Field Support Representative

TechOp Solutions is seeking   Customer Service Representatives (CSR) with strong listening skills, compassion, and a commitment to excellent service. The CSR will handle inquiries, process and track orders, and provide support via phone, email, and other channels.  Duties: Receive and process orders via phone, fax, mail, email, etc.   Provide courteous and professional support during inbound calls and emails  Maintain records, reports, and quality control documentation   Handle payments orders via approved systems  Guide customers in using the approved systems, including ordering items and updating information  Other duties, as assigned  Requirements Minimum of 2 years’ experience in a customer service environment   Proficient in ordering process CRMs Proficient in communication (oral and written), analytical thinking, and customer service  Minimum of a high school diploma, or equivalent  Proficient in the use of Microsoft Office application  Must be able to pass a typing test  Must be able to obtain and maintain government agency suitability requirements as a condition of employment  Benefits The pay range for this role reflects a variety of factors that are considered when making compensation decisions, including but not limited to: job location, relevant skills and experience, education and certifications, contract-specific requirements, and organizational needs. Final compensation will be determined based on the facts and circumstances of each individual case, and it is not typical for hires to be made at or near the top of the range. A reasonable estimate of the current range for this position is $18.56. – $23.65 hourly. This position is covered under the Service Contract Act (SCA) and includes health and welfare benefits in addition to any applicable vacation and holiday leave as required by the contract (The application deadline is October 1. This date is tentative and may change with short or no notice.) IND123

This is an in person, not remote position. The retired professor has written several books, many articles and has knowledge to share with a young person, so having an open and learning attitude is helpful. His wife is available to help as needed also. The candidate should be able to be patient to work with an elderly person, strong in typing and grammar, familiar with computer skills. Tasks include taking dictation, ability to talk slowly and clearly when reading, some researching and writing abstracts, posting articles on Social media sites. Unique opportunity for educational and professional advancement support. Please send a detailed resume. Tuesday, Thursday and Friday and weekend days as needed, hours from 2pm to 5pm; some flexibility as needed by applicant and Professor.

Secretary III-Work Control- Naval Air Station Patuxent River Competitive Wages and an Allowance for Insurance and 401k! Top reasons to work at EMI Services, a subsidiary of TechFlow: Health Care Plan -Medical, Dental & Vision Paid Time Off -Vacation, Sick & Federal Holidays Employee Stock Ownership Plan (ESOP) The Secretary III (Work Control) position primarily receives records and distributes Preventive Maintenance schedules to service crews. This is a highly responsible and detailed clerical position essential to the successful completion of operations. Work involves proficiency in the utilization of spreadsheets, meeting deadlines for reporting and issuing job assignments, data entry, and managing the updating of information as it changes on a daily basis. Salary $25.52 plus $4.93 fringe benefits used towards insurance and 401k! See ALL the fantastic benefits you receive as an employee of EMI below!! Key Responsibilities Record information, such as name, address, article to be repaired, or service to be rendered Distinguish tickets in the query and assigns them to the correct department Prepare work orders and distributes to service crew, schedules service calls and dispatches service crew Relay messages and special instructions to mobile crews and other departments using email and telephone Schedule and dispatch all preventative and cyclic maintenance work orders Input technician’s time and notes managing the Smartsheet records Close out tickets by putting them in a completed status with detailed notes for documentation Call or write the customer to follow up and ensure satisfactory performance of service Troubleshoot any discrepancies or researches complex work orders when necessary Keep record of service calls and work orders by maintain proper filing of completed work orders Performs other related duties, as assigned Essential Skills Work efficiently under pressure in a high-energy setting Ability to succeed in a high-demand environment Knowledgeable in current office equipment Effective oral and written communication skills Effective technical, interpersonal, organizational and telephone etiquette skills Considerable knowledge of office practices, procedures, equipment, and standard clerical techniques Some knowledge of dispatching methods, techniques, and practices Some knowledge of building maintenance needs and service requirements Some knowledge of the practices, methods, materials, and equipment of the building trades Type; operate a personal computer, with emphasis on accuracy, mental alertness, and neatness Adaptable and flexible in work situations Establish priorities to ensure completion of tasks in a timely manner Requirements High School Diploma or GED Must have 2+ years in a related administrative position or formal vocational/technical training in office work Must be computer literate with knowledge of MSWord, Excel and other Microsoft Office programs Regular, dependable attendance Valid driver’s license compliant with REAL ID Act or are you willing and able to obtain one Pass a pre-employment drug screening and background check U.S. citizenship to Obtain and maintain access to military installations Physical Requirements Carrying objects/boxes/print-outs short distances Extensive work with a personal computer May require lifting and moving as much as 25 pounds with assistance Use of hands, reaching with hands and arms, talking, and walking Prolonged periods of sitting, bending, squatting, standing, twisting, or stooping This is an indoor clerical position * Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Click here to follow EMI Services on Facebook Benefits As a team member at EMI, you’ll enjoy: Generous benefits package consistent with Service Contract Act Insurance Allowance Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Employee Stock Ownership Plan (ESOP) Paid Time Off (Vacation, Sick & Federal Holidays) Short Term and Long Term Disability Term Life Insurance Referral program- Join our team then bring your friends What Sets EMI Apart EMI is an industry-leading provider of DOD base operation support services, facilities maintenance, and logistics. Our goal is to contribute to the repair and maintenance of buildings and equipment. EMI consistently delivers cost-saving through best value innovations and quality service that exceeds our clients’ expectations. The Right Partner: EMI has grown by gaining our customers’ trust and our employees’ loyalty. We’ve successfully performed over 60 service contracts and we understand the unique challenges facing today’s military. We offer exceptional responsiveness and a strong commitment to customer satisfaction. We demonstrate this commitment by consistently earning some of the highest customer satisfaction ratings in the industry. The Right Team: The EMI team includes over 250 high-achieving professionals, administrative and trades personnel deployed in various locations throughout the United States. At times, we augment our in-house capabilities with proven and capable business partners. The Right Approach: EMI brings vast expertise and proven solutions to augment our clients’ operations. We provide a platform that delivers seamless mission support and exceptional customer service in a very cost-effective and repeatable solution. #emiservices

Our client, a global investment firm, is seeking a Mailroom Generalist to join their organization. The hours are 8:00/8:30 AM - 4:30/5:00 PM, Monday through Friday, onsite five days a week in their Manhattan office. Responsibilities: * Receive, deliver, and process interdepartmental and external mail, parcels, and materials * Operate and maintain mailroom equipment and oversee supply levels in Print/Copy Rooms * Register guests, vehicles, and vendors in the building system * Maintain records for billing, inventory, and shipping while ensuring accurate documentation * Build and maintain relationships with vendors, coworkers, and all levels of staff * Assist with planning, set-up, and coordination of office events as needed Qualifications: * College degree required * 1-3+ years of experience in facilities, mailroom, operations, or transferable customer service roles * Strong organizational, multitasking, and interpersonal skills * Ability to handle confidential information with discretion * Proficiency in Microsoft Outlook, Word, and Excel; hands-on experience with office equipment * Energetic, adaptable, and professional team player Compensation/Benefits: * Up to $66,560 base salary plus bonus * Health, dental, and vision insurance with small employee contribution * Commuter benefits * 401K * 10 PTO days + 5 sick days Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Welcome to Priority Office Automation! We are a client-focused provider of advanced multifunctional devices and office technology solutions, dedicated to transforming business operations for our customers. As a Diamond-level Xerox Authorized Partner, we pride ourselves on offering customized systems that enhance workflow efficiency and reduce operational costs. We are excited to invite a friendly, organized, and proactive Front-End Office & Customer Care Coordinator to join our welcoming team! In this role, you will be the first point of interaction and serve as the face of our front office and ensure exceptional customer care with our valued clients and play a crucial part in creating a positive experience. You will also handle incoming calls, greet visitors, coordinate service requests, and help maintain strong customer relationships and retention. Responsibilities Greet and welcome customers warmly, ensuring a friendly atmosphere. Manage phone calls and inquiries, directing them to the appropriate team members with a smile. Log and track service calls, ensure timely follow-up on customer issues and help coordinate scheduling for service technicians. Coordinate the calendar for appointments, ensuring everything runs smoothly. Prepare and manage documentation, including service requests and proposals, making sure everything is clear and organized. Handle incoming and outgoing mail and packages with care, ensuring timely delivery. Maintain a neat and tidy reception area, contributing to a professional environment. Collaborate with the team to support daily operations and enhance customer satisfaction. Handle light administrative tasks to support the team, such as filing and data entry. Requirements Previous experience in customer service or an office administrative role is a bonus! Strong communication skills and a friendly demeanor are essential. Ability to multitask and stay organized in a busy environment. Proficient in Microsoft Office Suite, Canva and office equipment. A positive attitude and willingness to assist colleagues and clients alike. High school diploma or equivalent; additional training in office administration is a plus. Benefits Paid Time off Health Insurance: Medical, Dental, Vision Plans Holidays off Recognition Programs Training & Development Programs

Church has opening for a part-time Front Desk Receptionist temp. Meet and Greet clients. Answer phones, and basic MS Office skills. Professional, strong communication skills, good organizational skills, able to multitask and a team player. Good customer service, patient, kind, and a good attitude. Church experience is a plus. Pay $18-$20. Resumes to: lweinberg@phaxis.com An Equal Employment Opportunity Employer