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It supports children, adults, and families across 16 East Tennessee counties, offering a wide range of services including supported living, day programs, employment assistance, early intervention, family support, and therapies such as speech, occupational, and behavioral health. The center also operates the Emory Valley Early Learning Center, an inclusive preschool licensed by the Department of Human Services. In 2016, Emory Valley Center opened a new facility to expand its services and continue its mission of promoting independence, dignity, and community inclusion for individuals with disabilities.\r\n\r\n\r\nResponsibilities:\r\nThe Professional Services Director ensures the coordination of Emory Valley Center (EVC) staff and outside professionals for the benefit of people, the development of plans to support those people, and the maintenance of comprehensive personal records and files relating to person- centered services and follow-up for people supported by EVC. The Professional Services Director ensures the Professional Services Assistant Director and Case Managers complete the assessment and treatment planning process; the delivery and follow-up care of people; and assures that the appropriate service and medical plans are followed. The Professional Services Director also serves as an advocate and liaison for people. The Professional Services Director actively participates, facilitates, and contributes to the organization’s ongoing mission to build and strengthen our internal culture with compassion, forward thinking, quality, value and respect for diversity, equity, inclusion, and belonging to enhance the lives of those we serve.\r\n\r\n Makes recommendations to the Vice President of Professional Services for the development of current and future programs which align with company vision and mission and advance the care and services of those served by EVC.\r\n Presents recommendations for systems and procedural or policy changes to Vice President of Professional Services.\r\n Ensures and maintains communication between EVC, families, conservators, Independent Support Coordinators (ISCs), State Case Managers, medical professionals, therapists, advocates, and Managed Care Organizations (MCOs) regarding services, supports, progress, and problems.\r\n Ensures the health and well-being of all people through fulfillment of all medical appointments and related assessments with outside professionals, maintaining and tracking all appropriate records.\r\n Reviews medical records regularly, looking for trends which might indicate the need for further evaluation, additional treatment, support, etc.\r\n Ensure all orders are implemented and all medications for people are ordered, received, and dispensed as prescribed. 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We’ve been supporting people with intellectual and developmental disabilities (IDD) across East Tennessee since 1955. From helping folks live independently to finding jobs, connecting with their community, and reaching personal goals — we’re here to support every step of the way. If you are a person who believes in changing peoples lives for the better you will find a very long lasting, and happy career here. Each member of our staff is passionate to a fault about what we do and we are working as hard as we can to bring our cause to as many people as we can every single day.\r\n\r\n\r\nResponsibilities: \r\nWe are looking for an experienced Direct Support Professional or Home Manager to join us and oversee two of our residential homes. This is a full-time leadership role that offers the opportunity to make a real impact in the lives of others while working with a compassionate, mission-driven team. As a Home Manager, you will be responsible for the day-to-day operations of a group home supporting adults with developmental disabilities. You will lead and mentor a team of Direct Support Professionals (DSPs), coordinate care plans, and ensure a safe, welcoming, and person-centered living environment for the individuals we serve.\r\n\r\n Supervise, schedule, and support DSP staff in the home \r\n Oversee residents’ care plans, daily routines, medications, and appointments \r\n Communicate with families, medical providers, and case managers \r\n Ensure compliance with state licensing and documentation requirements \r\n Support residents with daily living skills and personal goals \r\n Maintain a safe, clean, and nurturing home environment \r\n Respond to emergencies and manage on-call responsibilities as needed\r\n \r\n\r\nWhy Join Emory Valley Center?\r\n Meaningful Work: Help individuals live with dignity, independence, and joy \r\n Supportive Culture: Join a team that values compassion, collaboration, and growth \r\n Great Benefits: Health insurance, PTO, retirement plan, and more \r\n Career Growth: Opportunities for advancement and leadership training \r\n Paid Training: No experience in management? 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It supports children, adults, and families across 16 East Tennessee counties, offering a wide range of services including supported living, day programs, employment assistance, early intervention, family support, and therapies such as speech, occupational, and behavioral health. The center also operates the Emory Valley Early Learning Center, an inclusive preschool licensed by the Department of Human Services. In 2016, Emory Valley Center opened a new facility to expand its services and continue its mission of promoting independence, dignity, and community inclusion for individuals with disabilities.