Customer Service Representative

You will be on the bleeding edge of AI, helping transform manufacturers and innovating as you go. Not only will you be helping customers, but you will be the chief pathfinder for our product and technology teams as you discover repeatable solutions for US manufacturers. Lead solutions delivery and customer transformation that coexist with, and leverage CADDi’s AI products and data platform. Build a solutions motion that starts bespoke and becomes repeatable offerings and product features. Own the services P&L and revenue target. Translate field patterns into reusable assets and clear product roadmap inputs. Purpose of Solutions Delivery: revenue capture, deal acceleration alongside Sales, and product roadmap signal by converting repeatable patterns into platform capabilities. Build and lead a team of Technical Account Managers, Solutions Architects, and Industry Consultants (e.g., procurement, supply chain, quality); stand up the Professional Services operating model (scoping, SOW templates, rate cards, stage gates, QA, change management, risk management). Establish executive-level customer engagement (QBRs/value reviews), value realization frameworks, and expansion motions aligned to measurable business outcomes. Focus on delivering actionable insights and decision support from customer engineering and operations data. What Your Days Will Look Like Customer transformation and delivery: Lead discovery, value engineering, and solution design across data, integrations, and AI-enabled use cases. Stand up delivery playbooks (SOWs, PMO cadence, QA, change management) and ensure measurable time-to-value. P&L and GTM ownership: Own services P&L and price/package offerings. Run pre-sales: scoping, solution architecture, SOWs, RFPs, rate cards; partner with Sales but own services growth. Product and platform shaping: Convert bespoke wins into repeatable accelerators and influence the platform roadmap with validated customer needs. Define guardrails for when to build custom vs. push for core platform roadmapping. TAM leadership: Institute executive sponsorship, QBRs, adoption runbooks, and expansion playbooks. Ensure TAMs drive value realization, risk management, and account expansion across business units and use cases. Requirements Services leadership: Built/scaled a $5M+ services P&L (0→1 and 1→N); knows how to sell, deliver, and renew. Consulting toolkit: Top-tier consulting or Systems Integrator with hands-on execution bias. Manufacturing native: Deep familiarity with manufacturing enterprise systems (ERP/MES/PLM/QA/LIMS) and building data integrations. Comfortable leading data integration and AI-enabled use cases. Hands-on AI engineering: proficient in Python; able to build and ship AI-related applications and implement guardrails. Player-coach orientation: willing to be hands-on in early deliveries while building and scaling the team. Commercial acumen: Excellent at shaping ambiguous problems into scoped, valuable SOWs; credible at VP/CXO levels. Builder-leader: Can start solo, then recruit, mentor, and scale a high-performing team and partner ecosystem. Must be a U.S. citizen or permanent resident (ITAR compliant). Must be open to 30% travel. Benefits At CADDi, we're committed to creating a work environment that fosters your well-being and professional development. Here are some of the benefits you'll enjoy as part of our team: Comprehensive Health Benefits: We provide 100% company-covered employee comprehensive health insurance, including medical (UnitedHealth), dental (Principal), and vision (VSP) to keep you and your family healthy. On Target Earnings: $250,000 - $350,000 per year, based on experience, with opportunities for growth and enhanced income potential. Ownership & Rewards: Be a part of our success story with a competitive stock options plan. Financial Security: Start saving for your future with our 401k plan, featuring a generous 4% company match starting on day one. Generous Time Off: Maintain a healthy work-life balance with 15 days of paid time off, five dedicated sick days, and ten company holidays to celebrate throughout the year. Thriving Culture: We foster a vibrant work environment with delicious company lunches, engaging events, and healthy drinks and snacks to keep you fueled. Celebrate your achievements with us at quarterly events and holiday gatherings. Learning & Development: We invest in your growth by providing opportunities to join professional organizations, attend industry conferences, and participate in various learning initiatives. Financial Incentives: Benefit from commuter and parking benefits to simplify your daily commute. We also offer referral bonuses to help you spread the word about exciting opportunities at CADDi. We are a diverse and inclusive workplace that values your unique talents and perspectives. We are committed to building a team that reflects the communities we serve. Ready to join a passionate team and make a real difference in the future of Manufacturing in the US? Apply today, and let’s talk.

We are seeking FT Registered Nurses to work within an Acute Inpatient Hospital and offering a generous sign-on bonus and additional relocation assistance!! Permanent RN Staff - FT Day & Night Shifts - 7a - 7p or 7p-7a (rotating weekends) Multiple Med Surg Units Available: Float Pool Med/Surg  Cardiac Tele Med-Surg Inpatient Surgical Pulmonary Renal Vascular Compensation: Up to $43.20/hr. (Based on experience) Float Pool M/S - Flat rate of $43/hr. Shift Diffs: $4.25/hr. Weeknights; $3/hr. Weekends ($7.25 for weekend nights) Sign-On Bonus - $15,000 (Days) and $25,000 (Nights) Relocation Assistance (Case by Case basis) Full Comprehensive Benefits Package Continuing Education opportunities and Student Loan Forgiveness Unmatched potential for flexibility and career growth Requirements Minimum of 1 year of inpatient hospital work experience as a Registered Nurse (does not need to be current acute experience) within the last 4 years For Float Pool: MUST have 1 year of recent (within the last year) Med-Surg acute care RN experience *Needs to be flexible on floating to multiple units *ONLY MED-SURG EXPERIENCE IS ACCEPTABLE* Active unencumbered Florida Registered Nurse License or Multi-State Compact license Minimum of ASN or ADN BLS upon hire Benefits Offering a full benefits package, Medical, Prescription Drug, Dental, Vision, Company Paid Life Insurance, Disability, Spending Accounts, PTO, 401k match, shift differentials, student loan forgiveness and more!!!

 About Us    Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.   We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.    Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.    Overview  The Social Media Specialist will be the voice of our brand across all social media platforms. This person is a creative and strategic thinker, responsible for developing and executing a social media content calendar that engages our audience, builds community, and supports our brand and business goals. This role requires a strong understanding of current social trends, platform best practices, and a passion for storytelling.    Key Responsibilities  Content Creation and Curation: Develop and produce compelling content for our social channels, including written posts, images, and videos. You will also curate user-generated content and industry news to share with our community.  Community Management: Monitor all social media channels, responding to comments and messages to foster a positive and engaging online community. You'll act as the first point of contact for our audience, handling inquiries and feedback with care, and working cross-functionally to address questions and feedback.    Strategy and Execution: Assist in the development of our overall social media strategy, including audience targeting, content pillars, and campaign planning. You will be responsible for executing this plan and ensuring our content is consistent and on-brand.  Performance Analysis: Track and analyze key social media metrics, such as engagement rates, reach, and follower growth. You'll provide regular reports and insights to help us optimize our content and strategy.  Stay Ahead of Trends: Keep a pulse on the latest social media trends, algorithm changes, and emerging platforms to ensure our brand remains relevant and innovative in the digital space, while also staying proficient in social media tools for scheduling, listening, and analytics.  Requirements Qualifications:   Bachelor’s degree in Marketing, Communications, Public Relations, or Business or related field, required. 4+ years of experience creating, executing and managing social media campaigns.  Strong analytical skills with a track record of data-driven decision-making.  Excellent writing, editing, and storytelling skills with the ability to translate technical topics for broad audiences.   Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.  Ability to analyze key metrics and provide detailed reporting.   Benefits Pay Range: $60,000 - $80,000 Fully paid medical, dental, and vision insurance (partial coverage for dependents)    Contributions to 401k funds   15 days accrued vacation   11 paid holidays   Bi-annual pay increases   Health and wellness benefits, including free gym membership   Quarterly team-building events   Free lunch Friday         At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.   Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.       

TechOp Solutions is seeking contact center leaders with excellent communication skills, supervisory experience, and a drive to bring excellence to their operating environment. Strong candidates will be curious, efficient practitioners who are motivated to succeed in a fast-paced environment and comfortable working both with an agent team and with a Government client.  Remote position, but candidate must reside in the Hampton Roads area Duties:    Participate in efforts to improve overall performance  Supervise and manage overall contact center operations:  Workforce Management and schedule management  Quality assurance  Performance management  Reinforce training and coaching contact center agents  Direct customer support, when needed  Engage with client and respond to Government requests  Other duties, as assigned  Requirements HS diploma (or equivalent) is required.  4 years of contact center experience  2 years of contact center supervisor experience  Must be able to obtain and maintain government agency suitability requirements as a condition of employment  A reliable, hard-wired internet connection is required  

