidental health care expenses. We offer paid time off and federal holidays to spend time with family, pursue outside interests, or just get some extra rest.  Pacific Defense is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected factor.   
Sunnyvale, CA, USA
Negotiable Salary
Top Jobs in US
BD Intern - Mandarin Speaking
About HungryPanda HungryPanda is a world leading lifestyle platform, covering online delivery, retail, grocery delivery and lifestyle services with 3.5 million registered customers, 60K merchants and 40K riders. Consolidating the end to end value chain of the overseas Chinese food industry to leverage efficiency and scale. Creating business opportunities via our deep reaching business network and consumer data. Our People Above all we are food lovers, curious to explore new opportunities, as passionate about creating value for every stakeholder in our ecosystem as we are about delivering our customers quality authentic oriental food. We are a young company, innovative and enthusiastic, creative and professional, supporting our team members to work efficiently rather than long hours. We value everyone’s opinion and encourage open-mindedness and sharing within the team. We work hard, play hard, and – of course – keep our workforce fed and happy! 【BD Intern - Mandarin Speaking】 Duties and Responsibilities Expand new local merchants, maintain existing merchant relationships, visit merchants on a daily basis, and solve the basic feedback problems Job requirements: 1. Living in Queens/Manhattan/Boston/Brooklyn 2. Active thinking, dare to try, and full of passion 3. Good at communication, able to liaise with merchants for business negotiations 4. Possessing good insight into the market and consumers 5. Able to intern for 2-3 months, on-site, 20 hours per week 6. CPT+OPT international student-friendly 7. Those with excellent performance after the internship can be converted to a full-time position What we offer: Global work environment: Since it was first launched in the UK in 2016, HungryPanda has quickly become the leader of Chinese food delivery platform in the UK, and has expanded to France, New Zealand, the United States, Australia, Canada and other countries. It has set up operation departments in 10 countries. Learning opportunities: HungryPanda has a complete training system. Panda Academy has launched professional training courses and advanced training for various business departments to help you understand the work of business departments, master basic skills faster, and improve your own abilities; Line Manager has one-to-one communication and counseling. Good working environment: Flat organization, more efficient communication; highly educated background team, doctoral team of top overseas universities; promotion opportunities twice a year; regular departmental team building opportunities.
Boston
Negotiable Salary
Top Jobs in US
marketing intern
About HungryPanda HungryPanda is a world leading lifestyle platform, covering online delivery, retail, grocery delivery and lifestyle services with 3.5 million registered customers, 60K merchants and 40K riders. Consolidating the end to end value chain of the overseas Chinese food industry to leverage efficiency and scale. Creating business opportunities via our deep reaching business network and consumer data. Our People Above all we are food lovers, curious to explore new opportunities, as passionate about creating value for every stakeholder in our ecosystem as we are about delivering our customers quality authentic oriental food. We are a young company, innovative and enthusiastic, creative and professional, supporting our team members to work efficiently rather than long hours. We value everyone’s opinion and encourage open-mindedness and sharing within the team. We work hard, play hard, and – of course – keep our workforce fed and happy! 【Marketing Intern - Mandarin Speaking】 Duties and Responsibilities 1. Assist the marketing department in expanding and managing the local market customer base, and maintain and enhance the company's brand image. 2. Assist in maintaining and operating online WeChat groups in the local market (including inviting members to join groups, user interaction, event creation, content editing, user maintenance, etc.). 3. Participate in offline ground promotion for new user acquisition, and preparation of promotional materials. 4. Collect hot topic information, organize WeChat group information, handle Xiaohongshu KOLs and Xiaohongshu content placement, etc. Job requirements: 1. In Philadelphia/Edison 2. Fresh graduates or those seeking summer internship opportunities. 3. Relevant experience in marketing and new media operations is preferred; possess good market and consumer insight. 4. Positive and outgoing personality, with good communication skills, execution ability and learning ability. 5. Active thinking, courage to try, and full of passion. 6. On-site work in the local area is required. 7. Good communication skills and fluent in Chinese. What we offer: Global work environment: Since it was first launched in the UK in 2016, HungryPanda has quickly become the leader of Chinese food delivery platform in the UK, and has expanded to France, New Zealand, the United States, Australia, Canada and other countries. It has set up operation departments in 10 countries. Learning opportunities: HungryPanda has a complete training system. Panda Academy has launched professional training courses and advanced training for various business departments to help you understand the work of business departments, master basic skills faster, and improve your own abilities; Line Manager has one-to-one communication and counseling. Good working environment: Flat organization, more efficient communication; highly educated background team, doctoral team of top overseas universities; promotion opportunities twice a year; regular departmental team building opportunities.
Philadelphia
Negotiable Salary
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.