Desktop User Experience Service Delivery Manager

The Technical Support Specialist will interact with website events and customer issues in an intuitive, problem-solving manner. You will be responsible for monitoring the availability of 24/7 applications and responding to alerts by either resolving issues or escalating them to the appropriate level in real-time. Expertise is needed to support mobile devices as well as desktops and laptops. We are looking to fill 1 full-time employee for our 3rd shift, and you will be on-call 1 weekend per month, which will accrue PTO. This position requires a tech-savvy person who can predict potential issues and is looking for a career opportunity that is challenging. You will be working with a large team that is responsible for architecting, building, testing, and supporting the site. You may be involved in assisting with some of these efforts. PA state government or other government experience is helpful. This position is associated with a long-term contract with excellent career-building opportunities. This is a work-from-home position. Must be dependable with a proven ability to work without direct supervision. You must reside in the United States. Laptop & communication tools will be provided. Requirements · Website monitoring includes analyzing notifications and alerts for escalation, supporting real-time and scheduled events, and ensuring all automated communications are distributed without error. · Provide support communications for customer issues. · Interface with team leadership to understand daily / weekly roles and responsibilities and provide status updates on all activities daily. · Performs quality assurance (testing) procedures to ensure error-free working products and applications. · Evaluation and analysis of digital program performance and preparation of standardized analytical reports for internal and external purposes. Job Requirements: · Ability to handle multiple tasks with changing priorities. · Ability to work in a fast-paced, deadline-oriented environment. · Shift schedule will be non-traditional working hours, including one weekend a month. · Ability to work independently to complete required tasks without direct support or supervision. · Understands basic user experience/information architecture. · Understanding of website technologies (HTML, CSS, JavaScript). · Content Management System (CMS) Experience preferred. · Ability to think critically to solve problems on the fly. · Strong analytical, prioritizing, interpersonal, problem-solving skills. A clear criminal background is necessary. U.S. permanent residency is required. Benefits 401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance STD/LTD Accidental Dismemberment

Pay: $62,000.00 - $104,000.00 per year Job description: We Are: A low-voltage systems integration firm in the high-end residential space for over thirty years. Many clients have felt confident referring us to family, friends and neighbors. You Are: A skilled AV Technician, playing a crucial role in the installation, maintenance, troubleshooting and programming of sophisticated AV and Low-Voltage systems in luxury residential environments. Your Schedule & Location: Monday to Friday (7:30am to 4:30pm) Our Office: 1 Hunter Ave. Armonk, NY 10504 Your Day-To-Day Role: Read Blueprints and Schematics Cabling: Pull/Terminate/Test Install/Configure/Troubleshoot: Audio, Video, Control (Savant & Control4), Lighting & Shading (Lutron), Networks, Access Control, CCTV, Security, etc. (Programming is a plus!) Interact With: Clients, Architects, Builders, Other Trades Complete Work Orders with Time & Parts Used Your Experience: 3yrs of Industry Experience (AV, Control, Lighting, Shading, etc) Experience on Construction Sites & Use of Hand Tools Valid Driver’s License (w/ Clean Record) OSHA 40 Your Compensation: Annual: $62k-$104k ($30-$50/hr) Your Benefits: Medical (United Healthcare) PTO = 2 Weeks + 6 Paid Holidays 401K Soundworks’ Mission: The end game is to makes clients happy! Attitude is everything - treating clients and teammates the way you wanted to be treated is key. Soundworks’ Core Values: Think on your own two feet Communicate Well Punctual Reliable Job Type: Full-time Benefits: 401(k) Health insurance Paid time off Work Location: In person

Medical Guardian is a fast-growing digital health and safety company on a mission to help people live a life without limits. With 13 consecutive years on the Inc. 5000 list of Fastest Growing Companies, we’re redefining what it means to age confidently and independently.  We support over 625,000 members nationwide with life-saving emergency response systems and remote patient monitoring solutions. Trusted by families, healthcare providers, and care managers, our work is powered by a culture of innovation, compassion, and purpose.  The Hardware Engineer will serve as a subject matter expert (SME) in Medical Guardian’s Personal Emergency Response Systems (PERS), Remote Patient Monitoring (RPM), and Senior Living hardware solutions. This role is responsible for supporting the full lifecycle of hardware including testing, verification, validation, troubleshooting, and root cause analysis. The Hardware Engineer will ensure optimal field performance of all devices by monitoring KPIs, driving improvements, and serving as the central technical resource for hardware reliability and functionality. The role will also require periodic travel to the Sharon Hill warehouse to support device inspections, testing, and collaboration with fulfillment and quality teams.  Key Responsibilities:  Hardware Support & Subject Matter Expertise  Act as the in-house SME for all PERS, RPM, and senior living hardware devices.  Provide technical expertise to internal teams, vendors, and partners regarding device functionality, integration, and performance.  Maintain thorough documentation of hardware specifications, configurations, test results, and performance data.  Testing, Verification & Validation  Design and execute test plans for new hardware and firmware releases.  Perform verification and validation activities to ensure compliance with technical, quality, and regulatory standards (UL, FCC, FDA if applicable).  Support pilot programs and field trials, ensuring devices meet performance expectations before full rollout.  Field Performance & KPI Management  Monitor and analyze device KPIs (failure rates, battery life, connectivity stability, false alarms, repair/replacement rates, etc.) to ensure optimal performance in the field.  Conduct root cause analysis of recurring or high-priority field issues and implement corrective/preventive actions.  Partner with Operations, Customer Support, and Quality to ensure member-reported issues are resolved efficiently.  Continuously recommend hardware and process improvements based on field data and performance metrics.  Cross-Functional Collaboration  Work with Product and Engineering teams to support new device development, testing, and launch readiness.  Collaborate with Fulfillment, Quality, and Warehouse teams (including periodic travel to Sharon Hill) to inspect inventory, test returns, and validate corrective actions.  Provide input into the hardware roadmap to align future devices with performance standards and member needs.  Qualifications:  Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field (Master’s degree preferred).  4+ years of experience in hardware engineering, testing, and support.  Experience with PERS, medical devices, RPM, or healthcare technology hardware, strongly preferred.  Strong knowledge of testing methodologies:  Electrical/Power (battery life, load, EMC/EMI)  RF/Wireless (Bluetooth, Wi-Fi, LTE performance)  Functional/System validation (firmware/hardware integration)  Environmental & Reliability (thermal, vibration, humidity)  Chemical/Biocompatibility testing for medical device  Experience with Verification & Validation (V&V) lifecycle, translating requirements into test cases, executing, documenting, and ensuring compliance standards.   Familiarity with compliance standards (IEC60601, ISO 13485, FDA) and regulatory standards (UL, FCC, CE, FDA Class I/II, ISO 13485)   Proficiency in test equipment, diagnostic tools, and engineering software to include:  Test Equipment: oscilloscopes, logic/spectrum analyzers, power analyzers, signal generators  Debug/Diagnostic Tools: JTAG/SWD debuggers, protocol analyzers (USB, I2C, SPI, CAN)  Engineering Software: LabVIEW or Python for test automation, MATLAB/Simulink, CAD/EDA tools (Altium/OrCAD), and test management platforms (Jira/Xray, TestRail).  Ability to periodically travel to Sharon Hill, PA warehouse for hands-on support.  Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.  Key Competencies:  Field Performance Focus – Ensures devices perform optimally for members, guided by KPIs and data.  Analytical & Problem-Solving – Skilled in root cause analysis and implementing long-term solutions.  Collaborative Communicator – Works effectively across engineering, product, quality, operations, and fulfillment.  Detail-Oriented – Accurate in testing, verification, and reporting.  Member-Centric Mindset – Prioritizes device reliability and performance to enhance outcomes for seniors.  Benefits Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick Time Off & Holidays) Company Paid Short Term Disability and Life Insurance Retirement Plan (401k) with Company Match

2+ years’ experience working as a heavy-duty Diesel Mechanic. Hydraulics experience is required. Engine and transmission maintenance and repairs. Hourly Pay ranges from $28.38-$50 per hour Valid Driver's License Required Must have 2+ years experience working as a heavy-duty Diesel Mechanic This is a long-term opportunity with room to grow for the right people. If you’re motivated, dependable, and ready to work hard, we want to hear from you!

Company Overview Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migration; Integration and Modernization; and Risk Management Framework Processes (RMF).   Job Description Enterprise Horizon is seeking a highly skilled and security-conscious SAP UI5 Developer to support mission-critical DoD systems. The role involves developing and maintaining SAP Fiori/UI5 applications within a secure, structured, and high-compliance defense environment. The ideal candidate will combine strong technical expertise with an understanding of military operational needs, working closely with functional teams, system integrators, and DoD stakeholders.   Key Responsibilities Develop and maintain responsive SAP Fiori/UI5 applications in accordance with DoD security standards. Customize standard SAP applications and create new custom apps using SAP UI5 framework. Integrate frontend applications with SAP ECC/S/4HANA backend using OData and RESTful services. Ensure compliance DoD cybersecurity protocols during design and development. Work with IT and functional teams to gather requirements, provide technical solutions, and support lifecycle management. Participate in deployment activities, testing, validation, and user acceptance processes. Ensure high availability, reliability, and performance of UI5 applications within secure networks. Produce detailed documentation, technical specifications, and security-related compliance reports as needed. Requirements Required Skills & Qualifications Active Security Clearance (Secret or above preferred) or ability to obtain one. Proven experience with SAP UI5, Fiori, JavaScript, HTML5, and CSS3. Proficient in OData service integration, SAP Gateway, and Fiori Elements. Experience in developing SAP UI applications within controlled, secure environments. Familiarity with SAP ECC or S/4HANA systems used in defense or government sectors. Ability to work in a structured, documentation-driven environment.   Preferred Qualifications Experience working on Army ERP or logistics systems (e.g., GCSS-Army, LMP, GFEBS). Understanding of Army IT frameworks, including RMF (Risk Management Framework). Familiarity with ABAP debugging and backend development. SAP Fiori Certification or equivalent credentials.   Soft Skills & Attributes Strong attention to detail and commitment to data integrity and security. Effective communication with both technical and non-technical stakeholders. Ability to work independently or as part of a cross-functional IT team. Problem-solving skills with a mission-oriented mindset. Benefits Benefits We offer full-time salaried employees competitive salaries with a range of benefits, including: • Medical, Dental, & Vision • Life Insurance, Short-term Disability, Long-term Disability • SIMPLE IRA with Company Match • Federal Holidays • Vacation & Sick Leave   $500 Referral Bonus  If this position is not a perfect fit for you, but you know someone who would be a great match, please refer them to us via our Candidate Referral Program by going to: www.enterprisehorizon.com/candidatereferrals. If we hire them, you could receive $500! See the link for further details.    Enterprise Horizon Consulting Group is an equal opportunity employer. Enterprise Horizon Consulting Group does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, marital status, sexual orientation, gender identity, national origin, ancestry, age (40 and over), physical or mental disability, or protected veteran status, or any other protected status in accordance with all applicable federal, state and local laws.

Location: Richland, WA Salary Range: $21.86 – $29.62 Hourly Position Type: Full-Time, Hourly About Us Senior Life Resources is a nonprofit organization dedicated to enhancing the quality of life for individuals with dignity and compassionate care in their homes. Through programs like Home Care Services and Mid-Columbia Meals on Wheels, we provide essential support to seniors, ensuring they maintain independence and well-being. The Donor Relations and Events Coordinator plays a critical role in building and nurturing relationships with donors and the community through meaningful engagement, thoughtful communication, and well-executed events. This position supports the planning and promotion of signature events such as OktoberFeast, the Gala, and additional fundraising efforts, while maintaining donor appreciation efforts, assisting with marketing materials, and managing select social media communications. The ideal candidate brings creativity, organization, and a passion for serving the community. Key Responsibilities Donor Relations & Stewardship Prepare and distribute weekly donor thank-you letters and recognition materials. Support donor database updates and assist with donor appreciation efforts. Assist in developing communications that highlight donor impact and encourage continued giving. Event Planning & Coordination Coordinate all major fundraising events and campaigns from concept to execution. Collaborate on event themes, budgets, timelines, and marketing strategies. Manage event logistics, including venue booking, vendor coordination, and supply procurement. Facilitate post-event evaluations and implement improvements for future planning. Volunteer Coordination Partner with the Volunteer and Advancement Managers to recruit, train, and coordinate event volunteers. Maintain clear communication and scheduling for all volunteer roles and responsibilities. Marketing & Social Media Collaboration Support the Marketing Coordinator in creating promotional materials such as flyers, invitations, and signage. Contribute content to social media platforms, highlighting events, community stories, and organizational impact. Ensure all public-facing content maintains visual consistency and aligns with SLR’s mission and values. Committee & Administrative Support Take detailed notes and prepare agendas for event planning committees and donor-related meetings. Provide administrative support for donor stewardship, fundraising campaigns, and events. Perform additional related duties as assigned. Skills & Qualifications Proven experience in event planning, donor relations, or nonprofit development. Strong written and verbal communication skills with a focus on relationship-building. Excellent organizational skills and attention to detail. Ability to work independently and collaboratively in a team environment. Proficiency in basic design and content tools (e.g., Canva, MS Publisher). Familiarity with social media platforms and scheduling tools. Comfortable with database entry and donor tracking systems (CRM experience a plus). Passion for community engagement, philanthropy, and mission-driven work. Education & Experience Associate’s or Bachelor’s degree in Communications, Public Relations, Nonprofit Management, Marketing, or a related field preferred; equivalent combination of education and relevant experience may be considered. Minimum of 2 years of experience in event planning, donor relations, fundraising, or nonprofit development. Experience working with CRM databases and event coordination platforms preferred. Previous experience in a nonprofit or mission-driven environment strongly desired. Working Conditions Regular physical activity including sitting, driving, standing, and walking. Occasional bending, reaching above the shoulder, kneeling, squatting, stair climbing, and lifting up to 40 pounds. Willingness to use personal, insured vehicle as needed. Regular attendance, punctuality, and flexibility in scheduling, especially during events. Contingency of Employment Acceptable background check and driving record. Valid Washington State driver’s license and proof of insurance. Access to a personal vehicle for business use. Benefits Medical, Dental, Vision Insurance HRA with Generous Company Reimbursement 12 Paid Vacation Days, Paid Sick Leave, and 10 Paid Holidays 401(k) with Company Match Employee Assistance Program (EAP) Public Loan Forgiveness Eligible Employer Same Day Pay through Tap Check Services 8 Paid “Floating Time Off” Hours Application Process Visit www.seniorliferesources.org/careers to apply. An SLR application is required. Resumes will not be accepted in lieu of an official application but may be attached as supplemental information. Open until filled. First consideration will be given to applications received by Tuesday, September 30, 2025, at 4:00 pm. Equal Opportunity Statement Senior Life Resources is an equal opportunity employer and does not discriminate in any area of employment, its programs, or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact our Human Resources Department at (509) 735-2067. If you have a disability and are unable to use our online tools to search or apply for jobs, we would like to assist. Please contact our Human Resources Department at (509) 735-2067 for accommodation assistance.