CNC Laser and/or Punch Programmer (Milwaukie)

Platform Engineer - AI Tool & Integration Position Overview: The Data Analytics & AI department at RCG is seeking a highly skilled and experienced Software & Platform Engineer to join our team. This pivotal role requires a strong technical background in AI tooling, data platform architecture, cloud computing, and big data technologies. The successful candidate will be responsible for all tooling and integration with GenAI LLM, maintaining our Azure platform with OpenAI, and leveraging Databricks Mosaic AI. This role will be instrumental in driving innovation, ensuring seamless integration, and optimizing our AI and data platforms to meet the evolving needs of the business. Key Responsibilities: • Design, develop, and maintain tooling and integration for GenAI LLM and other AI models. • Manage and optimize our Azure platform, ensuring seamless integration with OpenAI and Databricks Mosaic AI. • Collaborate with cross-functional teams to identify and implement innovative AI solutions to enhance our platform capabilities. • Stay up to date with the latest advancements in AI and machine learning technologies to drive continuous improvement and innovation. • Develop and implement best practices for AI model deployment & scaling. • Design and execute integration strategies for incorporating large language models (LLMs) and CoPilot technologies with existing business platforms. • Assess and recommend suitable LLM and CoPilot technologies that align with business needs and technical requirements. • Conduct feasibility studies and proof-of-concepts to validate the integration of new tools and technologies. • Keep abreast of the latest advancements in LLM, CoPilot, and related technologies to identify opportunities for further innovation and improvement. • Understand and leverage MS CoPilot and MS CoPilot Studio for enhanced productivity and collaboration within the development team. • Integrate MS CoPilot tools into existing workflows and ensure seamless integration with other systems and applications used by the team. • Work closely with product managers, data scientists, and other stakeholders to gather requirements and ensure successful integration of LLM and CoPilot technologies. Requirements: • Bachelor’s or Master’s degree in computer science, Engineering, or a related field. • Proven experience in software/system/platform engineering, with a focus on AI tooling and integration. • Strong expertise in working with Azure, including managing and integrating AI services such as OpenAI and Databricks Mosaic AI. • Proficiency in programming languages such as Python, Java, or C++. • Experience with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch). • Solid understanding of software development methodologies, including Agile and DevOps practices and tools for continuous integration and deployment. • Understanding of data security best practices and compliance requirements in software development and integration • Excellent problem-solving skills and the ability to work in a fast-paced, dynamic environment. • Strong communication and collaboration skills. Preferred Qualification: • Strong proficiency in one or more programming languages such as Python, Java, C#, or JavaScript. • Experience with large language models (LLMs) and familiarity with tools like OpenAI GPT, Google BERT, or similar. • Hands-on experience with Databricks for data engineering, data science, or machine learning workflows. • Proficiency in using Databricks for building and managing data pipelines, ETL processes, and real-time data processing. • Experience with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch). • Hands-on experience with Microsoft CoPilot and CoPilot Studio. • Proficiency in working with APIs, microservices architecture, and web services (REST/SOAP). • Familiarity with cloud platforms such as AWS, Azure, or Google Cloud, and their integration services. • Knowledge of database systems, both SQL and NoSQL (e.g., MySQL, MongoDB). • Knowledge of natural language processing (NLP) and large language models (LLMs). • Previous experience in a similar role within a technology-driven organization. • Certifications in Azure, AI, or related areas.

• Collaborates with the development team and stakeholders to understand project requirements and specifications. Develop test plans, test strategies, and test cases to ensure comprehensive test coverage. • Execute manual and automated tests to verify software functionality, identify defects, and ensure adherence to quality standards. Perform functional, integration, regression, performance, and usability testing as necessary. • Document and track defects found during testing, and work closely with the development team to ensure timely resolution. Conduct root cause analysis and help identify corrective actions to prevent similar issues in the future • Develop and maintain automated test scripts using testing frameworks, tools, and programming languages • Set up and configure test environments, including hardware, software, and network configurations • Create and manage test data to ensure proper coverage and accuracy during testing. Identify and secure sensitive or confidential test data as required • Prepare and maintain test documentation, including test plans, test cases, test scripts, and test reports. Provide accurate and detailed reports on test results, metrics, and overall quality status to stakeholders. • Collaborate with cross-functional teams, including developers, business stakeholders, and business analysts, to ensure a shared understanding of requirements and quality expectations. Communicate effectively to provide feedback, raise concerns, and drive quality improvements. • Continuously evaluate and improve testing processes, methodologies, and tools to enhance efficiency, effectiveness, and overall quality. Stay updated with industry best practices, emerging technologies, and advancements in QA methodologies. • Promote a culture of quality within the organization by advocating for QA best practices, quality standards, and processes. Participate in code reviews, design discussions, and quality-related initiatives to ensure quality Master's Degree in CS of Information Technology required, plus minimum 24 months of relevant experience

Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Oversee end-to-end delivery of cybersecurity service quality Monitor, manage, enhance, and report on IT service performance against agreed SLAs and KPIs Foster a culture of continuous improvement and knowledge sharing Ensure the team has the necessary skills and resources to deliver excellent service Oversee resolution of major incidents and problems impacting cybersecurity service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles (envisioning, design, plan, stabilize, and deploy phases) Collaborate with Change Management to ensure changes to cybersecurity services are implemented effectively, efficiently, and with minimal disruption Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on service performance to senior management and business stakeholders Manage relationships with key IT and cybersecurity vendors, ensuring services meet contractual obligations Contribute to development and management of the service delivery budget. Track and control service delivery costs Maintain awareness of financial health for assigned projects, including budgeting, forecasting, and variance analysis Oversee and actively participate in operational maintenance and sustainment activities Optimize allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Excellent analytical, problem-solving, and decision-making skills Experience with service management tools (e.g., ServiceNow, BMC Remedy) Experience in DoD IT Operations preferred Project management experience preferred Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

The Tech Academy delivers cost-effective and self-paced online coding boot camps that are tailored for beginners with no prior technical or coding knowledge. Our certification programs thoroughly cover in-demand skills for the tech industry, are endorsed by stellar online reviews and designed to fit around your personal schedule to prepare you for your tech career with a well-rounded tool kit. We have been offering thorough, budget-friendly, flexible, and trusted coding boot camps for over a decade. Founded in 2014, The Tech Academy specializes in certifying students in a wide range of technical specialties, including: AI, coding, cybersecurity, data science, app development, design, web development, and more. After your coding boot camp, our job placement specialists will provide you with career guidance. Our team has successfully placed over 1,000 graduates in technical positions, with most making an average of more than $30/hour in their first job after graduation. Here is an overview of The Tech Academy's certification programs: 1. FLEXIBLE SCHEDULING & SELF-PACED TRAINING 2. BEGINNER-FRIENDLY COURSES 3. WELL-ROUNDED & THOROUGH TRAINING 4. AFFORDABLE & BUDGET-FRIENDLY TUITION 5. OVER 1,000 5-STAR REVIEWS ONLINE 6. JOB PLACEMENT TRAINING & ASSISTANCE The Tech Academy’s online certification programs start at $5,980, with multiple tuition financing options available. Start your journey into the technology industry today with one of our award-winning online coding boot camps! Find out more here by contacting us here: https://thetechacademy.us Your dream job in tech is just a Tech Academy boot camp away!

Proactive Technology Management is looking for an experienced IT professional in the Detroit Metro area to join our team. We're looking for a motivated, independent IT expert who feels confident communicating with a remote team of talented techs. If you like working in different client environments providing excellent customer service and technical support, this role could be for you! The ideal candidate has broad IT knowledge and high accountability that keeps them driven towards success and personal growth. This individual should not only be able to execute but also guide—whether that’s leading small teams, walking clients through complex transformations, or finding practical solutions that go beyond just fixing IT issues. We offer a fairly defined, upward path with money and responsibility. Location: We are looking for someone to work full time in the Detroit Metro area. This is a hybrid position that will include both remote and onsite work. Proactive Technology Is Different: Monthly check-ins and annual path planning Defined path for career development and personal growth Fun, team-based approach Constantly learning new tech We are Nuts about IT The Path: Technician -> Integrator -> Engineer -> Consultant Along the way, you may work remotely or on site with clients. Initially, you will not be assigned clients. As you grow into a senior technician role, you will have the opportunity to be assigned to and work directly with specific clients. This makes you a Primary. Moving along this path will put you in charge of larger clients, requiring more extensive knowledge of technology to help support our clients. Some techs may branch off along the way and become specialists in a specific area of IT like security, networking, or cloud. Our Primaries are in charge of their clients from keyboard to cloud. They work with the decision makers to guide purchasing decisions, setup new equipment, and implement new services. This person must love helping people with technology and excellent communications skills are essential. The Position: We are hiring an experienced technician entering at the Consultant level. This person would work a hybrid schedule, with most troubleshooting being handled remotely with on-site visits as needed. 10+ years working at or above Tier 3-level support or in a specialist role is required. Primary technicians work directly with our clients and other IT professionals - if you enjoy interfacing with multiple people on a daily basis and problem solving on the go, this role could be a great fit for you. Requirements This is a fast-paced and dynamic position requiring a strong grasp of the fundamentals of Networking, Office 365, Windows Desktops, Windows Servers, Active Directory, and Security. Troubleshooting, implementation, and installation are of the key areas of knowledge to be successful in this position. Must Have: 10+ Office 365 and Windows Server experience 10+ Firewall troubleshooting experience (Sophos, Cisco, SonicWall, Watchguard) 10+ Network Setup experience (installing AP's, switches, and firewalls) Strong understanding of cyber hygiene, best practices, and security frameworks Extensive experience in virtualization and networking History of successfully leading small technical teams Experience guiding clients through complex migrations and digital transformation projects More than an IT tech; a professional who can think strategically and deliver practical, results-driven solutions Above and beyond customer service Good To Have: Bachelor's degree IT-related certifications MSP Experience Responsibilities: Setting Up Customer Networks (cloud to keyboard) Guide clients through complex migrations and digital transformation initiatives Windows Server Installation Configuration Maintenance Ongoing Support (access points, firewalls, and switches) Remote troubleshooting of client, as well as on-site when required Monday - Friday schedule One Saturday per month for the first 18 months Benefits Full Medical Benefits 2 Weeks Paid Vacation Full Time Dental & vision insurance 401(k) matching

Making a difference: Digital Cheetah has provided cutting edge mobile and web volunteer management solutions to some of the largest not-for-profits ( https://www.digitalcheetah.com/clients/ ) in the world for over 23 years. As a remote first organization, we strive to create an exciting, challenging and rewarding work environment. Join a team of dedicated industry veterans with vast experience on the forefront of technology innovation to build software with a purpose. Description: This is a full-time position open for immediate hire. As a member of our implementations team, you will work with external clients and internal team members to make a real difference for leading non-profits throughout the world. Following an agile methodology, you will manage the account relationship with clients through an interactive requirement gathering process, project planning, monitoring project workflow, and managing client expectations and scope. You will have exposure to a wide variety of roles, challenges, and technologies and will have the opportunity to learn best practice skills in an expanding company with numerous possibilities for personal and career advancement. Remote Position: Our team works remotely using Slack, Zoom, Microsoft Teams, JIRA, Confluence, and other collaboration tools. Job Responsibilities: Facilitate and perform requirements gathering and discovery for new projects. Establish project scope by identifying strategic business objectives; discover and validate business and technical requirements and parameters; obtain input from in-house and client subject-matter experts. Day-to-day project management to ensure on-time delivery by applying Agile theory, practices, and rules in a matrix-managed scrum environment. Build an efficient and trusting scrum environment with an emphasis on problem solving; facilitate discussion, conflict resolution, decision making, and getting the work done without dictating to the team. Mediate with the scrum team and stakeholders to determine the MVP (minimum viable product). Manage internal and external communication, improves transparency, and effectively disseminates information between teams. Implement solutions by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to designated personnel; identifying work process improvements. Assess and resolve project risks; establish and enforce change control processes; track and report on project profit and loss. Assist in removing roadblocks, impediments, and assures work is proceeding according to schedule. Manage client expectations by building relationships; communicating project status and open issues; preparing reports; conducting planning and retrospective meetings; discovering future feature enhancements. Generate development tickets in JIRA for feature requests, bug fixes, and enhancements from our clients to our internal development team. Manage the UAT process with the client including troubleshooting UAT findings and working with appropriate resources to resolve them. Facilitate a seamless handoff to the product support team once a project launches. Maintain scrum artifacts and metrics including velocity, team performance, issues and risks, project profitability plus communication documentation from internal and external stakeholder discussions. Coordinate and lead each of the following sprint ceremonies successfully: Release Planning, Daily Scrum, Sprint Planning, Sprint Demo and Retrospectives. Work with product team and development manager to prioritize the backlog ensuring a healthy product backlog. Provide product advice, best practice consulting, and product demonstrations to clients. Job Qualifications: Client Relationships, General Consulting Skills, Presenting Technical Information, Technical Understanding, Teamwork, Problem Solving. Comfortable using technology and explaining it to others. Creative and efficient troubleshooting and problem-solving skills are a must. Manage time well and handle multiple projects simultaneously. High attention to detail. Flexible and open to learning new things. Solid client communication required. Work well in collaborative team environment. Familiarity with Agile development environment a plus. Apply Online: https://www.digitalcheetah.com/client-liaison/