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General Manager | Multi-Concept | Dallas

$95,000/year

RM Hospitality LLC

Dallas, TX, USA

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Overview Our client is crafting a new neighborhood establishment that is equal parts chic restaurant and bar, gourmet sandwich counter, and curated market. Think elevated European-American bar food, paired with cocktails mixed professionally, and a wine program that’s as savvy about Bordeaux, as it is excited about today’s emerging vineyards. Morning coffee service will be as sharp as your evening martini, lunch complemented by elevated counter sandwiches and expert barista offerings. The adjacent specialty market will inspire discovery, while the evening transforms into a neighborhood restaurant with high-touch service and unreasonable hospitality. This unique dining experience aims to set a new standard for the Dallas restaurant scene, offering an unparalleled blend of elements that redefine expectations. Role The General Manager will orchestrate the ultimate guest experience, our client is searching for a hospitality maestro. As a visionary host and disciplined operator, you will be the face of the service and the engine behind the scenes. Working closely with the ownership, you will cultivate a culture built on unreasonable hospitality, inspire and coach the team, and ensure that every detail—from service flow to financial health—is meticulously managed.  This role requires a thoughtful, hands-on leader who is equally passionate about hospitality, leadership, and operational precision. If you enjoy connecting with guests, thrive on building efficient systems, and believe that great restaurants can change lives, we invite you to join a team of dedicated leaders for the opening of a highly anticipated, elevated neighborhood venue in Dallas.  Requirements Champion company values. Lead daily line ups that energize the team, celebrate curiosity and reinforce the power of hospitality.  Recruit, hire, train and develop team members with ownership and accountability. Build an effective training program, track team member growth and continually aim to set them up for success.  Be present on the floor. Build genuine relationships with guests and coach the team in real time to maintain the highest of standards with warmth and authenticity of service.  Manage reservations and guest communications. Balance availability and flow to maximize covers without sacrificing care.  Oversee scheduling, inventory and ordering with the Executive Chef and Bar Manager; ensure smooth coordination between the kitchen, bar, dining room and retail.  Lead weekly manager meetings, maintain clear daily briefings and keep training materials and standard operating procedures current.  Monitor daily sales, labor costs and key metrics. Prepare monthly inventory reports and work with ownership on budgets, vendor relationships and growth strategies.  Grow our wine and retail program. Support education, plan tastings and events, and find creative ways to cross promote the market store, sandwich store, bar and restaurant.  Collaborate on marketing campaigns, community events and strategic partnerships that strengthen our brand and neighborhood ties.  Meet regularly with ownership to align on goals, refine operations and share insights from the floor.  Candidate Profile Experience leading fine-dining / concept driven / elevated restaurants with recognized awards.  Passion for hospitality, food, wine and spirits and the desire to take care of others.  Positive attitude, attention to detail and excellent organizational and communication skills.  Expertise with reservation systems, Microsoft Office, Toast, Resy, BinWise and other tech tools.  Deep wine and spirits knowledge with solid floor experience and strong interpersonal skills.  HR skills in recruitment, onboarding and team member relations, along with purchasing, inventory and cost reporting abilities.  Ability to analyze profit and loss statements and support marketing and PR initiatives.  Texas Food Handlers and TABC certificates.  Benefits Competitive salary $95k - $105k (dependent on experience)  Incentive bonus structure (post 90 days of operation)  15 days paid time off annually Health monthly wellness stipend  Opportunities for career growth and development  Our client is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law.

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Location
Dallas, TX, USA
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