Host (Upper West Side)

Host | The Wallace Lounge – New York City Location: Upper West Side, Manhattan Job Type: Part-Time or Full-Time Compensation: Hourly | Based on Experience About The Wallace Lounge: The Wallace Lounge is an intimate, design-driven cocktail lounge that blends classic hospitality with modern elegance. Our team cultivates a warm, refined atmosphere where guests are treated like regulars from their very first visit. If you love making people feel welcome, we want to meet you. The Role: As a host at The Wallace Lounge, you are the first impression. Your calm confidence, charm, and organizational skill set the tone for everything that follows. You’ll manage reservations, greet guests with poise, and orchestrate the flow of the evening with the support of our floor and bar team. Key Responsibilities: -Greet all guests warmly and by name whenever possible -Manage reservations and waitlist using Resy. -Quote accurate wait times and communicate seating flow -Answer phones, confirm bookings, and handle inquiries professionally -Maintain front entrance ambiance, including lighting and music level -Support coat check and assist with special guest requests -Communicate clearly with bar and service teams to maximize guest comfort What You Bring: -A genuine, gracious demeanor and hospitality mindset -Ability to multitask in a fast-paced, high-touch environment -Organized, composed, and tech-comfortable (experience with reservation systems like Resy or OpenTable a plus) -Polished verbal communication skills -Weekend, evening, and holiday availability -Experience in NYC restaurants, lounges, or boutique hotels is a plus What We Offer: -Competitive hourly pay -A beautifully designed and supportive work environment -Staff training focused on hospitality excellence -Meal discounts and wellness perks -Opportunities for growth within our hospitality group Apply today and become part of a team that’s redefining elegance on the Upper West Side.