Leasing Agent

LEASING AGENT - FLATS® – a ProperXPM Company   Location: Chicago Loop In-office Requirement: In office | TBD – flexibility required Compensation: $23 - $25 per hour plus commissions Employment Type: Full-time, hourly About FLATS FLATS® is a lifestyle-driven real estate company known for its creative approach to urban apartment living. We pride ourselves on being “anything but expected,” with a mission to “bring big style to smart spaces.” Through thoughtfully designed units and state-of-the-art technology, we curate what we call the FLATS life – providing homes with soul that embrace value, individuality, and community. At FLATS, we believe living well is a necessity, not a luxury, and we strive to revolutionize city living by offering residents great design, authentic experiences, and a vibrant community in every property we operate.  About the Role As a Leasing Agent, you’ll be the first impression of our brand for prospective residents. You’ll guide them through the leasing process—from initial contact to move-in—while delivering an elevated, concierge-level experience. This is a dynamic, fast-paced role for someone who thrives on building relationships, closing deals, and ensuring our communities are fully leased. Key Responsibilities Sales & Leasing Excellence ·       Greet and engage prospective residents with professionalism and enthusiasm. ·       Conduct tailored property tours that showcase the features, benefits, and lifestyle of our luxury apartments. ·       Consistently follow up with leads through calls, emails, and texts to maximize conversions. ·       Negotiate terms and close leases while meeting or exceeding monthly sales targets. Customer Experience ·       Deliver a warm, solutions-focused approach to all interactions with prospects and residents. ·       Anticipate resident needs and resolve concerns quickly to maintain satisfaction and retention. Operational & Administrative Support ·       Process applications, prepare leases, and maintain accurate records in compliance with company policies and legal requirements. ·       Keep up-to-date on current availability, pricing, and promotions. ·       Coordinate move-in and move-out activities, ensuring apartments are market-ready. Market & Brand Awareness ·       Maintain deep knowledge of the local rental market and competitor offerings. ·       Represent FLATS at community events, open houses, or other promotional activities as needed. Hours & Schedule ·       Hours: 40 hours a week ·       Schedule: TBD   Our Core Values People-First, Tech-Forward: We leverage technology to eliminate inefficiencies, empowering team members to focus on high-value work. Authentic Candor & Transparency: We believe honest, direct communication builds trust, accountability, and stronger relationships. Good & Fast Over Perfect & Slow: We move quickly on adaptable decisions and take a methodical approach for impactful ones. Ownership & Accountability: We take initiative, embrace challenges, and follow through. We hold ourselves accountable for our work, decisions, and impact. Empathetic Leadership: Strong leadership starts with high emotional intelligence, fostering a culture of support and loyalty.   FLATS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.   Requirements Qualifications & Experience ·       Previous luxury leasing experience required. ·       Illinois Leasing Agent or Broker’s License required OR ability to obtain a 120-day Leasing Student Permit before starting. ·       Strong sales, negotiation, and customer service skills. ·       Professional demeanor with excellent communication skills. ·       Organized and detail-oriented with the ability to manage multiple priorities. ·       Flexible schedule, including potential evenings and weekends. Benefits Compensation & Benefits ·       Pay: $23 - $25 per hour plus commissions ·       Benefits: Comprehensive benefits package including medical, dental, and vision insurance, 401(k) with employer match, and paid time off (PTO).