Assistant Property Management Admin (Bothell, WA)

Our professional property management company is seeking a detail-oriented and motivated administrative support specialist with customer service skills to join a residential property management team serving the Pacific Northwest. This role is ideal for an individual with strong customer service skills, organizational ability, and a commitment to professional growth within the property management industry. Key Responsibilities • Serve as a primary point of contact for managers, vendors, and other field staff by responding promptly to phone calls and emails. • Provide effective tenant support and ensure concerns are addressed professionally. • Accurately process and record rental payments within the company’s accounting systems. • Manage resident billing, utility reimbursements, and adjustments to charges. • Review, track, and prepare proposals for operating and capital expense projects. • Organize and prioritize tasks assigned by the management team to ensure efficient operations. • Oversee and coordinate capital improvement and repair projects to completion, ensuring adherence to budget and schedule. • Support training and communication with on-site staff to maintain operational standards, including report writing to senior staff. Qualifications • Strong interpersonal and customer service skills, particularly in email and over the phone. • Proficiency in Microsoft Office, particularly Excel and Word as well as basic office computer literacy. • Basic knowledge of accounting practices and property management systems. • Excellent organizational and task management ability. • Demonstrated ability to work collaboratively within a professional team environment. • Problem-solving skills with a focus on practical, timely resolution. Compensation & Benefits • Competitive salary package. • Career advancement opportunities within a locally grown firm. • Comprehensive training and professional development support. • Collaborative and supportive work environment. Application Process • Qualified candidates are invited to submit a resume and cover letter outlining relevant skills, experience, and training they feel would help them succeed in the position. Additional Information • Credit and background checks will be conducted at no cost to applicants.