Executive Assistant (East Village)

To apply, - Send a PDF copy of your resume to the job posting - Include 2-4 sentences about why you are interested in this role and describe your qualifications - Past this exact phrase into the subject line of your application: "Exec. Assistant" MGNY Consulting Corp. is a fast-growing firm simplifying property tax management and driving innovation in affordable housing across New York City. Founded in 2008, we’re a collaborative, service-driven team, and we’re looking for motivated professionals to grow with us and make a real impact on the city we call home. Status: Full-Time Schedule: 8:00 - 5:00 pm with a 1-hour lunch break Location: On site at 109 E 9th Street, New York, NY 10003 Annual Salary: $54,600-$58,500 Benefits: Medical, Dental, Vision, LTD, 401(k) with match, Commuter Benefits with company contribution, Paid Time Off including: Vacation, Sick, Holidays & Educational Position Summary: This position has overall responsibility for providing administrative support to MGNY’s NYC office and various MGNY’s departments as necessary, with a primary focus on the Tax Appeal Unit. Responsibilities to include, but not limited to: providing client support, general administrative duties, following up with clients and government agencies for various services, and handling current & potential clients' questions and concerns via phone, email, and chat. Essential Functions: General Office Duties: - Greet visitors to the office - Answer and direct phone calls for the main office line - Managing schedules for executive team - Maintain and order office supplies - Maintain and order kitchen and bathroom supplies - Assist in planning and coordinating office meetings and company functions Tax Appeal Unit Duties: - Process client onboarding - Provide courteous customer service to applicants, tenants and clients - Provide clear, consistent, and transparent communication with clients, property owners, and government agencies to obtain required documentation or provide status updates. - Follow up with clients, as needed. Enter and manage data for client communications in internal systems, ensuring records are up-to-date - Create agreements, such as Tax Appeal documents, as needed - Process checks, take payments over the phone, and follow up on unpaid invoices as needed - Other duties as assigned Education and Experience: - Associate Degree and 3+ years of relevant professional experience, including office, hospitality or retail experience; or the equivalent combination of education and experience Required Skills/Abilities: - Proficient with Microsoft Office Suite and G-Suite - Excellent verbal and written communication skills - Demonstrated ability to work in a solutions oriented mindset - Ability to develop new client relationships - Excellent time management skills with a proven ability to meet deadlines - Ability to prioritize tasks and to delegate them when appropriate - Learning agility, resourcefulness - Drive for results - Highly detail-oriented with strong accuracy when preparing, reviewing, and entering documents and data Physical Requirements: Ability to sit at a computer monitor for extended periods of time Ability to perform repetitive finger, hand, and arm movements Ability to lift up to 15lbs. Ability to effectively discern information and formulate appropriate action Ability to reach, squat, bend, and manually manipulate standard office equipment Reasonable accommodation statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.