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Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you’ll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet’s medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Guide emotional conversations in a calm and peaceful manner Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour

Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you’ll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet’s medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Guide emotional conversations in a calm and peaceful manner Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour

Essential duties of a telecommunicator include receiving calls, monitoring radio frequencies, and monitoring intrusion and fire alarms in a fast, courteous, accurate, and efficient manner; ascertaining nature and location of service required; taking action(s) needed to ensure service is provided; documenting response activities; operating console equipped with multiple computer terminals, mapping and camera systems, radio channels, telephone lines, and keyboard, etc.; providing callers with medical and/or other emergency instructions prior to arrival of emergency units; calming callers as needed to extract pertinent information; remaining alert during up to 12-hour shift with consistent steadiness, courtesy, or patience and regardless of workload; completing training as directed; staffing and operating field equipment; maintaining confidentiality; and performing other duties as required. Requirements Qualifications required of trainees are a high school diploma or GED; fluency in English; data entry skills that allow for accurate, efficient recording of communications recorded in real-time or later; demonstrated abilities to work, organize, and operate with a high level of productivity when under pressure; demonstrated abilities to effectively handle multiple differing tasks simultaneously; superior accuracy in all duties; learns ad demonstrates capacity for work and essential duties of job via successful completion of 12-week training program provided through the employer that consists of: * Three months of full-time classroom training (Monday through Friday, 8:00 a.m. to 4:00 p.m.) * Three months maximum of hands-on training across multiple shifts in a 24-hour operation * Forty hours of accredited training in telecommunications, APCO Institute or equivalent, and accompanying certification * Training in emergency medical dispatching or emergency police dispatch with accompanying certification * Working knowledge of or ability to learn policies and procedures of an emergency communications center * Knowledge of or ability to learn geography, topography, and environmental characteristics of Blair County * Knowledge of or ability to learn use of municipal/county/state road maps Hires must pass post-offer, pre-employment drug screen and criminal background checks. Incumbents cannot use medical marijuana because of federal funding provided to the role. Physical requirements of work environment include stamina to work 12-hour shifts, including evenings, nights, holidays, and weekends; frequent periods of sitting; and movement that can include bending, reaching, twisting, turning, kneeling, grabbing, and typing; vision requires varying focus, distinguishing colors, and long periods of reading computer monitors; hearing and speaking; manual dexterity; and reliable transportation for reliable attendance. Benefits Trainees are enrolled in the pension plan upon hire, which includes a required 5% pre-tax withholding; the remaining provisions of the benefits package begin the first of the month following classroom and hands-on training completion upon successful training graduation. Benefits after graduation and assignment to a shift include 90% employer-paid PPO healthcare with vision and three-tier prescription components, public employer's equivalent of 401(k), short-term disability, term life insurance, a menu of voluntary benefits that includes dental and Aflac, 14 annual paid holidays, and other time-off provisions. Trainees start at $17.55/hour. If trainee graduates and is placed onto the work schedule, pay increases to $19.35/hour. EQUAL OPPORTUNITY EMPLOYER

Make an impact by joining our team and caring for the pets and people who love them! Over 30,000 pet owners in the Northern Kentucky – Greater Cincinnati area trust their pet’s healthcare to PetWOW. Who We Are: PetWOW is a family-owned company started in 1971: we have two locations in Northern Kentucky and operate a fleet of mobile vehicles that perform house calls in the Greater Cincinnati area. We are passionate about our mission of strengthening people and pets by making pet care easy! We care about our team and their well-being, offering growth opportunities, flexible and fair scheduling rotations, team unity events, and frequent recognition and rewards based on performance. Description We are seeking a customer-centric and efficient Care Center Representative to join our veterinary team. As a Care Center Representative, you will be the first point of contact for our clients, providing assistance and support in scheduling appointments, answering questions, and resolving issues. This includes building and maintaining strong client relationships, helping pet parents understand the value of our services, and encouraging them to take advantage of the comprehensive care that PetWow provides. Your exceptional communication and customer service skills will ensure our clients receive the highest standard of care and service. Responsibilities ·         Treat clients in a friendly and professional manner. ·         Schedule appointments for clients and maintain accurate records in our database. ·         Provide guidance and support to clients concerning their pets' health concerns. ·         Serve as a liaison between clients and veterinarians, relaying messages and ensuring timely communication. ·         Handle client inquiries and complaints with empathy and professionalism. ·         Collaborate with the veterinary team to facilitate the smooth flow of appointments and procedures. ·         Provide knowledge to clients to ensure compliance with medical, grooming, and preventative needs. Requirements Requirements ·         Previous experience in a call center, customer service role, or sales preferred. ·         Excellent communication and interpersonal skills. ·         Ability to multitask and prioritize in a fast-paced environment. ·         Proficient in using computer systems and databases. ·         Ability to remain calm and composed under pressure. ·         Knowledge of veterinary practices, medical terminology, and/or sales is a plus. Benefits Free In-House Veterinary Services At cost third-party veterinary services and products Paid Vacation and Holidays Health Insurance Dental and Vision Insurance Short-Term and Long-Term Disability Retirement Uniform and Shoe Benefits Compensation and Benefits ·         $1500.00 onboarding signing bonus paid in three installments: ·         $500.00 on 1st paycheck/$500.00 upon completion of training/ $500.00 6 months post-training   ·         $16.00 - $17.00 per hour

