Site Reliability Engineer (req-174)

The Junior Systems Administrator will serve as a team lead for our NJ facilities, collaborating closely with Help Desk associates to provide training and higher-level support. Additionally, this position will work alongside the IT Manager to ensure the maintenance and optimization of network infrastructure across the organization. Duties and Responsibilities Utilize technical knowledge, strong troubleshooting skills, and established repeatable processes to effectively resolve issues with servers and software. Support LAN, WAN, VPN, Internet, and VOIP phone connectivity in various locations and occasionally support other locations. Partner with the IT Manager to create a secure as well as compliant server environment for both hosted and non-hosted systems. Manage company domains and Active Directory. Identify system software configuration changes. Manage hardware as well as software systems, including routers, switches, VPN, and VOIP phone security systems. Recommend innovative. Implement solutions that meet the operational needs of the company. Automated approaches for system administration tasks. Create purchase requests for IT-related purchases. Participate in technology purchasing, assisting with selection, ordering, receipt & initial setup of computer network devices. Maintain installation as well as configuration procedures for desktop servers. Perform daily system monitoring, verifying the integrity as well as availability of all hardware, server resources, systems, plus key processes, reviewing system and application logs, and verifying completion of scheduled jobs like backups. Provide support per request from internal staff. Investigate and troubleshoot issues. Apply OS as well as software patches to desktops and servers. Upgrade as well as configure server and desktop software. Perform backup and restore data for all network servers. Maintain users on corporate networks. Assist with network - LAN as well as WAN - system design and implementation, maintenance, run, replace, and/or move network cabling, including termination. Responsible for PC hardware inventory, IP phones, printers, barcode scanners, maintenance, and upgrade repairs. Installing and configuring security cameras (IP and analog) and recorders (DVR and NVR). Requirements Minimum 3 years of experience in the field. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). CompTIA A+ certification or equivalent experience Experience in troubleshooting issues related to Windows 10 & 11, Active Directory, DNS, and networking Strong knowledge of Windows 10/11, including baseline security policies Experience supporting Windows-based workstations and servers Experience with switches, access points, firewalls, and other network equipment. Experience with Google Workspace is a plus. Experience with Cybersecurity is a plus. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work effectively both independently and as part of a team. Aligned with Bergen’s How We Work Together Principles including: investing in People Development, creating a Safe Environment, treating others with Respect, being able to work as part of a Team, having Trust in others, having Passion for our work and clients, having good Communication skills and having high Accountability for oneself and others. Benefits We provide a competitive benefits package including: Medical, dental, vision, ancillary benefits Flexible spending and dependent care accounts 401(k) match PTO, Sick time, paid holidays Company-paid Employee Assistance Program (EAP) Salary range $58K - $73K annually

Job Summary: Highly motivated individual with a minimum of 3 years’ experience in a high-volume prepress environment for Web Offset and Digital presses. Essential Job Functions: • Preflight/edit/troubleshoot customer files to ensure they conform to a job’s specification. • Process/trap files in Kodak Prinergy. • Provide detailed analysis of potential problems and/or showstoppers to Account Management. • Impose files for proof and/or press using Kodak Preps. • Output (RIP) files for correct proof and/or plate manufacturing. • Perform quality assurance throughout the prepress production cycle. • Performs other duties and special tasks when assigned. Qualifications: • Understanding of current Prepress and Print Industry standards and expectations. • Knowledge of Mac and applied software • Fundamental knowledge of ripping and trapping of files. • Demonstrate ability to read and comprehend written instructions. • Excellent interpersonal, problem solving and troubleshooting skills with a keen attention to detail. • Good communication, organizational and time management skills. • Adobe Creative Cloud; Acrobat, InDesign, Illustrator, Photoshop. • Enfocus PitStop Pro • QuarkXPress • Kodak Prinergy Connect (Workshop) • Preps Imposition software Physical Demands: • The physical demands are typical for an office setting. Must be able to lift up to 20 pounds. Apply here: https://recruiting.paylocity.com/recruiting/jobs/Apply/3634285/Publication-Printers-Corporation/Mac-Operator

Position Title: Tactical Radio Subject Matter Expert (TACRAD) Location: Camp Pendleton, CA Position Type: Full-time Salary Range: $70,000 - $80,000 USD Security Clearance Requirement: Position requires active security clearance Certification Requirements: CompTIA Security+ Years of Experience: 3 - 5 years direct experience with TACRAD Roles and Responsibilities: This position is a dual-hatted role that reports directly to the PM or a designee.  The role provides remote and on-site support in the set-up, operation, and troubleshooting of both Tactical Radio (TACRAD) and Terrestrial High-Capacity Communications (THC2) systems.  These support efforts are provided to the Fleet Marine Force (FMF) while deployed, in garrison, in preparation for, and while participating in major exercises and contingency operations in CONUS and OCONUS. Will work cross-functionally with several departments and those who are performing work at Government Customers’ sites.  Position will be required to travel at the Government Customer’s request.  Travel is expected up to 25%.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides expertise on Tactical Radios (TACRAD). Provide on-site and global command, control, computer, communications, and intelligence (C4I) systems technical support to the operating forces of the United States Marine Corps, joint services, allied nations, and program offices to ensure effective use of C4I systems throughout the spectrum of military operations. Will provide C4I systems expertise to include troubleshooting, guidance and analysis of tactical communications systems, system set-up, maintenance, upgrades and configuration management for fielded Marine Corps C4I systems.  Works in a team environment consisting of military, government civilians, and contractor personnel. Utilizes technical expertise in at least two systems to include (but not limited to): VSAT/SATCOM, NOTM, COC, CAC2S, AFATDS, TBMCS, JBC-P, MCH, MARCIMS, JADOCS, AFATDS, TCS, MMIM, FTAS, IDS-MC, URN, JTCW, TVSS, THSv2, C2PC, SPRS, tactical radios and tactical networks. Configure, program, operate, troubleshoot, and conduct fault isolation of the AN/MRC-142, WPPL-T, AN/TRC-170, AN/TRC-238(LRS). Support THC2 Systems during test and evaluation events.  Perform spectrum analysis. Interface with FMF personnel and US Government employees to provide break/fix support to USMC tactical networks in a fast-paced, high-energy environment. Research questions using available information resources: technical manual, operating and administrator guides, fleet advisory messages (FAMs), and internal approved knowledge base(s). Identify and elevate situations requiring urgent attention. Train the FMF to set up, configure, operate, troubleshoot, and maintain the TACRAD and THC2 systems. Note – this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications and Education Requirements: TRAVEL REQUIRED FOR POSITION - Must be able to obtain or possess a valid US Passport and by physically qualified to support miliary exercises and contingency operations. Thorough understanding of RF theory and antennas, to assist in HF antenna selection and erection in a Field expedient setting. Ability to install and operate associated radio software platforms to include the Harris CPA, RPA, JENM, ACES, NRDI, Code plug, ASTRO-25, and the Thales PC Programmer as these are integral mediums in programing nets, radio configuration, and SW/FW updating. Basic understanding of Computer Networking and sub netting, with the ability to troubleshoot and configure radio to PC connections on various versions of Windows OS. Have a foundation of network fundamentals for IP addressing and subnetting. Strong understanding of spectrums, frequency management, signal flow, and transmission theories. Familiar with the transportable, self-enclosed Troposcatter terminal (multichannel) AN/TRC-170A capable of transmitting and receiving digital data up to 100 miles. Familiar with vehicular-mounted integrated High-Capacity Line-Of-Sight (HCLOS) radio system AN/MRC-142 providing two-way secure digital wideband transmissions over voice and data in the band I and band III+ frequency bands up to 35 miles with ethernet interfaces. Familiar with the AN/TRC-238 (LRS), which combines high throughput, spectral efficiency and software-defined operational flexibility within a small form factor and can support multiple missions such as high-capacity backhaul, backhaul repeater, range extension node, aggregation/distribution and spoke at the network's edge. Familiar with Next Generation Troposcatter System providing Line-of-Sight (LOS), Obstacle Gain Diffraction (OGD), and Beyond Line of Sight (BLOS) Troposcatter (TROPO) communications. The system is designed to provide a transmission capacity up to 210 Megabits per second (Mb/s), depending on the path terrain. Familiar with the Wireless Point-to-Point Link (WPPL) terrestrial high-capacity line of sight (HCLOS) radio system that uses wireless RF links to extend local IP traffic using point-to-point and point-to-multi-point arrangements for extension of LANs to remote areas. Experience with the electro-magnetic spectrum Experience working with customers, addressing issues, and managing customer concerns and requests over the telephone and/or in person. Strong active listening, data entry, and documentation skills. Experience writing technical solutions and commercial knowledgebase