Criminal Case Manager

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. $17 - $19 per hour Responsibilities: Greet patients Answer phones Schedule patient appointments Complete new patient registration and data entry Discuss insurance benefits, authorization requirements and payment responsibilities Collect patient balances (copay/deductible/coinsurance) Perform standard day-to-day clinical administrative responsibilities Requirements High school diploma or equivalent. Prior experience in a customer service or administrative role, preferably in a healthcare setting. Excellent interpersonal and communication skills. Strong attention to detail and organizational skills. Ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficient in computer skills and ability to learn new software systems. Benefits Monthly performance bonus Employee discounts Sick time earned based on New York State Paid Safe and Sick Law.

Key Responsibilities: • Answer incoming calls and respond to inquiries • Schedule appointments and manage calendar • Make outbound confirmation or follow-up calls • Enter data into CRM or scheduling software • Maintain polite and professional phone demeanor Note: the position is onsite in a nice friendly office in Calabasas. This is not a remote position. There is room for growth.

This position requires the candidate to be fully licensed or currently under supervision of a licensed clinician (LCSW, LPC, or licensed psychologist). The Clinical assessor is responsible for conducting the initial screening, intake, assessment, and diagnostic impression to ensure that and initial treatment plan is developed that will identify the services needed for ongoing care. Clinical assessors are also responsible for the quality assurance of services provided and medical records, coordinating care with other assigned clinicians, peer support, and medical practitioners, working within the agencies systems of care network. Assessor performs a variety of clinical and administrative work when it has been determined through an initial screening that the consumer has mental health concerns. The purpose of the assessment process is to perform a formalized assessment in order to determine the consumer's problems, strengths, needs, abilities and preferences, to develop a social (extent of natural supports and community integration) and medical history, to determine functional level and degree of ability versus disability, and to develop or review collateral assessment information. He/She will report directly to the program manager. Requirements Work a minimum of 10 hours each week. Perform clinical assessments for perspective clients Complete reassessments for clients needing to remain in the program Responsible for conducting the initial screening, intake, and diagnostic impression Completion of the initial treatment plan to identify service needs Coordinating care with other assigned clinicians, Executive Director and team lead. Performs monthly quality assurance audits to ensure all client records are complete. As needed, participates in the direct delivery of services that are within his/her area of expertise Attend staff meetings regularly Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development SIGN ON BONUS $1500

EMPLOYMENT OPPORTUNITY The Resource Specialist greet, welcome, and screen visitors in person and over the phone for all relevant/eligible services and programs internally and throughout the county. They act as a liaison between all visitors and agency staff. The specialists are trained and expected to be experts in resources and referrals. They are expected to greet, listen, build trust, and understand the needs of visitors in order to assess, navigate, and connect them to services appropriately. We are looking for two dynamic people to join our Resource Center team! The position will be full time at 37.5 hours per week. Bilingual in Spanish/English is highly preferred, but not required. All training provided on the job for those that have a passion for serving and helping our community. JOB DUTIES AND RESPONSIBILITES INCLUDE: 1. Answer assigned phone lines, screen, and direct calls to appropriate staff or department. 2. Greet, welcome, screen and direct all clients, donors, community members, and visitors walking into the agency. 3. Maintain a positive, service-oriented attitude at all times. Interact with participants in a respectful manner that fosters self-esteem and empowerment. 4. Screen clients/potential clients, administer intake forms, review intakes for referrals and services, enter data, schedule appointments, provide resources, and warm handoffs as applicable. 5. Determine eligibility for CA services and coordinate referrals with appropriate program staff, ensuring that clients are connected to services with appropriate follow through. 6. Assist clients online and in-person in completing program applications, paperwork, and scheduling of appointments. 7. Issue or provide vouchers, critical needs, and outreach essentials, as applicable. Verify and track data accordingly. 8. Perform appointment confirmation calls, as assigned. 9. Assist with PSE file, as assigned. 10. Track calls and types of requests that come in over the phone, in person, and by email. 11. Keep reception area and waiting room clean and tidy. 12. Ensure clean and accurate data entry. Assist others with data entry as assigned. 13. Provide general clerical support functions as assigned. 14. Provide coverage for breaks and lunches for other service screeners. 15. May be asked to provide Service Screening coverage at other agency locations. 16. Participate in agency and team meetings and trainings as required. 17. Other duties assigned by management. QUALIFICATIONS INCLUDE: Education & Experience: -High School Diploma or GED/HSE minimum required. AA Degree in Social Services or related field preferred. -Social service experience or a desire to work in social services preferred. -Previous customer service experience required. Or a combination of education/experience meeting required job qualifications. License(s) & Certification(s): -Valid driver’s license and auto liability insurance required for work related travel. -Training necessary (within 6 months of hire): Blood borne Pathogens, First Aid/CPR, Safety, HIPAA, de-escalation and Narcan administration. Skills & Abilities: -Spanish/English bilingual preferred, additional languages helpful. -Basic clerical skills (filing, math, calculator, data entry, legible writing) required. -Excellent customer service skills. -Ability to set boundaries, resolve conflict, problem solve, and de-escalate issues. -Must be reliable, dependable, and demonstrate regular physical attendance. -Must be able to defuse difficult situation. -Active listening, open-mindedness, and empathetic skills. -Self-motivated, flexible, adaptive, and resourceful critical thinking skills. -Strong organization and time management required, with ability to multi-task. -Must have strong and effective communication skills (oral and written). -Ability to be an effective and positive ambassador for the agency. -Competency of standard office procedures and equipment. -Ability to navigate Microsoft Office applications, including Microsoft 365, Excel, Word, Teams and Outlook. -Demonstrated ability to work harmoniously with people from varied cultural, socioeconomic, educational and experiential backgrounds. COMPENSATION AND BENEFITS Starting Pay range between $19.45 - $21.46 per hour (DOE) Benefits include: Medical & Dental Insurance including Rx and Vision Life Insurance and AD&D coverage SIMPLE IRA Retirement Plan (3% Employer Match) Employee Assistance Program Paid Sick and Vacation Leave 12 Holidays per year Health club discount (Community Action reserves right to modify, amend, or terminate any benefit at any time for any reason.) TO APPLY: Qualified candidates are encouraged to apply by providing ALL items requested. Please submit the following: (1) Community Action Application (2) Resume (3) Letter of Interest. You can find all job announcements and apply online on our website at www.communityactionskagit.org Community Action of Skagit County reserves the right to extend application deadlines and to modify the selection schedule without notice, to form eligibility lists for, or make appointments to, other positions with similar employment requirements. Community Action of Skagit County is an Equal Opportunity Employer. Should you require accommodation in the application process, please contact our HR Department.

