Jr Account Manager (Midtown)

Job Title: Operations Manager ​About Us ​Penelope's House Cleaning is a rapidly growing residential and commercial cleaning company dedicated to providing top-tier service to clients across the Metro Detroit area. Our service areas include Oak Park, Livonia, Farmington Hills, Dearborn, Detroit, Southfield, Ferndale, Warren, and Sterling Heights. We are seeking a highly skilled and motivated Operations Manager to lead our team, optimize our processes, and drive our continued growth. This is a key leadership role for a strategic thinker who is passionate about quality service, team development, and operational excellence. ​Key Responsibilities ​Team Leadership & Management: Oversee, train, and mentor our team of professional cleaners. Manage staffing, scheduling, and labor allocation to ensure all cleaning projects are completed on time and to the highest standards. Conduct regular performance reviews and provide ongoing coaching and feedback to team members. Foster a positive, productive, and safe work environment. ​Client Relations & Quality Control: Serve as the primary point of contact for key clients, building and maintaining strong relationships. Proactively address client feedback and resolve any service-related issues to ensure complete satisfaction and high client retention. Implement and manage a quality assurance program, including regular site inspections and audits. ​Operational & Financial Oversight: Manage and control operational budgets, including labor and supply costs. Oversee inventory management for cleaning supplies and equipment. Identify and implement process improvements to increase efficiency and profitability. Track and report on key performance indicators (KPIs), such as client satisfaction, team productivity, and financial performance. ​Recruitment & Training: Lead the recruitment and onboarding process for new cleaners. Develop and implement comprehensive training programs for new hires and ongoing professional development for the team. ​Requirements ​Proven experience as an Operations Manager or in a similar leadership role, preferably within the cleaning, hospitality, or service industry. ​Strong leadership and team-building skills with a track record of motivating and developing staff. ​Excellent communication and interpersonal skills, with the ability to build rapport with both clients and employees. ​Exceptional organizational and time-management abilities. ​Proficiency with business management software, including scheduling tools and CRM systems. ​Valid driver's license and reliable transportation. ​Successful completion of a full background check is required. ​Compensation & Details ​Pay Rate: Starting at $18.00 per hour. ​Hours: This is a part-time position, with 18 to 35 hours per week available. ​If you are a results-oriented leader with a passion for building a world-class service team, we encourage you to apply. We are excited to find someone who can help us take Penelope's House Cleaning to the next level.

About Cognigy Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team. Why you’ll love working at Cognigy - Our promise to you We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone. We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts - Team, Trust, Transparency, Technology. Your new role: Conversation Designer - US Location: Plano, Texas (Hybrid) Potential OTE: $110 000 to $140 000 (on-target earnings – base and bonus included) As a Conversation Designer in our Professional Services team, you will empower and support customers and partners to build exceptional AI-driven conversational experiences. You’ll lead the design of virtual assistants and user journeys, support onboarding and solution delivery, and serve as a subject matter expert in conversational design. This role is essential to ensuring project success and driving customer satisfaction through engaging, natural, and effective dialog flows. Your responsibilities will include: Creating engaging, natural, effective conversation experiences that meet the business needs of our customers Creating dialog flows and scripts for virtual assistant​s Understanding the needs, preferences and behaviors of the target users. Defining intents and mapping out potential user journeys and responses​ Ability to lead insightful Conversation design workshops, highly collaborative sessions with our customers​ Developing personas for the virtual assistants, determining tone, personality and style of communication​ Helping customers building a Centre of Excellence by providing Conversational Design best practices​ Focusing on delivering high-quality service engagements tailored to provide the best ROI in terms of time and value. Ability to deliver partner enablement activities, including trainings, workshops, product demonstrations and on-site visits Growth Potential: At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience. Requirements About You: 3+ years of experience as a conversation designer, UX designer, or similar role Strong command of English (spoken and written) Proven experience creating user-centric conversational experiences across modalities Familiarity with conversational design tools (ideally Cognigy.AI) and  experience utilizing Generative AI in conversation design You have a proven track-record of building great user experiences on different modalities You are enthusiastic about technology and familiar with current trends and hands-on experience enterprise software. (You don’t need to be programmer, but you should not be scared when you see code.) Comfortable working with APIs, data analysis, and understanding technical documentation A generalist mindset with adaptability and a passion for innovation Strong communication, collaboration, and problem-solving skills Customer-focused, solution-oriented, and skilled in navigating interpersonal dynamics Applicants must be authorized to work in the United States without the need for employer sponsorship now or in the future. We are unable to offer visa sponsorship for this position. Benefits Life at Cognigy -  What we offer you We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include - Attractive and performance-oriented salary Medical, Dental, Vision, Life, & Disability insurance 401(k) Unlimited leave Unique opportunity to help build and shape the company, with little hierarchy Flexible working options Colleague recognition, reward and celebration events Global Employee Assistance Program ClassPass membership, giving you access to a variety of fitness and wellness experiences Ongoing learning and development opportunities, including Udemy One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more   Pay Transparency Disclaimer Cognigy is committed to providing fair and equitable compensation for all employees. The listed salary ranges reflect our good faith estimate for the role across various U.S. locations where we hire. Actual compensation will be determined based on the candidate’s location, qualifications, and experience. We fully comply with all state and local pay transparency laws. Equal Opportunity Employer Statement: Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.  

Looking for a site safety supervisor for schools. - 5 years experience - 62 hour osha - knowledgeable in drawings, submittals, specs, masonry, facade, planks, pipe scaffold, sidewalk bridge - must be legal

Business Analyst (15.31-DHA)   OCT Consulting is a business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology. OCT currently has an opening for a Business Analyst to work with our federal client. The position is primarily on-site in Falls Church, VA, although telework arrangements may be considered.  This position is contingent upon contract award. Day to day responsibilities include: Provide analytical support to help the client become a more data-driven organization for decision-making aligned with the client’s mission. Utilize analytical tools and dashboards to provide real-time visibility into small business performance metrics. Conduct in-depth analysis to identify drivers of small business performance outcomes. Support evaluation of strategic planning initiatives and assist in the establishment of annual small business goals. Monitor daily communications received through client electronic mailboxes, public media, and government sources. Compile and distribute summaries of salient facts derived from daily monitoring. Prepare and deliver a weekly small business achievement report tracking program execution. Monitor, track, and disseminate industry-related news items relevant to small business stakeholders and program managers. Prepare and submit a semi-annual subcontracting achievements report. Maintain organized records of data sources, communications, and performance reports for accountability and future reference. Requirements Must be a U.S. Citizen, as it is required for the clearance associated with this position Bachelor’s degree in Data Analytics, Business Administration, Economics, Public Policy, or related field (Master’s preferred). Strong background in data analysis, performance measurement, or program evaluation. At least one year of experience using analytical tools and data visualization platforms (e.g., Power BI, Tableau, or equivalent). (Desired) Knowledge of federal small business programs, acquisition processes, or subcontracting policies preferred. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), including advanced Excel for data analysis. Ability to synthesize large amounts of data into clear, actionable insights and reports. Strong writing and communication skills for summarizing analytical findings and preparing reports. Experience in monitoring industry and policy news and extracting key impacts for stakeholders. Detail-oriented with strong organizational skills to manage multiple reports and deliverables. Ability to work independently while collaborating effectively with program managers and stakeholders. Benefits OCT offers competitive compensation packages and a full suite of benefits which includes: Medical, Dental, and Vision insurance Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee’s gross salary Paid Time Off and Standard Government Holidays Life Insurance, Short- and Long-Term disability benefits Training Benefits Salary Range:  $90,000- $125,000 yearly commensurate with experience, education, etc.  About OCT Consulting OCT Consulting LLC is a minority-owned, Small ​Disadvantaged Business (SDB) providing professional services and information technology solutions to the Federal government and commercial clients. Founded in 2013, we bring the advantage of agility in operations along with a management team with a track record of leading successful engagements at major Federal government agencies. At OCT, we are committed to ensuring equal opportunity for all individuals, recognizing that merit and qualifications are the foundation of our hiring, promotion, and development practices. We believe in creating a work environment where employees can thrive based on their abilities, skills, and achievements. Our practices ensure fair treatment and equal access to opportunities for all, regardless of race, ethnicity, gender, sexual orientation, age, abilities, or other personal characteristics. We are dedicated to providing career growth and professional development based on individual merit and fostering a workplace where everyone’s contributions are valued and recognized.

