Customer Service Representative - NYC

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.  As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company. We are seeking an enthusiastic and driven individual to join our team as Logistics (Freight Forwarding) Sales Associate. This position offers an exciting opportunity to kick-start a career in sales within the logistics industry. The ideal candidate will possess a positive attitude, strong communication skills, and a proactive approach to finding and engaging with potential customers through cold calling and networking. To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.html Responsibilities   Identifying Business Opportunities: -       Actively seek new business opportunities within existing key accounts, exploring avenues for upselling or cross-selling. -       Promote all company products and services for imports and exports to increase sales -       Analyze market trends and competitor activities to identify potential areas for business expansion. Meeting Sales Targets: -       Set and achieve sales targets for both revenue growth and customer satisfaction. -       Monitor and report on progress toward sales goals, making adjustments to strategies as needed. -       Ensure execution of developed sales strategies, objectives, and goals Customer Support and Issue Resolution: -       Provide excellent customer support, troubleshoot issues, and ensure timely resolution of problems to maintain customer satisfaction. -       Work closely with cross-functional teams to address customer concerns and improve overall service quality. Negotiation and Contract Renewals: -       Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements. -       Facilitate the renewal of contracts and agreements, aiming for long-term partnerships. Communication and Reporting: -       Keep clients informed about relevant updates, new offerings, and industry insights. -       Prepare and present regular reports to management on key account performance and opportunities.   Team Collaboration: -       Collaborate with internal teams, including sales, marketing, pricing and legal, to align strategies and deliver comprehensive solutions to clients. Requirements Bachelor Degree or higher required 0~2+ years of experience in logistics, supply chain management, freight forwarding, warehouse with Supply Chain Knowledge and/or relevant logistics sales experience preferred Positive attitude, resilience, and a proactive approach to prospecting and relationship-building Desire to learn and grow within the logistics sales industry, with a willingness to take on new challenges and responsibilities Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively Excellent presentation, communication, problem-solving, and organizational skills Self-motivated, enthusiastic, team player Prior experience in sales or customer service roles is a plus Proficiency with Microsoft Office applications: PowerPoint, Excel, Word, Outlook Bilingual preferred Required to work on site (Cerritos, CA) Ability travel up to 30% US, Canada, and Mexico Benefits Samsung SDSA offers a comprehensive suite of programs to support our employees: Top-notch medical, dental, vision and prescription coverage Wellness program Parental leave 401K match and savings plan Flexible spending accounts Life insurance Paid Holidays Paid Time off Additional benefits Samsung SDS America will support your professional development and growth in your future career.   Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. The base pay range for this role is between $70,000 ~ $95,000/year + Sales Bonus Quarterly, and your base pay will depend on your skills, education, qualifications, experience, and location.   This Sales position is under *Sales bonus policy. *Sales bonus quarterly based on operating profit and sales revenue achievement rate based on KPI/ Revenue Target.   Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

Sales Consultant Unleash your sales expertise and say goodbye to the limitations of a 9-5 grind! Join the ranks of Refloor, the fastest-growing Flooring Company in America, and embark on a thrilling career where your earning potential knows no bounds. With top-notch training, uncapped commissions, and a supportive team, we're ready to fuel your success! Seize this opportunity and redefine what it means to thrive in sales! As an in-home Sales Consultant, your role will involve meeting with customers in the comfort of their homes, expertly guiding them through the flooring selection process, and delivering exceptional customer service. Join a team of passionate experts who share your drive for success as we work together to build an industry-leading flooring company. Here's what we offer: Paid training plus incentives! Earn 100% uncapped commission with limitless income potential First year earning avg $70k+ Top performers earn $100k+ NO cold calling or door knocking! Pre-qualified appointments! Weekly pay and flexible scheduling Want to grow? We have management opportunities! Responsibilities Meet with customers in their homes to discuss their flooring needs Provide customers with expert advice and guide them through the selection process Develop and maintain strong customer relationships, ensuring their satisfaction Accurately measure rooms, provide quotes, and complete sales orders Meet and exceed sales goals and objectives Receiving comprehensive and ongoing sales training from day one to ensure your success Requirements No experience required! We will train you! Excellent communication and interpersonal skills Demonstrate an entrepreneurial mindset to take control of your own earnings Detail-oriented with strong organizational skills Able to work weekdays and Saturdays A valid driver's license and reliable transportation

