Service Manager (Portland)

First Pointe Management Group (FPMG) specializes in acquiring and developing distinctive properties. Our hands on management approach, professionalism and diverse portfolio enables us to create a unique position in the industry. Our in-house training department educates our new employees from the very beginning of their journey and ongoing with both in-person and web-based training allowing us to develop the most talented associates in the industry. We are currently searching for a friendly, energetic full time Leasing Consultant for our 310 unit apartment community located in Petaluma, CA. This exciting position requires you to encourage prospective residents to live at the community with engaging tours highlighting amenities, assisting current residents with exceptional customer service, and walking the community daily to ensure its’ aesthetics and safety. Schedule: Friday-Tuesday from 9am to 6pm. What You Will Bring (please apply if you meet these requirements): • 1 year of sales, administrative, hospitality/hotel, leasing or customer service experience. • Computer proficiency in MS Office, and the ability to work in other computer software systems • Enthusiasm for learning new things is a must! Our Benefits That Benefit You: We encourage a vibrant and fun work environment and growth opportunities. FPMG provides eligible employees (and their families) with an opportunity to enroll in a variety of benefit programs, including medical, dental and vision insurance. We also provide a robust Employee Assistance Program for employees and some family members. Employees can enroll in our company’s flexible spending accounts, retirement savings plans, life, disability insurance and long-term care programs. Employees will accrue up to 80 hours annually of vacation and California paid sick leave. Will also enjoy nine paid holidays throughout the calendar year. The salary range for this position is $22-24 per hour. Other compensation includes but is not limited to: leasing and renewal commissions, mileage reimbursement and if applicable housing discounts. The compensation that will be offered to the successful candidate will depend on factors such as the candidate’s experience and qualifications. Submit your resume through this link: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b566c9e0-de1e-49a4-9464-b338295be70c&ccId=19000101_000001&jobId=577720&source=CC2&lang=en_US

