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About MHA MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About New Ways Services – (ABI Division) New Way is MHA’s residential and community-based program for individuals living with acquired brain injuries (ABI) due to trauma, stroke, or serious illness. These life changes can bring physical, emotional, and cognitive challenges, and New Way provides the support needed to navigate them. Through personalized care, skill-building, and meaningful daily routines, individuals are supported in gaining independence, reconnecting with others, and living fully in the community. Our homes are safe, accessible, and integrated into typical neighborhoods, offering 24/7 support along with nursing, clinical, and therapeutic services. _______________________________________________________________________________________________ Position Summary As a Residential Support Specialist, you will provide a supportive and safe environment in a community residential setting that fosters growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. Your role requires professionalism and collaboration with team members in alignment with MHA’s Core Values—Respect, Integrity, and Compassion—while adhering to organizational policies, program funding guidelines, and applicable regulatory standards. Pay Rate: $20 an hour Open Shift: Thursday through Saturday 10am-6pm (24h) Key Responsibilities Engage with participants in a respectful and empowering manner to promote self-esteem, independence, and personal growth. Assist participants with daily living tasks such as personal care, meal preparation, shopping, and household maintenance. Support participants in accessing community resources, including transportation, education, social activities, and healthcare services. Teach and encourage self-advocacy skills while serving as a liaison with families, providers, and external parties. Provide financial support through budgeting, money management, and accurate documentation of expenditures. Monitor participant health and well-being, assist with medication administration, schedule appointments, and respond to emergencies. Maintain accurate, timely documentation including logs, data records, incident reports, and use of agency systems. Promote safety by identifying and addressing hazards, assisting with emergency drills, and following agency safety procedures. Demonstrate flexibility in scheduling, provide shift coverage as needed, and actively participate in team collaboration. Attend all required training, maintain certifications, and uphold professionalism to support program quality and standards.     Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver’s license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours. Adaptability to participants' changing needs. Patience, compassion, and strong interpersonal skills. Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid. Must be at least 18 years old. High school diploma or GED required; college degree in human services or a related field preferred. Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $20 an hour

Overview: CYM Living – Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, Indianapolis, IN, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands-on approach to real estate investment and property management. We accomplish our mission by incorporating data and technology with hyperlocal customer service to all units. Position Summary: We are seeking a dedicated Leasing Agent to join our team. The ideal candidate will be sales and service focused, responsible for assisting potential residents through the leasing process, providing exceptional customer service, and maintaining a welcoming environment for all. This role offers a competitive base salary plus a per-lease bonus, rewarding both effort and results. Key Responsibilities: Greet and assist prospective residents, providing detailed information about available properties Conduct property tours and highlight features that meet residents' needs Schedule, coordinate, and conduct unit showings with prospective tenants Assist with the application process, including collecting necessary documentation and ensuring all paperwork is completed accurately Meet and exceed monthly leasing targets Work flexible hours as needed to show units Navigate, update, and work effectively in AppFolio software environment Handle inquiries via phone, email, and in person, ensuring prompt and courteous responses Perform any additional projects or duties as requested Willingness to travel between buildings as needed (must have reliable transportation) Requirements Previous experience in leasing or customer service is preferred Strong interpersonal and communication skills Ability to work independently and as part of a team Excellent time management and organizational skills Ability to meet and exceed monthly leasing targets Flexibility to work weekends and outside of traditional business hours Experience with AppFolio is a plus Must have reliable transportation and be able to drive between properties as needed Benefits We offer our full-time employees a comprehensive benefits package that includes: Competitive base salary plus per-lease bonus Medical, Dental, and Vision Coverage Flexible Spending and Health Savings Accounts Short-Term Disability and Supplemental Life Insurance Employee Assistance Program Fitness and Well-Being Program Company-Paid Life Insurance and Long-Term Disability 401(k) with Generous Company Match Paid Time Off (PTO), Paid Sick Time, and Paid Holidays SALARY RANGE: $36,000-38,000 per year plus leasing commissions. How to Apply: Please submit your resume and cover letter detailing your qualifications and interest in the Leasing Agent position at CYM Living. We look forward to reviewing your application and discussing how you can contribute to our team. CYM Living is an equal opportunity employer.