Job Title: Senior/Lead Data Engineer Location: Pittsburgh, PA/ Dallas, TX/ Cleveland,OH Client: PNC Bank Job Description: PNC Bank is seeking a highly skilled Senior/Lead Data Engineer to join its Data & Analytics team. The ideal candidate will have strong expertise in building and optimizing scalable data pipelines using Hadoop and PySpark, with a focus on enabling data-driven decision-making across the enterprise. This role requires hands-on technical leadership, deep knowledge of big data technologies, and the ability to collaborate with cross-functional teams. Key Responsibilities: Design, build, and optimize large-scale data pipelines for structured and unstructured data. Develop and maintain data ingestion, transformation, and integration workflows using PySpark, Hadoop (HDFS, Hive, HBase), and related ecosystem tools. Implement best practices for data modeling, performance tuning, and pipeline optimization. Collaborate with data scientists, analysts, and business stakeholders to deliver reliable and scalable data solutions. Ensure data quality, security, and governance across data platforms. Provide technical leadership and mentoring to junior data engineers. Partner with cloud teams to integrate Hadoop/PySpark workloads with cloud platforms (AWS/Azure/GCP). Troubleshoot, monitor, and optimize ETL workflows for high availability and performance. Drive innovation by evaluating and recommending emerging technologies in the big data ecosystem. Required Skills & Qualifications: 10+ years of experience in Data Engineering, with at least 5+ years in Hadoop & PySpark. Strong expertise in Hadoop ecosystem (HDFS, Hive, HBase, Oozie, Sqoop, Kafka, etc.). Proficiency in PySpark, Python, and SQL for data transformation and analytics. Hands-on experience with ETL/ELT processes, data modeling, and performance tuning. Familiarity with data governance, lineage, and security best practices. Experience integrating Hadoop with cloud platforms (AWS EMR, Azure Databricks, GCP Dataproc, etc.). Strong understanding of distributed computing, parallel processing, and big data architecture. Excellent problem-solving, communication, and leadership skills. Preferred Qualifications: Experience in the banking or financial services industry. Exposure to streaming technologies (Kafka, Spark Streaming, Flink). Familiarity with DevOps, CI/CD pipelines, and containerization (Docker/Kubernetes). Knowledge of Snowflake or other modern data warehouses is a plus.

Global Dimensions is a HUBZone, service disabled, veteran-owned small business based in Fredericksburg, VA. We are a dynamic, expanding company with exciting opportunities in language/culture, training/education/instruction, IT, cyber security, and intelligence (analysts, CI, HUMINT, SIGINT, etc.). Global Dimensions is currently seeking Chinese-Mandarin OLAs (Level 3) for positions in Wahiawa, Hawaii. Requirements Must have a current TS/SCI Clearance. CI Polygraph. 10 yrs full-time experience or 14 without degree Bachelor’s degree or 4 additional yrs of work experience. ILR Skill Level 3 in Audio or Graphic. 10 yrs in crypto language processing, related language, and/or crypto experience Related Language Experience: (In target language) oral translations, non-crypto audio/graphic translations, doc exploitation, formal teaching Crypto Experience: target development, network analysis, drafting intel reports, speaker/language identification 6 of 10 yrs in crypto language processing – above (OLA 2) plus QC’ing, and mentoring 6 of 10 yrs has to be in the required language(s) 4 of 6 yrs performing crypto language processing 3 of 6 yrs simply translating, transcribing, and gisting 1 yr experience QC’ing at ILR level 3 in target language No more than 3 of 10 yrs reporting as primary duty 1 of 6 yrs in target language has to be within 6 yrs of resume submission. Global Dimensions does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Equal Opportunity Employer/Veterans/Disabled.