Digital Records Strategy Consultant

We’re seeking a detail-oriented Business Continuity Specialist to support a leading global consumer goods client on a 6-month engagement. In this role, you will help strengthen the client’s resilience by reviewing and enhancing existing business continuity plans, facilitating risk assessments, and supporting continuity exercises across key business units. This position requires a strong understanding of industry best practices, a proactive mindset, and the ability to work collaboratively in a fast-paced environment. This role is set for a 6-month contract. Assist with the developing, maintaining, and implementation of resiliency solutions, including business continuity plans, business impact analysis, and documentation of procedures. Partner with critical business functions to identify opportunities for strategic improvement or mitigation of interruptions and other risks caused by business, regulatory, or industry-specific change initiatives. Collaborate with the client’s IT teams to integrate business continuity processes and templates within their SmartSuite platform. Prepare reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations. Participate in support of various other initiatives and ad- hoc projects to enhance business resilience. Ensure alignment with recognized BCP standards (e.g., ISO22301, DRI, Gartner, etc). Requirements 6+ years' experience implementing and managing corporate business continuity or risk management programs. Bachelor’s degree in business or related field. Experience with commercial Business Continuity tools. Experience managing and analyzing data from various sources to align strategic goals. Experience in responding to significant disruptive events. Ability to dive deep into data, existing processes, people, and technology challenges in order to identify risks and opportunities. Strong interpersonal skills, including the written and oral communication skills necessary to build relationships and positively influence decision making. Demonstrated ability to meet deadlines while managing multiple complex projects. Disaster Recovery Institute International (DRII), Business Continuity Institute (BCI), or other business continuity professional certifications are a plus. Benefits Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance. Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. The salary range for this position for a 6-month period will be between $55,000-$62,500 Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.

The Drain Doctors is a small Snohomish based, family-owned business with over 20 years’ experience in plumbing and drainage repair, maintenance and service. We are growing quickly and adding team members who are looking for the opportunity to grow with us, guided by our Company Values: Transparency, Humility, Integrity, Collaboration and Growth Mindset. We are looking for a collaborative, proactive and creative person to join our team in a newly established Dispatch role - answering phones, entering customer information, and coordinating and scheduling technicians. The Dispatch center is the central communication link between customers, technicians, and management. The ideal candidate will have extremely strong organizational, multitasking, and customer service skills, proficiency in (or strong aptitude for learning) Service Titan dispatch software, and the ability to handle emergencies effectively to ensure efficient workflow and customer satisfaction. Job Duties: • Answering Phones & Scheduling Service: Receive and prioritize incoming customer service requests and efficiently schedule technicians to keep field personnel on the move and generate revenue. • Technician Coordination: Assign jobs to technicians based on their location, skill set, and current workload, ensuring optimal route and efficiency. Learn your technician’s likes and dislikes, closing ratios, licenses, communication skills and more to help them be successful. • Customer Communication: Respond to customer inquiries, schedule appointments, provide updates on technician arrival times, and manage customer complaints or concerns. • Record Keeping: Help set the field team up for success by taking detailed service call notes, accurately entering work orders, and maintaining customer database in Service Titan dispatching software. • Emergency Management: Handle urgent service calls, prioritize jobs effectively, and manage technicians during emergencies. • Liaison: Facilitate communication between customers, sales team (estimators), field technicians, and management to ensure seamless operations. • Reporting: Understand and help to generate daily and weekly reports for management on key performance indicators and job progress. Desired Skills & Qualifications: • Organizational Skills: Strong ability to multitask, handle multiple callers, organize and prioritize tasks, and manage a busy schedule efficiently. • Communication: Excellent verbal and written communication skills for interacting with customers and technicians. • Software Proficiency: Experience using dispatching and customer relationship management (CRM) software - Service Titan experience preferred. • Problem-Solving: Ability to calmly and effectively resolve issues, conflicts, and unexpected situations. • Customer Service: A commitment to providing exceptional customer service and building positive relationships. • Mechanical Aptitude: A foundational understanding of plumbing and drainage services and terminology will be beneficial for informing customers and understanding and guiding work performed by technicians, training is available. • High School Diploma or GED required. Job hours are 8am-5pm, Monday through Friday. Job duties will be performed at our new office location in the Clearview area of Snohomish. No remote. Compensation: Salary, DOE. $21+/hr. Health/Vision/Dental, Simple IRA, PTO, Sick Leave. Company Values: We are a Value-based organization. The Drain Doctors is committed to: Transparency, Humility, Integrity, Collaboration and Growth Mindset. HOW TO APPLY: Please reply to this post with letter of interest and resume. www.thedraindoctors.net

About the Opportunity Are you an experienced professional with a passion for coaching, mentoring, and empowering entrepreneurs? Do you want to build a flexible, remote career that allows you to make a meaningful impact while enjoying financial success? We are seeking a Business Coach and Mentor to guide aspiring entrepreneurs and professionals toward success. Our company has a 15-year track record in the Personal Leadership and Personal Development sector, offering high-demand educational products that help individuals achieve transformational growth. If you're ready to break free from the traditional 9-to-5, take control of your schedule, and unlock part-time hours with full-time rewards, this is your opportunity to join a global network of high achievers. Requirements Key Responsibilities As a Business Coach and Mentor, you will: Coach, mentor, and guide entrepreneurs and professionals through structured personal and business development programs. Leverage proven coaching strategies to inspire clients, helping them achieve clarity, confidence, and success. Utilize lead generation strategies to connect with potential clients worldwide (training provided). Conduct structured discovery sessions using scripts and tools to assess client needs and goals. Facilitate personal and business breakthroughs, using award-winning coaching and mindset programs. Work remotely with a flexible, self-directed schedule, allowing you to balance work and lifestyle goals. Be part of a dynamic global team, collaborating with high-achieving professionals who value leadership, growth, and financial success. Key Skills & Qualifications To succeed as a Business Coach and Mentor, you should have: A strong passion for coaching, mentoring, and leadership development. Excellent communication and interpersonal skills—you thrive on inspiring and guiding others. Self-motivation and goal orientation, with the ability to work independently.  A growth mindset, with a strong desire to help entrepreneurs and professionals achieve success.  Minimum 5 years of professional experience (coaching, consulting, business, corporate, or entrepreneurial fields preferred).  Experience in business coaching, entrepreneurship, executive coaching, or leadership training is a plus. Benefits What We Offer Performance-Based Earnings – Work part-time hours and achieve full-time financial rewards. Comprehensive Training & Support – We provide the tools and resources for your success. No Cold Calling or Hard Selling – We focus on attraction-based coaching strategies. Advanced Leadership Training – Gain access to world-class personal and business development programs. A Flexible, Remote Work Environment – Work from anywhere while designing your ideal lifestyle. Join Us Today! If you are a driven, big-thinking professional who is ready to step into a transformational coaching and mentoring career, we’d love to hear from you! Click “Apply” to find out how you can create more meaning, freedom, and success in your professional life! NB: We are not currently accepting applications from residents living” in the UAE, India, Indonesia, China or Africa

We’re looking for a punctual, organized, and motivated Personal Assistant to support a busy real estate professional. This is a great opportunity for someone interested in starting a career in real estate — we’re willing to train the right person! What You’ll Do: Manage scheduling, calls, emails, and paperwork Assist with property listings, marketing, and day-to-day operations Run errands and coordinate with tenants, vendors, and service providers Help track projects and keep things organized Support with renovation tasks (basic knowledge preferred) What We’re Looking For: Reliable, punctual, and detail-oriented Strong interest in real estate and willingness to learn Basic knowledge of renovation work highly preferred Must have reliable transportation and a laptop for work Professional and trustworthy with good communication skills Details: Part-time to start, with training and growth potential Flexible schedule with some remote work Hourly + bonus available You must submit a resume to be considered. Thank you

Job Title: Strategic Implementation and Process Optimization Manager Location: San Francisco, CA Employment Type: Contract About Us:  DMV IT Service LLC is a trusted IT consulting firm, established in 2020. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Our expertise spans system administration, cybersecurity, networking, and IT operations. We empower our clients to achieve their technology goals with a client-focused approach that includes online training and job placements, fostering long-term IT success. Job Purpose: As a Strategic Implementation and Process Optimization Manager, you will lead and manage complex, cross-functional projects that bridge upstream teams and operations. You will ensure that launched solutions are innovative, scalable, and customer-centric, acting as a domain expert and accountability driver to influence solution development and operational excellence. Requirements Key Responsibilities Lead high-performing, cross-functional teams across operations and shared services, managing multiple concurrent projects and programs. Develop detailed, flexible end-to-end implementation plans and drive execution through launch and post-launch monitoring. Collaborate with leadership to maintain strategic alignment, provide project updates, and manage stakeholder expectations. Gather and define operational business requirements, write clear documentation, and work with product and engineering teams to integrate these needs into product requirements. Become a subject matter expert in the fraud and safety domain, designing robust and streamlined agent investigation workflows leveraging internal tools. Own comprehensive user acceptance testing (UAT) to validate solutions prior to production deployment. Partner with product and workforce planning teams to dynamically forecast operational needs and optimize resource allocation. Ensure solutions undergo rigorous testing, designing experiments, pilots, and feedback loops to maximize learning before scaling. Collaborate with training teams to develop effective agent training materials that enhance knowledge retention. Define key performance indicators (KPIs) with analytics partners and build dashboards to monitor solution performance during and after launch. Establish quality metrics and work with quality assurance teams to analyze root causes and prevent decision-making errors. Conduct hypothesis-driven data analyses to address operational issues and improve outcomes. Lead continuous improvement efforts by owning key metrics and implementing post-launch enhancements. Identify inefficiencies and innovation opportunities from operational and market perspectives to improve customer experience and cost-effectiveness. Advocate for and embed Lean and Agile methodologies through training, coaching, and leading continuous improvement projects. Drive performance analysis and data-driven decision making to foster a culture of continuous improvement. Required Skills & Experience Bachelor’s or Master’s degree in Engineering, Science, Operations, or related fields (Engineering preferred). 8+ years of experience in project/program management, continuous improvement, technical program management, management consulting, or product management. Strong problem-solving skills with expertise in managing ambiguity and critical thinking. Proven track record of driving process improvements, optimizing workflows, and reducing bottlenecks in operations. Expertise in process mapping, process design, and implementation within operational organizations. Excellent strategic thinking, analytical skills, and business judgment; able to navigate sensitive issues effectively. Ability to manage multiple projects simultaneously in a fast-paced, evolving environment. Demonstrated leadership and organizational skills to motivate teams and influence stakeholders. Experience collaborating effectively across technical, product, engineering, and PMO teams. Project management and Lean/Six Sigma certifications are a plus. Skilled in building trusted relationships and influencing at all organizational levels. Exceptional verbal and written communication skills, especially with senior leadership. Highly organized, resourceful, and detail-oriented, capable of multitasking and following through despite ambiguity.

Fulfillment Supervisor Card Kingdom has served Magic: The Gathering players across the world for over 20 years. We are a trusted source for buying and selling Magic: The Gathering singles, packs, and booster boxes from throughout the game's history. Our love of the community and game shines through everything we do. We are a customer-centric, data-driven, innovative workplace. We value our team and recognize that every role in our organization is behind delivering our renowned customer experience.  In addition to our eCommerce business, Card Kingdom owns and operates the award-winning game store and restaurant, Mox Boarding House. With unique locations in Seattle, Bellevue, Portland, and Arizona, we deliver an elevated experience to local gaming communities. Our Mission: We use tabletop gaming as a campfire – a place to gather, share and celebrate –for the sake of cultivating deeper relationships with our customers, amongst ourselves, with our communities, and the world. Our Perks: Excellent benefits, generous PTO, and flexible scheduling, remote work opportunities, paid parental leave, safe harbor 401k match, paid holidays, and employee discounts. We support work life balance. Role: The Fulfillment Supervisor is responsible for overseeing and coordinating daily Fulfillment Operations including Production, Shipping and Pendings, while managing a team of direct reports who may work across various workflows. This role ensures the successful execution of Fulfillment-related tasks by holding team members accountable for their performance. This includes direct reports, whether they are working in the supervisor’s workflow or temporarily assigned to other workflows, as well as individuals assigned to the supervisor’s workflow who are not their direct reports. The Fulfillment Supervisor is responsible for maintaining performance standards and driving results across all assigned areas of responsibility. The Fulfillment Supervisor is responsible for meeting goals in normal operations, as well as participating in and delegating labor to special projects. This people-first position has a focus on building a workplace for continual improvement, both for our employees and our processes. Provide guidance, feedback, and support to Operations Specialists, fostering a positive and productive work environment. Maintain team morale and hold direct reports accountable for their performance, whether they are working within the inventory workflow or other areas. Provide Feedback about an employee’s performance to their direct supervisor. Ensure the consistency and accuracy of inventory operations by monitoring workflows, tracking labor, and meeting team-based SLAs and inventory goals. Train and mentor employees on inventory processes, identify opportunities for workflow improvements, and create performance development plans to enhance individual and team efficiency. Manage timecards in ADP Workforce Now, handle PTO and scheduling requests, and ensure compliance with company policies and collective bargaining agreements. Work closely with leadership from other workflows to align goals, improve consistency, and create synergy across Card Operations. Engage in disciplinary conversations when necessary and implement corrective actions to address performance issues. Participate in the hiring process by conducting interviews and providing recommendations for applicants. Delegate labor and participate in special projects to support organizational initiatives and drive operational improvements. Additional duties and responsibilities as assigned. Qualifications: Associate degree or 2-years equivalent work experience Prior supervisory responsibilities for a team of at least 5 Full Time Employees (FTE) Possess a strong attention to deal, especially with visual acuity Ability to consistently work in a repetitive environment Proficiency in Microsoft Office Suite Proven ability to provide feedback both in the moment and in regular performance reviews Demonstrated bias for action, especially when dealing with ambiguity Professional Development and Management experience a plus Knowledge of Magic: The Gathering editions and player base Physical Requirements: Manual dexterity with constant fine finger manipulation. The capacity to stand and work on hard surfaces for extended periods, up to 8 hours per day. Frequent wrist flexion/extension in repetitive motions. Occasional squatting, kneeling, bending, stooping, reaching, twisting at waist may be required. Capability to lift up to 50 lbs. occasionally. Location / Work Schedule: Monroe, WA PM Shift (3:00 PM-11:30 PM) Job Type / Pay Rate: Full Time, scheduled 40 hours per work week, set shift with two consecutive days off. Non-exempt/Hourly: From $26.60 per hour, and $27.53 per hour upon completion of training and meeting expectations. Full Pay Range: $26.60 per hour - $29.21 per hour based on proficiency. Overtime required, particularly for product releases and after-mail holidays. Benefits: Paid Time Off: 5 weeks accrued per year, 8 Company Holidays Health Benefits: Zero cost premium options for Medical, Dental, Vision Insurance Retirement: 401(k) with 4% Safe Harbor match, no vesting period Employee Stock Ownership Plan Flexible Spending Accounts & Health Savings Accounts Pre-Tax Commuter Benefits Supplemental Life and AD&D Insurance Accident, Critical Illness & Hospital Confinement Plans Employee Assistance Program Employee Discount Equal Opportunity Employment: We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. PI278276498 Apply