Marketing Administrative Assistant/Office Clerk

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. $18 - $21 per hour Responsibilities: Greet patients Answer phones Schedule patient appointments Complete new patient registration and data entry Discuss insurance benefits, authorization requirements and payment responsibilities Collect patient balances (copay/deductible/coinsurance) Perform standard day-to-day clinical administrative responsibilities Requirements High school diploma or equivalent. Prior experience in a customer service or administrative role, preferably in a healthcare setting. Excellent interpersonal and communication skills. Strong attention to detail and organizational skills. Ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficient in computer skills and ability to learn new software systems. Benefits Monthly performance bonus Medical, dental, vision insurance Life insurance 401k Employee assistance program  Employee discounts Employee referral program Paid time off (PTO)

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. $18 - $21 per hour Responsibilities: Greet patients Answer phones Schedule patient appointments Complete new patient registration and data entry Discuss insurance benefits, authorization requirements and payment responsibilities Collect patient balances (copay/deductible/coinsurance) Perform standard day-to-day clinical administrative responsibilities Requirements High school diploma or equivalent. Prior experience in a customer service or administrative role, preferably in a healthcare setting. Excellent interpersonal and communication skills. Strong attention to detail and organizational skills. Ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficient in computer skills and ability to learn new software systems. Benefits Monthly performance bonus Medical, dental, vision insurance Life insurance 401k Employee assistance program  Employee discounts Employee referral program Paid time off (PTO)

We are hiring an Administrative Assistant to work out of our San Francisco and Oakland Office! Responsibilities:  Plan, coordinate and execute exciting events for the office and company, working alongside office leader, including lunch and learns, companywide ERG events, office birthday/work anniversary events, office happy hours, office lunches, etc. Cultivate the office culture for internal and external clients. Work alongside all admins throughout the company to create a consistent and exciting office experience. Own the incoming and outgoing mail and package deliver process for the office. Fill out letters of transmittal as needed. Maintain the office kitchen, supply room and conference rooms, ensuring a high level of detail for a presentable office space. Assist in coordinating desk, office, and conference room reservations when needed. Assist with adding visitors to the building security list. Assist in coordinating with property management, including floor warden duties. Assist office leadership with expense reports. Assist with ordering insurance certificates as needed. Assist accounting with invoice backup. Help with miscellaneous projects and tasks for the office and company as needed. Requirements Excellent organizational skills. Proficient in Microsoft Office Suite Self - starter Strong communication skills 1-3 years applicable experience supporting an office with administrative duties. Strong preference for those with experience in the AEC industry. Work schedule: Monday-Thursday 20 hours per week 10:00am-3:30pm in San Francisco Expected to travel and work out of the Oakland office on Wednesdays Physical Demands: Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull/push and carry up to 20 pounds with accommodations. Work Conditions:  Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment.  Travel to other BKF locations and client sites may be required.  Benefits The typical base salary range for this position is $24.00 - $30.00 an hour and will vary depending on skills, experience, education, and geographical location. This is an hourly position paid biweekly. Competitive salaries, end of year bonuses, profit sharing, and 401k. Generous vacation and sick time packages, pro-rated for part-time employees 8 Paid Holidays Education reimbursement, Paid annual dues for professional and societal organizations. BKF Engineers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. BKF Engineers does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and a specific solicitation for the position or other approved engagement request for the position with BKF Engineers, BKF Engineers reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited submittals are done at the risk of the recruiter.

Job Summary We are seeking a highly organized and motivated Receptionist/Administrative Assistant to join our team. This role is essential in providing exceptional front desk support and administrative assistance to ensure the smooth operation of our office. The ideal candidate will possess strong communication skills, be detail-oriented, and have the ability to manage multiple tasks efficiently in a fast-paced environment. Job Type: Full-time Pay: $18.50 per hour Responsibilities Greet and assist visitors and clients in a friendly and professional manner. Manage incoming calls, emails, and correspondence, directing them to the appropriate personnel. Maintain an organized front desk area and ensure all office supplies are stocked. Schedule appointments and manage calendars for staff members. Perform data entry tasks and maintain accurate records. Assist with customer support inquiries, providing information as needed. Support office management tasks including filing, copying, and document preparation. Collaborate with team members to ensure efficient office operations. Handle confidential information with discretion. If you are looking for an opportunity to contribute to a dynamic team while enhancing your administrative skills, we encourage you to apply for this position. Requirements Previous experience as a receptionist or administrative assistant is preferred. Strong organizational skills with the ability to prioritize tasks effectively. Excellent time management skills to meet deadlines in a busy environment. Bilingual abilities are a plus, enhancing communication with diverse clients. Familiarity with office management procedures and basic computer software (e.g., Microsoft Office Suite). Experience in medical or dental reception is advantageous but not required. Strong interpersonal skills with a customer-focused attitude. Ability to work independently as well as part of a team. Benefits 401(k) Flexible schedule Paid time off

