Junior QA Consultant

• Total 10+ years of Quality Assurance managing end to end testing engagements • Own quality and its outcomes • oversee the entire quality assurance process and recommend improvements • leverage best practices for process improvement, improving test coverage, and time to market • Should have good communication and Analytical skills • Ensure completion of testing activities as per testing schedule, Manage all aspects of the quality assurance process while identifying and suggesting enhancements. • Provide functional testing status, metrics, reports to Test Manager • Identify Regression test cases and build Regression suite as required • Work with automation team to provide functional knowledge of business process flows

SUMMARY: Provides technical support to the university community. Resolves moderately complex technical problems (tier 1 and some tier 2), and may provide functional direction to student employees, as needed. JOB DUTIES/RESPONSIBILITIES: Provide phone support in the Help Desk call center. Analyze computer problems; gather customer specific needs; process workflow with clear explanation of problems and resolution. Create workflow / call tickets for phone support, walk in traffic, and emails to the Help Desk. Support live chat communications. As needed, direct workflow / service requests to proper technicians or other departments within Information Services with agreed service levels Provide support for the walk up Help Desk; assist with computer service issues and provide support for mobile devices Committee assignments as assigned Other tasks as assigned WORKING CONDITIONS/PHYSICAL EFFORT: Lift and carry computer equipment, including CPUs, monitors, small printers, scanners, and other peripherals QUALIFICATIONS: Microsoft Office Software Suite previous experience Hardware support for dual core computers and newer Operating System previous experience Familiarity desired with both PC and Mac platforms for hardware and software Ability to work directly, face to face, or over the phone, with customer Ability to analyze moderately complex computer problems Ability to communicate effectively, both orally and in writing Strong organizational skills EDUCATION & EXPERIENCE: Customer Service-related experience preferred High School Diploma required Some college or professional technology education desired WORK HOURS: Full-Time; Non-Exempt position Monday-Friday 10:30AM-7:30PM, but may work a varied schedule, including adjusted shifts as needed. Weekend work during back-to-school period, and rotating weekends (Saturday/Sunday 10:00AM-4:00PM) SALARY STRUCTURE: Pay Grade 5 (Hiring Range $19.72 to $26.13 per hour)

About Us:   Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.  We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.   Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.     Overview:  We are seeking an experienced Cloud Testing Engineer to join us! In our team, you'll have the opportunity to be at the forefront of our company's innovative projects, developing the next generation of networking products. Located in the heart of California's tech hub, we are among the leaders in the field of network products. You'll collaborate with a passionate and creative team dedicated to enhancing product quality and user experience. Join us, fulfill your career aspirations, and create the best cloud service experiences for millions of users worldwide! Key Responsibilities:   -       Design and execute comprehensive tests for cloud services, including functionality, performance, security, etc. -       Collaborate with the development team to promptly identify, report, and resolve defects and issues in cloud services. -       Participate in the implementation and optimization of test automation and continuous integration to improve testing efficiency and coverage. -       Participate in building CICD engineering for cloud project and developing automated testing scripts. -       Follow up on user feedback, reproduce bugs, collaborate with R&D team to troubleshoot and debug issues. Requirements Qualifications: -       Bachelor's degree in Computer Science, Software Engineering, or a related field. -       At least 3 years of experience in cloud service testing or developing. -       Understand the development, deployment, and operation processes of cloud service projects, familiar with microservices technology. -       Basic knowledge of networking and security. -       Strong problem analysis and solving skills, able to independently complete testing tasks. -       Excellent communication skills and teamwork spirit, able to effectively collaborate with different teams. Additional Skills (Preferred): -       Work experience in the field of routing and switching products or smart home (IP Camera, Bulb, Plug, Vacuum…) -       Familiarity with test automation tools and continuous integration technologies -       Programming in Python Benefits Salary Range: $100,000 - $150,000 Benefits:  ·       Fully paid medical, dental, and vision insurance (partial coverage for dependents)   ·       Contributions to 401k funds  ·       15 days accrued vacation  ·       11 paid holidays  ·       Bi-annual pay increases  ·       Health and wellness benefits, including free gym membership  ·       Quarterly team-building events  ·       Free lunch Friday        At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.  Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

POSITION SUMMARY: This position shares the responsibility of maintaining the multimedia and audiovisual equipment installed in university classrooms and teaching spaces, meeting rooms, office locations, and public presentation venues. This includes preventative maintenance work as scheduled, maintenance of equipment (break/fix) and some installation work as required. This position will also be responsible for videotaping classes or events on campus as scheduled. Some overtime is required in this position, as well as the need to work alternate shifts when needed. RESPONSIBILITIES: Provide technical service and support to classrooms and meeting spaces equipped with AV Media systems Answer phone calls from classroom spaces and provide remote assistance as possible Dispatch to classroom spaces to provide immediate onsite service as required Document service issues and problem resolutions in the service workflow system Accomplish preventative maintenance tasks as assigned, usually twice per year Installation of equipment as needed, Projectors, LCD panels, rack equipment such a, Switchers Some responsibilities associated with configuration of computers in order to project properly, both PC and Mac System Commissioning and Training/Instruction in the use of the MM and AV equipment Perform final testing and commissioning of newly installed systems, including the shared responsibility for developing training materials This position will be responsible for training faculty and staff members on the proper use of the systems installed in classrooms and meeting spaces; this includes projection systems, the use of AV control systems, video conferencing and/or Skype, and some lecture capture. Videographer services and general event support Videotaping services as requested, class lectures, seminars, events during the regular academic day, as well as after hours Timely processing of the video as required to provide the requested format/copies for the customer Set up / take down of equipment in support of events, including Board of Trustees meetings. QUALIFICATIONS: Thorough knowledge of the operation of multimedia and a/v system equipment, including: Projectors and/or LCD panels Room sound systems (Playback and Live Audio) Media playback AV Control systems (AMX and Crestron) Video Switching Good computer skills; configuration settings, extending displays to projector, etc. (Microsoft Windows and MacOS) Ability to analyze and solve complex problems, troubleshooting equipment failures Ability to perform under limited supervision. Independent problem-solving ability is critical Ability to perform in stressful situations while supporting events with several moving pieces Excellent interpersonal, analytical, problem solving, organizational, and communication skills Familiar with the basic use of NLE (Non-Linear Editing) systems; preferably Final Cut Familiar audio systems: mixing consoles (analog and digital); wireless microphones Required: Must have a valid Driver's License and be able to produce a driving record with a minimum of 3 years of driving history in good standing EDUCATION & EXPERIENCE: High School diploma or equivalent Some college or professional trade training in electronics or audiovisual systems preferred 2+ years of technical service responsibilities associated with multimedia and/or a/v systems WORK HOURS: Full-time, non-exempt position Monday - Friday, 11:00 a.m. - 7:30 p.m.; 7.75 hrs./day; 38.75 hrs./week SALARY STRUCTURE: Pay Grade 5 (Hiring Range $19.72 to $26.13 per hour)

About Us:   Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.  We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.   Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.   Overview: Senior QA Engineer - Consumer Networking  We are seeking an experienced Consumer Products Testing Engineer to join us! In our team, you can always stay at the forefront of technology, have access to and learn about the latest generation of networking technologies worldwide. Together with other outstanding engineers in the team, you will create reliable, stable, and high-speed network access products for users, provide user-friendly and convenient smart home solutions, and bring convenience to the lives of millions of users worldwide! Key Responsibilities:  Lead the quality assurance efforts for consumer networking products such as Wi-Fi routers, Mesh Wi-Fi, network adapters, and USB accessories. Responsible for executing system-level test cases that require extensive experience and sound judgment. Simulate media evaluations to ensure that the test results meet expectations. Design, develop, and implement comprehensive test plans and test cases based on product specifications and industry standards. Explore user scenarios and establish local testing standards that align with user perception. Lead test strategy discussions, mentor junior engineers, and drive process improvements. Collaborate with the R&D team to troubleshoot and debug issues.  Requirements Qualifications:  5+ years experience in network products testing, familiar with testing methods and processes. Stay up-to-date with networking protocols (TCP/IP, DHCP, DNS, Wi-Fi 7, etc.) and industry trends Basic knowledge of Wi-Fi issue debug methods. Hands-on experience with networking test tools (e.g., iPerf, Wireshark, IxChariot). Strong problem analysis and solving skills, able to independently complete testing tasks. Excellent communication skills and teamwork spirit, able to effectively collaborate with different teams. Additional Preferred Skills: Experience in the development and testing of Wi-Fi Router, Mesh Wi-Fi Systems Experience with Wi-Fi certification and regulatory testing. Deep understanding of user experience, attention to detail, and ability to think and analyze problems from a user perspective. Benefits Salary Range:  $120,000 - $160,000   Benefits:  Fully paid medical, dental, and vision insurance (partial coverage for dependents)   Contributions to 401k funds  15 days accrued vacation  11 paid holidays  Bi-annual pay increases  Health and wellness benefits, including free gym membership  Quarterly team-building events  Free lunch Friday        At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.     Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

Job Title: Computer Repair Technician Location: Tacoma, Washington Green PC is a reputable technology solutions provider specializing in computer repairs, maintenance, and IT services. With a dedication to delivering high-quality solutions to our clients, we are currently seeking a skilled and experienced Computer Repair Technician to join our team. Position Overview: As a Computer Repair Technician at Green PC, you will be responsible for diagnosing, repairing, and maintaining computer systems and peripherals. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to delivering outstanding customer service. This role offers an exciting opportunity to work in a dynamic environment where you can contribute to the success of our clients through your technical expertise. Responsibilities: Diagnose hardware and software issues in laptops, desktops, and peripherals. Perform repairs and replacements of faulty components, including but not limited to motherboards, hard drives, RAM, and power supplies. Install and configure operating systems and software applications. Conduct preventive maintenance on computer systems to ensure optimal performance. Troubleshoot and resolve network connectivity issues. Provide technical support to clients through in-person, phone, or remote communication channels. Document all repairs and services performed in a clear and organized manner. Stay informed about the latest technology trends and advancements. Qualifications: Proven experience as a Computer Repair Technician or similar role. Strong knowledge of computer hardware, software, and operating systems. Ability to diagnose and repair hardware and software issues efficiently. Excellent problem-solving and troubleshooting skills. Strong communication and customer service skills. Adept at working independently and as part of a team. Technical certifications (e.g., CompTIA A+, CompTIA Network+, or similar) are a plus. Familiarity with both Windows and Mac operating systems. Education: Highschool Diploma or Associate degree or equivalent certification in Computer Science, Information Technology, or a related field. How to Apply: Interested candidates should submit their resume, a cover letter detailing their relevant experience, and any relevant certifications to sales@greenpcwa.com. Please include "Computer Repair Technician Application - [Your Name]" in the subject line. Green PC is an equal opportunity employer. We encourage applicants from all backgrounds and experiences to apply.