At Foley, we are revolutionizing the way companies recruit, screen, and monitor drivers. This is an exciting time for us as we scale our B2B vertical SaaS business and modernize our products for the future. If you are a strategic thinker who thrives in complexity, is energized by impact, and wants to work with a team passionate about building great products and helping customers, we would love to talk to you.  We believe in Teammateship, Grit and Innovation …. our core values. Whether collaborating internally or assisting customers, we approach every challenge with humor, optimism, and a commitment to success.  CUSTOMER SUPPORT AGENT Our customer support agent, plays a vital role in ensuring customer satisfaction and success. Handling a variety of tasks, including responding to customer inquiries through calls, emails, and chats, and providing timely and accurate assistance. They troubleshoot technical issues, guiding customers through troubleshooting steps and offering detailed information about the product’s features and functionalities. Building and maintaining positive relationships with customers is crucial, as is gathering and relaying customer feedback to the product and management teams. Customer support agents also manage complex or escalated issues, collaborating with other departments when necessary, and keep detailed records of customer interactions for future reference.   This is a remote option-those residing in CT, MA, PA, NC, SC, GA, FL & TX are welcome to apply!  $18.25 – Full-Time. Schedule: Monday–Thursday, 8:00 AM–8:00 PM EST, and Friday, 8:00 AM–6:00 PM EST. Must be available to work until 6:00 PM daily, with evening availability (up till 8:00 PM) required at least two nights per week. Requirements Support clients, drivers, and candidates in understanding DOT and FCRA regulations. Conduct employment verifications and gather crucial information. Respond to client questions, review driver documents, and process compliance documents. Maintain expertise in regulations and Foley products and educate clients on drug testing and background checks. Promote Foley's reputation and deliver outstanding customer service. Build and maintain positive relationships with customers, ensuring to provided support.   Keep detailed records of customers interactions and issues for future reference.   Guide customers through troubleshooting steps.   Handle complex or escalates issues, collaborating with other departments as needed.   Handle incomings and outbound calls, emails, and chats messages from customers.   Collaborate with internal teams such as Compliance, Sales, and IT to resolve customer issues and ensure a seamless experience. Requirements High school diploma or equivalent required Exceptional verbal and written communication skills Prior experience in a remote work environment preferred Experience using SaaS applications and CRM tools Reliable high-speed internet and a quiet, dedicated workspace Flexibility to work shift-based schedules, including evening hours Ability to adapt to changing priorities and multitask effectively Proven ability to deliver exceptional customer service in a professional setting Self-motivated and proactive, especially in a remote work environment Strong work ethic, integrity, and accountability Ability to handle sensitive information with confidentiality and professionalism Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to quickly learn internal systems Excellent organizational skills and the ability to manage and prioritize tasks A strong interest in long-term professional growth and development Benefits WHAT YOU’LL LOVE ABOUT FOLEY The People: Our close-knit, exceptionally talented teams are the heart of Foley. Our employees and customers consistently highlight our team spirit. Check out our customer feedback on Trustpilot. Outstanding Benefits: Choose from 3 medical plans, 2 levels of dental, and 2 levels of vision plans. Enjoy generous vacation, sick, and personal time off, plus a 401K plan with a match. We support your well-being so you can live your best life. Ideas Over Egos: In our entrepreneurial environment, you have the freedom to explore new ideas and approaches, backed by a collaborative team. Professional Growth: We prioritize internal growth and encourage employees to apply for new opportunities. Our People Operations team is here to help you plan and achieve your career goals. Our Environment: We celebrate success and believe in transparency and teamwork. We invest in collaboration tools to ensure face-to-face interactions, even in a virtual space. Many of our roles are remote, but we ensure our employees remain engaged and connected. What We Do, How We Do It Many companies handle recruitment, background screening, and regulatory management in a fragmented way, using different vendors for recruitment, screening, and regulatory requirements. This approach is inefficient, costly, and increases the risk of overlooking important details. At Foley, we offer a seamless platform that manages recruitment, screening, and regulatory requirements under one roof. By integrating powerful technology with our deep expertise, we provide comprehensive and superior experience for our customers. Where We're Headed We are continuously developing new solutions to address future challenges in recruitment, screening, and regulatory management. Our focus is on leveraging extensive data collection and innovative technologies, such as predictive analytics, to identify top talent and assess company risks. Our goal is to deliver cutting-edge solutions that drive success. What It's Like to Work with Us · Diving Deep: Become an expert in a niche industry. · Continual Growth: Advance your career and skills. · Lifelong Friends: Build lasting relationships along the way. We are a 250+ person company on the brink of explosive growth, thanks to our AI-powered technology and predictive analytics. If you're ready to join our journey, visit us at www.foley.io Keywords: Customer Support Client Services Compliance Support DOT Regulations FCRA Compliance Background Checks Drug Testing Employment Verification Candidate Screening Document Review Issue Resolution Escalation Handling Customer Communication Troubleshooting CRM Tools SaaS Applications Remote Customer Service Inbound/Outbound Calls Chat and Email Support

Cashier – ARCO Westminster (Westminster, CA) $25/hour We’re looking for a reliable Cashier to join our team at our ARCO Westminster gas station. Responsibilities: • Provide friendly, efficient customer service at the register • Handle cash, credit, and other transactions accurately • Maintain a clean, organized counter area • Assist with stocking shelves, coolers, and other daily tasks as needed Requirements: • Prior cashier or retail experience required (gas station/convenience store experience preferred) • Excellent customer-service and communication skills • Ability to work independently and handle a fast-paced environment • Must be 18+ and authorized to work in the U.S. Compensation: • $25/hour 📩 To apply: Please email your resume and availability to or apply in person at ARCO Westminster

