Solutions Architect - IT Systems & Platform Integration - Remote

At Interactive Strategies, our developers are the glue that unite great design with solid technology. We're looking for candidates who understand that front-end development is about more than technical skills, but creativity and attention to detail. We involve our developers in all aspects of our projects – therefore we’re seeking self-starters and passionate thinkers who can provide valuable ideas up-front and ensure that design concepts can be implemented effectively. We don’t use bloated frameworks like Bootstrap and pride ourselves on delivering lean, sleek web experiences. Attention to user experience, quality assurance, and accessibility is important. *This job is open to remote. QUALITIES YOU BRING TO THE TABLE: While we value your front-end development skills, your ability to thrive in our environment is equally as important. We're looking for a candidate with the following characteristics: Someone with the ability to always think one step ahead, catching problems before they happen Excellent communication skills and easy to work with Ability to apply critical, creative thinking and problem-solving to technology issues Curiosity to learn about new web technologies and approaches A team player who enjoys collaborating with others Well-organized and able to work under deadlines and multiple projects A highly motivated self-starter Requirements As a Front-End Developer at Interactive Strategies, we care most about the passion and talent you bring to the table. With that being said, requirements for this role include: Demonstrated knowledge of standards-compliant, responsive HTML & CSS Demonstrated knowledge of both vanilla Javascript and Javascript frameworks (specifically, React and/or Next.js) Strong understanding of usability across various device types and major web browsers Strong understanding of best practices for accessibility and WCAG 2 compliance (minimally AA) Experience with CSS preprocessors (SCSS, Sass, Less) and task-runners like Gulp Experience using Figma and Adobe Creative Suite for retrieving developer specifications and graphic assets A great eye for design accuracy, design consistency, and good instincts for how to improvise if a specific design is not provided NOTE: To be considered for this position, you must include samples of work showcasing your skill set. Please provide AT LEAST ONE of the following: a link to your portfolio website or PDF in your resume or cover letter a list of 3–5 website examples, along with a URL and a brief, specific description of your contributions for each a link to your GitHub, with clear direction to specific repos you would like us to review, along with a brief, specific description of your contributions for each Not required, but highly desired, knowledge includes any of the following: Design experience Git for version control Package managers (Yarn, npm, Composer) Build tools/task runners (Gulp, Webpack, Vite) Basic working knowledge of CMSes like Drupal, WordPress, and/or Sitecore Back-end or full-stack development experience (e.g., data architecture, PHP/MySQL) Experience with data fetching and working with external APIs Benefits We have a simple motto when it comes to company culture, "Everyone deserves to come to work and be happy." This means a few things: (1) we care as much about quality as we do about budgets, (2) we find the strengths in each employee and nurture them, (3) we encourage a culture that values innovation and creative freedom, and (4) we want you to have fun while you’re at the office. We may be an agency, but we understand that you have a life outside of work. We allow our employees creative freedom. We treat them with respect. We value their opinions. In that spirit, we offer the following benefits: Company-sponsored health, vision and dental insurance Pre-tax Flexible Spending Account (FSA) Profit sharing 4 weeks of vacation/sick time from day one; 5+ weeks at year 3 Company-paid short-term and long-term disability Company-paid life and AD&D insurance 11 paid holidays 401k with company match New business referral bonus Professional development opportunities Flexible work schedule Pre-tax DC Metro SmartBenefits Salary range: $75,000–$114,375 annually, commensurate with experience A little about us We're a well-respected interactive agency in downtown Washington, DC, known for deep strategic thinking. We strive to cultivate a collaborative, innovative environment where people feel valued, respected, and free to push creative boundaries—all while finding balance between work, home, and life outside the office. Interactive Strategies is a certified LGBTBE business and equal opportunity employer that values workplace diversity. We believe that diverse voices and viewpoints are critical to producing great work and helping our clients represent themselves effectively.

Join us in building great software—our team is looking for ambitious individuals eager to advance their development career in a collaborative setting. We are a software-focused tech company offering high-quality developer training. Want to become a full-stack developer using real frameworks and tools? This structured remote program is flexible, self-paced, and includes nearly 900 hours of project-based learning that prepares you for technical challenges in software development. The program includes: 🖥️ Tech & Programming Core Concepts • Learn how the internet, computers, and browsers work • Study logic, algorithms, and Python scripting • Build understanding of data structures and basic security 💻 UI & Web Development • Design websites with HTML, CSS, JavaScript, and Bootstrap • Create dynamic elements using jQuery and React.js • Implement responsive design for modern web apps 🗄️ Server & Database Integration • Use SQL and SQL Server for data storage and access • Work with Django and C#/.NET to build back-end systems • Master full CRUD functionality and database design 🧑‍💻 Programming Tools & Languages • Gain experience with key development languages and workflows • Use Visual Studio, Git, and GitHub for real-world project control • Learn best practices for solo and team-based coding 🧪 Capstone Development • Build and deploy two real projects (Python and C# based) • Apply Agile methods and work through debugging challenges • Produce portfolio-quality code and systems 🧰 Career Development Skills • Prepare for tech interviews and whiteboarding • Create job-ready résumés and cover letters • Plan your path into the software development industry No background needed. Remote learners encouraged. Apply now: https://techschooldev.online/

ABOUT CAMINO PARTNERS Camino Partners is a values led investment platform focused on enhancing consumers' lives. Knowing that where values guide, value grows, we partner with pioneering leaders to build enduring enterprise value forged with entrepreneurialism, open communication and integrity. Our leadership team steered every stage of KIND's growth from concept to multi-billion-dollar platform and now, our team of accomplished investors and strategic operators is putting that experience to work. Our bespoke approach to partnership allows us to be trusted thought partners along the business growth journey, helping companies solve meaningful consumer problems while charting a pathway to scalable and sustainable growth. Camino Partners also supports Daniel’s philanthropic organizations, The Lubetzky Family Foundation (LFF) and Builders Network. Both organizations are dedicated to finding creative solutions to society’s greatest challenges. They seek not only to build more empathetic, reflective and just communities fueled by the spirit of social entrepreneurship, but they work to overcome toxic social and political division by working to build bridges across lines of difference.   THE ROLE: INFORMATION TECHNOLOGY SUPPORT ANALYST The Information Technology Support Analyst provides essential technical support and troubleshooting for all hardware, software, and network-related issues for Camino Partners, LFF and Builders Network. This role ensures the smooth and efficient operation of all IT systems in this multi-organization environment, encompassing multiple Microsoft tenants and key applications like SmartSuite and Dynamics 365, with a focus on personalized service and attention to detail. This individual will report directly to the Director of Information Technology. KEY RESPONSIBILITIES User Support: Provide prompt and professional technical support to all team members via phone, email, chat, or in-person for computer hardware, software, network connectivity, and other IT-related issues. Microsoft Tenant Administration: Assist with the administration of multiple Microsoft tenants, including user account management, license assignment, and basic troubleshooting of Microsoft 365 services like Outlook, SharePoint, OneDrive and Teams. Troubleshooting & Problem Resolution: Diagnose and resolve a wide range of technical problems, from basic inquiries to more complex issues, escalating to the Director of IT when necessary. Jira Service Management: Utilize Jira Service Management to log, track, and manage all support requests and incidents, ensuring timely resolution and adherence to service level agreements (SLAs). Documentation & Knowledge Management: Create and maintain comprehensive documentation in Confluence, including IT procedures, troubleshooting guides, FAQs, and user manuals, to support efficient problem resolution and knowledge sharing within the team. CRM Project Assistance (SmartSuite & Dynamics 365): Provide first-line support for SmartSuite and Microsoft Dynamics 365 CRM applications, addressing user queries and troubleshooting minor issues. Assist with user onboarding and training for SmartSuite and Dynamics 365, ensuring seamless adoption. Contribute to CRM data maintenance and cleanup activities as directed by the Director of IT. Support the implementation and enhancement of CRM workflows within both SmartSuite and Dynamics 365 environments. Collaborate with the Director of IT and other stakeholders to identify user needs and recommend improvements within the CRM systems. System Maintenance: Assist with installation, configuration, and maintenance of hardware, software, and peripherals, including workstations, printers, and mobile devices. Onboarding/Offboarding: Facilitate the onboarding process for new team members by setting up workstations, accounts (across relevant Microsoft tenants and CRM systems), and providing initial IT orientation. Manage the systems offboarding and laptop return for all team members who resign or are terminated.  Security: Adhere to and promote IT security policies and best practices within the family office environment, ensuring compliance across all Microsoft tenants and business applications. Collaboration: Work closely with the Director of IT on projects, system improvements, and strategic IT initiatives to enhance the overall IT environment. Projects: Research and implement technical products and services that will improve organizational efficiency and capabilities.  Requirements QUALIFICATIONS AND SKILLS Education: Associate's or Bachelor's degree in Computer Science, Information Technology, a related field, or equivalent experience. Experience: 2-5 years of experience in an IT support or help desk role, preferably in a small IT team environment with exposure to multi-tenant and CRM environments. Technical Skills: Proficiency in troubleshooting Windows and macOS operating systems. Familiarity with Microsoft Office Suite, Google Workspace, and common business applications. Experience with multiple Microsoft tenants and their administration. Experience using Jira Service Management or similar for ticketing and incident tracking. Proficiency in creating and maintaining technical documentation, preferably in Confluence. Basic understanding of SmartSuite, Microsoft Dynamics 365, and similar platforms. Understanding of basic networking concepts (TCP/IP, DNS, DHCP). Experience with remote support tools and methodologies. Knowledge of Active Directory/Entra ID for user account management across different tenants. Soft Skills: Exceptional communication and interpersonal skills, with the ability to convey technical information clearly to non-technical users. Strong problem-solving and analytical abilities. Ability to research technical topics and locate appropriate solutions. Customer-centric approach with patience and empathy. Strong organizational skills and attention to detail. Ability to work independently and as part of a small team. Proactive and adaptable mindset, eager to learn new technologies and security best practices related to multi-tenant environments and CRM systems. Benefits WHAT CAMINO PARTNERS OFFERS: ·       Competitive annual base compensation ($65,000-$75,000) ·       Annual bonus potential and participation in our Long-Term Incentive Plan. ·       21 Days of Paid Time Off (pro-rated in the first year of service). ·       Hybrid work policy (3 days in office) and casual dress code. ·       Excellent health, dental & vision insurance with the employee portions of basic plans covered by Camino Partners at 100%. ·       Retirement savings program with company match. ·       Charitable gift matching program. ·       This role offers a unique opportunity to provide hands-on IT support in a close-knit professional environment, working closely with the Director of IT to maintain and improve the organization’s technology infrastructure. EEO STATEMENT At Camino Partners, we are committed to an equitable workplace where diversity in all its forms is championed. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants with criminal history, consistent with legal requirements. If you require a specifical accommodation, please let us know.

POSITION SUMMARY: This position shares the responsibility of maintaining the multimedia and audiovisual equipment installed in university classrooms and teaching spaces, meeting rooms, office locations, and public presentation venues. This includes preventative maintenance work as scheduled, maintenance of equipment (break/fix) and some installation work as required. This position will also be responsible for videotaping classes or events on campus as scheduled. Some overtime is required in this position, as well as the need to work alternate shifts when needed. RESPONSIBILITIES: Provide technical service and support to classrooms and meeting spaces equipped with AV Media systems Answer phone calls from classroom spaces and provide remote assistance as possible Dispatch to classroom spaces to provide immediate onsite service as required Document service issues and problem resolutions in the service workflow system Accomplish preventative maintenance tasks as assigned, usually twice per year Installation of equipment as needed, Projectors, LCD panels, rack equipment such a, Switchers Some responsibilities associated with configuration of computers in order to project properly, both PC and Mac System Commissioning and Training/Instruction in the use of the MM and AV equipment Perform final testing and commissioning of newly installed systems, including the shared responsibility for developing training materials This position will be responsible for training faculty and staff members on the proper use of the systems installed in classrooms and meeting spaces; this includes projection systems, the use of AV control systems, video conferencing and/or Skype, and some lecture capture. Videographer services and general event support Videotaping services as requested, class lectures, seminars, events during the regular academic day, as well as after hours Timely processing of the video as required to provide the requested format/copies for the customer Set up / take down of equipment in support of events, including Board of Trustees meetings. QUALIFICATIONS: Thorough knowledge of the operation of multimedia and a/v system equipment, including: Projectors and/or LCD panels Room sound systems (Playback and Live Audio) Media playback AV Control systems (AMX and Crestron) Video Switching Good computer skills; configuration settings, extending displays to projector, etc. (Microsoft Windows and MacOS) Ability to analyze and solve complex problems, troubleshooting equipment failures Ability to perform under limited supervision. Independent problem-solving ability is critical Ability to perform in stressful situations while supporting events with several moving pieces Excellent interpersonal, analytical, problem solving, organizational, and communication skills Familiar with the basic use of NLE (Non-Linear Editing) systems; preferably Final Cut Familiar audio systems: mixing consoles (analog and digital); wireless microphones Required: Must have a valid Driver's License and be able to produce a driving record with a minimum of 3 years of driving history in good standing EDUCATION & EXPERIENCE: High School diploma or equivalent Some college or professional trade training in electronics or audiovisual systems preferred 2+ years of technical service responsibilities associated with multimedia and/or a/v systems WORK HOURS: Full-time, non-exempt position Monday - Friday, 11:00 a.m. - 7:30 p.m.; 7.75 hrs./day; 38.75 hrs./week SALARY STRUCTURE: Pay Grade 5 (Hiring Range $19.72 to $26.13 per hour)

The Junior Systems Administrator will serve as a team lead for our NJ facilities, collaborating closely with Help Desk associates to provide training and higher-level support. Additionally, this position will work alongside the IT Manager to ensure the maintenance and optimization of network infrastructure across the organization. Duties and Responsibilities Utilize technical knowledge, strong troubleshooting skills, and established repeatable processes to effectively resolve issues with servers and software. Support LAN, WAN, VPN, Internet, and VOIP phone connectivity in various locations and occasionally support other locations. Partner with the IT Manager to create a secure as well as compliant server environment for both hosted and non-hosted systems. Manage company domains and Active Directory. Identify system software configuration changes. Manage hardware as well as software systems, including routers, switches, VPN, and VOIP phone security systems. Recommend innovative. Implement solutions that meet the operational needs of the company. Automated approaches for system administration tasks. Create purchase requests for IT-related purchases. Participate in technology purchasing, assisting with selection, ordering, receipt & initial setup of computer network devices. Maintain installation as well as configuration procedures for desktop servers. Perform daily system monitoring, verifying the integrity as well as availability of all hardware, server resources, systems, plus key processes, reviewing system and application logs, and verifying completion of scheduled jobs like backups. Provide support per request from internal staff. Investigate and troubleshoot issues. Apply OS as well as software patches to desktops and servers. Upgrade as well as configure server and desktop software. Perform backup and restore data for all network servers. Maintain users on corporate networks. Assist with network - LAN as well as WAN - system design and implementation, maintenance, run, replace, and/or move network cabling, including termination. Responsible for PC hardware inventory, IP phones, printers, barcode scanners, maintenance, and upgrade repairs. Installing and configuring security cameras (IP and analog) and recorders (DVR and NVR). Requirements Minimum 3 years of experience in the field. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). CompTIA A+ certification or equivalent experience Experience in troubleshooting issues related to Windows 10 & 11, Active Directory, DNS, and networking Strong knowledge of Windows 10/11, including baseline security policies Experience supporting Windows-based workstations and servers Experience with switches, access points, firewalls, and other network equipment. Experience with Google Workspace is a plus. Experience with Cybersecurity is a plus. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work effectively both independently and as part of a team. Aligned with Bergen’s How We Work Together Principles including: investing in People Development, creating a Safe Environment, treating others with Respect, being able to work as part of a Team, having Trust in others, having Passion for our work and clients, having good Communication skills and having high Accountability for oneself and others. Benefits We provide a competitive benefits package including: Medical, dental, vision, ancillary benefits Flexible spending and dependent care accounts 401(k) match PTO, Sick time, paid holidays Company-paid Employee Assistance Program (EAP) Salary range $58K - $73K annually

Scope of work We are seeking a highly skilled Desktop Support engineer to support users in the Miami office. This role requires good background in IT systems, as well as hands-on experience with laptops, and user support. This role requires a proactive and professional individual with strong troubleshooting skills, excellent communication, and the ability to work in a fast-paced, high-pressure environment. The successful candidate will ensure the seamless operation of IT services. Key Responsibilities / Accountabilities · 1st - 2nd line IT desktop and remote support to global office employees, primarily in the Miami location · VIP user support to senior management · Managing tickets via service management tool ServiceNow ITSM · Advanced troubleshooting and root cause analysis · Liaising with and delegating tasks to relevant teams for escalation · Mobile device support Apple & Android · Assisting the Desktop Team Lead with escalations · Active Directory Users and Computer administration · Responding to and resolving hardware-related warranty support tickets in accordance with vendor guidelines · MAC OS X support · Set-Up of new joiner equipment · Maintain accurate records of assets and deployment activities. · Assist with user training and documentation where necessary. · Collaborate with the EUC and Service Desk teams to ensure seamless user experience. · Provisioning and configuring laptops for end users using Microsoft AutoPilot, ensuring devices are built to company standards · Participate in ad-hoc support requests, Desk moves, Desk side support · Supporting the business core hours 8 am to 6 pm rota basis (Mon-Fri) - On-site Only (No Remote) Schedule · Monday, Oct 13, 2025 · Starting at 8:00 AM