Entry Level Account Manager - Boston, MA

Life at aptihealth The aptihealth team is comprised of healthcare, data science and technology experts passionate about transforming behavioral healthcare. aptihealth is a digital technology platform with an affiliated medical group that makes it easier for people to access speedy high quality behavioral healthcare at the right place and right time. The technology enabled provider group reaches people who need care, engages them in care, follows their care journey, and demonstrates improved outcomes. Everything we do at aptihealth is centered on our mission to revolutionize care and to ensure that the millions of people who need fast access to quality behavioral healthcare receive it. As a curious and collaborative teammate, someone excited about tackling the hard problems in healthcare and technology, you will play a key role in making that mission a reality. Together, we’ll create and innovate transformative behavioral healthcare – for millions of people. What We Offer The opportunity to make life better for millions of people An environment of positive and super smart colleagues Turning innovative ideas into real-world results Encouraging curiosity and collaboration Priding ourselves in being diverse and inclusive Fostering a company of trust & accountability Investment in our team with continuous learning opportunities The Role As Practice Support Specialist, you’ll be part of our Practice Support team and the go-to person on site in our Clifton Park office. You’ll help patients, referring partners, and internal staff get what they need by managing inquiries over the phone, by email, and through electronic ticketing, making sure questions are answered and requests are handled quickly and professionally.    This full-time, in-person role is based in our Clifton Park office, Monday–Friday, 9 a.m.–5 p.m. Along with supporting patients and partners, you’ll keep the office running smoothly by handling mail, keeping supplies stocked, and making sure the space stays organized.    You’ll also handle key support tasks such as verifying benefit eligibility, scheduling and rescheduling appointments, and assisting patients with registration and other needs.    This role is all about creating a welcoming, efficient, and supportive environment that makes it easy for patients and partners to get the help they need and ensures the office operates smoothly.  Requirements High School diploma or GED required; Associate degree strongly preferred 1-2 years of experience in a customer service or call center role Excellent verbal and written communication skills Strong problem-solving abilities and a commitment to follow-through and ensure a positive outcome for patients, partners, and team members Highly organized with strong attention to detail; ability to manage multiple tasks simultaneously Comfortable navigating multiple software platforms and web-based applications Reliable internet connection required for remote work Ability to work in a HIPAA-compliant manner with sensitive and private data, including maintaining a secure and confidential workspace Empathetic and clear communicator, able to support a wide range of patients and partners Self-motivated and able to work both independently and collaboratively Capable of adapting in a small, fast-paced team environment where processes may evolve quickly Prior experience in a medical or behavioral health setting is a plus Experience using Zendesk or similar ticketing systems preferred Responsibilities Answer incoming phone calls and respond to inquiries, complaints, and support requests from patients, partners, and internal staff Triage and escalate urgent issues to the appropriate team; follow up with requester by phone or email once a resolution is available Provide accurate, clear information about aptihealth’s services and offerings Manage customer-service tickets, complete related tasks, and follow up to ensure timely resolution and a positive experience for the requester Collaborate with cross-functional teams, including Clinical, Billing, Care Coordination, and other teams to ensure smooth handoffs and timely resolution of requests Confirm and update key patient information, including insurance eligibility, contact details, and other demographics to ensure accuracy across systems Support patients with scheduling, rescheduling, registration, platform access, and other needs that may arise throughout their care journey Respond to medical record request inquiries, ensuring timely processing in accordance with company policies and regulatory requirements Accurately document all interactions in accordance with standard operating procedures; including updating relevant chart data and notes Greet and assist visitors at the front desk during regular office hours (Monday–Friday, 9 a.m.–5 p.m.; light foot traffic) Manage incoming and outgoing mail, including scanning and faxing to the appropriate internal teams Manage customer-service tickets, complete related tasks, and follow up to ensure timely resolution and a positive experience for the requester Handle light office management tasks, including maintaining supplies and keeping the office organized Job Type: Full-time / Hourly (40 hours/week)   Location: On-site at 1785 Route 9, Clifton Park, NY 12065   Working Hours: Monday–Friday, 9 a.m.–5 p.m.   