Supreme Service Today is the name of our company, and each of those words is important. Our customers are expecting Supreme Service...and they are expecting it right away. Supreme Service Today has been a trusted home service company since 2005. We have customers who have been with us the whole time, and new ones we know will stick around for years to come. Each one equally important. Because of this, you can't miss a step. You're the front face of our company and the first impression for our customers. You'll need to pay close attention to detail and follow through. When you send in your application, I'd like you to place the words Smiling Voice in the subject line. Why? Because most people won't. Most people miss the little details. Those people won't be invited for an interview. But you will because you're brighter than the average. Each day, you'll be responsible for fielding important calls coming into our busy business. You'll need to figure out what they need and find a way to help them in short order. You'll be scheduling appointments. You'll organize sales calls. You'll dispatch our technicians to the homeowner. Ever used a computer? Excellent...because entering data and prioritizing services is going to be essential (don't worry, it's a really cool computer program and we'll teach you how to use it). Don't be surprised if the person on the other end of the call is having a bad day. Your job...make it better. Job Description: Customer Service Representative - Bilingual is a plus Can I hear you smile? You talk to someone, and they immediately feel comfortable. You have a smile that can be heard through a telephone. You listen intently and know how to help. These are the habits of a good friend. And the habits of the person we want interacting with our customers. Ever used a computer? Excellent...because entering data and prioritizing services is going to be essential (don't worry, it's a really cool computer program and we'll teach you how to use it). Don't be surprised if the person on the other end of the call is having a bad day. Your job...make it better. That's what we need from you. Here's what you'll get from us: Great pay kicking off at $18 per hour plus commission Medical, dental, vision, and life insurance 401(k) plan Lots of training and growth opportunities (seriously...we want you to stick around) Paid holidays A Supreme place to work and place to make great friends Supreme Service Today has been a trusted home service company since 2005. We have customers who have been with us the whole time, and new ones we know will stick around for years to come. Each one equally important. Because of this, you can't miss a step. You're the front face of our company and the first impression for our customers. You'll need to pay close attention to detail and follow through. When you send in your application, I'd like you to place the words Smiling Voice in the subject line. Why? Because most people won't. Most people miss the little details. Those people won't be invited for an interview. But you will because you're brighter than the average. As long as you have: High school diploma, or equivalent Basic knowledge of computers CSR skills ...we are very interested in meeting you. If you have prior customer service experience and a background in HVAC, that's a plus...but not required. We just need you to be on the ball, organized, play well with others, and smile big when our customers call. Ready to start helping folks with Supreme Service? You know what to do next. Looking forward to meeting you!

HVAC Service Coordinator Location: South Bay, Southern California Employment Type: Full-Time Salary: $40,000 - $55,000 annually, based on experience Benefits: 401K, Medical, Dental, Vision Job Overview: Join a well-established, family-operated HVAC company with over 75 years of experience serving clients across California. We are looking for a motivated and personable individual to become an essential part of our team as an HVAC Service Coordinator. In this role, you’ll thrive in a fast-paced office environment, handling multiple tasks with ease. This position is perfect for someone eager to learn and grow within a company that values its employees and offers a path for career advancement. Key Responsibilities: • Schedule and dispatch service technicians across California via phone and email • Prepare and manage quotes for repairs, equipment replacements, and new Maintenance Contracts • Maintain accurate and current equipment lists for ongoing and new contracts • Order, track, and manage parts, equipment, and materials for various projects • Review and approve work orders for billing, ensuring all information is accurate • Handle customer billing inquiries, providing clear and effective communication • Process credit adjustments and manage returns of parts and equipment, both under warranty and non-warranty • Coordinate after-hours service calls, dispatching on-call technicians as needed • Log and process vendor returns and ensure credits are correctly received and recorded Qualifications: • Proficiency in the Microsoft Office suite is essential (Word, Excel, Outlook) • Strong computer skills and ability to quickly adapt to new software tools • Excellent oral and written communication skills • Fluency in English • Ability to work well under pressure and manage stressful situations efficiently Why Join Us? This is more than just a job; it’s a chance to build a career with a company that has a rich history and a bright future. In our fast-paced and ever-evolving environment, you’ll find opportunities to sharpen your skills, take on new challenges, and make a meaningful impact. If you are adaptable, thrive in dynamic situations, and are ready to contribute to a team that services all of California, we’d love to hear from you!

Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you’ll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet’s medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Guide emotional conversations in a calm and peaceful manner Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour