Senior QA Lead

Under broad supervision, the QA Tester/Analyst will drive the overall QA planning/tracking and reporting for project(s), as well as execution of test lifecycle deliverables per standard methodology and procedures to ensure successful Test Strategy/plan implementation for the Georgia Dept. of Transportation (GDOT). While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st.  Candidates that were submitted previously to Req ID: 751006 and 755205 need not reapply.  While the intent may be a long-term tenure, this position is subject to annual budget restrictions.  The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st.  Duties/Responsibilities: • Experience in testing Custom applications. • Experience in testing GIS components. • Actively interact with various teams. • Create and document test plans, Test Scenarios, test cases , execute tests, analyze results, and report problems and anomalies, all via the              lens of business end users • Operate in Agile approach to support testing needs. • Ensure Testcases are properly formulated, follow QA standards to ensure metrics are working. • Work closely and collaboratively with business partners, PMO and Vendor technical delivery teams to understand business requirements • Ensure software testing is done on-time and as planned and notify management about bottlenecks and other issues and risks • Assist Business subject matter experts and business analysts in the development of UAT test scenarios leveraging test cases • Participate in defect triage meetings and demos • Report weekly status to Quality Assurance Testing Lead Candidate Pay Range: $39.92- 43.00 per hr.  Visa: Permanent Resident (aka Green Card) or US Citizen preferred Local Only - Hybrid Work Schedule     Education: • Bachelor’s degree in Computer Science, Business, or similar      General Experience: • At least Three (3) years of experience with testing in software development projects. • Experience in mid-scale or large-scale system development projects (including using test automation, test strategy, developing and executing            test scripts and test plans) • Ability to prioritize multiple tasks. • Strong verbal and written communication skills • Able to review and analyze system specifications (e.g. System Requirements, Business Requirements, Design Documents, etc.) • Able to perform manual testing and/or automated testing using the supported tools. • Identify missing testcases, create new test cases and modify existing testcase for more completed accurate and efficient Test Coverage. • Experience in documenting Requirement Traceability Matrices (RTM) and confirming applications are ready for UAT • Experience in documenting Test Cases,  Test Results • Ability to prepare sample data for testing. • Skills in System testing, parallel/comparative testing, QA testing, performance and load testing, regression testing, security testing, business              continuity/disaster recovery testing, post-go-live testing/validation • Experience with mobile device testing is a plus. • Analytical mind and skills in troubleshooting, problem-solving, and issue isolation • Able to work with cross-functional teams to validate product quality throughout the development life cycle • Experience with GitHub, ServiceNow, TFS, JIRA   Specialized Experience: • Experience in STLC concepts and best practices. • Experience in running tests for application functions. • Experience with SDLC and agile methodologies. • Familiarity with defect management tools (TFS / JIRA) • Preferred to have experience with public sector.    Preferred training or software testing certifications such as: • International Software Testing Qualifications Board • Certified Test Engineer (CSTE) • Certified Associate in Software Testing (CAST)  

POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability: Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Non-exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)

The Georgia Department of Human Services (DHS), Office of Information Technology, is seeking a qualified candidate for the temporary contractor staffing position of System / Quality Assurance tester for Georgia SHINES in Atlanta, Georgia. Qualifications and Education Requirements ·        Bachelor’s degree in related field AND Five (5) years of experience in Information Technology testing, quality assurance and the performance of change management functions, three (3) years of which must have been attained in a cross-platform Information Technology development environment. ·        Demonstrated knowledge of testing methodology and practices ·        Working knowledge of relevant operating systems and software development fundamentals ·        Hands-on experience with automated test tools ·        Basic knowledge of SQL ·        Strong process and gap analysis skills ·        Ability to interpret test cases for high-level and functional processes ·        Good understanding of the system test life cycle, the review process, and test case documentation ·        Test automation tools such as Leapwork or Selenium. ·        Ability to document and troubleshoot errors ·        Experience with tracking tools (ex: Service Now). ·        Ability to work effectively in a virtual team environment. ·        Excellent verbal and written communication skills. ·        Experience with agile, waterfall, and scrum methodologies. Job Duties ·        Create and maintain test documentation, including test plans, test cases, and defect reports ·        Design detailed test cases based on software requirements and specifications to ensure comprehensive coverage ·        Perform manual and automated tests, using various tools and techniques to verify software functionality ·        Identify, document, and report software defects, including severity, priority, and steps to reproduce ·        Analyze test results to assess quality, identify areas for improvement, and determine if the software meets requirements ·        Communicate test results, findings, and recommendations to development teams and other stakeholders, and collaborate on defect resolution ·        Creating and maintaining test documentation, including test plans, test cases, and defect reports ·        Participate in project planning, estimation, and scheduling. ·        Perform functional, regression, integration, and system testing.   Preferred Qualifications ·        Five (5) years of experience with QA testing and script writing. ·        Good understanding of the system test life cycle, review process, and test case documentation. ·        Ability to thoroughly document and troubleshoot errors. ·        Well versed with Agile, Scrum, waterfall methodologies. ·        Good team and critical thinking skills. ·        Keen eye for detail and excellent communication skills. ·        Strong organizational skills. ·        Intermediate level knowledge of MS Excel and ServiceNow.

Looking for a skilled computer technician that is able to rebuild a gaming desktop with all new components such as new CPU and graphics cards as well as reformatting new solid state hard drives. Must have knowledge and experience in building custom PC’s which include hardware and software components as well as troubleshooting any issues that may arise. If your are interested in the job call me and let me know what your qualifications are. This job has the potential to lead to further employment opportunities in technical computer skills. Please call or text 505 670 3259 and ask for Sami if you are interested in the position.

As a Prompt Engineer focused on Data Science and Quality Analysis, you’ll design, test, and evaluate prompts for AI systems that interact with real-world restaurant data. You’ll work cross-functionally to develop AI solutions that drive operational efficiency, improve data interpretation, and support smarter decision-making for restaurant operators. Your work will directly shape how AI models perform in high-stakes, dynamic environments like order processing, reporting, support automation, and performance analysis. Essential Job Functions: Prompt Design & Evaluation: Develop, test, and refine prompts for tasks such as text generation, question answering, data classification, and structured data extraction to optimize Voice AI performance. Data-Driven Analysis & Quality Measurement: Design evaluation frameworks and analyze prompt outputs using quantitative metrics, human-in-the-loop evaluation, and user feedback to identify improvement opportunities. Experimentation & Iteration Conduct experiments to test prompt variations, measure their business and operational impact, and iterate to enhance accuracy, consistency, and safety. Regression Testing & Compliance Build principled regression test suites using tools like LangFuse and Galileo to ensure prompts remain compliant and high-performing as models and use cases evolve. Collaboration Across Teams: Work closely with data science, product, legal, engineering, and operations teams to align prompt designs with business goals, operational workflows, and compliance requirements. Model Adaptation & Strategy Development prompts across multiple LLMs (GPT, LLaMA, Gemini, and Checkmate’s fine-tuned models), understanding model differences to optimize outputs effectively. Team Leadership & Mentorship Lead a team of analysts focused on prompt evaluation and data quality analysis, guiding prioritization, experimentation, and reporting. Collaborate with ops teams for seamless deployment and feedback loops. Research & Continuous Learning Stay up to date on emerging prompting techniques, LLM behaviors, evaluation frameworks, and AI safety practices to keep Checkmate’s AI solutions best-in-class. Requirements Strong analytical and data science skills, with hands-on experience in Python (pandas, NumPy, scikit-learn) Experience designing and conducting experiments and evaluations in applied AI or NLP contexts Proficiency in SQL and working with relational databases (e.g. MySQL, PostgreSQL, Oracle, MS SQL) Good understanding of data processing, quality measurement, and testing fundamentals Experience leading analyst or operations teams, with strong prioritization, mentorship, and collaboration skills Strong problem-solving mindset with a drive to explore, optimize, and automate workflows Excellent communication skills for presenting insights to technical and non-technical stakeholders Bachelor’s degree in Data Science, Computer Science, Statistics, Engineering, or a related field Flexible to work US hours until at least 6 pm ET, with a strong remote setup Preferred Qualifications Experience with LLM evaluation and prompt engineering workflows Familiarity with tools like LangFuse and Galileo for prompt evaluation and analysis Knowledge of cloud platforms (AWS, GCP, Azure) and data pipeline tools Familiarity with machine learning concepts and NLP workflows Master’s or PhD in Data Science, Statistics, Computer Science, or a related field Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Flexible Paid Time Off Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Stock Option Plan

Job Title: Tech Assistant / Junior Technician Location: Los Lunas, NM Starting Pay: $15.00/hr + Commission Type: Part-time or Full-time We’re Hiring: Looking for Someone Reliable, Local, and Eager to Work! Performance Computers, LLC is looking for a dependable, tech-savvy person who’s local to the Los Lunas area. This role is part tech, part helper, and 100% important to how we operate. If you enjoy working with your hands, learning new things, and being part of a small team, we want to talk. What You'll Do: • Assist with computer and smartphone repair tasks • Learn diagnostics, upgrades, virus removal, and OS installs • Help keep the shop organized and customer devices tracked • Talk with customers and document repairs • Earn commission on upsells and completed add-ons What We're Looking For: • Must have reliable transportation • Strong interest in technology and repair • Willingness to show up on time and follow directions • Bonus if you’ve done repair work, but we’ll train the right person • Ideal for someone who wants to grow in the tech field or move into a full technician role Apply In Person or Email: Performance Computers, LLC 544 Main St NW, Los Lunas, NM