O’Hagan Meyer, is seeking to hire a full-time Administrative Assistant that can handle a fast-paced office environment. We are looking for candidates that are outgoing, personable, hospitable and resourceful. 1-2 years of office experience is preferred. Recent College Grads are encouraged to apply. O’Hagan Meyer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Duties & Responsibilities: ·       Assist with administrative tasks and projects assigned by the office manager. ·       Collaborate in the planning and execution of office social events with office manager. ·       Crosstrain on firm technology systems (document management, calendaring, others as needed) ·       Back up for Receptionist when needed operating multi line phone system including transferring calls and forwarding voicemails, greeting clients and visitors ·       Scheduling and confirming appointments ·       Maintain firm conference room schedule and calendar ·       Assist with overflow projects including typing, formatting, researching, scheduling and coordinating meetings ·       Assist with maintaining office supply inventory and replenishing office supplies with office managers approval ·       Assist as backup for file clerk ·       Collaborate in the planning and execution of office social events with office manager. ·       Crosstrain on firm technology systems (document management, calendaring, others as needed) Requirements Required Skills & Abilities: ·       Proficient with Microsoft Office Suite (Word, Excel and Outlook) ·       Proficient with Adobe PDF ·       Excellent interpersonal and customer service skills ·       Ability to operate and troubleshoot standard office equipment such as telephone, computer, photocopier/printer/scanner (multi-function machines) and postage machine ·       Ability to work in fast-paced environment ·       Excellent organizational skills and strong attention to detail Education & Experience: High school diploma or equivalent. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 25 pounds at times.  Compensation: $40,000-47,000 per year Benefits ·       Health Care Plan (Medical, Dental, & Vision) ·       401(k) Retirement Plan ·       Life Insurance (Basic, Voluntary, & AD&D) ·       Paid Time Off (Vacation, Sick Leave, & Company Holidays) ·       Family Leave (Maternity, Paternity) ·       Short Term & Long-Term Disability  ·       Training & Development ·       Free Food & Snacks in Office ·       Wellness Resources ·       Commuter Benefits

We are a well-established Commercial Real Estate Company with offices throughout Southern California. Our Executive Suite Division has an immediate part time opening for a Front Desk Receptionist Start date: Immediate The ideal candidate will: - Be proficient in Microsoft programs: Word, Excel, Outlook - Have great organizational and communication skills both verbal and written - Be energetic, self-motivated, a team player and a problem solver - Enjoy smiling, multi-tasking, being of service and thrive for excellence The position entails, but is not limited to: - Front desk duties, interaction with tenants, vendors, visitors - Maintenance of marketing systems and materials Must have a strong sense of initiative, be a natural implementer with a passion for the job. Schedule: Monday thru Friday (minimum 20 hours a week) - NO POSSIBILITY FOR REMOTE WORK Great potential for the right individual wanting to advance and growth within the company as well as within the Commercial Real Estate Industry. Please send resume only if you feel that you will be a substantial asset to our organization. We look for career oriented individuals to join our team and thrive for never ending improvement within a friendly and professional environment.