Coordinated Family Support Manager

Position Summary As a Residential Support Supervisor at Liberty Community Programs, you will play a critical role in overseeing the daily operations of a group home for individuals with intellectual disabilities and mental health challenges. Your leadership and guidance will ensure that residents receive high-quality care and support in a safe and nurturing environment. Responsibilities Supervise and support residential support staff in their daily tasks and interactions with residents. Develop and implement individualized care plans for residents, in collaboration with the multidisciplinary team. Oversee the coordination of daily activities, meal planning, and recreational opportunities for residents. Conduct regular assessments of residents’ needs and progress towards goals. Ensure compliance with state regulations, agency policies, and industry standards in all aspects of care provision. Provide crisis intervention and resolve conflicts or challenging situations as they arise. Maintain accurate and up-to-date documentation of residents’ care, incidents, and medication administration. Participate in staff recruitment, training, and performance evaluation processes. Collaborate with external service providers, families, and community resources to support residents’ well-being. Promote a culture of respect, diversity, and empowerment within the group home setting. Qualifications Bachelor’s degree in social work, psychology, human services, or a related field. Minimum of 2 years of experience working in a residential care setting, with at least 1 year in a supervisory role. Knowledge of intellectual disabilities, mental health conditions, and person-centered care principles. Strong leadership skills with the ability to motivate and guide a team effectively. Excellent communication and interpersonal abilities, including conflict resolution and crisis management. Familiarity with regulatory requirements and best practices in residential care. Ability to work collaboratively within a multidisciplinary team and engage with external stakeholders. Proficiency in documentation, report writing, and computer skills. Valid driver’s license and reliable transportation. CPR and First Aid certification required. Requirements Requirements Bachelor's degree in social work, psychology, human services, or related field 2+ years of experience in residential care, with 1+ year in a supervisory role Knowledge of intellectual disabilities and mental health conditions Strong leadership and communication skills Ability to work collaboratively and handle crisis situations effectively CPR and First Aid certification Benefits Full Time Employees are eligible for: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Vision insurance Flexible schedule Salary: $21.08 - $24.22 Per hour Please call this number for more information: (855) 703.1460 (855) 703.2120

Come work with us! We are seeking a dedicated and experienced professional to manage our vocational cafe program. Who We Are: We're a non-profit on a mission to build independent lives for autistic adults. Through hands-on learning, vocational training, life skills coaching, mental health support, and community college navigation, we help students dream big - from mastering power tools to earning college degrees. Our motto? "Autistics with power tools." Who You Are: Our ideal candidate will have cafe / restaurant management experience and a bachelor's or master's degree in education, psychology, counseling, nursing, social work, behavioral medicine, speech & language, rehabilitation, marriage and family therapy, or a comparable human services field. Ideally our candidate would have experience working with disabled individuals and a passion for mentoring young adults in a supportive environment. What You'll Do: This role combines hands-on cafe management with vocational training. The Cafe Manager will oversee daily operation of the cafe, ensuring high-quality service, and working closely with the Head of Vocational Programs to teach our students essential skills for working in a cafe setting. This role can be full time which will include 85% company-paid health insurance.