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. We’re looking for a Growth Strategist to create and implement growth strategies for high-revenue DTC brands. This role blends financial acumen with paid media expertise, especially on Meta, creative strategy, and offer development. You will manage 8- to 9-figure revenue brands, build financial models, set targets, optimize creatives, and scale paid media effectively. As a strategic partner to clients, you'll provide insights to C-level executives and build strong relationships. This position emphasizes strategy, with an Operational Specialist handling execution tasks, allowing you to focus on performance analysis, strategy development, and client growth. Key Responsibilities: Strategic Planning & Forecasting: Develop financial forecasts using key metrics like CAC/LTV and aMER. Analyze monthly revenue and customer acquisition efficiency. Review cost centers to identify profitability enhancement opportunities. Set aMER goals aligned with client profitability targets for sustainable growth. Meta Advertising: Leverage Meta's machine learning for strategic campaign outcomes. Manage high-budget Meta ad campaigns ($1M+ monthly) effectively. Create cost-efficient campaign strategies that meet aMER objectives. Establish customized targets across various offers and SKUs. Creative Strategy: Conduct creative testing to identify effective concepts. Deliver bi-weekly performance reports and actionable insights. Develop innovative ad creative concepts to enhance audience reach and performance. Offer Development & Profitability Strategy: Analyze COGS and delivery costs to optimize profitability. Create offers based on customer purchasing behaviors to increase AOV. Adjust discount and offer structures to improve conversion rates and scalability. Client Partnership: Act as the primary strategic consultant for key clients. Engage with C-level executives to discuss growth strategies. Guide clients on drivers for profitable growth and present tailored strategies. Demonstrate strong communication skills to build trust and address challenges. Requirements Experience 2–4 years managing Meta advertising for eCommerce (1+ year in growth marketing). Proven success scaling DTC brands and enhancing key metrics (CAC, LTV, contribution margin). Experience in financial modeling based on eCommerce unit economics. Skilled in creative strategy and offer development, utilizing insights for profitable growth. Technical Skills Expert in Meta Ads Manager (campaign structures, optimization, cost control). Strong analytical skills with Excel/Google Sheets for financial modeling. Familiarity with landing page builders (Fermat preferred). Knowledge of attribution tools and analytics platforms. Understanding A/B testing design and statistical significance. Strategic & Interpersonal Abilities Strong financial acumen; able to analyze P&L statements and unit economics. Experience in developing growth strategies aligned with business objectives. Ability to convert complex data into actionable insights for teams and clients. High emotional intelligence and communication skills for effective client relationships. Benefits Competitive salary Bonus potential based on performance. Full-time employee status with benefits.

We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include working at the front desk as a receptionsist, assisting in daily office needs, providing support to our managers and employees. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. If you also have previous experience as a Secretary or Executive Administrative Assistant and familiarity within our industry, we’d like to meet you. Ultimately, a successful Admin Assistant should ensure the efficient and smooth day-to-day operation of our front desk. Responsibilities Greeting incoming clients Answer and direct phone calls Relaying all phone messages and voicemails to the appropriate person Keep lobby area, front desk, conference rooms and breakrooms organized and clean Keep up with Office Inventory Run errands when needed Provide general support to visitors and clients Provide general administrative and scheduling assistance Provide analytical support Serve as communication liaison for client needs Requirements Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant Knowledge of office management systems and procedures Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) Excellent time management skills and the ability to prioritize work High School degree; additional qualification as an Administrative assistant or Secretary will be a plus Benefits 95% coverage of health benefits, including Medical and Dental with optional family and/or dependent enrollment paid by employee at a group rate 50% company contribution towards Vision coverage 401(k) matching program: company match 100% of your deferrals up to 3% of your compensation, plus 50% of your deferrals over 3% not exceeding 5% of your compensation 100% employer-paid Short-Term Disability with employee buy up options 100% employer paid Life Insurance Coverage with employee buy up options Paid parental leave Paid bereavement leave Holiday pay Sick pay Paid vacations Tuition reimbursement (up to $5,250 per year)