Brand Ambassador

Customer Service Representative to add to our Call Center Team Janesville Subaru Hours- Monday-Friday Some Days 8-5, some days 11:30am-8pm with Rotating Saturdays As a Customer Service Representative you become a cornerstone of our dealership group by providing our guests with excellent customer service in every interaction. A Customer Service Representative is expected to uphold the highest ethical standards - while maintaining a fun, friendly and positive attitude and work environment! If you are an honest, hardworking individual who wants to work in a great environment with a job that you hate to leave at the end of the night, consider making a career change today! Customer Service Job Requirements: * Excellent communication skills * High levels or integrity & work ethic * Outgoing, organized & self motivated Customer Service Benefits: * Love where you work! * Salary plus monthly bonus pay * Health, Dental & Life Insurance * Short term Disability Insurance * 401K with company match * Vacations & Discounts ***ACCEPTING APPLICATIONS until 9/30/2025 L1

Experienced Internet Sales Manager-BDC Manager Janesville Subaru Pay-$60,0000-$80,000 plus Full time position with flexible hours As a Customer Service Manager you will be in charge of the BDC and all Representatives.Provide our guests with excellent customer service in every interaction. A Customer Service Manager is expected to uphold the highest ethical standards - while maintaining a fun, friendly and positive attitude and work environment! If you are an honest, hardworking individual who wants to work in a great environment with a job that you hate to leave at the end of the night, consider making a career change today! Customer Service Job Requirements: * Proficient in spreadsheets * Excellent communication skills * High levels or integrity & work ethic * Outgoing, organized & self motivated * Type 40 words per minute * Professional appearance Customer Service Benefits: * Love where you work! * Salary plus monthly bonus pay * Health, Dental & Life Insurance * Short term Disability Insurance * 401K with company match * Vacations & Discounts ***ACCEPTING APPLICATIONS until 9/30/2025 L1

Customer Service Representative to add to our Call Center Team Janesville Kia Hours- Monday-Friday Some Days 8-5, some days 11:30am-8pm with Rotating Saturdays As a Customer Service Representative you become a cornerstone of our dealership group by providing our guests with excellent customer service in every interaction. A Customer Service Representative is expected to uphold the highest ethical standards - while maintaining a fun, friendly and positive attitude and work environment! If you are an honest, hardworking individual who wants to work in a great environment with a job that you hate to leave at the end of the night, consider making a career change today! Customer Service Job Requirements: * Excellent communication skills * High levels or integrity & work ethic * Outgoing, organized & self motivated Customer Service Benefits: * Love where you work! * Salary plus monthly bonus pay * Health, Dental & Life Insurance * Short term Disability Insurance * 401K with company match * Vacations & Discounts ***ACCEPTING APPLICATIONS until 9/30/2025 L1

Are you passionate about maintaining great relationships with clients, being a trusted advisor, and delivering smart and impactful solutions? Are you a highly driven and engaged client services professional looking to grow your career within an exciting, growing business? If so, we would like to talk with you about our Senior Account Manager opportunity! The Senior Account Manager will be responsible for leading agency relationships with corporate clients, luxury and fashion brands, and DOW 30 companies. As a member of the Client Services Team, you will nurture and deepen existing client relationships and work with various teams across the organization to ensure the seamless delivery of projects and programs that align with clients’ business goals. RESPONSIBILITIES · Develop and maintain strong relationships with key stakeholders and manage day-to-day account relationships. · Work as part of an interdisciplinary team of professionals including our archival team, research team, project management, creative, media, finance, and billing. Create and present documents to keep internal stakeholders informed on each account – including but not limited to: executive briefs, proposals, and proformas. · Confidently pitch conceptual proposals and champion solutions to senior-level client contacts. · Work to onboard and set the strategy for new clients and collaborate with existing clients to understand their communications and brand strategies. · Surface new opportunities with clients and collaborate with internal teams to develop related proposals. · Lead communications with clients – verbal and written, including regular executive updates, tailored to a client’s specific needs. · Set expectations with clients that incorporate realistic internal deadlines and work with client teams to ensure that delivery aligns with expectations. · Work with project management to ensure all project activity aligns with the client’s strategy throughout the engagement and serves as a final quality check before deliverables are sent to clients. · Manage and deliver on-going and regular reports to clients to reflect work product and value of their archival program. · Collaborate as a part of the Brand Practice to create case studies, note best practices and work to sync and leverage learnings across the organization and client accounts. · Ideate and imagine opportunities for internal and external-facing change and growth– be a change agent for the betterment of the Brand Practice. · Spend time creating and nurturing relationships with local Heritage Werks team in Duluth, GA and support client visits to their archives. · Travel required to visit client sites, as needed. Requirements · A Bachelor's degree in a related field is required. · Six – eight years of client service and brand strategy experience, with demonstrated success in growing high-level client relationships, resulting in new business opportunities. · Prior experience working for and/or with Fortune 500 clients is highly preferred, along with agency environment experience. · Ability to lead through influence rather than direct authority. · Must be a strategic thinker, with a high motivation to understand clients' business goals, and comfortable pitching new ideas and creative solutions to key decision-makers. · Excellent interpersonal skills, including strong verbal and written communication skills, and demonstrated success in effectively communicating at all levels of an organization. · Must demonstrate keen attention to detail and the ability to manage complex information with a commitment to accuracy. · Self-starter attitude that shows initiative and the ability to work well independently and as part of a team. LOCATION · San Francisco Bay area, potential travel up to 20% COMPETENCIES: · Customer Orientation · Client Orientation · Accountability · Adaptability · Results Orientedness · Planning and Organizing · Attention to Detail

Location: Duluth & Suwanee, GA (Onsite, Full-Time)  Are you the kind of leader who can inspire teams, drive operational excellence, and ensure that projects run smoothly from start to finish? Do you thrive in complex, high-visibility roles where project management, people leadership, and archival standards intersect? If so, Heritage Werks could be the place for you.  Who We Are  At Heritage Werks, we believe every story deserves to be preserved and shared. We partner with leading brands, sports teams, and organizations to safeguard priceless materials and bring them to life in ways that inspire connection. We preserve history, we preserve generations’ legacy, and we preserve our clients’ most valuable collections with care and purpose. Our work is about honoring the past while making it meaningful for today and relevant for the future—helping people and organizations celebrate where they’ve been and envision where they are going.  What You’ll Do  As the Managing Director of Archival Services, you will oversee the smooth operation of archival servicing and execution projects, driving project health, team cohesion, and workflow efficiency. This is a leadership role that requires empathy, accountability, and the ability to balance archival best practices with operational rigor. You will directly manage Directors and Senior Archivists while ensuring proactive communication with senior leadership.  You will:  Lead multiple Directors and Senior Archivists, fostering an empathic, collaborative, and accountable team culture  Oversee project management, progress reporting, and forecasting to ensure deliverables are met on time and within budget  Monitor metrics, workflows, and CMS usage, identifying bottlenecks and implementing solutions  Maintain quality control standards, ensuring consistency across execution and servicing projects  Supervise supply chain management, including vendor relationships, forecasting, and invoice processes in partnership with Finance  Partner with Client Services to provide strategic oversight of onboarding, updates, and proposals  Act as escalation point for workflow compliance and systemic issues, ensuring transparent updates to the VP of Archival Services  Travel locally between Duluth and Suwanee facilities (mileage reimbursed), with occasional additional travel as needed  What You Bring  We’re looking for an experienced leader who combines archival knowledge with operational and people leadership. You’ll need to be detail-oriented, proactive, and able to communicate with empathy at all levels of the organization—from team members to senior leadership. Success in this role comes from balancing accountability with care for people, managing complex projects with confidence, and evolving continuously as the organization grows.  Requirements Key Skills & Qualifications  10+ years of progressively responsible experience in archival services, including 5+ years at the director or senior management level  Demonstrated success supervising, mentoring, and building cohesive teams  Strong project management background with experience in reporting, forecasting, and metrics management  Expertise in archival standards, preservation practices, and processing methodologies  Experience with supply chain oversight, vendor management, and invoice processes  Excellent executive communication skills, able to engage senior leadership with clarity and transparency  Empathic leadership style, open to evolving, people-focused, and proactive in addressing challenges  Strong problem-solving skills and comfort with CMS and workflow systems  Disqualifiers: impatience, lack of empathy, or resistance to evolving in leadership approach  Education / Experience  MA in Library and Information Science (MLIS), Archival Studies, Museum Studies, History, or related field required  MBA or PhD preferred  Background in corporate archives, museums, or libraries is valued  Benefits Why Join Heritage Werks?  Leadership role with high impact and visibility across the organization  Collaborative, forward-thinking culture rooted in inclusivity, integrity, and respect  Opportunities to influence archival best practices and build long-term team cohesion  Competitive benefits including:  Health Care (Medical, Dental & Vision)  Retirement Plan (401k, IRA)  Paid Time Off & Holidays  Family Leave (Maternity & Paternity)  Short- and Long-Term Disability  Life Insurance (Basic & Voluntary)  Training & Development  Wellness Resources  Equal Opportunity Employer Heritage Werks is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Heritage Werks is committed to providing veteran employment opportunities to our service men and women. 

