Tech Assistant / Junior Technician (Los Lunas)

POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability: Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Non-exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)

Modern Construction Services specializes in the renovation and commercial construction of warehouses, distribution centers, retail, business offices, restaurant, and healthcare related properties. The Commercial Project Manager is responsible for managing small-scale commercial construction projects, including renovations, retrofits, and upgrades to existing facilities. This role is ideal for experienced construction professionals seeking to advance toward a Project Manager position. Annual Salary: $75,000.00 - $110,000.00, depending on experience. This salary range reflects a scale from a competent early-career project specialist to a highly experienced, leadership-level project manager who adds strategic value to the organization. Key duties include developing scopes of work, soliciting and evaluating subcontractor bids, and overseeing project execution through completion. The successful candidate will demonstrate strong analytical skills, strategic planning capabilities, and effective leadership to ensure projects are delivered on time and within budget. Requirements Prepare detailed cost estimates for commercial reconstruction projects (materials, labor, equipment, subcontractors). Review architectural and engineering drawings to determine scope and requirements. Solicit and evaluate bids from subcontractors and suppliers. Develop budgets and proposals for clients and internal stakeholders. Analyze historical data and market trends to improve accuracy of estimates. Value engineering to identify cost-saving opportunities without compromising quality. Plan, coordinate, and oversee all phases of construction projects from pre-construction to closeout. Develop project schedules, timelines, and milestones. Manage subcontractors, vendors, and internal teams to ensure timely and quality execution. Monitor project budgets and control costs throughout the project lifecycle. Ensure compliance with safety regulations, building codes, and company standards. Communicate with clients, architects, engineers, and other stakeholders regularly. Skills & Qualifications: Strong knowledge of construction methods, materials, and regulations. Proficiency in estimating software (e.g., Bluebeam, PlanSwift, etc.). Experience with project management tools (e.g., Procore, BuilderTrend, Fieldwire, etc.). Excellent analytical, organizational, and communication skills. Ability to read and interpret blueprints and technical documents. Bachelor's degree in Construction Management, Civil Engineering, or related field (preferred). 3+ years of experience in commercial construction estimating and/or project management. Benefits Competitive, performance-based bonus paid quarterly. Annual profit sharing. Medical, vision, and dental. Flexible Spending Account (FSA), Health Saving Account (HSA). Employer-paid Basic Term Life Insurance, Short- and Long-term disability insurance. Voluntary supplemental life insurance. 401(k).

We will train you on installation and how to troubleshoot our product in-house. This position is approximately 50 % customer support 40 % customer service and order taking 10% product assembly/repair/installation etc Office hours 9:00am - 6:00pm. Office is located in brooklyn (11228) flushing 11357 or Staten island 10309 Position Responsibilities will include: - 40 % customer service and order taking inculding talking to customer about new prodcuts and checkout customer - Basic troubleshooting/support of our software on our customer's computer and of our products both in-house and via remote software sessions. - repair, assembling/packing new units for sale, install and configuring software on new units and managing part inventory. Job Type: Full-time

Aravo was founded to bring order to the complex, chaotic world of enterprise Third Party Risk Management. We deliver the market-leading enterprise SaaS solution for managing third-party risk and compliance, helping Global 2000 companies protect their brand, build customer trust, and drive principled performance. Our notable and growing customer base includes the biggest and most respected brands in the world including Google, Microsoft, Salesforce, Deloitte, Ford, GE, Pfizer, State Farm, Fidelity, British Petroleum, Nike, P&G, Unilever, eBay, Ericsson, Intuit and many others. Working for Aravo is working with purpose. Our team takes pride in delivering excellent products that really make a difference and we enjoy providing exceptional service to our clients. We’re intelligent, collaborative and solutions driven. We know what we do helps serve a greater purpose by providing solutions that help eradicate corruption and social injustice from the world’s supply chains and third-party networks. We feel really good about that. The Role: The Senior Consultant will join our Professional Services team to assist in implementation and services projects for Aravo customers. You will be responsible for the technical implementation delivery of third party risk management systems for enterprise clients, which involves configuring the Aravo platform, creating training documentation, and testing software. Strong communication is critical for this role, as you will need to communicate client enhancement and support requests to the product team and advocate for timely updates. Main Responsibilities: Conduct and lead portions of the implementation delivery both internally and with the customer directly Work as a team member on all aspects of Aravo delivery including but not limited to: Participate in on-site requirements gathering sessions Translate client requirements into Aravo configuration requirements Configure Aravo Solutions Document configuration Train users Create training documentation Assist with UAT Clearly communicate client use cases and requirements to other teams within Aravo such as support, QA, product management and engineering Provide feedback / suggestions on internal process Provide updates to project leads on the status of deliverables vs. schedule Work in an agile environment where you will place heavy focus on best practice approaches and delivery of scope - both are critical to succeed in this role Coordinate with international resources to ensure product deadlines are met Communicate client enhancement and support requests to product team and advocate for timely updates Working under a project manager or director, take ownership of a small project or component of a larger project. Examples of components of a larger project might include but are not limited to: Collection, documentation and configuration of a client’s Aravo workflow needs including documentation and communication to Product Management of any product gaps. Creation of UAT scripts, leading on-site client UAT and management of UAT issues list. Creation of custom buyer training materials such as quick reference guides and training labs, set up of database for training and leading on-site customer training. Use of project templates and tools appropriately and effectively Work autonomously to achieve desired outcomes of a project Requirements 3+ years of professional experience working as a team member for software delivery implementations 1+ years of professional experience independently leading small software delivery implementations or leading components of larger deliveries 2+ years of professional experience with procurement software or within a vertical industry applicable to Aravo’s client acquisition strategy Proven ability to effectively translate complex business needs into a software delivery plan and to document and communicate that plan Bachelor's degree preferred Skills: Deep understanding of a software delivery life cycle and more than one type of delivery methodology Deep understanding of delivery challenges that are specific to a SAAS delivery environment Proven ability to leverage other team members to accomplish tasks Excellent communication and customer-facing presentation skills Aptitude for providing support in constructing relationships within customer base to provide opportunity for expansion and growth Team player that is motivated and takes the initiative to deliver Must be organized and have the ability to multi-task in a fast paced environment Experience with Third Party Risk Management within a vertical industry applicable to Aravo’s client acquisition strategy preferred Ability to effectively translate complex business needs into a software delivery plan and to document and communicate that plan. Capable of working autonomously to desired outcomes of a project Must be organized and able to multi-task in a fast paced environment Benefits 100% Employer Paid Medical Insurance options for the Employee and Family Paid Maternity and Paternity Leave Life and AD&D Insurance Long-Term Disability Insurance 401K with Company Matching Equity Participation 4 Weeks of Vacation Fully Stocked Kitchens Company-Sponsored Charitable Day of Giving Events ......and many more! Aravo Solutions Inc. is registered as an employer in many, but not all, states. If an applicant is not in or able to work from a state where Aravo Solutions Inc. is registered, they may not be eligible for employment. The eligible states include: FL, GA, MA, MO, NC, NH, NJ, NV, OR, PA, SC, TN, TX, AND WA.

Experienced alarm technician needed for service calls And installations in the Chicago area. Familiarity with both fire and burglary systems desirable. This is a part-time position

About JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and local government to private driveways, our platform makes it simple for drivers to find, book, and pay for parking—while empowering our operating partners to deliver exceptional parking experiences. We’ve always believed parking should be easier—from end to end. That’s why we, two trailblazing companies—ParkHub and JustPark—have come together to make that vision a reality.  ParkHub revolutionized event parking in the US, optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we’re combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role As the Head of Product Implementation you will work in a global team and report to the Senior Director of Product Implementation. Ideally you’ll be based in the Dallas area, however we are also open for you to be based remotely in the US. You will be focused on implementation work in North America and manage a small team of implementation specialists for the region. Within the region you will be accountable for end-to-end planning and execution for client onboarding across our product range. This will include working with, and managing delivery by, teams across the business (e.g. commercial, marketing, product, engineering, success, support, finance, etc), channel partners and integration partners. This is a ‘hands on’ role, you will directly engage with clients, configure products, deliver training and solve problems. Your KPIs will focus on speed, efficiency, repeatability, scalability of and client satisfaction with product implementation. Core Responsibilities Lead multiple concurrent client implementations, from initial sales handoff through to product configuration, launch, post-implementation review and transition to BAU (client success & client support) Partner with commercial teams to shape implementation scope during pre-sales process Allocate implementation workload across the team (including yourself) Develop implementation plans by tailoring playbooks to the unique needs of each implementation Manage client relationships, align expectations, gather information and run regular client meetings Configure products and QA configuration to ensure it functions as expected  Coordinate and manage deliverables from across the business (commercial, marketing, product, engineering, success, support, finance, etc) in alignment with the implementation plan and other priorities across the business Manage integration partners and suppliers to ensure delivery to overall timelines Collaborate closely with channel partners and ensure successful delivery for both the partner and end-client Work closely with product and engineering to define operational processes for new products/features and surface client requirements for roadmap consideration Monitor and review work output of your team Act as a senior escalation point for complex client implementations and problem resolution. Ensure clients achieve time-to-value quickly and ensure that the JustPark business is well positioned to retain clients, realise revenues and drive revenue expansion  Continuous Improvement Increase the efficiency and scalability of the implementation team  Iterate and improve implementation processes, playbooks, templates, etc  Identify and act on opportunities to increase automation and self-service in implementation Facilitate retrospectives, pre/post-mortems, lessons learnt, RCA, etc processes and ensure that agreed improvements are implemented Team leadership & development Manage a remote team Set and achieve ambitious targets  Develop and retain top talent Mentor and support team members  Requirements 5+ years experience in a customer/client success, customer/client onboarding, technical account management or professional services for SaaS products, including 2+ years in a leadership role  Proven track record delivering complex implementations with channel and/or integration partners Demonstrated ability to develop and improve on processes with measurable increases in speed, efficiency and quality Strategic awareness and commercial acumen Strong communication, interpersonal and client management skills Bonus Skills Experience in start-up and/or scale-up businesses Experience working with teams and/or clients across multiple time zones Experience working in B2B2C environments involving both B2B clients and end-users where the commercial model is partly driven by end-user transactions Background in parking technology, mobility, event management or venue operations Qualifications in project management (eg PMP, PSM/CSM, etc) Experience in administration of sales, support and/or customer/client success tools (e.g. Salesforce, Zendesk, Planhat, Jira or similar) Benefits Investment in YOU and your wellbeing: competitive healthcare package & other wellness offerings! Simplifying journeys so you can breathe easier: a range of travel related benefits for you to take advantage of such such as parking credit and much more! Recharge your batteries: lunches, snacks, drinks & other sustenance provided for you in the office & a generous holiday policy We look out for your family: enhanced parental leave offerings and childcare benefits Look after the pennies!: 401k/pension offerings & referral schemes to continue growing our team Success is best when it's shared!: regular social activities and opportunities to spend time with your colleagues outside of work on us! Our Hiring Process  We value transparency and speed of execution (and you should too!) Application Review - Review of your application against requirements. Outcome within 3 business days First-interview - 30-minute virtual video interview via Google Meet with the People Team to tell you more about JustPark and the role and learn more about your experience. Outcome within 2 business days Second-interview - 30-minute virtual video interview via Google Meet with the Hiring Manager. Outcome within 2 business days Final-interview - 1 hour virtual panel interview & task presentation. We’ll ask you to come prepared with a task to present to the team. At this stage you’ll meet your wider team and manager and cover final interview-type questions around the role. Outcome within 5 business days In practice due to your availability and ours we expect the process to take ~3 weeks from the first interview.