Network Engineer III

Position Summary We are seeking a skilled and customer-focused IT Support Engineer to provide technical assistance and support for our organization’s IT systems, hardware, and software. The ideal candidate will troubleshoot issues, maintain infrastructure, and ensure smooth daily IT operations while delivering excellent service to internal users. Key Responsibilities Provide first- and second-level technical support for hardware, software, networks, and applications. Diagnose and resolve technical issues via phone, email, remote access, or in person. Install, configure, and maintain computer systems, laptops, printers, mobile devices, and other peripherals. Support and administer user accounts, permissions, and access rights in Active Directory, email, and other systems. Maintain, monitor, and troubleshoot network connectivity, VPNs, Wi-Fi, and server environments. Escalate complex issues to senior IT staff or external vendors when necessary. Ensure proper documentation of issues, resolutions, and system configurations. Assist with IT projects such as system upgrades, software deployments, and security improvements. Enforce IT security protocols and support data backup and disaster recovery processes. Provide end-user training and create knowledge base articles to improve IT self-service. Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 2–4 years of experience in IT support, helpdesk, or systems administration. Strong knowledge of Windows and/or macOS operating systems, Microsoft 365, and common enterprise applications. Experience with networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls). Familiarity with IT ticketing systems and remote support tools. Excellent troubleshooting, problem-solving, and multitasking skills. Strong interpersonal and communication skills with a customer-service mindset. Industry certifications such as CompTIA A+, Network+, Microsoft, or ITIL are a plus. Work Environment Full-time role with on-site support responsibilities (hybrid/remote options may be available depending on business needs). Occasional after-hours or weekend work may be required for critical incidents or system maintenance. Job Type: Full-time License/Certification: CompTIA A+ (Required) CompTIA Network+ (Required) ITIL Certification (Preferred) Work Location: In person

Company Profile      At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally native, data-empowered solutions.  Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team.  Finding the right match for this role is a critical aspect of continuing that success.       Overview   We are looking for an experienced Product Manager. This role is responsible for leading project lifecycle and product development and deployment initiatives for an IP Video product for an enterprise organization. This involves product planning, drafting and refining product requirements, competitive research and analysis, and all product operations through deployment. This position is hybrid and qualified candidate will work on-site in either Philadelphia PA, or Denver, CO a few days a week and other days remote. Candidates must live in either the Philadelphia metro area or the Denver metro area and be willing to go on-site each week some days.     Duties & Responsibilities  Manage products and services utilizing product and/or project management principles, strategy and execution  Understand the current GTM approach and how to engage with stakeholders as necessary for product release solutions  Proven ability to work in large, enterprise organization and communicate effectively with stakeholders  Manage key documentation deliverables such as inputs, outputs, GTM materials   Enhance product management tools, documentation, and reporting  Create and maintain product related information and communication  Create and maintain process workflow documentation to support business needs  Consistently exercise informed judgment and discretion in matters of significance  Direct cross functional teams, such as engineering or development, regarding product requirements  Act instrumentally in connecting Agile and non Agile teams to support product efforts   Requirements Desired Skills and Experience  Minimum 7 years direct product planning, product operations and product management experience  Experience in telecommunications/broadband, data service networks, or contact center environments preferred  Experience working with IP video is required Experience in an Agile or Scaled Agile environment is necessary  Experience with project or program management is necessary Knowledge and understanding of products in a technical capacity, understanding their requirements and related business needs  Experience aligning multiple business groups in a cross-functional, matrixed environment  Ability to drive and lead stakeholder meetings and manage deliverables from development and engineering  Excellent communication skills, utilizing a formal system for communications, reporting intake status, and collaborating with other internal groups  Ability to ramp up on new projects quickly and work autonomously, while actively keeping project team and client informed of milestones and potential issues    Qualifications/Technical Skill Requirements  Excellent knowledge of MS Office Suite products, especially Excel and PowerPoint for tracking, reporting, and executing slide presentations  Experience with MS Project and JIRA are helpful  Experience with broadband technology product solutions/offerings is preferred  Familiarity working with cross functional teams- IT, product development, engineering, and marketing is necessary  Experience managing numerous product lines and providing updates and insights to stakeholders at a variety of levels in a large enterprise organization    Education/Certifications  Bachelor’s degree in Business or other quantitative field  PMP certification is helpful or project management methodology courses  Consulting background is helpful but not required  Compensation For individuals assigned and/or hired to work in Colorado, Sand Cherry Associates is required by law to include a reasonable estimate of the compensation range for this role. This compensation range considers a wide range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a 6 - 12 month engagement with an annualized salary of $120,000 - $150,000. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role. Benefits Our team is unique — we are passionate about what we do. At Sand Cherry, our consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our consultants and empowering our people will also deliver the best results and value for our clients.