Pay Rate: $25/hr   The final pay-rate may vary based on qualifications and relevant experience. About aptihealth aptihealth, inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare.  Our platform connects medical providers, behavioral health specialists and patients with our proprietary assessment and treatment management protocols to get and keep patients healthier faster.  aptihealth’s structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework© that efficiently provides collaborative care teams with the most thorough understanding of a patient’s behavioral health needs.  The aptihealth platform connects patients and their care teams with licensed behavioral health specialists who provide 90-day and extended care therapy by phone or video supported by an easy-to-use consumer friendly digital experience.  The aptihealth program is evidenced to get individuals into therapy faster and clinically proven to improve both behavioral and medical outcomes while lowering overall cost.  At aptihealth, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our team, products and community.  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know by contacting us. To all recruitment agencies: aptihealth does not accept agency resumes. Please do not forward resumes to us, our team members or any other organization location. aptihealth is not responsible for any fees related to unsolicited resumes. For more information, please contact us at: aptihealth, inc. 1785 Route 9 Clifton Park, NY 12065

XOPS delivers autonomous IT, finally. We rescue talented IT professionals from the drudgery of human middleware—the manual coordination between systems that drains resources and morale—by unifying IT, HR, and Finance systems into a self-healing single source of truth and deploying software robots that do real work. XOPS is the only active System of Intelligence. Our living knowledge graph maintains complete lifecycle intelligence across every employee, device, and system, enhancing existing IT investments. This enables a legion of XOPS robots to implement policies autonomously 24/7, elevating IT professionals. Join us in building a world where enterprises achieve fully autonomous IT operations so IT professionals can focus on strategic direction and innovation. What you will do:  Strategic Account Leadership: Develop and execute comprehensive account plans targeting Fortune 500 companies, focusing on long-term growth and strategic alignment. Executive Engagement: Cultivate and maintain relationships with C-suite executives, particularly CIOs, to understand their business challenges and position XOPS solutions as strategic enablers. You will also be working across the businesses with HR, Finance, and more. ROI & TCO Analysis: Lead the development and presentation of compelling business cases, including Return on Investment (ROI) and Total Cost of Ownership (TCO) analyses, to demonstrate the financial and operational value of the platform. Complex Sales Management: Navigate and manage complex sales cycles, coordinating cross-functional teams to deliver tailored solutions that meet the unique needs of each enterprise client. Revenue Growth: Consistently achieve and exceed quarterly and annual sales targets by closing high-value contracts with new customers and driving land & expand motions. Collaboration: Work closely with internal teams, including Sales Engineering, Customer Experience, and Product, to ensure seamless delivery and customer satisfaction. Requirements Proven track record of exceeding expectations within the Fortune 500 landscape  Extensive network and rolodex of trusted customer relationships to sell into, especially with senior level IT leaders with buying authority Hunter mentality - ability to exceed in a scrappy, start-up environment that sells into the world's largest, most complex customers 8+ years of experience in a sales role with variable compensation components Have met/exceeded direct sales goals well beyond $1M+ and operated with an average deal size of $250k+ while continuing to close $MM deals Excellent communication and interpersonal skills, with the ability to build rapport and trust with diverse stakeholders Proven ability to influence & drive cross-departmental strategy and collaboration (Services, Product, Solutions, Senior Leadership) during deal cycles in creatively solving our client’s business problems Ability to work independently and manage multiple priorities You are highly driven and bring a strong sense of urgency and focus in everything you do You flourish in an environment to build and create, not just executing at status quo NOTE: Travel: expected range of 25% to 50% as needed *BONUS*: 5+ years of experience within the Enterprise Technology Space, including but not limited to tools around SaaS, Observability, Automation Target pay range for a Level P4 Enterprise Account Executive in the New York metropolitan area: $270,000 - $330,000* On Target Earnings (OTE) includes base pay and commission. This is a target hiring range for this region; actual offer may be higher or lower based on experience. Benefits Competitive Compensation: Salary, Equity, and 401K Comprehensive Vision, Dental, and Healthcare plans Discretionary Time off Policy (If you need time off, take time off!) 11 Company-paid Holidays Hybrid Work Policy A chance to be part of a rapidly growing startup and make a real impact!

