Brand Ambassador

PJ Fitzpatrick has been the trusted name in home improvement across the Mid-Atlantic for over 40 years, known for our commitment to quality workmanship and outstanding customer service. As a growing company, we value team members who bring organization, energy, and collaboration to help keep our operations running smoothly. Joining PJ Fitzpatrick means being part of a supportive, people-first culture where your contributions make a real impact every day Job Summary:  This role is primarily responsible for leveraging all available scheduling functionality to optimize daily capacity and efficiency within the Repair Division.  The goal of this role is to employ a geographic-based assignment strategy designed to reduce drive times, organically increase the number of customers served per day, improve technician satisfaction and efficiency, and improve customer satisfaction.     Pay:   Hourly/Bonus Schedule:   Monday-Friday 9:00am – 5:30pm  #PJFITZ2025 Essential Job Responsibilities: 1. Schedule daily Repair appointments based on established optimization strategies. 2. Confirm all Repair appointments. 3. Identify opportunities to re-schedule future appointments to improve daily capacity and efficiency. 4. Notate all schedule activity and communicate changes accordingly. 5. Ensure all required materials are ordered, schedule appointment date with customer based on expected availability of materials (appointment must be within 5 days of expected ETA of materials), and monitor status of delivery to ensure expected ETA is met.   6. Monitor work queues to ensure cycle times are achieved. 7. Monitor and respond to all customer communications (calls, voicemails, chats), internal tasks and emails. 8. Once materials are available, confirm pre-scheduled appointment date, assign technician. 9. Ensure day of appointment challenges are addressed and resolved (i.e., weather reschedules) 10. Ensure all completion steps are completed and notated, including payment processing. 11. Assist other coordinators in traditional workflow requirements based on need. Requirements Performance Requirements:   1. Strong computer and operational system skills to leverage full functionality of platform. 2. Superior time-management and organization skills 3. Ability to multi-task effectively in fast-paced environment within established standards 4. Excellent communication with ability to persuade and deescalate conflict 5. Strong problem resolution and customer service skills 6. Team and goal oriented Benefits At P.J. Fitzpatrick, we believe in offering our employees competitive pay and an excellent benefits package. Our list of benefits includes: Paid time off, and the day off on your birthday! Medical, Dental, Vision and Basic Life Insurance 401k with Company Match Performance Incentives Career advancement opportunities

Procon is a top-ranked construction management and technology consulting firm with 25 years of experience delivering high‑impact projects across the U.S. and worldwide. An ENR Top 100 CM/PM firm for five consecutive years, we specialize in program management, project controls, commissioning, and virtual intelligence—and offer an excellent platform to grow your career while shaping the future of the built environment. Procon now seeks a Construction Admin for a long term opportunity in Perry Point, MD. The Ideal candidate will support the staff in the management of the construction project This role requires various skills and experience as listed below. Requirements Qualifications and Skills: Experience in administrative support for the construction of medical centers (hospitals, etc.) required. Experience working with Veterans Affairs (the VA) preferred. Bachelor’s degree from an accredited institution of higher learning and/or evidence of work experience or knowledge to compensate for absence of higher education. A minimum of three (3) years of construction work experience may be substituted and will be reviewed for accountability. Working knowledge of construction practices and the ability to call upon this knowledge to assist in implementing the various plans set forth on the project. This includes Quality Assurance; Safety, Time, Cost, Change, and Information Management. Familiarity with the site operations of a General and Sub-contractor and the process of managing a building construction operation. Communication, Language, and Software Skills, with the ability to utilize a variety of software programs to monitor, update, and produce work products. Responsibilities and Duties: Monitor the construction for Quality Assurance and prepare, analyze, and identify incongruities and deficiencies in the contractors work in relationship with the construction documents. Understand the baseline schedule and assist in determining the value of the acceptable work in place. Provide professional and technical consultative assistance related to operations, renovation, and new construction programs supporting EHRM. Receiving, reviewing, organizing, transmitting, filing, or arranging delivery of a variety of records, correspondence, technical documentation, samples, packages, etc. to ensure timely action by construction managers, contractors, or other key project stakeholders to facilitate or support construction management operations. Establishing and maintaining control logs, preparing data in prescribed format and preparing necessary forms and working files essential to operations. Tracking construction modifications, contractor requests for clarification, and material submittals for the office’s assigned projects. Tracking purchases and shipping receipts and preparing necessary web-based purchase tracking reports for submission. Arranging meetings or conferences to include locations, schedule, agenda, reservations, and attendance lists. Download, rename, and copy of project submittals and requests for information (RFI) from Resident Management System (RMS) to VA and Activation servers. Maintain spreadsheets and other tracking tools for Ball in Court tracking of tasks between CFM, VAMC, USACE and others. Benefits Salary commensurate with experience. Interested and qualified candidates please submit a cover letter and a resume. Procon offers competitive salaries and a comprehensive benefits package, including full medical/dental insurance and 401(K) plan. Procon is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor