Browse
···
Log in / Register

Customer Support Representative - Front Office Assistant Full Time

Negotiable Salary

Fred Astaire Dance Studios

Warwick, RI, USA

Favourites
Share

Description

Location: Warwick Company: Fred Astaire Dance Studios® Description We are growing! Fred Astaire Dance Studios® - Warwick is excited to be adding to our team. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized, and being part of a fast-paced environment? If so, we may have an excellent opportunity for you. This role is crucial to our clients, team members, and overall studio experience. Each day, you will greet students, answer questions about their accounts and studio activities, and help keep information organized to ensure management and instructors succeed. A love for people and the ability to build rapport is essential, as you will also speak with potential new clients and share how dance can positively transform their lives. If this sounds like the right fit, apply quickly—we are looking to welcome our newest team member as soon as possible! Who We Are At Fred Astaire Dance Studios®- Warwick our mission is simple: Enriching lives – physically, mentally, emotionally & socially, through the positive, transforming power of dance. Founded in 1947 on Park Avenue in Manhattan, we have grown into a franchise network of more than 180 studios worldwide, serving over 25,000 students. We are proud to carry forward the legacy of Mr. Fred Astaire by fostering an environment of kindness, warmth, and fun. From wedding dances and social lessons to group classes and national competitions, Fred Astaire Dance Studios® has something for everyone. Our students stay with us not only for the high-quality instruction but also for the welcoming, supportive community they experience from the moment they walk through our doors. Responsibilities Greet and welcome guests as soon as they arrive at the studio Answer, screen, and forward incoming phone calls Maintain a tidy and presentable reception area with necessary materials (pens, forms, brochures, etc.) Provide accurate information in person, over the phone, and via email Receive, sort, and distribute daily mail and deliveries Update calendars and assist with scheduling meetings Support management with clerical tasks such as filing, photocopying, transcribing, and faxing Assist students and team members with account or event-related inquiries Requirements Previous customer service or administrative experience preferred Excellent verbal and written communication skills Strong organizational skills and attention to detail Ability to multitask and thrive in a fast-paced environment Proficiency in Microsoft Office (Word, Excel, Outlook) Friendly, professional demeanor and a passion for working with people ✨ Join our team and help us continue spreading the joy of dance! Requirements Professional attitude and appearance Basic experience with Microsoft Word, Excel, Publisher, Etc... Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service Skills

Source:  workable View original post

Location
Warwick, RI, USA
Show map

workable

You may also like

Workable
Banquet Server (On Call)
Are you passionate about food, hospitality, and fitness? East Bank Club is looking to add a Banquet Server to our team! The Banquet Server is responsible for set-up, service, and break-down catering functions. As a Banquet Server, you will provide a high-quality meal and beverage service to members and guests during events while ensuring to provide a world-class customer experience. Pay rate: $16.00 per hour plus service charge/gratuity. Job Responsibilities: Have comprehensive, accurate, and up-to-date information about the contract, event, and the Club; and be able to accurately answer basic questions. Able to consistently and effectively provide high-quality meal and beverage service as specified in the contract. Proper set-up, follow-through, and breakdown of assigned tasks, stations, and duties during functions. Consistently engage in high-quality professional communication that engages members and guests. Consistently follow time and attendance requirements. Take the initiative to meet and/or exceed the needs of members and guests. Use a “Here’s what can I do” attitude, is able to manage common service issues so members and guests are satisfied. Demonstrate a professional appearance throughout each shift. Act as a professional team member by consistently demonstrating support for co-workers and managers. Demonstrate consistent attention to the presentation and atmosphere of the Club and the banquet facilities, reporting all concerns and/or problems to the manager. All other duties as assigned by management. Requirements Must be able to work a minimum of 10 hours a month Restaurant or Banquet FOH background. Ability to work well with others under pressure. Must have excellent communication and organizational skills. Must be on your feet for the majority of the shift. Must be able to lift 50 lbs. Must be authorized to work in the USA. We use E-Verify. Benefits Time Off & Retirement Paid Time Off 401(k) with company match up to 3% Value Sharing (Profit sharing) Holiday Bonus Paid Parental Leave Health & Wellness: Comprehensive health, vision, and dental insurance HSA and FSA enrollment options Short- & Long-Term Disability options Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage Long-Term Care options: Coverage up to 50% of annual income Accident and Critical Illness Insurance EAP (Employee Assistance Program) Pet Insurance through MetLife Employee Perks: Free workout privileges Employee discounts in the Pro Shop, Spa & Salon services and in the Market Parking and transit benefits (pre-tax deduction) Access to Tickets at Work discounts Tuition reimbursement Diversity, Inclusion, and Belonging Matters: East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds. East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Chicago, IL, USA
$16/hour
Workable
Operations Staff - barre3 Kruse Village and Cedar Mill (Weekends & Evenings)
Who we are Barre3 is a fitness company with a revolutionary vision: to redefine what success in fitness means. Profiled for disrupting the industry in major media outlets such as How I Built This, Fast Company, Forbes, and Time, we have flipped the focus of fitness from attaining an imagined ideal driven by societal standards to being balanced in body and empowered from within—a radical shift that helps people create healthy relationships with their bodies and minds. The foundation of our company—and the key to achieving our vision—is the barre3 class, a full-body balanced workout combining strength conditioning, cardio, and mindfulness. Taught in our 160+ studios across the U.S. and Canada and on our online platform, which has a streaming-subscriber base in 98+ countries, our class reaches hundreds of thousands of people. Launched just over 11 years ago, barre3 has already become one of the largest franchisors in the industry and has grown into a matrix organization with distinct and thriving units, including franchise, digital, retail, and retreat experience. The opportunity The Operations Staff are responsible for three main roles, Front Desk, Play Lounge, and Support Staff duties. The Front Desk and Play Lounge team are responsible for ensuring strong client relations while maintaining an organized, clean, and welcoming studio atmosphere; focusing on sales, membership, leading by example, and imprinting on other staff. The Operations Team will assist the Studio Manager in daily tasks that meet the guidelines outlined in the Policy and Procedure Manual for studio maintenance. The details Minimum shift requirements- 2 per week, part time position, all hours will be under 28 per week. Shifts will be likely blend of weekday and weekends  Compensation: $17 per hour, included is complimentary barre3 membership for yourself and any other member of your household. 40% off in-studio retail and access to barre3.com All employees are part of “barre3 Portland” but to keep communication more streamlined, all instructors and operations team members are assigned home studios- while it’s possible you may work shifts at alternative studios, your home studio Studio Manager will be your primary point of contact. Key Responsibilities Provides excellent customer service to visitors and members. Seeks to build relationships with members to provide a positive and memorable barre3 experience. Drives and performs some sales duties by selling and upselling product offerings, classes, and retail to potential clients and existing members. Builds strong client relations with barre3 clients while maintaining a warm and supportive environment. Provides a safe and caring environment for barre3 children. Executes strong communication skills and a professional presence to staff and clients. Works together as a team to ensure that the day-to-day operations run smoothly. Strives to be the top seller of b3 memberships, retail, and class packages; while also modeling best practices around selling to all team members. Assists Studio Manager in writing new client