Access Services is looking to grow our In Home and Community Supports team by hiring a Supervisor! Who we are: Our Intellectual Disability & Autism service line believes in empowering individuals’ abilities and unlocking their full potential. Disability does not mean inability. Our In-Home Supports program is a part of that and has been helping families for 30+ years. We provide training, ongoing support and equip Direct Support Professionals to provide 1 on 1 care to support adults and children with intellectual disabilities in their homes and in the community. Our program helps individuals: Set and meet personal goals. Become contributing members of their communities. Foster independence and encourage personal growth. Manage daily care routines. What you’ll do as an In Home Supports Supervisor: You will be part of a team working with both the families and the individuals we serve to ensure the individualized service plans and goal plans are carried out in the individual’s home and community. As a member of the team, you will manage a caseload of individuals with Intellectual disabilities and/or Autism by creating and executing their goals towards an independent and successful life. As a supervisor, you will represent the agency at the county level and you will oversee the Direct Support Professionals (DSPs) who work with the individuals we support. You will support the DSPs work by supporting them to achieve the Indvidual's outcomes, ensuring that services are mission driven and of the highest quality. Key Responsibilities: Orient new staff to the program and the cases they will be working on. Provide ongoing supervision and development of assigned direct support professionals with a coaching mindset to help their growth. Provide 5-10 hours of direct care support to individuals in the program. Keep abreast of developments in the field relating to the provision of services and intervention techniques. Coordinate and organize home and community supports for individuals with intellectual disabilities. Assist with the development, implementation, updating and review of individual support plans that are strengths based and person centered in collaboration with the team and the individuals being served. Attend all necessary meetings relating to both the support and coordination aspects of the individuals being served. Maintain documentation and data related to your caseload. Requirements You should work with us if... You have the following qualifications: Education: Bachelor’s degree preferred, high school diploma or GED required. Experience: Two years of supervisory experience in social services preferred. Valid driver's license, regular access to a reliable vehicle, and adequate car insurance Two (2) years of driving experience No Driver’s License suspensions in the last 48 months. 2. You are aligned with our mission and values! This means you believe in striving for excellence in meeting the needs of those we serve and have a heart for empowering people to reach their full potential. Benefits Compensation and Work Schedule: The starting rate for this position is $44,000/annually, with adjustments for education and experience in the field. The work schedule is 40 hours/week Monday-Friday, during normal business hours with flexibility. Evening and weekend shifts are occasionally necessary. The Supervisor role participates in on-call rotation with compensation. Why work at Access Services? Team members at Access Services are the heart of our organization. Our values go beyond words on a page. They are the cornerstone of our culture and the service we bring to those we serve. Our full-time comprehensive benefits package includes: ● Health, vision, Rx, and dental insurance with options for HSA/FSA. ● Mileage reimbursement and paid travel time between worksites. ● Employee Assistance Program (EAP). ● Referral bonuses. ● 401k match. ● Tuition reimbursement, and college tuition discounts. ● 20 days paid off plus additional time with continued service. Paid holiday time. Catastrophic sick leave. ● Company paid Life Insurance as well as Long and Short-Term Disability. ● Ongoing professional development training. ● Discounts on various services. Perks with local credit unions. Access Services is an Equal Opportunity Employer.

EMPLOYMENT OPPORTUNITY The Resource Specialist greet, welcome, and screen visitors in person and over the phone for all relevant/eligible services and programs internally and throughout the county. They act as a liaison between all visitors and agency staff. The specialists are trained and expected to be experts in resources and referrals. They are expected to greet, listen, build trust, and understand the needs of visitors in order to assess, navigate, and connect them to services appropriately. We are looking for two dynamic people to join our Resource Center team! The position will be full time at 37.5 hours per week. Bilingual in Spanish/English is highly preferred, but not required. All training provided on the job for those that have a passion for serving and helping our community. JOB DUTIES AND RESPONSIBILITES INCLUDE: 1. Answer assigned phone lines, screen, and direct calls to appropriate staff or department. 2. Greet, welcome, screen and direct all clients, donors, community members, and visitors walking into the agency. 3. Maintain a positive, service-oriented attitude at all times. Interact with participants in a respectful manner that fosters self-esteem and empowerment. 4. Screen clients/potential clients, administer intake forms, review intakes for referrals and services, enter data, schedule appointments, provide resources, and warm handoffs as applicable. 5. Determine eligibility for CA services and coordinate referrals with appropriate program staff, ensuring that clients are connected to services with appropriate follow through. 6. Assist clients online and in-person in completing program applications, paperwork, and scheduling of appointments. 