Construction Manager

**This is a hybrid role that will require regular presence on-site at the client location around Cambridge, MA. **This position is not eligible for relocation assistance** The Informatics Delivery Manager (DM) is primarily accountable for fulfilling all contractual obligations for Zifo related to our customer engagements. This role is the realization of the ‘one hand to shake’ concept that would allow both the customers as well as the internal Zifo stakeholders to work with one primary point of contact for all the servicing needs for the specific engagement. The DM will provide strategic and technical leadership, as well as the consulting and program / project management skills required to analyze customer needs and opportunities to ensure Zifo successfully delivers a solution meeting the customer's objectives and goals. Requirements Responsibilities Overall accountability for the successful delivery of all projects and Zifo services in the engagement and ensure all service delivery contractual obligations are met Govern Project Health by using metrics-based health checks, perform Corrective and Preventive actions for any deviations, do follow-ups and follow throughs Chair Engagement Steering committee and other operational meetings including senior leadership from the customer and Zifo. Track action items, monitor and report their progress periodically Conceive and implement engagement improvement plans from service delivery improvement/optimization perspective Devise and implement continuous improvement plans, ensuring there are mutual gains for both the customer and Zifo Oversee engagement operations such as staffing, invoicing compliance, contract renewals, managing resource movements Customer Relationship Management – establish and nurture customer relationship across all levels with the objective of improving overall customer maturity across all customer segments that are serviced CSAT assessment and management by implementing focused improvement plans Contribute to Business Development – Perform Account Mining, Support RFP/Pursuits People Management – Provide performance feedback on Zifo resources to the line managers Provide strategic project and program management consultative guidance to customers by proactively identifying business and/or technical challenges or opportunities for improvements Bring in though leadership to the customer engagements by offering proactive insights into industrial trends Manage, motivate, and mentor cross-functional and enterprise project teams across the globe Ensure seamless experience for the customers while dealing with the various Zifo services teams across geographies Resolve any conflicts between the Zifo service lines keeping the customer interests as the priority Function as the first point of escalation from Zifo and provide timely and effective resolution in addition to doing a retrospective to address the root causes Required Skills R&D Informatics Skills Prior experience in Pharmaceutical or Biotech Research and Development industry Understanding of Drug Discovery & Development processes An Independent, Self-Motivated & Results driven mentality Willingness & ability to acquire quickly new Technical Skills & Business Principles Ability to actively contribute to business development efforts via strategic discussions with account executives and proactive discussions with client stakeholders Working experience with Productivity tools such as VISIO, Excel, PowerPoint, Word, Microsoft Project Analytical mindset and ability to thrive in ambiguities Outstanding communication skills both written and verbal Experience is making impactful presentations to D+ and C-Suite audiences Program Management skills Managing a portfolio of projects Coordinating strategic road mapping Resource & Effort Planning Project Planning & Scheduling Scope & Time Management Vendor Management Risk Assessment Cost/Benefit Analysis Qualifications: Bachelor’s/Master’s degree or equivalent in Management or Life Sciences or IT field is mandatory Minimum 10 years of experience as a Business Technology Consultant/Project Manager Minimum 8 years of experience working with Customer/Client focused delivery model & Global solution deployment, preferably in the pharmaceutical /Life sciences industry Active PMP / PgMP/Prince2 Certification Experienced in managing large customer engagements ($5M+ revenue / 50+ global team) that have multiple services being offered by the provider organization Expert in Project Management, SDLC types, people management Familiar with