Director of Customer Success

Who we are Barre3 is a fitness company with a revolutionary vision: to redefine what success in fitness means. Profiled for disrupting the industry in major media outlets such as How I Built This, Fast Company, Forbes, and Time, we have flipped the focus of fitness from attaining an imagined ideal driven by societal standards to being balanced in body and empowered from within—a radical shift that helps people create healthy relationships with their bodies and minds. The foundation of our company—and the key to achieving our vision—is the barre3 class, a full-body balanced workout combining strength conditioning, cardio, and mindfulness. Taught in our 160+ studios across the U.S. and Canada and on our online platform, which has a streaming-subscriber base in 98+ countries, our class reaches hundreds of thousands of people. Launched just over 11 years ago, barre3 has already become one of the largest franchisors in the industry and has grown into a matrix organization with distinct and thriving units, including franchise, digital, retail, and retreat experience. The opportunity The Operations Staff are responsible for three main roles, Front Desk, Play Lounge, and Support Staff duties. The Front Desk and Play Lounge team are responsible for ensuring strong client relations while maintaining an organized, clean, and welcoming studio atmosphere; focusing on sales, membership, leading by example, and imprinting on other staff. The Operations Team will assist the Studio Manager in daily tasks that meet the guidelines outlined in the Policy and Procedure Manual for studio maintenance. The details Minimum shift requirements- 2 per week, part time position, all hours will be under 28 per week. Shifts will be likely blend of weekday and weekends  Compensation: $17 per hour, included is complimentary barre3 membership for yourself and any other member of your household. 40% off in-studio retail and access to barre3.com All employees are part of “barre3 Portland” but to keep communication more streamlined, all instructors and operations team members are assigned home studios- while it’s possible you may work shifts at alternative studios, your home studio Studio Manager will be your primary point of contact. Key Responsibilities Provides excellent customer service to visitors and members. Seeks to build relationships with members to provide a positive and memorable barre3 experience. Drives and performs some sales duties by selling and upselling product offerings, classes, and retail to potential clients and existing members. Builds strong client relations with barre3 clients while maintaining a warm and supportive environment. Provides a safe and caring environment for barre3 children. Executes strong communication skills and a professional presence to staff and clients. Works together as a team to ensure that the day-to-day operations run smoothly. Strives to be the top seller of b3 memberships, retail, and class packages; while also modeling best practices around selling to all team members. Assists Studio Manager in writing new client emails, staff and info email accounts, client referral cards, client outreach, client accounts, and communication. Works on special projects with Studio Manager and Operations Manager Helps continuously evolve barre3 studio standards, making Portland “best-in-class” for operations standards company wide. Maintains a clean, sanitary, and organized studio atmosphere at all times. Prepares the studio for the AM/PM classes and front desk shift. Helps with in-studio events and off-site events. Requirements The ability to provide exceptional customer service and work independently. Must possess excellent listening, verbal and written communication skills. Ability to multi-task and work in a fast-paced environment. Must demonstrate initiative, self-motivation, adaptability, and flexibility. Must possess strong interpersonal, organizational, attention to detail, analytical, decision-making, and problem-solving skills. Must display empathy while maintaining firm boundaries. Must be able to work a minimum of two shifts per week. Two years of education, or equivalent experience, in customer service, sales, or childcare is required. Benefits Competitive compensation Complimentary studio membership for you and a family member 40% off barre3 retail products Mission-driven and values-oriented company

Players Edge Services is hiring full-time positions! As an employee, you will sit at a table game such as California style Blackjack or Three Card Poker to ensure the rules are followed and work as a doublecheck on the dealer to handle wins and losses. Are you new to the casino environment? No worries! New hires will receive paid training. Have experience in the industry? $1000 Hiring Bonus for any new hire that has a valid Third-Party Proposition Player Services License Badge (TPPPS Worker License). Restrictions apply. Pay Range: $22 - 26 p/hr • Night Shift Differential: $2 Requirements: • Must be at least 21 years of age. • Scheduling flexibility is a must. • Customer service experience preferred. • Successful background check. • Strong mental math skills. Visit our website at https://www.playersedgeservices.com/careers/ See full job details at the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=249372&clientkey=3B1549F9ACEE33EB624E4049D7CC1DE3

Collections Account Representative The exclusive lending company for Byrider, Car Now Acceptance Company, is growing!  Collections Account Representative career opportunity at our Saginaw, MI finance office!   Rewards for Collections Account Representative:   $15-$18 per hour + monthly bonus up to $1,100! Great benefits & paid time off Extensive training Career growth potential in multiple areas Industry best customer program Established company in business for 36 years National company in 25 states Great systems & software Collections Account Representative Responsibilities:   Collections account management Work to problem solve & find a solution Help ensure customer satisfaction Attend training classes & meetings  Assist with the lending process Hours for Collections Account Representative:   Full-time (40 hours) 5-day work week No Sundays 100% onsite Work most Saturdays with a weekday off Office Hours: 9-6 MO-TH, 8-7 FR, 8-1 SAT Collections Account Representative Requirements:   Collections, customer retention, or related experience Able to work onsite full-time Able to pass a background check Able to pass a basic drug screen (THC excluded) Able to work the listed hours Good computer, problem-solving & communication skills Keywords: Collections, Customer Retention, Collections Specialist, Collections Representative, Collections Account Manager, Collections Account Representative, Customer Accounts Manager, Collector