Position: Home Health Care Compliance Administration Type: Hybrid, with 3-4 days per week remote. Location: Livonia Schedule: Monday through Friday from 8:00am to 4:30pm To apply: https://lajoygroup.bamboohr.com/careers/726?source=aWQ9MjQ%3D LaJoy Group is seeking an additional full-time team member that possesses a high level of detail and customer service to work within a growing (and amazing) team. We are looking for a detail-oriented and highly organized Compliance and Workers' Compensation Administration Professional to ensure compliance with state and federal regulations, manage workers' compensation payments and support internal and external audit processes. This position requires 1-2 days per week in the Livonia office with some travel to Bay City or Sterling Heights Key Responsibilities Workers' Compensation • Administer and monitor workers' compensation policies, claims, payments and terminations • Serve as the liaison between the company, clients, agencies and insurance company. • Maintain accurate records of claims, payments, and communications. • Review and reconcile workers’ compensation invoices and allocate costs appropriately. Compliance • Ensure adherence to local, state, and federal labor laws, workers' compensation regulations and industry guidelines. • Develop, implement, and monitor internal compliance controls and procedures. • Prepare and submit compliance reports as required by regulatory agencies. • Provide training and guidance to staff on compliance matters. Audits • Lead preparation efforts for internal and external audits related to workers' compensation, HR, and financial compliance. • Coordinate with external auditors, insurance providers, and regulatory bodies during audits and inspections. • Collect, analyze, and submit required documentation. • Follow up on audit findings and assist in the implementation of corrective action plans. • Maintain accurate and organized audit records. Qualifications • Bachelor’s degree in Business Administration, Human Resources, Accounting, or a related field ideal or equivalent work experience. • 3+ years of experience in workers' compensation administration, compliance, or audit coordination preferred • Experience with internal and external audits preferred • Strong analytical, organizational, and communication skills. • Proficiency in Microsoft Office What We Offer! • Competitive salary and benefits package • Health, dental, and vision insurance • Immediate eligibility to the 401K plan • Paid time off and holidays • Professional development opportunities • Supportive and inclusive work environment This job requires a criminal background check. Convictions and pending felony charges are not an absolute bar to employment and will only be considered if required by law or there is a substantial relationship to the circumstances of the particular job or if bond ability is at issue. LaJoy Group is an Equal Employment Opportunity. To apply: https://lajoygroup.bamboohr.com/careers/726?source=aWQ9MjQ%3D

Join EVOTEK: North America’s Premier Digital Business Enabler As North America's premier enabler of secure digital business, we integrate cutting-edge technical expertise across data center, network, security, cloud, and communications domains. By delivering cohesive digital solutions, we help businesses drive measurable impact and accelerate their transformation. Our award-winning culture is the cornerstone of everything we do. Recognized multiple times by Inc. Magazine as a "Best Place to Work", we’re proud to create an environment where innovation and collaboration thrive. Locally, we’ve been honored by The San Diego Business Journal as a "Best Place to Work" more than seven times, and our excellence is reflected in accolades like CRN's "Solution Provider 500", "Tech Elite 250", and "Top 150 Growth Companies”. We’ve also earned a spot among CRN’s "Triple Crown” award winners. If you’re ready to be part of a team that values innovation, culture, and business impact, EVOTEK is the place for you. Requirements Expert in either Aruba and/or Cisco wireless solution stack (management, controllers, access points, location, vendor ecosystem, etc.) Strong campus route/switch technologies and best practices Understanding of policy driven infrastructure and prominent solutions in market (ClearPass, ISE) Working knowledge of RESTful API integration and infrastructure Experience with next generation firewalls / unified threat management platforms (Palo Alto Networks, Fortinet, Cisco, Juniper, etc.) Expert level understanding of RADIUS, AAA, TACACS+ Solid understanding of authentication databases—Active Directory, LDAP and other Auth sources Solid understanding of Certificate Management via Microsoft PKI and public CA Working knowledge on Mobile Device Management (Airwatch, JAMF, etc.) Hands on experience with mobile, traditional, and IoT endpoints Hands on experience in Virtualization (VMware/KVM/Hyper-V) 8+ Years’ experience delivering network and/or security solutions for enterprise customers Ability to maintain Network Infrastructure technology roadmaps, Visio diagraming Strong written and verbal communication Additional key competencies include attention to detail, technical literacy, leadership and perseverance. Desired Certifications Aruba or Cisco Expert and/or Professional level certifications highly desirable Aruba – ACFX, ACMX, ACCX, ACDX, ACMP, ACCP, ACDP Additional networking and security certifications are a plus CWNE, CWAP, CWDP, CWSP, CWNA highly desirable Travel Travel up to 40-45% may be required. Benefits Salary commensurate with years’ of experience, technical expertise and geographic location. Salary range: $125,000.00 - $160,000.00 per year Performance bonuses. Benefits package that includes 100% paid medical, dental and vision for the employee. 401(k) with employer match. Strong company culture. Flexible PTO policy. Flexible working arrangements. Annual company overnight retreat. Equal Opportunity Employer EVOTEK believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.