Directly responsible to the General Manager and/or a delegate.  Functionally responsible for operating the saw and stretcher in an efficient and cost-effective manner while maintaining safety and quality standards.  Regular communication is required with the press crew with regard to any safety or quality issues noticed.   DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Saw & Stretcher Operator are detailed below, but not limited to the following: Saw Operation Read all specifications and/or notes outlined in the work order and in EPICS. Follow verbal instructions from the press supervisor and other teammates. Lay out, set up and operate metalworking machines such as saws, and other hand tools to cut or otherwise shape and form metal stock into parts or products. Check products for correct shapes, dimensions, and other specifications using calipers and other measuring tools available (including and not limited to ASCONA scans). Troubleshoot and perform corrective action or minor repairs to the saw and stretcher. Perform the required PM checks on the saw daily, for example daily checks on saw lubrication levels, cutting blade sharpness, etc. Follow work order specifications and packing instructions.  Read and follow all notes in EPICS and apply them to the line on a daily basis. Required to input information into EPICS such as weight, notes for die variances, etc. on an ongoing basis. Verify NCRs that apply to the saw. Update rework/redtag line in EPICS if the material is confirmed good at the saw if required. Must communicate this information with the press leads. Required to input information regarding low yields on EPICS with an explanation of why and suggestions of corrective actions. Inspect cut lengths, critical dimensions and visually inspect material using measurement tools (including but not limited to ASCONA scans) Ensure proper handling of material to maintain quality and good product. Ensure skids are packed and bundled securely and all material coming off the saw is cleaned, free of defects and is good quality product adhering to our quality standards Ensure proper weight is measured and recorded to the minimum tolerance of 40 lbs. Ensure efficient skid changeovers by being proactive and looking at subsequent work orders. Effectively communicate any issues with Press Leads, such as poor yield, die variance, weight discrepancies, and scanning issues. Escalate issues with the maintenance team immediately for any mechanical related downtime such as saw blade malfunction, saw clamp malfunction, etc. Responsible for maintaining a clean and tidy line with focus on 5S to ensure good housekeeping is followed throughout the shift. Ensure materials (skids, separators, sandwiches, etc.) are available at the saw station for duration of the shift. Be proactive in communicating with forklift drivers when materials are required. Ensure all quality checks are completed and recorded at the required frequency at the saw. Ensure Ascona scans are completed as per billet entries, and ensure product meet specification. Escalate issues immediately with quality technicians & the press leads. Ensure quality checks are conducted for visual & dimensional requirements. Ensure any material that is out of spec is communicated to the press lead to make a prompt decision on whether it is to be scrapped or rectified. Discuss any issues (mechanical, work-order related, etc.) with following shift, and ensure enough materials are available for a successful start-up.   Stretcher Operation Run the stretcher (live and dead ends) efficiently as possible and as required to ensure material is cleaned off the table continuously.  Ensure all extrusion pieces that are stretched are straight and twist free, and meet quality requirements (visual A or B). Regularly check dimensions and flatness and ensure extrusion is not over stretched. Responsible for batching at storage table with right number of pieces per batch to avoid overcrowding. Read and follow all notes in EPICS and update notes as required. Immediately report any issues before, during or after stretching with press leads. Communicate with saw crew any concerns regarding issues with dimensions and finish, such as marking bad cavities and batch marking. Report any malfunction in stretching equipment to the press leads and the maintenance team. Follow stretching instructions as per work order as required. Comply with all quality related policies, procedures and system requirements. Requirements MINIMUM QUALIFICATIONS Education/Experience High school Diploma with some technical background and mechanical aptitude. Extrusion experience is an asset. Technical Skills/Competence 1-2 years’ experience in an industrial environment Knowledge of machinery and ability to read drawings an asset. Willing to train.  Basic computer skills including MS Windows is required. Other MS software is an asset. Understanding of measurements, tolerances, basic geometry, and numeracy comprehension. Ability to lift up to 50lbs independently, and ability to lift up to 100lbs in collaboration with a team member. Familiarity with extrusion software such as EPICS is an asset. Benefits Profit Sharing Internal Growth and Development Health and Dental Vision