Players Edge Services is hiring full-time positions! As an employee, you will sit at a table game such as California style Blackjack or Three Card Poker to ensure the rules are followed and work as a doublecheck on the dealer to handle wins and losses. Are you new to the casino environment? No worries! New hires will receive paid training. Have experience in the industry? $1000 Hiring Bonus for any new hire that has a valid Third-Party Proposition Player Services License Badge (TPPPS Worker License). Restrictions apply. Pay Range: $22 - 31 p/hr • Night Shift Differential: $2 Requirements: • Must be at least 21 years of age. • Scheduling flexibility is a must. • Customer service experience preferred. • Successful background check. • Strong mental math skills. Visit our website at https://www.playersedgeservices.com/careers/ See full job details at the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=249362&clientkey=3B1549F9ACEE33EB624E4049D7CC1DE3

LOCATION AREA: Dallas | Oak Lawn - Turtle Creek SCHEDULE: Part-Time | Weekends Available shifts: Morning shift | Saturday and Sunday 7:00 am - 3:00 pm Afternoon shift | Saturday and Sunday 3:00 pm - 11:00 pm Pay rate: $18 - $20   ABOUT US Worth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allows forward progress and our success as a company stems from that philosophy.  ABOUT THE ROLE  Requires a self-motivated, outgoing, detail-oriented, customer service and customer-focused individual. Welcomes all residents, guests, and vendors professionally and warmly. Controls access to the building through engaging with all persons entering the building, and checking-in those guests and vendors who need to. Has excellent interpersonal, communication, and organizational skills that allow them to work independently, and without direct supervision. These include multi-tasking, e-mailing, telephone etiquette, taking and communicating important messages, learning, and using resident, guest and vendor names and using them consistently. Identifying and organizing resources to provide a high level of personal service that is expected by our residents, their families, and other guests.   WHAT YOU'LL DO  •    Communicates effectively and demonstrates good customer service skills to residents, guests, vendors and other staff members. •    Identifies and clarifies the residents’ needs and desires.  Answers questions and provides solutions. •    Seeks the way to improve the services that we already provide, or possibly add additional services, by listening to resident comments, observing their usage, and making recommendations to management. •    Assists residents in scheduling access for authorized vendors to provide services within units. •    Maintains resident and guest privacy, and the organization's reputation, by always keeping information confidential. •    Able to understand and react quickly and effectively to any emergency. •    Responsible for maintaining a safe and secure work environment for all residents, guests and staff. Follows established safety guidelines and immediately reports all hazardous conditions or equipment safety issues to General Manager. •    Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. •    Accurately maintains daily shift notes into Building Link system. •    Receives packages & deliveries and logs in Building Link system, organizes packages for delivery and delivers to residents as schedule permits. •    Responds to resident concerns and complaints in a professional and caring manner. Follows up and tries to resolve all such concerns and complaints. Elevates issues to Lead Concierge or AGM if necessary/appropriate. •    Manages resident relations to ensure a consistently high level of service, including timely and complete resolution of resident concerns and issues, and coordinating special services and requests. •    Performs other duties and responsibilities consistent with the position as assigned by the AGM or Lead Concierge. Requirements EDUCATION/EXPERIENCE  High school diploma or equivalent    WHAT YOU NEED TO SUCCEED  Physical demands include the ability to lift 30-50lbs. Standing, sitting, and walking. Ability to work at a personal computer, as well as talking on the phone, for extended periods of time. Ability to quickly and easily navigate the building as required to meet job functions. Ability to detect auditory and/or visual emergency alarms and respond quickly and appropriately. Ability to work extended/flexible hours, weekends, and holidays if required by coverage necessary for the building, Ability to respond to emergencies promptly. Communicate, receive and exchange ideas and information using both spoken and written word. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Players Edge Services is hiring full-time positions! As an employee, you will sit at a table game such as California style Blackjack or Three Card Poker to ensure the rules are followed and work as a doublecheck on the dealer to handle wins and losses. Are you new to the casino environment? No worries! New hires will receive paid training. Have experience in the industry? $1000 Hiring Bonus for any new hire that has a valid Third-Party Proposition Player Services License Badge (TPPPS Worker License). Restrictions apply. Pay Range: $22 - 31 p/hr • Night Shift Differential: $2 Requirements: • Must be at least 21 years of age. • Scheduling flexibility is a must. • Customer service experience preferred. • Successful background check. • Strong mental math skills. Visit our website at https://www.playersedgeservices.com/careers/ See full job details at the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=249335&clientkey=3B1549F9ACEE33EB624E4049D7CC1DE3