AHR 1 - Residential Coordinator (Sat-Sun, 8am-4pm)

Fair Ridge Residential Coordinator (Sat-Sun, 8am-4pm)

Title: Residential Coordinator (Sat-Sun, 8am-4pm) (shift cannot be changed) Level: Coordinator Department: Fair Ridge Family Shelter Reports to: Assistant Director of Operations Pay Rate: $20/hr Location: Fairfax, VA FLSA Status: Non-Exempt About Us: Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.) About the Role: The Residential Coordinator provides essential 24-hour awake coverage and supervision of a large Fairfax County emergency shelter for households with minor children. This facility is a 85-unit hotel and provides a total of 344 beds. The Residential Coordinator acts as the first point of contact for client needs and support. This position is responsible for crisis intervention, facilities management, ensuring the safe and efficient operation of the front desk and maintaining a positive living environment within the shelter. The residential coordinator will ensure the safety of shelter residents and the property of Shelter House. How you will contribute: Ensure the safe functioning of the shelter and maintain a safe environment for clients. Monitor visitor check-in and front desk calls and inquiries Perform rounds and monitor the outside and inside of the building grounds Update the daily log by documenting all interactions with clients and any other significant events in the shelter Work closely with case managers to support and reinforce the client’s service plan and maintain ongoing communication regarding client progress Complete efficient shift exchange with incoming/ outgoing staff and report on the day’s activities in order to maintain consistency throughout the day Ensure all documentation pertaining to the Shelter House log is completed and in compliance with agency best practice Evaluate and provide for basic needs of shelter clients while on shift. Distribute household items, toiletries and other items to clients as needed. Perform residential cleaning, including light touch-ups and washing shelter linens Organize and restock household supplies, toiletries, linens, towels, and donations Perform weekly unit inspections (Was this an expectation with the need to conduct them twice a week?) Maintain the dignity and confidentiality of all clients during service delivery Maintain current knowledge and ability to administer emergency procedures to include building evacuation, health emergencies, and safety management Conduct assessments and intakes for One-Night- Only families seeking shelter after hours. Accept donations and support volunteer programs and events in the shelter Participate in staff meetings and staff training as directed Ensure compliance with all agency policies and best practices Proficiently utilize Google Suites applications (email, calendar, drive, docs, etc) as a part of day-to-day work requirements Serve as emergency personnel and must report to work as scheduled regardless of circumstances (inclement weather, highway congestion, etc) Proficiently utilize Microsoft products as a part of day-to-day work requirements. Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment Perform other duties deemed necessary to support the program and agency Requirements Required: A high school diploma or GED 2+ years of experience in human services field i.e., mental health, substance abuse, homeless and domestic violence Ability to build strong working relationships with clients and team members Strong verbal and written communication skills Willingness to work evenings and weekends when needed Preferred: A bachelor’s in human services/ related field 1 year of experience in customer service Experience working in programs serving homeless families Experience working in a residential environment Current CPR/ First aid certification Physical Requirements: Annual TB Test is required Ability to sit or stand for long periods Ability to lift items weighing 10-20 pounds Benefits Equal Employment Opportunity: Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department. Drug and Alcohol-Free Workplace Policy: Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.

Fairfax, VA, USA

$20/hour

Workable

Housing Navigator

Under the direction of the Director of Population Health, the Housing Navigator will provide Housing Transition Navigation (HN) services to consumers experiencing homelessness to support obtaining permanent housing reducing utilization of crisis and inpatient health care resources among those receiving services. By providing outreach to engage households referred by Health Care Services Agency (HCSA) to support a transition from homelessness into permanent housing. The Housing Navigator supports the Street Health departments objectives which include, utilizing Housing First principles to help the homeless and formerly homeless households obtain, move into, and keep their homes. This is a full-time benefited position working 40 hours per week, typically Monday through Friday with periodic Saturday hours. Tiburcio Vasquez Health Center is a non-profit community health center that is dedicated to promoting the health and well-being of our community by providing accessible, high quality care by integrating primary care, dental care, WIC support, mental health counseling, community health education and more. Housing Navigation objectives include: Utilizing Housing First principles to help homeless and formerly homeless households obtain, move into, and keep their homes. Outreaching to and engaging households referred by HCSA to support a transition from homelessness into permanent housing. Providing Housing Transition Navigation (HN) services to consumers experiencing homelessness to support obtaining permanent housing. Reducing utilization of crisis and inpatient health care resources among those receiving services. Capturing real-time data in the Homeless Management Information System (HMIS) including information about enrollment, service needs and provisions, changes in current living situation, and performance outcomes, on all consumers served. Compensation: $25.00 - $27.50 per hour, depending on experience. *As position is grant-funded, employment is subject to the availability of grant funding* TVHC offers compensation ranges that are determined by a thorough market-based analysis and are fully disclosed in accordance with California law. The pay for a selected candidate is determined by a variety of factors to ensure fair and equitable compensation. These factors include the candidate's experience, education, skills, training, licensure, certifications, and the specific scope of the role. We are committed to providing a competitive compensation package that extends beyond base salary, designed to support the health, wealth, and career development of our employees. Responsibilities: Conducting a tenant screening and housing assessment that identifies the Household’s preferences and barriers related to successful tenancy. The assessment may include collecting information on the Household’s housing needs and on potential housing transition barriers, as well as identification of housing retention barriers. Developing an individualized housing support plan, including short- and long-term measurable goals, establishes the Household’s approach to meeting the goal, and identifies when other Providers or services, both reimbursed and not reimbursed by Medi-Cal, may be required to meet the goal. Searching for housing and presenting options to clients. Assisting with housing applications and securing required documentation (e.g., Social Security card, birth certificate, prior rental history). Assisting with benefits advocacy, including assistance with obtaining identification and documentation for Supplemental Security Income eligibility and supporting the SSI application process. Identifying and securing available resources to assist with subsidizing rent (such as U.S. Department of Housing and Urban Development’s Housing Choice Voucher Program (Section 8) or state and local assistance programs) and matching available rental subsidy resources to Consumers. Identifying and securing resources to cover expenses, such as security deposit, moving costs, adaptive aids, environmental modifications, moving costs, and other one-time expenses. Ensuring that the living environment is safe and ready for move-in. Communicating and advocating on behalf of the Consumers with landlords. Assisting with arranging for and supporting the details of the move. Identifying, coordinating, securing, or funding non-emergency, non-medical transportation to assist Consumers’ mobility to ensure reasonable accommodations and access to housing options prior to transition and on move-in day. Other duties as assigned. Requirements High School Diploma required. Associate of Arts Degree preferred, but not required. Valid Cardio Pulmonary Resuscitation (CPR) Card required prior to hire. Minimum of 1 year experience providing outreach to chronically homeless individuals preferred. Bilingual in English and Spanish preferred. Experience collaborating with healthcare organizations and providers preferred. Experience with Homeless Management Information System (HMIS) preferred. Lived experience of homelessness valued. Qualifications: Highly dependable, independent, and must have professional demeanor. Good communication and customer relation skills; ability to work well within a team and independently. Proficiency in computer operations; navigational skills. Sound decision-making skills including problem solving. Sensitivity to and understanding of the special needs of unsheltered people facing complex challenges. Able to bring compassion, patience, tenacity, and dedication to the homeless and resident community. Excellent organizational and time management skills with the ability to meet tight timeframes. Strong understanding of the health care and community resources. Ability to learn quickly and retain complex information. Travel to work assignments as assigned by supervisor required. Benefits We offer excellent benefits including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more.

EMPLOYMENT OPPORTUNITY The Resource Specialist greet, welcome, and screen visitors in person and over the phone for all relevant/eligible services and programs internally and throughout the county. They act as a liaison between all visitors and agency staff. The specialists are trained and expected to be experts in resources and referrals. They are expected to greet, listen, build trust, and understand the needs of visitors in order to assess, navigate, and connect them to services appropriately. We are looking for two dynamic people to join our Resource Center team! The position will be full time at 37.5 hours per week. Bilingual in Spanish/English is highly preferred, but not required. All training provided on the job for those that have a passion for serving and helping our community. JOB DUTIES AND RESPONSIBILITES INCLUDE: 1. Answer assigned phone lines, screen, and direct calls to appropriate staff or department. 2. Greet, welcome, screen and direct all clients, donors, community members, and visitors walking into the agency. 3. Maintain a positive, service-oriented attitude at all times. Interact with participants in a respectful manner that fosters self-esteem and empowerment. 4. Screen clients/potential clients, administer intake forms, review intakes for referrals and services, enter data, schedule appointments, provide resources, and warm handoffs as applicable. 5. Determine eligibility for CA services and coordinate referrals with appropriate program staff, ensuring that clients are connected to services with appropriate follow through. 6. Assist clients online and in-person in completing program applications, paperwork, and scheduling of appointments. 7. Issue or provide vouchers, critical needs, and outreach essentials, as applicable. Verify and track data accordingly. 8. Perform appointment confirmation calls, as assigned. 9. Assist with PSE file, as assigned. 10. Track calls and types of requests that come in over the phone, in person, and by email. 11. Keep reception area and waiting room clean and tidy. 12. Ensure clean and accurate data entry. Assist others with data entry as assigned. 13. Provide general clerical support functions as assigned. 14. Provide coverage for breaks and lunches for other service screeners. 15. May be asked to provide Service Screening coverage at other agency locations. 16. Participate in agency and team meetings and trainings as required. 17. Other duties assigned by management. QUALIFICATIONS INCLUDE: Education & Experience: -High School Diploma or GED/HSE minimum required. AA Degree in Social Services or related field preferred. -Social service experience or a desire to work in social services preferred. -Previous customer service experience required. Or a combination of education/experience meeting required job qualifications. License(s) & Certification(s): -Valid driver’s license and auto liability insurance required for work related travel. -Training necessary (within 6 months of hire): Blood borne Pathogens, First Aid/CPR, Safety, HIPAA, de-escalation and Narcan administration. Skills & Abilities: -Spanish/English bilingual preferred, additional languages helpful. -Basic clerical skills (filing, math, calculator, data entry, legible writing) required. -Excellent customer service skills. -Ability to set boundaries, resolve conflict, problem solve, and de-escalate issues. -Must be reliable, dependable, and demonstrate regular physical attendance. -Must be able to defuse difficult situation. -Active listening, open-mindedness, and empathetic skills. -Self-motivated, flexible, adaptive, and resourceful critical thinking skills. -Strong organization and time management required, with ability to multi-task. -Must have strong and effective communication skills (oral and written). -Ability to be an effective and positive ambassador for the agency. -Competency of standard office procedures and equipment. -Ability to navigate Microsoft Office applications, including Microsoft 365, Excel, Word, Teams and Outlook. -Demonstrated ability to work harmoniously with people from varied cultural, socioeconomic, educational and experiential backgrounds. COMPENSATION AND BENEFITS Starting Pay range between $19.45 - $21.46 per hour (DOE) Benefits include: Medical & Dental Insurance including Rx and Vision Life Insurance and AD&D coverage SIMPLE IRA Retirement Plan (3% Employer Match) Employee Assistance Program Paid Sick and Vacation Leave 12 Holidays per year Health club discount (Community Action reserves right to modify, amend, or terminate any benefit at any time for any reason.) TO APPLY: Qualified candidates are encouraged to apply by providing ALL items requested. Please submit the following: (1) Community Action Application (2) Resume (3) Letter of Interest. You can find all job announcements and apply online on our website at www.communityactionskagit.org Community Action of Skagit County reserves the right to extend application deadlines and to modify the selection schedule without notice, to form eligibility lists for, or make appointments to, other positions with similar employment requirements. Community Action of Skagit County is an Equal Opportunity Employer. Should you require accommodation in the application process, please contact our HR Department.

320 Pacific Pl, Mount Vernon, WA 98273, USA

$19-21/hour

Workable

Disaster Sheltering/Housing Field Coordinator

The Disaster Sheltering/Housing Field Coordinator (AKA Shelter Task Force Coordinator) plays a critical role in field operations supporting disaster sheltering and housing transition efforts. This position acts as a key point of contact for local jurisdictions, ensuring coordinated implementation of shelter solutions such as travel trailers or hotel placements. The coordinator manages day-to-day operational logistics—including installations, inspections, equipment deployment, and site recertifications—and works directly with county emergency managers, law enforcement, and EMS to support survivors’ housing needs. Candidates should be comfortable working in high-pressure field environments with shifting priorities and must be capable of coordinating multiple operational streams simultaneously. Essential Functions Serve as the primary point of contact for 30-day recertification reviews of shelter units. Coordinate with county emergency managers, judge executives, law enforcement, and EMS to support shelter operations and resolve issues in the field. Participate in bi-weekly housing review meetings and support weekly operations objectives. Oversee haul, install, and demobilization/backhaul of shelter units across multi-county regions. Conduct inspections and manage associated documentation, including License-In and License-Out packets. Track and manage Notices of Violation (NOV), Notices of Ineligibility (NOI), and Incident Reports. Maintain, distribute, and track critical equipment (e.g., radios, heaters, GPS units). Support overall field logistics, shelter maintenance, and coordination of voluntary and local agency partners. Help ensure sheltering and housing solutions are survivor-centric and accessible to individuals with access and functional needs (AFN). Coordinate and document operational milestones, site readiness, and resolution of field-level challenges. Provide regular updates, briefings, and reporting on sheltering progress and operational activity. Requirements Experience in emergency management, disaster recovery operations, shelter logistics, or related field roles. Working knowledge of shelter and temporary housing programs, including congregate and non-congregate models. Experience coordinating with public safety and emergency personnel (e.g., law enforcement, EMS, county officials). Strong problem-solving, organizational, and communication skills with the ability to manage multiple tasks in dynamic environments. Ability to work extended hours in the field, including nights and weekends, when responding to active incidents. Familiarity with field documentation and reporting protocols (e.g., inspections, NOVs, incident reports). FEMA certifications (e.g., IS-100, IS-700, IS-800) preferred. Prior experience with disaster case management, shelter operations, or field logistics highly desirable CDR Emergency Management is an Equal Opportunity Employer M/F/D/V and EO/AAN/D. Must be able to work in the United States to apply.

Madisonville, KY 42431, USA

Negotiable Salary

AHR 1 - Residential Coordinator (Sat-Sun, 8am-4pm)

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