\r\n\r\n\r\nDirect Support Professional Responsibilities:\r\n Assist with daily living tasks (e.g., cooking, dressing, grooming)\r\n Support community involvement and relationship-building\r\n Monitor and report on individuals’ physical and emotional well-being\r\n Administer medications and follow medical guidelines\r\n Maintain a safe, clean environment\r\n Implement behavior support plans and encourage positive behaviors\r\n Maintain accurate documentation and share updates with the care team\r\n Promote independence through guidance and problem-solving\r\n Perform additional duties as needed based on the day and environment\r\n Requirements\r\n Must have a Diploma/GED\r\n Have a valid TN Driving License \r\n Be at least 18+\r\n Strong judgment and ability to remain calm under pressure\r\n Compassionate approach to personal care\r\n Comfortable interacting with diverse individuals\r\n Basic computer and administrative skills\r\n Adaptability and strong problem-solving in dynamic settings\r\n Ability to de-escalate behavioral situations\r\n \r\nAvailable Shifts:\r\n Full-Time Day: Sunday–Wednesday or Wednesday–Saturday\r\n Full-Time Night: Sunday–Wednesday or Wednesday–Saturday\r\n Part-Time: Varies based on current openings\r\n \r\nPay (Based on Shift and Experience):\r\n Weekdays: $16.00 – $17.50 per hour\r\n Weekends: $23.43 – $26.25per hour\r\n Benefits\r\n Health, Vision, and Dental Insurance\r\n 403(b) Retirement Plan\r\n Paid Time Off\r\n Life Insurance\r\n Employee Assistance Program\r\n Referral Program\r\n Gym Membership and more!\r\n \r\nIf you're interested in applying for a Direct Support Professional role or learning more about Emory Valley Center, please apply via the provided links or contact Connor Mitchell at connor.mitchell@evcmail.org\r\n\r\nEmory Valley is an equal opportunity employer. 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As part of the Emory Valley Center, EVELC supports children of all abilities through a play-based, developmentally appropriate curriculum that nurtures cognitive, social-emotional, language, and motor skills. The center fosters a responsive, family-centered environment with trained educators and actively encourages parental involvement. With a capacity of 98 children, EVELC is wheelchair accessible and offers services in English, Spanish, and Chinese. Open Monday through Friday from 7:00 AM to 6:00 PM, the center provides flexible care options, including subsidized programs, sliding scale fees, sibling discounts, and scholarships. \r\n\r\n\r\nEmployment and Community first Specialist Responsibilities: \r\n Engage with each person we support using the Person Centered Support Plan (PCSP). \r\n Assist in maximizing participation in community relationships and activities. \r\n Support daily living skills: hygiene, food prep, money management, etc. \r\n Promote community relationships and independence with neighborhood mapping. \r\n Help take informed risks to improve life quality safely. \r\n Administer medications and document as per required guidelines. \r\n Perform other duties assigned by leadership as needed.\r\n Requirements\r\n Must have a Diploma/GED\r\n Must be at least 18 years of Age \r\n Strong judgment and ability to remain calm under pressure\r\n Compassionate approach to personal care\r\n Comfortable interacting with diverse individuals\r\n Basic computer and administrative skills\r\n Adaptability and strong problem-solving in dynamic settings\r\n Ability to de-escalate behavioral situations\r\n Benefits\r\nRetirement Plan 403(b) \r\nHealth Insurance\r\n Dental Insurance\r\n Vision Insurance\r\n Paid time off\r\n Employee assistance program\r\n Employee discount\r\n Flexible schedule\r\n Health savings account\r\n Life insurance\r\n Referral program\r\n \r\n\r\nIf you're interested in applying for the Direct Support Professional role within the Employment and Community First Department or learning more about Emory Valley Center, please apply via the provided links or contact Connor Mitchell at connor.mitchell@evcmail.org\r\n\r\nEmory Valley is an equal opportunity employer. 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It supports children, adults, and families across 16 East Tennessee counties, offering a wide range of services including supported living, day programs, employment assistance, early intervention, family support, and therapies such as speech, occupational, and behavioral health. The center also operates the Emory Valley Early Learning Center, an inclusive preschool licensed by the Department of Human Services. In 2016, Emory Valley Center opened a new facility to expand its services and continue its mission of promoting independence, dignity, and community inclusion for individuals with disabilities.\r\n\r\n\r\nDirect Support Professional Responsibilities:\r\n Assist with daily living tasks (e.g., cooking, dressing, grooming)\r\n Support community involvement and relationship-building\r\n Monitor and report on individuals’ physical and emotional well-being\r\n Administer medications and follow medical guidelines\r\n Maintain a safe, clean environment\r\n Implement behavior support plans and encourage positive behaviors\r\n Maintain accurate documentation and share updates with the care team\r\n Promote independence through guidance and problem-solving\r\n Be able to travel to multiple sites in the Knoxville & surrounding area's\r\n Perform additional duties as needed based on the day and environment\r\n Requirements\r\nStrong judgment and ability to remain calm under pressure\r\n Compassionate approach to personal care\r\n Comfortable interacting with diverse individuals\r\n Basic computer and administrative skills\r\n Adaptability and strong problem-solving in dynamic settings\r\n Ability to de-escalate behavioral situations\r\n Benefits\r\n Health, Vision, and Dental Insurance\r\n 403(b) Retirement Plan\r\n Paid Time Off\r\n Life Insurance\r\n Employee Assistance Program\r\n Referral Program\r\n Gym Membership and more!\r\n \r\n\r\nIf you're interested in applying for a Direct Support Professional role or learning more about Emory Valley Center, please apply via the provided links or contact Connor Mitchell at connor.mitchell@evcmail.org\r\n\r\nEmory Valley is an equal opportunity employer. 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It supports children, adults, and families across 16 East Tennessee counties, offering a wide range of services including supported living, day programs, employment assistance, early intervention, family support, and therapies such as speech, occupational, and behavioral health. The center also operates the Emory Valley Early Learning Center, an inclusive preschool licensed by the Department of Human Services. In 2016, Emory Valley Center opened a new facility to expand its services and continue its mission of promoting independence, dignity, and community inclusion for individuals with disabilities.\r\n\r\n\r\nResponsibilities:\r\nThe Case Manager will coordinate with Emory Valley Center (EVC) staff and outside professionals for the benefit of the person supported, will develop plans to support people, and will maintain comprehensive electronic health records in relation to the provision of Person-Centered services and support for an assigned case load. Using discretion and independent judgment, the Case Manager coordinates and monitors the assessment and treatment planning process; the delivery and follow-up care of people; assures that the appropriate services plan and person-centered practices are followed. The Case Manager actively works to align Professional Services with company goals and the Department Disabilities and Aging (DDA)/ Managed Care Organization (MCO) initiatives which advance the care and coordination of services for people. The Case Manager also serves as an advocate and liaison for and on behalf of the people. The Case Manager actively participates, facilitates, and contributes to the organization’s ongoing mission to build and strengthen our internal culture with compassion, forward thinking, quality, value and respect for diversity, equity, inclusion, and belonging to enhance the lives of those we serve. Initiates and maintains communication between EVC, families, conservators, Independent Support Coordinators (ISC’s), State Case Managers, medical professionals, therapists, advocates and MCO’s regarding services, support, progress, and problems. Works with people and families advocating for improvements in individual situations whereby more favorable conditions may be attained regarding work, recreation, home, attendance, interpersonal relationships, and so forth.\r\n\r\n Main contact for families and professionals on support plans. \r\n Ensures person-centered planning and PCSP development. \r\n Makes monthly contact with family/conservator for each person. \r\n On-call for emergencies requiring medical judgment. \r\n Coordinates hospital care and discharge planning. \r\n Communicates with Circle of Support and care teams. \r\n Assists with Medicaid redeterminations and appeals. \r\n Writes PCSPs for private pay individuals. \r\n Reviews medication logs, ITSPs, and PCSPs for accuracy. \r\n Submits monthly Provider Reviews by the 20th. \r\n Schedules medical appointments and assessments. \r\n Reviews health records for trends and follow-up needs. \r\n Ensures professionals have needed medical info. \r\n Coordinates required appointments with assistants. \r\n Processes medical visit paperwork daily. \r\n Manages daily prescriptions and pharmacy coordination. \r\n Ensures meds match doctor’s orders and are available. \r\n Follows Medication Administration policy. \r\n Shares updates with Case Manager Assistants. \r\n Promotes use of tech for independence (e.g. phones, tablets). \r\n Identifies tech, community, and work-related goals. \r\n Maintains and updates ITSPs and PCSPs regularly. \r\n Writes and monitors specialized support plans. \r\n Visits each supported home monthly. \r\n Reviews and revises PCSP drafts as needed. \r\n Completes annual paperwork and consents. \r\n Ensures Human Rights forms are complete and accurate. \r\n Monitors and reports any rights restrictions. \r\n Obtains informed consent for psychotropic meds. \r\n Coordinates therapy orders and insurance approvals. \r\n Follows up on therapy services and recommendations. \r\n Attends appointments when needed. \r\n Works with Clinical Services on mental health support. \r\n Maintains flexible, in-office and field schedule. \r\n Provides after-hours and holiday support as scheduled. \r\n Tracks time in Practical Health Systems. \r\n Performs other duties as assigned by leadership.\r\n Requirements\r\nBachelor’s degree in a related field or TN Licensed Practical Nurse (LPN) preferred.\r\n Medical Assistant certificates may be accepted as an alternate to LPN with at least one (1) year of experience.\r\n Five (5) years of healthcare or DDA experience may be accepted as an alternate to a LPN or Medical Assistant certificate.\r\n Case management experience preferred.\r\n DDA and Managed Care Organization (MCO) designated online training, First Aid, CPR, and Medication Certification course within first 90 days of employment, and any other required training.\r\n Benefits\r\n Health, Vision, and Dental Insurance\r\n 403(b) Retirement Plan\r\n Paid Time Off\r\n Life Insurance\r\n Employee Assistance Program\r\n Referral Program\r\n Gym Membership and more!\r\n \r\n\r\nIf you're interested in applying for the Case Manager, or if you want to learn more about the Emory Valley Center, please apply via the provided links or contact Connor Mitchell at connor.mitchell@evcmail.org\r\n\r\nEmory Valley is an equal opportunity employer. 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