the global delivery model and have experience working with multidisciplinary teams located across varies geographies Consultative capabilities to convert business problems to opportunities Flexible in handling tactical issues as well as possess ability to think strategically Expert in crisis/problem management and willingness to get hands on to expedite problem resolution Function as a coach to the teams to improve collaboration and outcomes Possessing innovative mindset and have an eye for continuous improvement Experienced in managing large & concurrent projects/programs A successful Zifo-ite is Independent, Self-Motivated & Results driven Willing & able to quickly acquire new Technical Skills & Business Principles A critical thinker who possesses logical reasoning  Curious and always looking for creative solutions to complex problems Benefits CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are looking for 2 CAREGIVERS for a 23-year old man with disability, severe cerebral palsy, intellectual disability, and exhibiting extremely difficult behaviors and aggression on a sporadic basis. Client is high risk. Both caregivers will be required to assist with transfer and transport to prevent falls and safety hazards. Services are needed on a 24/7 basis in his home and in the community for all activities. Client lives in a lovely family neighborhood, but needs significant supervision, behavior management and support for all tasks throughout the week. CLIENT SPECIAL NEEDS: Client is severely disabled, mostly nonverbal, requiring professional assistance in all of the following areas on a 24/7 basis:  Assistance and supervision to stay safe and away from harm at all times;  Takes medication to modulate behaviors both during the morning, noon and night shifts;  Assistance needed at all times to change heavily soiled clothing, toileting, bathing, eating, and performing basic grooming tasks such as brushing teeth, shaving, dressing, and oiling/massaging skin to prevent skin breakage, and bed/wheelchair repositioning every 2-3 hours;  Client participates in walks, physical exercise, excursion to malls, concerts, grocery store, outings such as swimming, skating, bowling, movies, restaurants, sporting events, park and planning activities (Sports and Learning Complex), active church member, volunteering in the community to feed/cloth the homeless and engages in games and electronics; JOB SUMMARY AND DUTIES:  Client requires professional assistance in staying safe when he becomes sporadically agitated, and may lash out with hitting, kicking, head banging or grabbing, in order to self-calm;  Caregivers assist client in practicing self-care tasks such as teeth brushing, hair combing, and staying on task to practice skills throughout the day.  Caregivers must be able to accompany client to the park, involving walking up to 2 miles per day at the park and to / from the playground where Client visits regularly;  Caregivers must be able to help client remain clean, dry and safe throughout the day during many activities, frequent hand and face washing, clothes changing assistance when needed, prepare meals and clean up and keeping client from handling dangerous items in the kitchen (stove, knives, etc.) or breaking things he encounters. CAREGIVER MUST HAVE THE FOLLOWING SKILLS & ABILITIES AND DOCUMENTED TRAINING & EXPERIENCE IN PROVIDING:  First Aid Certification  CMT Certification  Cardiopulmonary Resuscitation (CPR) Certification;  Possess a clean driving record;  Be able to pass a background investigation;  Possess not less than 7 years full-time experience with working with adults with developmental disabilities that exhibit extreme or difficult behaviors  Possess not less than 7 years full-time experience working with disabled adults in their home setting and in the community in which they live;  Have a strong physical strength, in order to manage the physical needs of the client, who is a full-grown man, 5’3” tall and 130 pounds, and comply with the behavior plan in terms of managing behaviors;  Must have car. WORK SCHEDULE: Caregivers must be willing to accommodate a work schedule that varies between 4-32 hours per week, covering any of the 7 days per week. COMPENSATION: To be discussed at time of interview. ** Please send resume to tonyabutler4life@yahoo.com, detailing your experience and qualifications, as outlined above, and a list of references that can verify the years of employment and skills employed therein. Please include an email and phone number where you can be reached for an interview.

