Software Engineer, Skill Level 2

Fully onsite, temp to perm, ASAP start date. Pay is BOE 48-85 per hour • 30% Network Operations and Security Management: Responsible for the daily operations, maintenance, and troubleshooting of the branch’s network. Monitor and analyze network performance, respond promptly to and resolve operational issues and incidents. Perform fault diagnosis and resolution for various types of network failures; create and manage support tickets with third-party vendors for any type of network performance degradation or system issue. Conduct regular and ad-hoc health checks to identify and eliminate risks, ensuring the overall health of the network environment. Coordinate with maintenance vendors for hardware repair and replacement. Responsible for network-related disaster recovery activities, including drills, testing, and documentation. • 25% Network Architecture Optimization and Technical Standards Development: Design and optimize network architecture by incorporating industry best practices and aligning with headquarters’ technical standards. Continuously improve the network architecture and evaluate emerging technologies for potential adoption. Revise and refine network management technical standards in accordance with HQ requirements and local business needs. • 20% Network Asset Management: Maintain and update network topology diagrams, as well as asset records for network devices and leased lines. Manage VLANs, IP addresses, DNS, and domain environments. Responsible for network configuration management and firewall port administration. Implement lifecycle management for network devices, including procurement and replacement. Handle equipment installation, placement, cabling, labeling, power supply, stacking, and routine inspections. • 10% Network Version and Patch Management: Responsible for the installation, configuration, patching, and maintenance of network infrastructure supporting the headquarters and branch data centers. Coordinate planned network upgrades with HQ departments and third parties. Perform firmware updates for network and security devices to ensure they remain on the latest versions. • 5% Network Business and Financial Management: Liaise with network vendors and participate in budgeting, procurement, contracting, invoice review, and payment processes for network-related services, ensuring service quality, cost control, and compliance. Collaborate with the Information Security Office and Risk Management Department to oversee vendor management and monitor their adherence to service level agreements (SLAs). • 5% Collaboration and Support: Work closely with other technical teams to complete network-related tasks. Provide network support and guidance to other IT staff, promoting knowledge sharing and continuous improvement. • 5% Other Duties: Perform additional related responsibilities as assigned. Requirements • College graduate with specialization in Computer Science, Information Technology, Computer Engineering or a related discipline or equivalent experience or equivalent combination of education and experience. • 3 years of satisfactory, progressive experience in network administration in a business environment incorporating switch, router and firewall configuration, network monitoring, and experience utilizing network management tools to that are acceptable to the management of the Information technology Department. Knowledge of network topology, understanding of LANS, VPN, Wi-Fi, etc. is required. • Fluent in English and Chinese. SPECIFICATIONS: • Strong knowledge in network administration, cyber security, IT operation, inventory and patch management, incident response, and etc.; • Must be able to prioritize work and multitask in a fast-paced environment. • Require participation in periodic network devices updates outside of normal business hours and respond to network-related operation issues and incidents in a timely manner. • Communication regarding work matters with the headquarters is allowed outside of regular working hours. • Have strong written and oral communication skills in English and oral communication in Mandarin. Self-motivated and with strong responsibility. • Holding professional certifications of CCNA, CCNP or CISSP is a good plus.