articles. Intermediate analytical and troubleshooting skills, attention to detail, and consistent resolution of IT problems. Experience supporting Marine Corps C4I systems and equipment. Minimum of 3 years’ experience in military training and education. Direct participation in real-world operations is desired. Willing to work in a 24x7x365 secured environment, demonstrate intuitive problem-solving skills, and allow for flexible scheduling. Competencies: Adaptable to fluid environments Personal effectiveness/credibility Excellent attention to detail Effectively handle multiple projects simultaneously in a deadline driven environment Strong written and verbal skills Ability to work cross-functionally with several departments and prioritize tasks as needed Requirements TRAVEL REQUIRED FOR POSITION - Must be able to obtain or possess a valid US Passport and by physically qualified to support miliary exercises and contingency operations. Certification Requirements: CompTIA Security+ Benefits Benefits: Paid Vacation, Sick Time and Holidays Medical, Dental, Life and Disability Insurance 401K with Employer Contribution Matching Service-Disabled Veteran Owned Business Equal Opportunity Employer ISO 9001:2015 Certified Company www.c4plans.com

SUMMARY: Provides technical support to the university community. Resolves moderately complex technical problems (tier 1 and some tier 2), and may provide functional direction to student employees, as needed. JOB DUTIES/RESPONSIBILITIES: Provide phone support in the Help Desk call center. Analyze computer problems; gather customer specific needs; process workflow with clear explanation of problems and resolution. Create workflow / call tickets for phone support, walk in traffic, and emails to the Help Desk. Support live chat communications. As needed, direct workflow / service requests to proper technicians or other departments within Information Services with agreed service levels Provide support for the walk up Help Desk; assist with computer service issues and provide support for mobile devices Committee assignments as assigned Other tasks as assigned WORKING CONDITIONS/PHYSICAL EFFORT: Lift and carry computer equipment, including CPUs, monitors, small printers, scanners, and other peripherals QUALIFICATIONS: Microsoft Office Software Suite previous experience Hardware support for dual core computers and newer Operating System previous experience Familiarity desired with both PC and Mac platforms for hardware and software Ability to work directly, face to face, or over the phone, with customer Ability to analyze moderately complex computer problems Ability to communicate effectively, both orally and in writing Strong organizational skills EDUCATION & EXPERIENCE: Customer Service-related experience preferred High School Diploma required Some college or professional technology education desired WORK HOURS: Full-Time; Non-Exempt position Monday-Friday 10:30AM-7:30PM, but may work a varied schedule, including adjusted shifts as needed. Weekend work during back-to-school period, and rotating weekends (Saturday/Sunday 10:00AM-4:00PM) SALARY STRUCTURE: Pay Grade 5 (Hiring Range $19.72 to $26.13 per hour)

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.   RMC is hiring a Desktop Support Administrator to support our customer in Indian Head, MD (Mainside). The selected applicant will work as part of an integrated team including system administrators, network engineers, software developers, service desk analysts, and other personnel on site.   Responsibilities Maintain IT Infrastructure end-point devices including but not limited to computers, printers, phones (desk and mobile), and audio-visual equipment Perform server/workstation installations and technology refreshes. Install and configure external workstation hardware Install and configure authorized software on workstations Diagnose and resolve hardware and software issues Perform system upgrades as required Support the tracking and implementation of Security Technical Implementation Guidelines (STIGS) Assist in artifact development as well as continuous monitoring activities Maintain end-point data backups and ensure integrity Participate in the patch management process Create and maintain documentation Lead and assist with projects as needed Requirements Security Clearance: An Interim DoD Secret clearance is required to start. A Top Secret clearance will be required for this position. Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information. Minimum of 3 years of experience supporting system administration for DoD or Federal Programs. DoD 8570.01M IAT Level II Certification with Continuing Education (CE) (GSEC, CompTIA Security+ CE, SCNP, SSCP) is required. Experience providing end user desktop support services. Strong understanding of IT Management and associated cybersecurity principles to include cybersecurity policy, network security, and digital forensics. Benefits At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. This also includes a competitive paid vacation package with 11 paid federal holidays. Additionally, we also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package. Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $60,000 to $75,000 (annually).

