Restaurant Manager – The Ribbon (Upper West Side) (Upper West Side)

The Ribbon has been a neighborhood staple since 2015, known for American Fusion cuisine, premium meats, fresh seafood, sushi, and one of the city’s most exciting beverage programs. We are seeking a driven, reliable, and hands-on Restaurant Manager who is eager to increase sales, train and motivate staff, and ensure smooth, consistent operations. The type of person we’re looking for: *Reliable and organized, with a proven track record of follow-through *Sales-minded, always looking for ways to increase check averages and revenue *Strong trainer and mentor, able to coach staff for excellence in service *Confident in implementing and enforcing policies and procedures *Skilled in inventory management and cost control *Familiar with Toast POS (including timecards, tips, and reporting) and 7shifts scheduling *A leader who inspires accountability and elevates the guest experience Key Responsibilities: *Oversee daily FOH operations and support BOH coordination *Hire, train, and mentor FOH staff including hosts and servers *Manage scheduling, timecards, and shift accountability via 7shifts *Conduct and maintain accurate inventory for beverages and smallwares *Control operational costs and identify waste-reduction opportunities *Lead staff meetings and provide ongoing coaching and feedback *Supervise delivery operations (Grubhub, DoorDash, Uber Eats, OWNER.COM) *Partner with ownership on marketing, events, and community engagement *Uphold brand standards and ensure policies/procedures are consistently followed Why Join The Ribbon? *Professional, stable team with low turnover *High-volume events supported by a dedicated in-house coordinator (Tripleseat) *Vibrant, fast-paced environment with a loyal neighborhood following *Advanced beverage program (wines on tap, extensive wine list, craft cocktails, sake, draft beer, nitro cold brew, robust happy hour) *Opportunity to grow with a strong brand and make an impact in one of NYC’s most desirable neighborhoods Apply today and bring your leadership, reliability, and passion for hospitality to The Ribbon’s management team.