Program Manager (call center operations)

K2D Strategies is a growing fundraising agency that holistically approaches direct response through a channel-agnostic lens. The Account Coordinator supports our clients and team members by coordinating schedules and quality assurance for the execution of fundraising campaigns. Our company culture is focused on collaboration, empathy, curiosity, and trust, and our clients are changing the world in Washington, DC, and across the country through political discourse, social action, culture shift, and so much more.  At K2D, we respect and celebrate our differences and know that employees with varied life experiences, backgrounds and skills make us a stronger company and a great place to work.  We aren’t shy about saying our team is the best in the business, and we wonder if you might be the perfect new teammate! Requirements Required Knowledge, Skills, and Abilities Team members who are most successful in this role typically have 1-2 years’ relevant project management experience Computer skills including fluency in MS Office Suite (especially Excel) Proven organizational skills, ability to manage time and adhere to deadlines, project management, problem solving skills, and attention to detail Ability to handle multiple projects across multiple clients Excellent customer/client service skills and the ability to work in a team environment Strong communication skills in both written and oral with the ability to effectively present information, respond and follow-up on questions and inquiries from clients and colleagues Technically curious and unafraid to ask questions and try new things Background in nonprofits or caused-based marketing highly preferred Preference will be given to candidates who can work a hybrid schedule in our Arlington, VA office Benefits What We Offer Health and Wellness: employer-subsidized health, dental, and vision insurance in addition to employer paid short-term disability and life insurance. Work-Life Balance: Flexible work hours, remote work environment (with access to our Arlington, VA offices for local employees), and generous time off Financial Wellness: competitive salary, 401(k) with company match Professional Development: ongoing training, career path development, and a dedicated budget for conferences and training seminars Additional Benefits: an opportunity to work with smart people in a supportive environment that celebrates individuality Compensation: our budget for this position starts at $45,000/year

This role is located onsite in El Paso, TX. At Datamark you'll experience a vibrant company culture that values collaboration, creativity, and growth. You'll be part of a fun, supportive, and engaging team that genuinely enjoys working together. Plus, we offer outstanding benefits that prioritize your well-being both in and out of the workplace. At Datamark, we strongly believe in and live by our core values. These values showcase how we treat each other, our customers and how we can successfully conduct business in the market and through our long-term business relationships. As part of our leadership team, you’ll play a critical role in shaping strategy, empowering teams, and driving sustainable growth. We offer competitive benefits and prioritize well-being to ensure our leaders can perform at their best both professionally and personally. Join us as a Vice President of Facilities and Project Managment and make a lasting impact. The Vice President of Facilities and Project Management is responsible for leading our global facilities management strategy and project management initiatives across the United States, Mexico, and India. The Vice President of Global Facilities and Project Management will strategically determine the growth locations for our company goals. This position is critical in ensuring that our current physical work environments contact centers and back-office mailroom operations are conducive to productivity, safety, and innovation. Additionally, this role must successfully collaborate with senior leadership to align all organizational growth strategies while planning for future site selection and possible territories for expansion. This Vice President of Global Facilities and Project Management is required to successfully foster a culture of collaboration and innovation within the project teams while promoting best practices in project management operations while ensuring that project outcomes align with business objectives and customer needs. Key Responsibilities Global Facilities Strategy & Oversight Lead the design, planning, construction, and maintenance of all company facilities and properties. Drive future site selection and infrastructure initiatives with a proactive approach to expansion. Team Leadership Manage a global team of project managers, facilities managers, and support staff. Foster a culture of collaboration, innovation, and continuous improvement. Operational Excellence Establish and manage departmental budgets to optimize costs and ensure service excellence. Ensure compliance with environmental, health, safety, and regulatory standards across all regions. Vendor & Contract Management Evaluate and negotiate contracts with vendors and service providers to ensure quality and cost-effectiveness. Sustainability & Risk Management Champion sustainability initiatives to reduce environmental impact. Develop crisis response and business continuity plans related to facility operations. Project Management Leadership Implement project management strategies aligned with business goals. Ensure adherence to best practices and governance frameworks. Monitor project performance and report metrics to stakeholders. Identify risks and develop mitigation strategies to ensure successful project outcomes. Requirements Qualifications Education Bachelor’s degree in Facilities Management, Business Administration, or a related field. Master’s degree preferred. Field Experience Minimum of 10 years of progressive global experience in facilities management and project oversight across multi-site operations. Leadership Experience At least 5 years in a senior leadership role within facilities and/or project management. Certifications Certified Facilities Manager (CFM), Facility Management Professional (FMP), or equivalent preferred. PMP certification required. Industry Experience Experience with BPO/contact center facilities strongly preferred. Required Skills Exceptional analytical and financial acumen with a proven ability to deliver measurable business results. Demonstrated success in managing large-scale facilities projects and operational budgets. Proven leadership of multidisciplinary teams across diverse geographical regions. Expertise in business case modeling, portfolio strategy development, and negotiating real estate deals and government incentive agreements (U.S., Mexico, and India experience desired). Strong vendor management and contract negotiation capabilities. Excellent communication and collaboration skills across all organizational levels. Strategic thinker with a hands-on approach to problem-solving. High attention to detail and strong organizational skills. Willingness and ability to travel domestically and internationally as needed. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off Short Term & Long-Term Disability Training & Development Wellness Resources $225,000 annual salary, plus bonus