We are seeking a highly organized and communicative Internal Operations Coordinator to streamline our project management processes and improve interdepartmental coordination. This role will serve as the critical link between our field operations, service department, and warehouse/purchasing functions, ensuring smooth information flow and efficient project execution. Key Responsibilities: Act as the primary point of contact for internal communication between field operations, service coordination, and warehouse/purchasing departments. Collaborate closely with the Field Project Manager to understand project requirements and timelines, translating field needs into actionable tasks for other departments. Coordinate with the Service Coordinator to ensure service requests are properly integrated into ongoing project schedules and resource allocations. Liaise with the warehouse/purchasing team to ensure timely procurement and delivery of materials for projects and service calls. Leveraging existing centralized project tracking system, ensuring all departments have access to up-to-date information. (We primarily use Quickbase) Facilitate regular cross-departmental meetings to discuss project statuses, upcoming needs, and potential issues. Continually improve communication protocols to improve information sharing across departments. Review regularly generated reports on project statuses, resource utilization, and interdepartmental performance metrics. Identify bottlenecks in communication or processes and propose solutions to improve operational efficiency. Assist in the maintenance of project documentation, including schedules, change orders, and closeout procedures. Preferred Qualifications: Knowledge of access control, video surveillance, and intrusion detection systems Bachelor's degree in Business Administration, Operations Management, or related field Experience with Quickbase Requirements Required Qualifications: 3+ years of experience in project coordination or operations management, preferably in the security integration industry Strong understanding of project management principles and practices Excellent communication and interpersonal skills Proficiency in project management software and Microsoft Office suite Demonstrated ability to manage multiple priorities and deadlines Strong problem-solving and analytical skills Experience with ERP or CRM systems Familiarity with inventory management and purchasing processes Benefits Paid Time Off Paid Holidays 401k Safe Harbor Match

Seeking Temp, Full-Time, Live-In Caregiver Sat. 10/4 until Tue. 10/20 compensation: $2,210 (17 days at $130 per day) employment type: full-time experience level: experience required job title: Temporary Live-In Caregiver Seeking substitute caregiver from: -Saturday 10/4 at 8 AM until Monday 10/20 at 9 PM -$2,210 (17 days at $130 per day) 3 DAYs OF PAID TRAINING will be provided, prior to the regular caregiver departing on vacation. Training will start on: -Saturday 10/4 at 8 AM The substitute caregiver is needed to care for a 60 year-old paralyzed man, while his regular caregiver is on vacation. IMPORTANT: Please note that although this job is labeled as "Full-Time" – if you're an experienced caregiver, then there will be a LOT of downtime. However, you would need to assist the patient whenever needed. If you meet the requirements and want to be considered for the position, please respond with a brief description of your work experience (and resume if available). HIRING REQUIREMENTS: -Short phone interview -Short in-person talk about the duties of the job. At this time, you'll be shown the patient's condo with your own room. OTHER IMPORTANT INFORMATION: Patient is a 195 pound, 6 foot tall paralyzed male. The substitute caregiver must be strong enough to move the patient from one side of the bed to the other, in order to prevent pressure sores on the patient's skin. I've had many caregivers who were only a fraction of my weight, and they were able to easily move me from one side of the bed to the other – as long as they used correct nursing methods. During the day, the patient needs to be turned approximately 2-4 times. Overnight, the patient usually sleeps all night with no rotations. Patient has a quiet and easy-going personality. RESPONSIBILITIES: Provide full-time, live-in caregiving. A Registered Nurse (RN) will visit 3 times per week to manage medications and some toileting. The caregiver must be strong enough and able to turn the patient in bed in order to to prevent the patient from getting pressure sores. The patient has an ostomy for urine. The urine drains into a 2 liter (2L) bag on the side of the bed. You must empty this bag at least 2-3 times a day. A Registered Nurse (RN) usually changes the patient's urinary ostomy appliance. However, you must be able to change the ostomy appliance by yourself if needed. You will be trained on how to do this. The patient can also help provide some limited instructions to you on how to do this. The patient eats about 2-3 times per day and occasionally 1-2 snacks. The foods are in the refrigerator, freezer, or kitchen cabinets. If needed, the foods can be easily microwaved. BENEFITS: -$2,210 (17 days at $130 per day) -MUCH free time! -Your own private bedroom with 32 inch cable TV, walk-in closet, and bathroom -Access to entire home (kitchen, dining room, laundry, etc.). You must provide your own meals. There are numerous grocery stores, fast food places, and restaurants nearby. -Ideally, the new caregiver would be a homebody but would still have the freedom to occasionally go out, as long as sufficient advance notice is given to the patient. -The Ashburn metro station (on the Silver line) is approximately 10-15 minutes away from the patient's condo. REQUIREMENTS: -Must provide proof of Covid 19 vaccination(s). -Must pass a criminal background check (at the my / patient's expense). -Must provide at least 1 work reference. If you meet the requirements and want to be considered for the position, please respond with a brief background of your work experience (and resume if available).

About Proactive Technology Management At Proactive Technology Management (PTM), we're passionate about helping businesses thrive in the digital age. Our Project Management Office (PMO) plays a critical role in delivering a wide range of technology solutions to our clients. We are a team of expert project managers, consultants, and software and data architects who work together to create innovative, data-driven solutions that transform businesses. We specialize in delivering projects across various domains, including full-stack development, hyperautomation, cloud data analytics, and LLM-based generative AI. About the Role We are seeking a highly motivated and experienced Technical Project Manager to join our PMO team. This is a mid-senior level, full-time remote position that sits at the interface of our consultant and project manager roles. You will be the primary point of contact for our clients, guiding them through the entire software development lifecycle, from requirements gathering to solution delivery and beyond. Requirements Responsibilities Collaborate with clients to understand their business needs and translate them into clear, actionable technical requirements. Develop detailed project plans, including timelines, milestones, and resource allocation, using our Monday.com-based project management system. Lead and manage a cross-functional team of engineers, developers, and other technical specialists to deliver high-quality solutions on time and within budget. Ensure projects adhere to our Way of Working principles, including Lean UX, GTD-inspired workflows, and the C4 model for architectural clarity. Communicate project progress and risks to clients and internal stakeholders effectively and proactively. Manage client expectations and ensure their satisfaction with our services. Contribute to the continuous improvement of our processes and methodologies. Perform enterprise data modeling tasks as required, including planning entities, attributes, and relationships to support business processes and reporting needs. Qualifications 5+ years of combined experience in technical project management, engineering management, or technical product ownership, with a proven track record of successful project delivery. Strong understanding of software development methodologies, including Agile and Lean UX. Experience working with cloud-based technologies, including Microsoft Azure (strongly preferred) and AWS (desirable). Experience with data warehousing, hyperautomation, and AI/ML is a plus. Excellent English communication, interpersonal management, project leadership, and presentation skills. Ability to work independently and as part of a remote team. Bachelor’s degree in any STEM field strongly preferred. Familiarity with C4 architecture and systems thinking. Proven system analysis and data analysis skills, including ER diagramming and data modeling. Domain knowledge in wealth management, financial services, revenue cycle management (RCM), electronic health records (EHR), and practice management systems (PMS) is highly desirable. Benefits Full Medical Benefits 2 Weeks Paid Vacation Full Time Dental & vision insurance 401(k) matching

We are seeking an experienced, energetic, and results-driven Call Center Manager to lead our dynamic team of 5–10 call center representatives at our Dental Practice. The ideal candidate will be responsible for driving performance and productivity while maintaining a positive and motivating team culture. This is not a cold-calling position—our team exclusively contacts individuals who have reached out previously or have been seen in our office. Must have experience in call center work, sales and management. Must also be fully fluent in both Spanish and English. Key Responsibilities: Team Leadership & Supervision: Oversee daily operations of the call center team focused on scheduling new and returning patients and encouraging case acceptance.Monitor and manage individual performance, ensuring each team member completes ~150 daily contacts (calls/texts/emails).Provide ongoing coaching, training, and feedback to team members.Promote a balance of accountability and motivation, addressing performance issues with professionalism and clarity. Performance & Goal Setting: Set clear KPIs and productivity benchmarks for the team.Track and report team performance metrics; implement strategies to consistently hit targets.Use data to optimize call efficiency and conversion rates. Motivation & Culture: Foster an upbeat, fun, and engaging work environment while minimizing distractions.Develop and implement incentive programs, contests, and recognition initiatives.Celebrate wins while constructively addressing areas for improvement. Process Management: Ensure all calls are patient-focused, compliant with office protocols, and align with the practice’s standards of care.Coordinate with front desk, treatment coordinators, and clinical staff to streamline scheduling and follow-ups.Help optimize scripts, workflows, and call strategies to improve outcomes. Our hours are: Tuesday - Saturday Tues, Weds, Friday:  8:00 - 5:00 Thursday 12:00 - 10:00 Saturday 8:00 - 5:00