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The Senior Site Reliability Engineer (SRE) will be responsible for ensuring the availability, performance, scalability, and operational efficiency of the Informatix cloud platform. This role is focused on reducing manual operations work (toil), automating system reliability, and ensuring production-grade observability. The ideal candidate is a systems-focused engineer who is passionate about uptime, incident response, and continuous improvement through engineering solutions. Essential Duties and Responsibilities Serve as a primary contributor to the on-call rotation to maintain 24/7 uptime for production systems. Proactively, monitor, and continuously improve SLAs, SLOs, and SLIs across critical services. Develop and maintain robust observability tooling including logging, metrics, and tracing (e.g., Azure Monitor, OpenTelemetry, Prometheus). Proactively conduct postmortems and root cause analysis; implement fixes to prevent repeat incidents. Identify and eliminate manual operational toil through scripting and automation. Design and maintain automated incident detection and response systems. Establish and maintain runbooks, playbooks, and escalation protocols for system support. Contribute to chaos testing and failure injection to proactively uncover weaknesses. Promote a culture of operational excellence through data-driven reliability practices. Proactively communicating status Requirements The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 5+ years of experience in Site Reliability Engineering, systems engineering, or DevOps roles. Expertise in monitoring and observability platforms (e.g., Grafana, Prometheus, ELK, Azure Monitor). Solid background in incident response, root cause analysis, and on-call rotations. Deep knowledge of Microsoft Azure, including containerized services (AKS), networking, and storage. Strong automation and scripting experience (e.g., Python, Bash, PowerShell). Familiarity with IaC tools such as Terraform, Bicep, or ARM templates. Experience implementing SLIs/SLOs, operational dashboards, and error budgets. Comfortable designing for resiliency, failover, and graceful degradation. Knowledge of compliance frameworks (e.g., SOC 2, HITRUST, IEC 62304) is a plus. Strong written and verbal communication with a focus on transparency and learning. Education and Experience BS/MS in Computer Science, Engineering, or related technical field preferred. 5+ years in production engineering roles with direct ownership of critical systems. Microsoft certifications a plus For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable). ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws. Salary Range Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $135,000 to $145,000 Full-Time Salary Range

About Arkham Arkham helps large enterprises solve their toughest challenges with trusted data and AI tailored to their operations. From automating order assignment to simplifying sell-out forecasting, leading retailers, CPG and PE-backed companies work with us to achieve high-impact results fast, laying the foundation for lasting AI transformation. At the heart of our offering is our powerful Data & AI Platform — a highly customizable solution that unifies fragmented systems and data, establishes a single source of truth for trusted metrics, and delivers a suite of models and AI-powered applications. Instead of stitching together disparate tools, Arkham offers one integrated platform that evolves with our customers’ operations and works seamlessly with their existing technology stack. With Arkham, customers deploy solutions that deliver tangible P&L and productivity impact: faster access to intelligence, automated reconciliation processes, robust alerting, demand forecasting, anomaly detection, among others.  To help our customers achieve these results quickly, we pair the platform with expert implementation from engineers and data scientists committed to solving their core challenges. With enterprise-grade compliance, a proven methodology, and a strong track record, we ensure our customers’ AI use cases succeed and pave the way for transformation across the entire organization. Resources:  Energía Real - Case Study Medium Arkham - Short Video Website Context for the role: US Expansion Over the past two years, we’ve built a robust platform, an exceptional team, and clear success stories across Retail, CPG, Infrastructure, Energy, and Private Equity. Now we are focused on scaling in the United States. U.S. enterprises are moving from AI experimentation to operational results. Most vendors sell point tools, but we know that’s not enough. To unlock real AI transformation, companies need flexible software that integrates into their operations, adapts to their context, and solves high-impact problems. At Arkham, we’ve built exactly that: a flexible platform combined with expert implementation. It delivers working use cases in 6–8 weeks, then scales across functions. Where we’ll focus Verticals: Retail and CPG (multi-site), Infrastructure/Energy (asset-heavy), PE-backed roll-ups. ICP: $200M–$5B revenue, fragmented systems (ERP/POS/SCADA/CRM), distributed operations, lean data teams. Buyers: COO, CIO/CTO, VP Operations, Head of Data/Analytics, PE Operating Partners. Wedge use cases Demand forecasting and inventory planning. Automated order assignment and distribution optimization. Price elasticity and margin optimization. Single-customer view and loyalty analytics. Asset performance, anomaly detection, and alerting. Financial and operational reconciliation with automated reporting. Go-to-market Founder-led sales with Forward Deployed Engineers. Land with a POC, prove impact, then expand by function/site. Partnerships with PE firms, operators, and select integrators. Why Arkham wins One integrated platform (data + models + AI apps) instead of stitching tools. Faster outcomes at a fraction of internal build cost. Hands-on team focused on measurable P&L impact. Massive operational cost advantage. The Role We are hiring a Commercial & Execution Lead to launch our Go-to-Market in the U.S. market. This is a founding role—an opportunity to build Arkham’s commercial strategy and execution from the ground up. You will be responsible for winning the first set of customers, proving value through high-impact POCs, and laying the foundation for scaling with a dedicated commercial team. This role is hands-on and entrepreneurial. You’ll generate pipeline directly, run end-to-end sales cycles, and partner closely with our Forward Deployed Engineers to deliver outcomes that deliver outsized value to our customers. Over time, you will recruit and lead a team of SDRs and Account Executives to expand our footprint across strategic territories and verticals. What You’ll Do Market Expansion: Lead Arkham’s entry into new U.S. markets, focusing on Retail, CPG, Private Equity, Infrastructure (solar, transportation, energy). Pipeline Generation: Identify, qualify, and engage potential customers where Arkham can deliver significant value. Outbound Execution: Build and run targeted outreach strategies, leveraging your network and insights to secure first meetings with executives. Deal Leadership: Own the full sales cycle from first contact through POC, proposal, and close. POC Execution: Work hand-in-hand with Arkham’s Forward Deployed Engineers to scope, launch, and deliver POCs that prove ROI in 6–8 weeks. Team Building: Hire, coach, and lead a high-performing team of SDRs and AEs as the U.S. business scales. Account Expansion: Drive adoption and growth within existing accounts by identifying new use cases and partnerships. Playbook Development: Build the commercial and execution framework for entering new territories and replicating success across verticals. What We’re Looking For 5+ years of experience in enterprise sales, business development, or consulting. Proven track record of winning and expanding complex enterprise accounts. Experience selling data, analytics, or AI/enterprise software solutions. Strong network in at least one of our core verticals (Retail, CPG, Private Equity, Infrastructure). Ability to design and run structured outreach strategies (outbound, partnerships, events). Comfortable leading POC processes with technical teams and engaging directly with executive buyers. Entrepreneurial mindset—able to operate with ambiguity, build from zero, and scale teams. Excellent communication and storytelling skills; ability to tie technology to measurable business outcomes. Why Arkham Mission-Driven: Our objective is to help companies in the Americas solve their most complex challenges and achieve exceptional productivity through world-class software, high-quality data, and AI tailored to their operations. Founding Role: Be the founding commercial lead for Arkham in the US. You will represent Arkham in the market and shape our commercial playbook from the ground up. Unique Culture, Extremely Well-Run, Cash-Efficient: We are building this company to last. Our culture thrives on high-quality execution, curiosity, and an intense drive to make our customers successful. Direct Impact: Work directly with industry leaders to solve high-value operational challenges with Data & AI. Growth: Help us build a beast of an operation in the US. Drive growth, make money, and be part of a generational company.