POSITION SUMMARY: This position shares the responsibility of maintaining the multimedia and audiovisual equipment installed in university classrooms and teaching spaces, meeting rooms, office locations, and public presentation venues. This includes preventative maintenance work as scheduled, maintenance of equipment (break/fix) and some installation work as required. This position will also be responsible for videotaping classes or events on campus as scheduled. Some overtime is required in this position, as well as the need to work alternate shifts when needed. RESPONSIBILITIES: Provide technical service and support to classrooms and meeting spaces equipped with AV Media systems Answer phone calls from classroom spaces and provide remote assistance as possible Dispatch to classroom spaces to provide immediate onsite service as required Document service issues and problem resolutions in the service workflow system Accomplish preventative maintenance tasks as assigned, usually twice per year Installation of equipment as needed, Projectors, LCD panels, rack equipment such a, Switchers Some responsibilities associated with configuration of computers in order to project properly, both PC and Mac System Commissioning and Training/Instruction in the use of the MM and AV equipment Perform final testing and commissioning of newly installed systems, including the shared responsibility for developing training materials This position will be responsible for training faculty and staff members on the proper use of the systems installed in classrooms and meeting spaces; this includes projection systems, the use of AV control systems, video conferencing and/or Skype, and some lecture capture. Videographer services and general event support Videotaping services as requested, class lectures, seminars, events during the regular academic day, as well as after hours Timely processing of the video as required to provide the requested format/copies for the customer Set up / take down of equipment in support of events, including Board of Trustees meetings. QUALIFICATIONS: Thorough knowledge of the operation of multimedia and a/v system equipment, including: Projectors and/or LCD panels Room sound systems (Playback and Live Audio) Media playback AV Control systems (AMX and Crestron) Video Switching Good computer skills; configuration settings, extending displays to projector, etc. (Microsoft Windows and MacOS) Ability to analyze and solve complex problems, troubleshooting equipment failures Ability to perform under limited supervision. Independent problem-solving ability is critical Ability to perform in stressful situations while supporting events with several moving pieces Excellent interpersonal, analytical, problem solving, organizational, and communication skills Familiar with the basic use of NLE (Non-Linear Editing) systems; preferably Final Cut Familiar audio systems: mixing consoles (analog and digital); wireless microphones Required: Must have a valid Driver's License and be able to produce a driving record with a minimum of 3 years of driving history in good standing EDUCATION & EXPERIENCE: High School diploma or equivalent Some college or professional trade training in electronics or audiovisual systems preferred 2+ years of technical service responsibilities associated with multimedia and/or a/v systems WORK HOURS: Full-time, non-exempt position Monday - Friday, 11:00 a.m. - 7:30 p.m.; 7.75 hrs./day; 38.75 hrs./week SALARY STRUCTURE: Pay Grade 5 (Hiring Range $19.72 to $26.13 per hour)