QualDerm Partners is a leading dermatology network, encompassing 150+ locations across 17 states and proudly founded and owned by women. Our mission is to educate, protect, and care for your skin, ensuring that our patients receive the very best in comprehensive skin care. We aim to empower our communities with knowledge about skin health, touching on the importance of skin cancer prevention and encouraging regular dermatologic care. As a Front Office Receptionist, you are the first point of contact for our patients and play a vital role in creating a welcoming atmosphere. You will manage patient registration and ensure all information is accurately captured in our medical systems. Providing exceptional customer service to our patients, physicians, and other medical professionals is paramount in this position. Key Responsibilities: Welcome patients and visitors, addressing their needs either in-person or over the phone. Utilize the Practice Management System (EMR) to ensure accurate patient arrivals and registrations. Prepare and maintain necessary paperwork prior to patient appointments. Handle appointment rescheduling and communicate with patients regarding their visits. Assist in optimizing patient flow by effectively scheduling appointments and addressing patient questions. Ensure the reception area is organized and welcoming. Manage patient financial interactions, including collecting co-pays. Maintain confidentiality and compliance with health regulations. Demonstrate outstanding customer service while managing multiple tasks in a fast-paced environment. At QualDerm Partners, we are committed to not only providing high-quality skin care but also fostering a supportive and enriching work environment for our employees. Join us in our mission to provide exceptional patient care! Requirements High School Diploma required; Associate’s Degree preferred. 1 year of customer service experience, preferably in a healthcare setting. Strong communication and interpersonal skills. Ability to manage multiple tasks efficiently and maintain attention to detail. Proficient in using medical billing or practice management software; experience with EMR systems is a plus. Benefits Benefits of joining Qualderm Partners: Competitive Pay – Attractive compensation to reward your hard work Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges Exclusive Employee Discounts – Save on products and services with special discounts just for you Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

At Rely Health, we leverage a comprehensive suite of technology tools to ensure every patient receives personalized support throughout their healthcare journey. Our patient care navigators utilize advanced AI-driven solutions, multi-channel communication platforms, and real-time data analytics to provide high-quality, cost-effective, and accessible care to diverse communities across the United States. By combining human empathy with cutting-edge technology, Rely Health ensures comprehensive, efficient, and accessible care navigation for all patients, regardless of their location or circumstances. Our solution not only reduces worry and frustration for patients and their families but also improves overall health outcomes and reduces the total cost of care. About the Role: The Regional Program Manager drives operational excellence and strategic navigation performance across multiple customized client navigation programs, including back office/virtual and in person navigation services. This role combines strategic leadership with hands-on operational execution to ensure successful delivery of client-specific metrics while developing high-performing teams. Working closely with Shift Supervisors/Leads, and frontline staff, this position champions technology adoption, data-driven decision making, and innovative solution development to optimize service delivery and program outcomes while actively contributing to product development. Key Responsibilities Strategic Program Execution Drive strategic program execution across multiple client contracts, ensuring alignment with unique metrics and contractual requirements. Develop and implement standardized yet customizable approaches to program delivery while maintaining client-specific objectives. Cross-Functional Collaboration: Partner with teams such as Account Management, Product, and Analytics, to align priorities, define deliverables, and ensure seamless integration of operational pilots, programs, and processes. Create and maintain frameworks for measuring, analyzing, and reporting program success across varying client metrics. Proactively identify and implement operational process improvements to enhance program efficiency and effectiveness. Balance resolution of issues with appropriate escalation protocols, ensuring problems are solved at the right organizational level. Operational Leadership Manage and prioritize operations resources across back office and in person programs based on volume, complexity, and client needs, ensuring optimal staffing models for each service delivery type. Develop and manage staffing plans to meet business objectives. Monitor and ensure compliance with program Service Level Agreements (SLAs), regulatory requirements, and organizational standards. Lead real-time service recovery efforts, implementing coaching and process improvement plans to address client and patient concerns. Establish and enforce protocols for any operational changes or new workflows. Create structured communication channels ensuring collaboration with onsite navigation teams and care back office teams. Manage the ongoing development and refinement of the care advocate and operations staffing system. Innovation and Technology Guide teams through program changes and technology implementations. Participate in product development discussions, representing operational perspectives and requirements. Collaborate with product content developers to ensure tool effectiveness and user experience optimization. Guide navigation teams in proper utilization of product feedback channels and feature request protocols. Identify and prioritize automation opportunities based on operational impact and feasibility. Lead implementation and adoption of new features, translating technical capabilities into operational value Requirements Minimum Required Qualifications: Bachelor's degree in Healthcare Administration, Business Administration, or related field 4+ years progressive experience in operations management, preferably in healthcare or related industries 3+ years of demonstrated experience in people management and team leadership Demonstrated success in managing complex client relationships Strong analytical skills with the ability to interpret complex data and make data-driven decisions Experience in customer facing roles Experience with healthcare technology platforms and product development cycles, including: Electronic Health Record (EHR) systems (Epic, Cerner, Meditech, etc.) Care management or patient navigation platforms Proven track record of driving operational improvements   Preferred Qualifications: Experience in startup or high-growth environments Understanding and experience of healthcare operations and systems is highly preferred. Experience building programs from ground up Background in direct patient care, community health, or care coordination Strong background in healthcare technology implementation and product development Experience managing a call center setting Competencies (Knowledge/Skills/Abilities): Excellent communication skills, both written and verbal, with the ability to effectively interact with all levels of the organization and external stakeholders Proficiency in project management methodologies and tools Demonstrated ability to translate operational needs into technical requirements Track record of driving technology adoption and user engagement Knowledge of healthcare regulations and compliance requirements Track record of successful change management Ability to drive strategy and operational planning Ability to drive initiatives based on data-driven decision making Ability to adapt to a changing environment Ability to manage multiple priorities in a fast paced environment Competent use of Google Suite, Microsoft Suite, MacOS   Licensure/Certification None Working/Environmental Conditions On-site work environment 3 days a week with ability to travel up to 20% May require flexible hours to support multiple program needs Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Benefits 401(k) Dental insurance Health insurance Vision insurance Technology reimbursement Paid time off (Vacation, Sick, Holiday) Paid Parental leave Professional development Target Start Date: September 2025 Location: Burr Ridge, IL FLSA Status: Exempt Job Status: Full Time Work Schedule: Monday - Friday with occasional evenings and/or weekends Vehicle Required: No Amount of Travel Required: 20% Reports To: Head of Operations Salary Range: 90,000 to 110,000 DOE