Bilingual Customer Service

INSURANCE PRODUCER Apply now to join our team Property, Casualty, Life and Health licenses will be required, however, will train the right candidate Very competitive Hourly wages plus Bonuses Must be able to work as part of a team Sales experience a plus Bilingual Spanish a plus Must be an excellent communicator Must be able to work with the public in person and over the phone If you are looking for an exciting opportunity, email me your resume in PDF

Our receptionist is the initial point of contact for Blair County Court of Common Pleas, Court Administration, so oversees the reception area, receives and handles telephone inquiries, and assists in the process for protection from abuse petitions (PFAs). Essential duties include preparing weekly sheets for upcoming court schedule to ensure Court secures files, entering PFAs into computer system, tracking continuances, preparing and submitting monthly statistical reports; handling daily mail, preparing requisitions for office supplies, and performing other support-level duties assigned or directed. Requirements Qualified candidates must have a high school diploma or GED; a minimum of one year's experience, preferably in an office environment; effective interpersonal relations and communications skills; a courteous, patient, and professional demeanor; ability to maintain confidentiality; ability to work closely with people of all skills and backgrounds; effective time management skills; English fluency; and computer literacy, including knowledge of Microsoft Excel and Word. Job must be performed onsite in Hollidaysburg, PA. Benefits Competitive benefits package starts first of the month following 30 calendar days for this union-eligible position and includes 90% employer-paid PPO healthcare with vision and three-tier prescription components, pension plan, public employer's equivalent of 401(k), short-term disability, term life insurance, a menu of voluntary benefits that includes dental and Aflac, and 14 annual paid holidays and other time-off provisions. Starting wage is $13.09/hour x 35-hour workweek. EQUAL OPPORTUNITY EMPLOYER

Administrative Assistant needed for busy behavioral health practice. Position requires strong computer, writing, interpersonal, organizational, and independence skills. Duties include attending to phone calls, scheduling, coordination of intakes, help with billing, support for psychologists in practice, and other office tasks. The position is twenty hours per week, Monday through Friday, and 9:00 am to 1:00 pm. The ideal candidate has several years of experience in a medical, behavioral health, or other related office setting.

** Must be located in California or Oregon At Rely Health, each patient receives a steadfast companion on their healthcare journey. Empowered with technology, our patient care navigators not only ensure high-quality engagements, but also make comprehensive care more cost-effective and accessible for all patients. The Care Advocate guides patients and their families throughout the patient’s care journey  by combining human interaction and technological tools to facilitate a seamless experience during the initial intake process through their journey to and from their appointments.  The Care Advocate helps reduce worry and frustration for patients, families, and caregivers by increasing communication, coordination, and efficiency across the healthcare and transportation system; performs various activities including, but not limited to: assist patients with completing all medical forms for the clinic through the use of technology;  obtain referrals or authorizations; arrange transportation; contact patients prior to appointments as needed to ensure follow-through; document activities of patient advocacy; maintain knowledge of and collaborate with local healthcare-related resources and insurance plans;; and keep patients, their families, and caregivers apprised of care management.  The Care Advocate will be instrumental in helping build the technology platform to support the transitions through the patient’s care journey.   Acting as a personal patient concierge, strong customer service and communication skills are a must and will include heavy use of phone (inbound and outbound), email, and AI chat.   You will be responsible for understanding patient and / or provider requests and connecting the patients to the appropriate resource.   Success in this position is based on results-oriented goals and metrics. Shift Times Available (PT Time Zone): 8:00 a.m. to 4:30 p.m. 10:30 a.m. to 7:00 p.m. Patient Support Center Care Navigation Provide advanced coordination across multiple patient care pathways using tech-enabled workflows Establishes relationships with and serves as primary point of contact for patients and their family or caretaker. Assists patients requiring support with digital forms and surveys, utilizing AI tools to streamline the process. Facilitate patient engagement through proactive outreach and digital communication tools.   Clearly communicates the purposes and services available to patients, family members, and caregivers. Works with the patient to coordinate transportation into or out of a care setting  Maintains frequent contact with client or hospital/clinic leadership to assist with other duties as assigned for participation in client or hospital/clinic initiatives.  Aids in customer service, patient experience by maintaining a non-judgemental, calming presence and relaying feedback or patient issues to appropriate clinical or patient experience staff. Investigate and resolve patient/provider inquiries and concerns in a timely manner. Performs duties in compliance with Health Insurance Portability and Accountability Act (HIPAA) and understands the importance of protecting patient information. Develops expertise in insurance benefits and exclusions related to treatment. Maintains documentation of all client encounters in appropriate software applications or tools; completes reporting requirements according to program standards.  Enter detailed information into company proprietary software while conversing with patients. Fully discloses relevant training, experience, and credentials to ensure patients understand the services the Navigator is qualified to provide and refrains from any activity that could be construed as clinical in nature. Analyze patient data to identify care gaps and initiate outreach based on performance metrics.  Collaborate with AI tools to streamline patient interactions, focusing on higher acuity cases.   Meets key performance indicators including service levels, call volumes, adherence and quality standards. Attends team meetings regularly with active engagement and collaboration. Technology Integration  Test and utilize new tools or product features. Provides constructive, comprehensive, honest feedback regarding product and operational enhancements in a timely matter. Regularly engage with and integrate new technology solutions into the virtual care navigation process to enhance job efficiency and ensure seamless patient experiences. Remain adaptable and responsive to the continuous evolution of healthcare technology solutions, including software updates, new tools and digital communication platforms. Participate in regular training sessions and workshops to ensure proficiency in all adopted technology platforms. Utilize technology platforms to monitor and communicate with patients via education and screening tools, initiate or provide appointment coordination and provide timely reminders. Requirements Minimum Required Qualifications: High school diploma or GED Experience in customer service. Ability to maintain a high level of productivity autonomously Experience working in a call center environment Healthcare Experience  Preferred Qualifications: Caregiver experience. Experience working with individuals within hospitals or public health settings. Experience with underserved populations. Knowledge of Medicare, Medicaid and commercially insured payer common practices and policies Individuals with lived experience. 40+ wpm typing proficiency Experience documenting in electronic health record system or similar Experience using technology, apps, software Competencies (Knowledge/Skills/Abilities): Knowledge of medical terminology. Knowledge of Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) rules and practices.  Working knowledge of computer skills using MacOS systems, the internet, Microsoft Word, Excel, Outlook, Google Workspace tools (e.g., Drive, Docs, Sheets, Slides, Calendar, Meet), video conferencing platforms, and other browser-based tools. Demonstrated strong customer service orientation skills, digital communication (text, email), and telephone etiquette. Ability to communicate effectively and accurately in both verbal and written forms. Ability to remain organized and manage competing priorities. Ability to work within established timeframes as part of a care team or independently. Ability to develop relationships with patients and care team members. Ability to respectfully listen to patient and care team without interruption to understand patient needs, expectations, values, and perspectives; ask appropriate questions to ensure understanding; and respond appropriately. Ability to use logic and reasoning to approach problems and identify alternative solutions. Flexible and creative problem solver. Non-judgmental and energetic. Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Working Conditions Work is performed in a remote setting. Requires frequent use of the telephone and computer. Prolonged periods of sitting at the desk, computer work and reading can be anticipated. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with it. Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Benefits 401(k) Dental insurance Health insurance Vision insurance LT/ST Disability and Life Insurance Technology reimbursement Paid time off (Vacation, Sick, Holiday) Paid Parental leave Professional development Technology Reimbursement Target Start Date: Rolling start dates beginning mid-October 2025. Location: Remote, CA or OR FLSA Status: Non-Exempt Job Status: Full Time Work Schedule: Monday - Friday 8 hour shifts Vehicle Required: No Amount of Travel Required: None Reports To: Regional Program Manager Compensation: $20-$28/hour. Pay is determined by various factors, including but not limited to job-specific requirements, individual experience, internal pay equity, and organizational needs/budget considerations, all in alignment with our compensation philosophy.

Bookkeeper Looking for an individual to be a part of a team to run the accounting in a small landscape construction company. Computer Skills: Familiar with QuickBooks Desktop – including: Creating invoices, billing, and payroll functions. Recording of Invoices from Vendors in Bills and Payables through Bill Pay. Use Reconciliation for Credit Cards. Enter payroll hours, run payroll, payment of Federal Taxes. Ability to run Reports as necessary, adjust templates, create new clients, and new staff accounts. Excel: Familiar with Excel – use Excel to create reports as necessary – imported from QB. Create/Use Templates in Excel Spreadsheets Some experience with Formulas (basic math necessary – addition, subtraction, multiplication, division, percentages, figuring of square foot) Typing – minimum 50 wpm and 10 key. Duties include: Complete payroll on a bi-weekly schedule, Enter accounts payable and create payments to vendors Setup new client accounts, create billings for clients and record payments - accounts receivable. Reconcile of Credit Cards. Create bank deposits. Maintenance Billing – creates billing for maintenance clients once per month. Construction Billing – accurately keeps track of client billing and items “extras” that need to be billed. Create Billing – Communicate with Clients or Construction Partner to make sure billings are received in a timely manner. Experience with Payroll Quarterlies a plus. Ability to troubleshoot problems. Full-time position – 40 hours per week

Builders Capital is looking for a Front Desk Coordinator to join our team!  The Front Desk Coordinator plays a vital part in creating a welcoming environment for clients, vendors and team members.  As the first point of contact, the Front Desk Coordinator is responsible for managing the reception area, facilitating smooth day-to-day operations, and providing exemplary customer service.  Builders Capital is the nation's largest private construction lender, offering innovative financing solutions to a wide spectrum of developers and homebuilders. Loan products include options for Acquisition, Development, Construction, and Bridge financing, in the form of single-asset loans, portfolio loans, and revolving credit facilities. In addition to financing opportunities, Builders Capital borrowers can leverage national accounts for material purchase discounts, and access cutting-edge technology for project management, accounting, and BIM technology tools. Builders Capital is headquartered in Puyallup, Washington, with regional sales offices across the country. Why Builders Capital?  Competitive Compensation: Builders Capital offers competitive wages and performance-based incentives to recognize your impact and hard work.  Innovative Environment: Be part of a forward-thinking company at the forefront of revolutionizing construction finance.  Growth Opportunity: With our strong market position, you'll have endless opportunities to innovate, grow professionally, and build your career in tech and finance.    What You’ll Do:  Greet and welcome visitors, directing them to the appropriate department or personnel. Answer and route phone calls in a polite, prompt, and professional manner, taking accurate messages when required. Maintain the reception area in a clean and organized state, ensuring it reflects our professional image. Assist with mail processing, including receiving, sorting, and distributing packages and letters to the correct recipients. Oversee the cleanliness of Conference Rooms and Breakroom on a daily basis; ensure conference rooms are ready for meetings & visitors. Provide administrative support such as data entry, document preparation, and filing as needed. Monitor inventory levels of office supplies, coordinating orders and keeping supplies well-stocked. Support event planning logistics for internal meetings, client visits, or special events. Requirements High school diploma or equivalent; associate degree or additional certifications in office administration is a plus. 1-2 years of experience in a customer service, receptionist, or administrative role preferred. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfort with office management software. Exceptional verbal and written communication skills. Strong organizational skills, with the ability to multitask and prioritize effectively. Friendly, professional demeanor with excellent interpersonal skills. Ability to work in a fast-paced environment while maintaining attention to detail. Discretion and the ability to handle confidential information with integrity. Benefits At Builders Capital, we believe in taking care of our team. Here’s a sneak peek at the benefits that come with joining us:    Health Insurance – We’ve got you covered! Builders Capital pays 100% of your medical insurance premiums to keep you healthy and stress-free, offering a PPO and HSA plans.  Competitive Compensation – We offer competitive wages that reward your expertise and hard work.    Paid Time Off – Take time to recharge with 3 weeks of paid time off each year.    Paid Holidays – Enjoy 10 paid holidays throughout the year so you can spend quality time with family, friends, or doing whatever you love.    Health Savings Account (HSA) – We contribute annually into your HSA account (prorated from your hire date) and for those the select our HSA plan.  The pay Range for this position is $21.00 - $24.00 hourly commensurate with experience and education. This job posting highlights the most critical responsibilities and requirements of the job; however, there may be additional duties, responsibilities, and qualifications for this job. Construction Loan Services II LLC (Builders Capital) and its affiliates are Equal Employment Opportunity (EEO) employers and welcome all qualified applicants.  This is a full-time, exempt position. The job description contained herein is not intended to be a comprehensive list of the duties and responsibilities of the position, which may change without notice.