Patient Care Coordinator

POSITION DESCRIPTION Title:                           Front Desk Receptionist/Switchboard Operator Department:              Administrative Support Pay: $17.50 - $18.00/hr. Based on experience Summary:                  Greets visitors and provide direction, handle incoming calls and supply information to callers, perform general administrative duties. Also may assist other administrative staff with overflow work. Place, receives and routes a high volume of calls through a Nortel switchboard. Handle all incoming departmental faxes for pickup/delivery. Update WES agency voice mail at beginning of shift and throughout the day. Update WES agency telephone listing and distribute.   Qualifications:           High School diploma and 1-2 years of front desk experience. Excellent Customer Services Skills Computer Literate Excellent Professional communication abilities are essential. handle incoming calls Professionally   Responsibilities:       Operate an 8 line switchboard for the entire agency. Direct incoming calls to their proper location within the agency. Greets all visitors and provide direction. Maintain agency telephone directory. Update WES agency voice mail at beginning of shift and throughout the day. Update WES agency telephone listing and distribute.   ORGANIZATIONAL ACCOUNTABILITY & RELATIONSHIPS: 1.     The individual is to be supervised by the Office Manager. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by successfully performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually moderate. GENERAL SIGN OFF: The employee is expected to adhere to all agency policies and to act as a role model in the adherence to agency policies. I have read and understand this explanation and job description.   Signature: ________________________________________ Date: __________ HR Signature: _____________________________________ Date: __________                                        

Medical Office Receptionist position * Job Description: Medical office administrative support staff duties include but are not limited to: answering phones, scheduling appointments, setting up patient accounts in our online scheduling and billing systems, verifying patient insurance benefits, collecting copayments and balances, rooming patients, cleaning rooms between patients, basic cleaning and laundry, restocking rooms and display, creating patient visits for insurance billing and basic inventory tracking and order fulfillment. This is a more active postion than most reception jobs with opportunity for frequent standing and walking. * About us: We are a medical clinic in Hillsboro which mostly focuses on Acupuncture services but we also offer massage and aesthetics. We recently opened a second location in the Tanasbourne area so we are hiring for both locations. We highly recommend looking at our website before applying so you can get a feel for our clinic. The owners, Amber and Patrick, are extremely accessible and very open to feedback on how to make things work better for everyone. We don’t believe in micro-managing and need people on our team that are passionate about helping to build and serve our community and our clinic. Our clinic is mostly insurance based with lots of referrals from the community. We pride ourselves on being one of the best in Hillsboro and we are honored to be so well received in the community. * Ideal candidate: Our ideal candidate is someone who wants to grow with us! We are currently hiring for one part time position with potential to move to full time. The person in this position will work closely with our office manager and will always have someone available for support and guidance when needed. As the needs working within the medical field are always changing we are looking for someone who is adaptive, creative and efficient. Someone who will not always need to be told what to do but will find things that need attention and will take initiative. This position is the face of the clinic so the person in this position needs to be professional and caring, but also uphold our policies. In order to best serve our community needs we are hoping for a fluent Spanish speaker. * Skills Required: ~ the ability to speak, read and write English fluently ~Bilingual/Multilingual with ability to speak, read and write Spanish fluently is preferred ~ the ability to navigate basic computer programs including Google Suite and Health Record Systems ~clear and compassionate communication ~the ability to work in a fast paced environment ~multitasking: rooming patients, answering phone calls, scheduling patients, laundry ~Saturday and some afternoon availability needed (until 7pm) * Education: Required: high school diploma or equivalent * Job Type: Part time or Full time. Some Saturdays and some afternoon availability needed, rest of schedule is fairly flexible. Pay: $17-20 per hour depending on experience. Benefits: Medical (FT), paid time off (FT), paid sick time, free acupuncture, massage and chiropractic, discounted supplements Supportive and comfortable work environment. To apply: Please e-mail with your resume and a short paragraph about why you would be a good fit for our clinic. Please include whether or not you have any personal experience with acupuncture (it's not required that you do). If this post is up, the position is still available.

We are seeking a proactive and detail-oriented Medical Operations Associate to join our dynamic team. In this role, you will be responsible for ensuring the seamless flow of clinical operations by managing consult assignments, supporting clinicians during their shifts, and overseeing various communication channels. The ideal candidate will possess strong organizational skills, the ability to prioritize in a fast-paced environment, and a passion for operational excellence in a healthcare setting. Key Responsibilities: Appointment Management & clinician Support: Oversee appointment queues, assigning or reassigning visits based on priorities and coverage. Act as the primary support for clinicians, addressing shift needs, technical issues, and appointment priorities. Technical and IT Coordination: Open and manage IT support tickets on behalf of clinicians for both internal and external platforms. Follow up on tickets to ensure timely resolution of issues. Communication and Escalation: Engage with clinicians through multiple channels (e.g., Slack, email, web-based phone) to address questions, escalate issues, and ensure effective communication across teams. Data and Reporting: Track and report key operational metrics, including service level performance, clinician engagement, and shift summaries. Maintain accurate records of consult statuses and any service level misses. Customer and Partner Interaction: Manage incoming communications from patients, partners, and other stakeholders. Assign tasks or escalate issues as needed to ensure timely responses and resolution. Requirements Full-time, 40 hours per week Schedule: We operate 7 days per week, 24 hours a day and you should be prepared to work any of the various shifts supported by our team.  This position will, for the most part, be dedicated to a schedule of Thursday-Sunday (post-training). Training: Approximately 90% of your training will be conducted within the hours of 6a-8p CST, M-F. Some evenings/nights as well as weekend training will also be required for the associate to have the necessary opportunity to observe all shifts.     Remote: This is a fully remote position. Flexibility: Schedules vary based on business needs, and the candidate must be able to work any shifts that fall within the advertised hours of 12:00 AM - 11:59 PM CST, regardless of their location or time zone. Location: Candidates must reside within the continental United States and be permanent citizens. Due to contractual obligations with our partners, work cannot be performed outside of U.S. territory. No exceptions. Technology: SteadyMD will provide equipment such as an external monitor and laptop. You must have a cell phone or iPad capable of downloading Duo Mobile - this is a non-negotiable requirement.  Qualifications Experience: 2+ years in healthcare operations, customer service, or a related field. Education: A degree is not required as long as the candidate has relevant experience and is a strong fit for the role. Strong organizational and multitasking skills with the ability to prioritize effectively. Excellent communication skills, both written and verbal, with a knack for problem-solving. Proficiency with various software platforms, including EMRs, Jira, and Slack. Ability to work independently and collaborate across teams to meet operational goals. Ideal Candidate: The ideal candidate is a reliable, quick-thinking problem solver who thrives in a dynamic environment. They are adept at managing multiple competing priorities simultaneously and have a keen eye for detail. Experience in healthcare operations, customer service, or similar roles is essential, along with a genuine commitment to supporting healthcare clinicians and improving patient care delivery. Company Overview About SteadyMD SteadyMD is a pioneering healthcare company delivering personalized primary and urgent care services to patients across the U.S. We are committed to leveraging technology to offer accessible, high-quality care that empowers both patients and clinicians. Our Values Work With Integrity: We believe that through our clinical virtues, personal ethics, corporate transparency, and commitment to the fulfillment of our promises, we earn and keep the trust of our partners, colleagues, and clinicians. Collaborate Shoulder-to-Shoulder: We believe that collaboration is the cornerstone of achieving our collective goals. Demonstrate Flexibility: We believe in meeting people, challenges, and opportunities where they are. Being flexible is key to pivoting when faced with challenges and setbacks. Empower Ownership: We believe that by giving those we work with the autonomy, resources, and ownership they need, they can build the future they imagine. Accountability enables our patients, clinicians, partners, and colleagues to realize their goals with dignity, purpose, and pride. Growth Opportunities Opportunity for career advancement within the operations team as SteadyMD continues to grow. Professional development through exposure to innovative healthcare practices and technology. Application Process  To apply, please submit your resume and a brief cover letter detailing your relevant experience and why you are a good fit for this role along with a completed application. Applications will be reviewed on a rolling basis. Benefits Compensation: $20.00/Hour Benefits: Health insurance Unlimited PTO 401K Complementary primary care membership

The Community Manager is responsible for to overseeing and managing the daily operations, tasks and interactions within their assigned property. This position will also act as a liaison between the company and the community of residents by addressing resident issues and helping meet the needs of their community.  Job Duties for this role include: Collect rent payments and prepare payments for deposits  Processes and issues lease documentation for new residents. Provides park rules, and other community literature to new residents. Issues notices including, but not limited to Late Notices, Balance Notices or other legally required notices. Prepare court documents, agent for court, file eviction papers and oversee eviction proceedings for delinquent accounts.  Enforce rules, issue violations, and ensure violations are remedied in a timely manner. Complete and upload all prospect cards and information into rent software Follow up with prospective clients via phone and email.  Process tenant applications and enter prospect information into tracking system. Run background checks on new residents.  Show prospective residents’ homes available for sale. Address resident issues, record resident comments and seek to settle all non-monetary issues. Keep Manager apprised of appropriate resident relations information. Provide feedback and recommend improvements to assigned community. Act as the onsite contact for most 3rd party contractors, and applicants Oversee maintenance function and ensure the park is adequately maintained by ensuring all park infrastructure, common area, and homes are well maintained. Performs other related duties as assigned. Required Knowledge, Skills, Abilities  Proficiency in Microsoft Office Suite  Ability to learn and be proficient with operations system.   Proficiency in using computer software Excellent organizational skills and attention to detail Excellent written and verbal communication skills Familiarity of Fair Housing laws in assigned state and county Excellent customer service and interpersonal skills Self Motivated Comfortable being hands on and being on your feet Physical Job Requirements  Mobility to constantly alternate between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. 25% or more of the time will be spent walking around assigned properties daily. If you are organized, reliable, and have a will to succeed, we would love to meet you!  PI278338346 Apply

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. $18 - $21 per hour Responsibilities: Greet patients Answer phones Schedule patient appointments Complete new patient registration and data entry Discuss insurance benefits, authorization requirements and payment responsibilities Collect patient balances (copay/deductible/coinsurance) Perform standard day-to-day clinical administrative responsibilities Requirements High school diploma or equivalent. Prior experience in a customer service or administrative role, preferably in a healthcare setting. Excellent interpersonal and communication skills. Strong attention to detail and organizational skills. Ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficient in computer skills and ability to learn new software systems. Benefits Monthly performance bonus Medical, dental, vision insurance Life insurance 401k Employee assistance program  Employee discounts Employee referral program Paid time off (PTO)

Full-time - FLEX / In-office / Monday - Friday / 6:30 a.m. - 1:30 p.m. Remote work may be an option after fully proven in the position. Service company located at 61st Ave / Grand has an opening for a Customer Service/Admin. Previous Office Manager Experience preferred. Minimum 3 years office experience required. This is a non-smoking office. We are looking for a highly motivated, positive individual that possesses strong phone and customer service skills. The job requires learning quickly and attention to detail. Duties include, but not limited to: answering phones, assisting customers, typing, faxing, e-mail marketing, equipment inventory, routing and dispatch, 'soft collections' and assisting with other projects as assigned. We are looking to fill a long-term position with an individual who takes pride in their work and an active role in learning everything about the company; Wearing many hats is often required. Candidate must make an effort to stay busy during slower periods and must focus on customer retention and acquisition. Our work environment is casual and relaxed, though professional appearance and presentation is of utmost importance Job requirements: Proficient in Excel, Word and Outlook, and Database experience Great English, grammar, spelling, and writing skills Must be willing to work as part of a team, and work well unsupervised Must be reliable, punctual, honest, have a great attitude Comfortable with routine/repetitive work Work well with customers, clients, and our field operators Self-Starter, Takes initiative Detail Oriented How to Apply: Please respond with a cover letter and resume detailing your previous experiences that demonstrate your ability to meet these requirements, or ability to grow into this job.