emails, staff and info email accounts, client referral cards, client outreach, client accounts, and communication. Works on special projects with Studio Manager and Operations Manager Helps continuously evolve barre3 studio standards, making Portland “best-in-class” for operations standards company wide. Maintains a clean, sanitary, and organized studio atmosphere at all times. Prepares the studio for the AM/PM classes and front desk shift. Helps with in-studio events and off-site events. Requirements The ability to provide exceptional customer service and work independently. Must possess excellent listening, verbal and written communication skills. Ability to multi-task and work in a fast-paced environment. Must demonstrate initiative, self-motivation, adaptability, and flexibility. Must possess strong interpersonal, organizational, attention to detail, analytical, decision-making, and problem-solving skills. Must display empathy while maintaining firm boundaries. Must be able to work a minimum of two shifts per week. Two years of education, or equivalent experience, in customer service, sales, or childcare is required. Benefits Competitive compensation Complimentary studio membership for you and a family member 40% off barre3 retail products Mission-driven and values-oriented company
Lake Oswego, OR, USA
$17/hour
Workable
Customer Service Representative (Work from Home/Hybrid)
**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks (minimum) of in-office onboarding/training.** Who is Centah? Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project. About the role: We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner. Responsibilities: Answer incoming calls and respond to customer’s requests Ability to work in a fast paced environment. Book appointments for members with a high degree of data accuracy Maintain excellent written and verbal communication skills on a consistent basis Identify and escalate issues to supervisors Responsible for adapting to fast changing guidelines with customers Informs clients by explaining procedures; answering questions; providing information Maintains and improves quality results by adhering to standards and guidelines Requirements General Requirements: High school graduate or G.E.D. Minimum of one year experience in an inbound/outbound call center or retail environment is preferred Excellent oral and written communication skills Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously Ability to type at least 25 words per minute is preferred Experience in providing exceptional customer service and maintaining established quality requirements Must be able to pass a background check Performance Requirements (**MUST READ**): Average Talk Time: Less than 4 minutes per call while resolving customer issues. Call Conversion Ratio: Require a 60%+ lead to call ratio. Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner. Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences. QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly. Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment. Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations. Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch. Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed. Benefits Opportunity to continue working from home in our post-pandemic workplace Retention bonus at both the 6 month and 1 year mark Eligible for Medical, Dental, and Vision after 60 days of continuous employment $15,000 Life Insurance (Company Paid) 401K plan eligibility after 1 year of service w/company match of up to 4% Paid Time Off - Earn 10 days per year after 90-day probationary period Monthly Incentive Bonus Plan (up to $300) Weekly/monthly gift card drawings/contests for meeting goals Career learning and development programs Casual dress code Salary: $14.50/hour Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. Next steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.
Fort Lauderdale, FL, USA
$14/hour
Craigslist
Glucose and Appetite Response Study (Addison)
Our study for DIHYDROBERBERINE has been adjusted to allow for adults up to 65 years of age (previously 55)!! We have a new research study evaluating the effects of a dietary supplement on glucose and appetite response in adults. Recent clinical studies suggest berberine may impact appetite-regulating hormones like glucagon-like peptide-1 (GLP-1); insulin sensitivity (how your body responds to the insulin in your blood); blood glucose levels and weight loss. Dihydroberberine (DHB), is a form of berberine that has the same characteristics as berberine but may be better absorbed by the body. The purpose of this research study is to evaluate the effect of a single dose of DHB and 6-weeks of DHB consumption versus placebo on various health outcomes. The total study participation is approximately 8 weeks with 4 in-clinic visits. Three of the visits require you to be at the clinic for a 3-hour period. During the study, you’ll wear a continuous glucose monitor (CGM). Using a CGM requires you to wear a small sensor with a very thin filament that stays under your skin and constantly reads your blood sugar levels. If qualified, you may be compensated up to $1,000 for completing all visits and study tasks. Qualified participants must: • Be an adult between 35-65 years of age • Have a BMI ≥25 and ≤ 35 kg/m2 • Be willing to attend three 3-hour visits with an IV catheter placed in the arm for multiple blood draws • Be willing to consume 4 capsules a day for 6 weeks, specifically 2 capsules in the morning and 2 capsules in the evening • Be willing to consume a vanilla flavored meal replacement drink • Be willing to wear a continuous glucose monitor • Be willing to download smart phone applications to track blood sugar and food and beverage intake To see if you qualify, give us a call at 630-617-2000 or complete the survey below: https://biofortis.clinicalconductor.com/CCEWeb/Forms/frmSurveyPreview.aspx?Direct=1&Mode=0&SurveyPKey=250&StudyPKey=6665
890 S Rohlwing Rd, Addison, IL 60101, USA
$1,000/biweek
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.