GAC Enterprises, LLC is a well-established telecommunication construction company looking for a Telecom Project Manager to join our Texas team. The candidate will be responsible for overseeing construction projects from beginning to end, ensuring that they are completed on time, within budget, and in accordance with regulatory requirements and safety standards. The successful candidate will be organized, detail-oriented, and possess excellent communication and leadership skills. They will work closely with clients, and contractors, to ensure that projects are completed to their satisfaction, and will be able to manage multiple projects simultaneously. This is a salaried position, with work times to be determined by the needs of the project and company. In addition, the Project Manager will receive and be responsible for a Company vehicle, Cell Phone, Laptop, and Company Credit Card. All items are subject to audit and are to be used for the strict and sole purpose of performing job functions. Responsibilities Manage all aspects of construction projects from planning to completion Develop project plans, schedules, and budgets Set project milestones and monitor progress toward goals Resolve conflicts and identify potential risks or issues Conduct site visits to ensure compliance with safety and regulatory standards Prepare project reports and present updates to clients and management Work with field supervision to manage project risk and give direction based on information Deal with day-to-day customer interactions to ensure project needs Perform weekly audits on a project to verify progress, ensure quality, and meet forecast projections Hold weekly Project overview meetings with the field team Audit all project closeout packages to ensure quality and consistency of deliverables to the customer Ensure field personnel is adhering to all company policies and procedures Ability to maintain regular, punctual attendance Travel as needed Additional duties as assigned Requirements Bachelor's degree in construction management, engineering, or related field 5-8 years of experience in construction management or related field Knowledge of construction processes, materials, and techniques Strong communication and leadership skills Excellent organizational and time management skills Ability to read engineering drawings Proficient in Microsoft Office Suite and project management software Physical Requirements Must be able to lift and carry up to 50 lbs. Ability to perform the essential job functions safely and successful Must be able to stand, walk, sit, and crouch for extended periods Work is performed both inside and outside in all weather conditions, on rugged terrains, and active job sites Benefits Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Short-Term & Long-Term Disability Paid Time Off (Vacation, Sick & Public Holidays) Employee Discount Program

ITAC serves Process & Industrial clients with integrated engineering and construction services for complex capital projects. We also offer specialty services including power systems services and products, custom machine fabrication, and fall protection services and equipment. Founded in 1988 on a dream and a $5K loan, ITAC is a true success story. From humble beginnings to an ENR-Ranked Top Design Firm with a nationwide footprint and over 450 employees operating from 6 offices in Virginia, North Carolina and South Carolina, we provide Fortune 500 companies with innovative design-build solutions. We specialize in power generation & utilities, chemicals, food & beverage, forest products, advanced manufacturing, and minerals & metals. ITAC’s purpose is to make life better. For our employees, this means providing them with the resources and flexibility they need to have both a rewarding career and a fulfilling family life. ITAC is 100% employee-owned. Through our Employee Stock Ownership Plan (ESOP) and Direct Stock Ownership, every team member has the unique opportunity to be an owner who shares in the company’s growth and earnings. We offer our team a comprehensive benefits package and numerous employee incentives. Rooted in love, we serve and care for our employees like family. We hire passionate and motivated people with an innovative mindset and the desire to grow. If the thought of challenging, fast-paced projects excites you, then you’ve come to the right place. At ITAC, you’ll be part of a collaborative team that works hard to make life better. For more information, visit itac.us.com. General Description of the Job (tasks, duties, roles, expectations): The Project Manager coordinates and directs a project team’s engineering, design, procurement and construction efforts to meet a customer’s project objectives in accordance with the terms defined in the contract applicable to the work. The project manager provides, endorses, and enforces the applicable project principles, practices, and guidelines to ensure efficient and safe use and allocation of the team’s and the firm’s resources. The Project Manager exercises judgment and experience when applying these principles to ensure that enough alternatives are considered by the team and that the optimal solution(s) are achieved with schedule and budget constraints. It is the Project Manager’s responsibility to work with team members and management to identify team and project execution weaknesses and strengthen those areas with process and personnel improvements. The Project Manager must have a consistent bias for action for project performance and resolute decision making. The Project Manager may have multiple simultaneous project and client assignments. The Project Manager is also responsible for cultivating new work with clients with which the Project Manager has a working relationship. The Project Manager will continuously pursue additional opportunities to provide customers with engineering, design, and construction services. Project Responsibilities: The Project Manager has direct responsibility to ITAC’s customers for the engineering, design, procurement, and construction services and deliverables for which ITAC is under contract to perform. The Project Manager is responsible for ensuring sufficient quality reviews (e.g., inter-discipline and constructability) are built into the project team’s execution plan. The Project Manager is responsible for ensuring that the project team meets all established scope, budget, and schedule commitments with quality services and deliverables. The Project Manager is also responsible for maintaining positive client relations, considering the interests of both the client and ITAC fairly and equally. Requirements Bachelor's degree in Electrical Engineering or a related field. Minimum of 5 years of experience in electrical project management in the construction industry. In-depth knowledge of electrical systems, codes, and regulations. Proficient in project management software and tools. Strong organizational and multitasking skills, with the ability to prioritize and meet deadlines. Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. Proven leadership abilities, with the capacity to motivate and inspire project teams. Ability to travel to project sites as required. Benefits From internships to seasoned professionals, our growing company provides career opportunities for all levels of experience. We offer our team a comprehensive benefits package and numerous employee incentives. For life’s challenges, we also provide our employees and their immediate families with certified chaplains for around-the-clock encouragement and support. Rooted in love, we serve and care for our employees like family. ITAC provides benefits such as Health, Vision, and Dental Insurance 401k & ESOP Life Insurance Short & Long-Term Disability Sick Time Off Paid Time Off Paid Holidays Employee Assistance Program Tuition Reimbursement Professional Development Wellness Program Mentorship Program Safety Incentive Program 24/7 Chaplain Care Flexible Schedule & Remote Working

RP Professional Services is a rapidly growing Technology consulting firm headquartered in Virginia. We’re an 8a and Service-Disabled Veteran-Owned Small Business (SDVOSB) serving both federal and commercial customers. At RP, we help our clients achieve their mission by developing value driven, customized solutions that are executed by the best people. Our dedication to our employees and clients is driven by our promise to deliver Excellence, Value, and Flexibility. "People, not just Resources" is more than our motto; it's the foundation on which we are built! We are seeking a highly qualified Program Manager to oversee complex projects within the Department of Defense (DoD) Intelligence Community. The ideal candidate will have extensive experience managing initiatives, ensuring compliance with organizational goals, and collaborating with government leadership. This role requires a strong understanding of DoD/IC organizational structures and expertise in program management best practices. This position is contingent upon the contract being awarded to RP Professional Services. Responsibilities: Lead and oversee the execution of programs within the DoD Intelligence Community, ensuring alignment with strategic objectives. Manage project timelines, budgets, and resources to ensure successful program outcomes. Collaborate with government leadership to assess program needs and implement effective solutions. Ensure adherence to DoD/IC policies, directives, and organizational frameworks in program execution. Analyze and mitigate risks associated with program deliverables and operational goals. Foster communication among stakeholders, contractors, and internal teams to ensure program success. Maintain documentation, reporting, and performance metrics for ongoing programs. Requirements Bachelor's degree in any field. Project Management Professional (PMP) certification. Minimum of 10 years of project management experience within the DoD Intelligence Community. Strong understanding of DoD/IC organizational structure, policies, and procedures. Demonstrated ability to collaborate effectively with government leadership and stakeholders. Preferred Qualifications: Experience leading large-scale, multi-agency DoD/IC initiatives. Expertise in government contracting, budgeting, and program execution strategies. Strong problem-solving, communication, and negotiation skills. Salary Range: $180,000 - $200,000 The salary range for this role considers a wide range of factors, including, but not limited to, skill sets, equity, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.   Benefits Health Benefits: Medical, Vision, Dental Up to 4% retirement match with 100% vesting Company paid STD and LTD Company paid basic life insurance Competitive PTO package RP Professional Services, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.