Matternet designs, builds, and operates autonomous drone networks that enable ultra-fast, low-cost, and zero-emission package delivery. We are seeking a Senior Guidance, Navigation, and Control (GNC) Engineer to own the algorithms and autonomy that keep our aircraft safe and precise. In this role, you will be responsible for the design, development, and implementation of advanced GNC algorithms for our unmanned aerial vehicles. You will work closely with cross-functional teams to ensure that our drones operate with precision and efficiency. Your contributions will play a key role in enhancing our autonomous systems and integrating them into our existing platforms. You Will: Develop and optimize GNC algorithms for drone flight and navigation systems. Conduct simulations and experiments to validate GNC performance. Collaborate with hardware and software teams to integrate GNC systems with drone platforms. Analyze flight data to optimize performance and enhance navigation accuracy. Participate in troubleshooting and resolving navigation and control issues. Document design processes, algorithms, and test results for internal and external stakeholders. Requirements 7+ years in GNC, robotics, or flight control systems Strong foundation in control theory, state estimation, and sensor fusion Proficient with C++, Python, and simulation tools (MATLAB, Gazebo, ROS) Experience with PX4, ArduPilot, or similar autopilot systems Familiarity with UAV systems and flight dynamics. Excellent analytical and problem-solving skills. Preferred Qualifications: Knowledge of drone communication protocols and sensor integration Previous experience in a startup environment or with rapid prototyping. Strong communication skills and ability to work in a collaborative team environment. Benefits Salary $150k-$250k. This is a general range based on data from the SF bay area. Final compensation is based on level, experience and location Free health plan and One Medical Subscription Dental, vision, life and disability insurance and flexible spending accounts Unlimited PTO 401(k)

Procon is a top-ranked construction management and technology consulting firm with 25 years of experience delivering high‑impact projects across the U.S. and worldwide. An ENR Top 100 CM/PM firm for five consecutive years, we specialize in program management, project controls, commissioning, and virtual intelligence—and offer an excellent platform to grow your career while shaping the future of the built environment. Procon now seeks a Construction Admin for a long term opportunity. The Ideal candidate will support the staff in the management of the construction project This role requires various skills and experience as listed below. Requirements Qualifications and Skills: Experience in administrative support for the construction of medical centers (hospitals, etc.) preferred. Experience working with Veterans Affairs (the VA) preferred. Bachelor’s degree from an accredited institution of higher learning and/or evidence of work experience or knowledge to compensate for absence of higher education. A minimum of three (3) years of construction work experience may be substituted and will be reviewed for accountability. Working knowledge of construction practices and the ability to call upon this knowledge to assist in implementing the various plans set forth on the project. This includes Quality Assurance; Safety, Time, Cost, Change, and Information Management. Familiarity with the site operations of a General and Sub-contractor and the process of managing a building construction operation. Communication, Language, and Software Skills, with the ability to utilize a variety of software programs to monitor, update, and produce work products. Responsibilities and Duties: Monitor the construction for Quality Assurance and prepare, analyze, and identify incongruities and deficiencies in the contractors work in relationship with the construction documents. Understand the baseline schedule and assist in determining the value of the acceptable work in place. Provide professional and technical consultative assistance related to operations, renovation, and new construction programs supporting EHRM. Receiving, reviewing, organizing, transmitting, filing, or arranging delivery of a variety of records, correspondence, technical documentation, samples, packages, etc. to ensure timely action by construction managers, contractors, or other key project stakeholders to facilitate or support construction management operations. Establishing and maintaining control logs, preparing data in prescribed format and preparing necessary forms and working files essential to operations. Tracking construction modifications, contractor requests for clarification, and material submittals for the office’s assigned projects. Tracking purchases and shipping receipts and preparing necessary web-based purchase tracking reports for submission. Arranging meetings or conferences to include locations, schedule, agenda, reservations, and attendance lists. Download, rename, and copy of project submittals and requests for information (RFI) from Resident Management System (RMS) to VA and Activation servers. Maintain spreadsheets and other tracking tools for Ball in Court tracking of tasks between CFM, VAMC, USACE and others. Benefits Salary commensurate with experience. Interested and qualified candidates please submit a cover letter and a resume. Procon offers competitive salaries and a comprehensive benefits package, including full medical/dental insurance and 401(K) plan. Procon is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor