$23-28/hour
16800 Canal St, South Holland, IL 60473, USA
POSITION TITLE: Assistant Sales Lead RESPONSIBILITY: This position works alongside the Sales Manager to act as a liaison, oversee sales/customer service rep staff. Contributes to the overall company success by ensuring sales goals are met. DEPARTMENT: Sales Department REPORTS TO: Sales Manager HOURS/SCHEDULE: Full-Time, Monday – Friday 9:00AM-5:00PM Sunday - Occasionally DRESS CODE: Business Casual Attire PAY RATE: $23.00-$28.00 an hour KEY DUTIES AND RESPONSIBILITIES: Responsible for setting the example for customer engagement that exceeds industry standards Conduct training, coaching, developing and motivating sales/customer service reps to achieve maximum sales productivity Assist Sales Manager with leading the sales team and server as the expert on company culture, sales operations and policies and procedures Create and implement strategic sales plans Recover customers, build and maintain client relationships Assist sales staff when handling customer complaints, provide appropriate solutions and alternatives within time limits to improve customer satisfaction Attend outside customer meetings with sales/customer service reps Assist Sales Manager with sales presentations Establish individual and annual sales goals for team members Provide periodic reports Stay updated on industry trends and market conditions to identify new business opportunities Collaborate across departments to ensure smooth coordination and drive overall business success. Other functions and tasks as assigned by your manager. EDUCATION REQUIREMENTS: High School Diploma WORK EXPERIENCE REQUIREMENTS: Strong leadership qualities Strong delegation skills and strategic thinking Minimum of 4 years sales experience with at least 2 years of sales management experience Ability to coach and supervise staff, included but not limited to, organizing, delegating, training and motivating sales team Proficient in Microsoft Office 365, particularly Excel, Word, and Email Bilingual – English and Spanish (must) Exhibit good decision making, problem solving, demonstrate great communication, organizational skills and detailed-oriented. Strong phone contact handling skills and active listening Ability to travel out of state PHYSICAL REQUIREMENTS: Ability to sit for prolonged periods of time