We are seeking an experienced Low Voltage Technician with a strong background in low voltage systems and end user support. The ideal candidate will have expertise in the installation and configuration of various low voltage systems, including structured cabling, security camera systems, access control systems, fiber optics, sound systems, and video conferencing systems. Key Responsibilities: Follow requested tasks, running/terminating network wiring. Mounting AP's as needed Configuration, and troubleshooting of structured cabling, security cameras, access control, fiber optics, sound systems, and video conferencing systems. Ensuring high-quality work and adherence to safety and industry standards. Coordinate with project managers, contractors, and clients to ensure timely completion of daily tasks. Provide on-site technical expertise, resolving issues as they arise. Build strong relationships with clients through excellent customer service and communication skills. Assist in Deco of old info-structure Document existing site inventory as needed Assist in upgrading hardware, both on the network side along with the end user side. OK with heights up to 60 feet in the air as needed Willing to travel as needed Has a reliable transportation method in order to get to and from the job site as needed.

Company Profile      At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally native, data-empowered solutions.  Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team.  Finding the right match for this role is a critical aspect of continuing that success.       Overview   We are looking for an experienced Product Manager. This role is responsible for leading project lifecycle and product development and deployment initiatives for an IP Video product for an enterprise organization. This involves product planning, drafting and refining product requirements, competitive research and analysis, and all product operations through deployment. This position is hybrid and qualified candidate will work on-site in either Philadelphia PA, or Denver, CO a few days a week and other days remote. Candidates must live in either the Philadelphia metro area or the Denver metro area and be willing to go on-site each week some days.     Duties & Responsibilities  Manage products and services utilizing product and/or project management principles, strategy and execution  Understand the current GTM approach and how to engage with stakeholders as necessary for product release solutions  Proven ability to work in large, enterprise organization and communicate effectively with stakeholders  Manage key documentation deliverables such as inputs, outputs, GTM materials   Enhance product management tools, documentation, and reporting  Create and maintain product related information and communication  Create and maintain process workflow documentation to support business needs  Consistently exercise informed judgment and discretion in matters of significance  Direct cross functional teams, such as engineering or development, regarding product requirements  Act instrumentally in connecting Agile and non Agile teams to support product efforts   Requirements Desired Skills and Experience  Minimum 7 years direct product planning, product operations and product management experience  Experience in telecommunications/broadband, data service networks, or contact center environments preferred  Experience working with IP video is required Experience in an Agile or Scaled Agile environment is necessary  Experience with project or program management is necessary Knowledge and understanding of products in a technical capacity, understanding their requirements and related business needs  Experience aligning multiple business groups in a cross-functional, matrixed environment  Ability to drive and lead stakeholder meetings and manage deliverables from development and engineering  Excellent communication skills, utilizing a formal system for communications, reporting intake status, and collaborating with other internal groups  Ability to ramp up on new projects quickly and work autonomously, while actively keeping project team and client informed of milestones and potential issues    Qualifications/Technical Skill Requirements  Excellent knowledge of MS Office Suite products, especially Excel and PowerPoint for tracking, reporting, and executing slide presentations  Experience with MS Project and JIRA are helpful  Experience with broadband technology product solutions/offerings is preferred  Familiarity working with cross functional teams- IT, product development, engineering, and marketing is necessary  Experience managing numerous product lines and providing updates and insights to stakeholders at a variety of levels in a large enterprise organization    Education/Certifications  Bachelor’s degree in Business or other quantitative field  PMP certification is helpful or project management methodology courses  Consulting background is helpful but not required  Compensation For individuals assigned and/or hired to work in Colorado, Sand Cherry Associates is required by law to include a reasonable estimate of the compensation range for this role. This compensation range considers a wide range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a 6 - 12 month engagement with an annualized salary of $120,000 - $150,000. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role. Benefits Our team is unique — we are passionate about what we do. At Sand Cherry, our consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our consultants and empowering our people will also deliver the best results and value for our clients.