7. Issue or provide vouchers, critical needs, and outreach essentials, as applicable. Verify and track data accordingly. 8. Perform appointment confirmation calls, as assigned. 9. Assist with PSE file, as assigned. 10. Track calls and types of requests that come in over the phone, in person, and by email. 11. Keep reception area and waiting room clean and tidy. 12. Ensure clean and accurate data entry. Assist others with data entry as assigned. 13. Provide general clerical support functions as assigned. 14. Provide coverage for breaks and lunches for other service screeners. 15. May be asked to provide Service Screening coverage at other agency locations. 16. Participate in agency and team meetings and trainings as required. 17. Other duties assigned by management. QUALIFICATIONS INCLUDE: Education & Experience: -High School Diploma or GED/HSE minimum required. AA Degree in Social Services or related field preferred. -Social service experience or a desire to work in social services preferred. -Previous customer service experience required. Or a combination of education/experience meeting required job qualifications. License(s) & Certification(s): -Valid driver’s license and auto liability insurance required for work related travel. -Training necessary (within 6 months of hire): Blood borne Pathogens, First Aid/CPR, Safety, HIPAA, de-escalation and Narcan administration. Skills & Abilities: -Spanish/English bilingual preferred, additional languages helpful. -Basic clerical skills (filing, math, calculator, data entry, legible writing) required. -Excellent customer service skills. -Ability to set boundaries, resolve conflict, problem solve, and de-escalate issues. -Must be reliable, dependable, and demonstrate regular physical attendance. -Must be able to defuse difficult situation. -Active listening, open-mindedness, and empathetic skills. -Self-motivated, flexible, adaptive, and resourceful critical thinking skills. -Strong organization and time management required, with ability to multi-task. -Must have strong and effective communication skills (oral and written). -Ability to be an effective and positive ambassador for the agency. -Competency of standard office procedures and equipment. -Ability to navigate Microsoft Office applications, including Microsoft 365, Excel, Word, Teams and Outlook. -Demonstrated ability to work harmoniously with people from varied cultural, socioeconomic, educational and experiential backgrounds. COMPENSATION AND BENEFITS Starting Pay range between $19.45 - $21.46 per hour (DOE) Benefits include: Medical & Dental Insurance including Rx and Vision Life Insurance and AD&D coverage SIMPLE IRA Retirement Plan (3% Employer Match) Employee Assistance Program Paid Sick and Vacation Leave 12 Holidays per year Health club discount (Community Action reserves right to modify, amend, or terminate any benefit at any time for any reason.) TO APPLY: Qualified candidates are encouraged to apply by providing ALL items requested. Please submit the following: (1) Community Action Application (2) Resume (3) Letter of Interest. You can find all job announcements and apply online on our website at www.communityactionskagit.org Community Action of Skagit County reserves the right to extend application deadlines and to modify the selection schedule without notice, to form eligibility lists for, or make appointments to, other positions with similar employment requirements. Community Action of Skagit County is an Equal Opportunity Employer. Should you require accommodation in the application process, please contact our HR Department.

Role Summary: The Community Habilitation and Respite Manager with the support of the Assistant Director of Community and Family Support Services is responsible for managing and enhancing Community Habilitation and Respite programs for people with intellectual and developmental disabilities receiving services through People’s Arc. This role is essential in ensuring high-quality service delivery, staff supervision, and the overall effectiveness of programs Role Responsibilities:  Assists Assistant Director of Community and Family Support Services to ensure continual evaluation and refinement of programs identifying new opportunities for service enhancement and programmatic growth.  Participates in the recruitment, training, and supervision of Community Habilitation and Respite staff.  Matches people supported within Com Hab to employees who meet the person-centered needs and personality of the person served and their family.  Conducts supervisions and performance evaluations with staff, offers ongoing professional development and growth opportunities to staff.  Collaborates with people supported, their families and staff to develop and implement programs that promotes person centered, meaningful leisure skills, independence skill building and well-being.  Advocates for the needs of people supported within People’s Arc, outside human services providers and the broader community.  Prepares, monitors and assesses the effectiveness of Com Hab and recreational plans, and adjusts ensure optimal person-centered outcomes for people supported and their families.  Collaborates with community organizations, service providers, and stakeholders to enhance the network of support available to people served and their families.  Assists with the organization and facilitation of workshops, support groups, and community events as assigned to promote engagement and awareness of services available.  Ensures the timely collection and high quality of Community Habilitation notes and other required documentation for both Community Habilitation and Respite services as well as the timely submission of staff documentation for training requirements, vehicle safety requirements, mileage, etc.  Covers caseloads during staff absences, vacancies, etc.  Ensures compliance with state and federal regulations, organizational policies. SALARY 27.93 HOUR Requirements  High School Diploma or GED  Bachelor’s degree in Therapeutic Recreation, Human Services, or a related field preferred.  1+ year supervisory skills.  2+ years of experience in community habilitation, respite services, or related  Valid NYSDL Benefits 401(k) Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance

FULL POSTING AND LINK TO APPLICATION HERE: https://compass-family-services.breezy.hr/p/cd20192701ec-bilingual-receptionist-office-manager About the organization: Compass Family Services is a 100+ year old nonprofit working on the front lines of San Francisco’s homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success. About the team: Compass Family Resource Center (CFRC) offers a comprehensive set of trauma-informed services that support family well-being. Homeless and at-risk families can access support services at our Drop-in Center at 37 Grove and get connected with parenting education, support groups, case management, childcare, workforce services, and Central City Access Point. Compensation: $27-30 per hour Schedule: Full time, Monday - Friday, during standard working hours Location: 37 Grove St, San Francisco Organizational Core Competencies: Accountable I Adaptable I Client-centered I Collaborative I Committed to Diversity, Equity, Inclusion, and Belonging I Resourceful Responsibilities: - Greet families at the door, assess their needs, assign to specific wait stations, coordinate with staff to best support individual family needs, track wait times and room capacity. - Provide information and referrals to clients when needed. - Email case managers, therapists and other staff members when their appointments have arrived. Communicate moment to moment needs/coordination within and between teams on the floor. - Maintain the drop in/waiting area to ensure a clean and safe environment, including opening and closing procedures each day and before/after lunchtime closure. - Monitor outside and waiting area for potentially disruptive situations; de-escalate when appropriate and alert the Program Director/other staff as needed. - Monitor waiting areas to ensure that parents supervise their children appropriately, that areas are left clean, and all walkways are clear. - Regularly check general voicemail throughout each day and forward messages to appropriate staff/programs for quick response time. - Serve as primary contact for the SF Food Bank including weekly shopping/purchasing and receiving/sorting weekly food deliveries. - Primary contact for Help a Mother Our Diaper Bank: coordinating and receiving monthly delivery of hundreds of diapers to be distributed. - Receive, date stamp, sort and distribute mail for staff and clients/families. Coordinate outgoing mail and ensure daily mail pick-up. - Coordinate with the Development team for ongoing CFRC volunteer needs. Train and supervise volunteers on-site. - Support Counselor of the Day (COD) as needed. -Attend weekly team meetings, monthly staff trainings, and clinical consultations to implement a trauma informed approach. -Provide general clerical support for team projects and other duties as assigned. -Responsible for ongoing inventory of office supplies and weekly ordering across programs. -Responsible for ongoing inventory of basic needs supplies including diapers, wipes, etc. -Serve as liaison to building management in order to get building maintenance problems addressed in a timely manner. Qualifications: -Fluent English & Spanish required -Strong organizational skills, ability to manage multiple tasks at once and prioritize ongoing projects. -Understanding of the issues affecting homeless families. Work or volunteer experience with homeless populations preferred. -Excellent interpersonal, listening and communication skills. -Excellent customer service skills and professionalism. -Ability to interact with a diverse population of families, co-workers and colleagues alike in a positive, constructive manner. -Ability to assess and de-escalate potentially volatile situations -Outstanding work habits: punctual, reliable, cooperative, team-oriented. -Strong computer skills with proficiency in Microsoft Suite of Programs (Outlook, Word, Excel, Power Point, etc.) -Demonstrated commitment to diversity, equity, inclusion and belonging work -Must be able to lift at least 30 lbs. Compensation and Benefits: -Salary range: $27 - $30 per hour based on experience, languages spoken and education. -7.5 hours per day / 37.5 hours per week. Non-exempt. -Paid time off: 4 weeks of vacation the first year, 5 weeks in following year. Also paid holidays, sick time, family leave, time off for education. -Insurance: health, dental and vision insurance are fully covered by Compass for employees and dependent children. We also provide long term disability and life insurance. -Retirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account; this vests during years 2-6. -Membership in OPEIU/Local 29 union. To Apply: Please apply through our online application. No phone calls, please. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce. Employees must embrace the idea that Diversity, Equity, Inclusion, and Belonging contribute to the success of our underserved communities, and therefore to shared prosperity in our city and region. Compass Family Services is committed to the continuous work of implementing specific actions that will disrupt systemic prejudice and improve equity across programs and departments, to become an example to partners who also believe in a culture of inclusion that leverages diversity. Consistent with the Americans with Disabilities Act and California civil rights law, Compass Family Services will provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for the agency. Requests for reasonable accommodation apply to all aspects of the hiring process. If reasonable accommodation is needed, please use the answer box for the final question of the job application to let us know.