In Home Sales Consultant As an In-Home Sales Consultant, your role will involve meeting with customers in the comfort of their homes, expertly guiding them through the flooring selection process, and delivering exceptional customer service. Join a team of passionate experts who share your drive for success as we work together to build an industry-leading flooring company.  Who is Refloor? Refloor is a family-owned company founded on good work, innovation, purpose, and positivity. We believe that our Sales Representatives are happiest when achieving their most significant potential. That is why 90% of our leadership team began their careers in sales. We hire, train, and promote talented individuals with a drive to succeed! We have an amazing culture where fun and learning take place every day! Here's what we offer:  NO cold calling or door knocking! Pre-qualified appointments!  Get paid while training for the first 2 weeks! Earn 100% uncapped commission with limitless income potential Weekly pay and flexible scheduling  First year earning avg $70k+  Top performers earn $120k+  Want to grow? We have management opportunities!  Responsibilities  Meet with customers in their homes to discuss their flooring needs.  Provide customers with expert advice and guide them through the selection process.  Accurately measure rooms, provide quotes, and complete sales orders.  Receiving comprehensive and ongoing sales training from day one to ensure your success.  Requirements  No experience required! We will train you!  Demonstrate an entrepreneurial mindset to take control of your own earnings.  Excellent communication and interpersonal skills.  Able to work weekdays and Saturdays.  Detail-oriented with strong organizational skills. 

"Is your passion in retail?” We are looking for a Part Time Keyholder for our store in Scottsdale, AZ. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service. CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN! Responsibilities Create and ensure a cohesive work environment that inspires engagement of associates Possess the UNTUCKit CORE values Confidently execute UNTUCKit University training and participate in daily chat-in activities Ensure high levels of customer satisfaction through excellent sales service Assess customers’ needs and provide assistance and information on product features Create a fun, relaxed environment for customers to feel comfortable shopping Maintain stock room Open and close the store Actively maintain a tidy sales floor Remain knowledgeable on products offered and discuss available options Cross sell products Team up with co-workers to ensure proper customer service Be a vital part of brand decisions with customer feedback and observations Requirements Proven work experience as a Sales Associate Basic understanding of sales principles and customer service practices Proficiency in Apple products and G-suite, Omni-channel POS systems Solid communication and interpersonal skills Customer service focus Ability to work in the store alone Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays. High school degree Part Time: Hours may vary. Benefits Retirement Plan (401k) Paid Time Off ( & Public Holidays) Training & Development Casual working environment Wellness Resources

"Is your passion in retail?” We are looking for a Part Time Keyholder for our store in the Shops at La Cantera. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service. CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN! Responsibilities Create and ensure a cohesive work environment that inspires engagement of associates Possess the UNTUCKit CORE values Confidently execute UNTUCKit University training and participate in daily chat-in activities Ensure high levels of customer satisfaction through excellent sales service Assess customers’ needs and provide assistance and information on product features Create a fun, relaxed environment for customers to feel comfortable shopping Maintain stock room Open and close the store Actively maintain a tidy sales floor Remain knowledgeable on products offered and discuss available options Cross sell products Team up with co-workers to ensure proper customer service Be a vital part of brand decisions with customer feedback and observations Requirements Proven work experience as a Sales Associate Basic understanding of sales principles and customer service practices Proficiency in Apple products and G-suite, Omni-channel POS systems Solid communication and interpersonal skills Customer service focus Ability to work in the store alone Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays. High school degree; BA/BS degree would be a plus Part Time: Hours may vary. Benefits Retirement Plan (401k) Paid Time Off ( & Public Holidays) Training & Development Casual working environment Wellness Resources

Summary Ironwear is a safety solution provider. For over 30 years we have manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. The Regional Account Manager will expand our customer base and achieve sales quotas in their assigned territory. This position will require traveling, face-to-face visits, meeting and presenting to Buyers, Distributors, Safety Managers, and Purchasing personnel, and attending trade shows and company events. Ultimately, you will ensure your area of responsibility meets and exceeds the expectations of our business objectives and contributes to our company’s success in the long run.   Responsibilities Create regional sales plans and quotas in alignment with business objectives. Report on regional sales results Forecast quarterly and annual profits. Prepare and review the annual budget for the area of responsibility. Analyze regional market trends and discover new growth opportunities. Address potential problems and suggest prompt solutions. Suggest new services/products and innovative sales techniques to increase customer satisfaction. Network with key customers to identify and address specific needs. Engage and ultimately own the relationship of the end-users within the region. Establish and execute account strategies for key distributors. Maintain daily activity within the customer management database. Act as the liaison between customers and internal teams ensuring clients’ requirements are met. Required Skills/Abilities: At least one year’s PPE sales experience Proven work experience as a Regional Sales Manager, Area Manager, or similar senior sales role. Ability to measure and analyze key performance indicators (ROI and KPIs). Familiarity with CRM software. Excellent communication skills. Strong organizational skills with a problem-solving attitude. Availability to travel as needed.   Education and Experience: BS degree in Sales, Business Administration, or relevant field. A minimum of five year’s related experience   What’s In It For You! Career growth & development Competitive Compensation Plan Group benefits including medical, dental, and vision benefits with 100% premiums paid by Ironwear Paid Time Off Paid Holidays 401k with company match