We’re Ghost Smart Homes, a local company based in Hazel Park, MI, helping homeowners and small businesses with WiFi, security cameras, smart locks, thermostats, and automation. We’re looking for motivated 1099 contractors to assist with projects. This is flexible work that’s great for college students or anyone looking for extra income. You must be able to travel up to 40 miles from Hazel Park (48030). Work includes installing smart home devices, running wiring, climbing ladders, and sometimes working in attics or basements. No prior experience is required — we will train the right person. Pay is $20 to $30 per hour depending on experience. Projects are available on a flexible basis, and you can pick up work that fits your schedule. Requirements: reliable transportation, dependable, and comfortable with ladder and attic work. To apply, email info@ghostsmarthomes.com with your name, contact info, availability, and a short summary of your background or skills. Ghost Smart Homes

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America. RMC is hiring a Linux Engineer in support of our Navy customer in Bethesda, MD.  The selected applicant will:  Patch and STIG Linux Operating to ensure compliance with DoD Information Assurance standards. Provide troubleshooting support for Linux/Windows Operating Systems Perform system updates and server configurations, including upgrades of the Operating System Implement changes to locally hosted workstations/servers Support virtual and physical networking configurations Provide hardware, software, and network troubleshooting Provide RedHat 8, or higher Enterprise administration, including workstations and servers Provide ACAS/Nessus vulnerability and scanning support Support distributed file systems Support Information Security Analyst in implementing and supporting cyber security standards to include NIST and Risk Management Framework (RMF) C&A Standards Document maintenance, repair, and test activities Create and maintain user accounts and install hardware/software Monitor status of LAN/WAN and circuit switching systems Write and maintain automation scripts for RHEL and other operating systems Qualifications: Demonstrated experience configuring and maintaining Linux servers and workstations Demonstrated knowledge and experience supporting Active Directory, Group Policy, and DNS Demonstrated Skills in three or more of the following: Red Hat Linux (RHEL), driver, applications, vulnerabilities, security requirements and postures, quarterly STIG updates, interact with corporate and vendor SMEs to solve complex problems, RMF experience, ACAS scanning, build and maintain Linux Systems Experience documenting trouble reports from STIGs to support computer equipment modifications Requirements Minimum of four (4) years of demonstrated experience administering Linux Systems Administrator. Must possess an IAT II 8140.03 baseline certification (Security+ CE, CCNA Security, CySA+, GICSP, GSEC, CND SSCP) or higher. Must possess Operating System (Linux) training and thereafter maintain the most current training. An active DoD Top Secret clearance is required. Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information. Experience in writing and managing Ansible playbooks, creating automation tasks via Ansible Automation Platform. Experience managing RedHat Satellite Server, including provisioning, package synchronization, and patch management lifecycle. Familiarity with centralized Identity Management solutions. Benefits At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. This includes a competitive paid vacation package with 11 paid federal holidays. We also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package. Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $110,000 to $130,000 (annually). #IND123 #LL-MP1