Technical Support Analyst (Richmond)

craigslist is currently seeking a systems administrator to: assist in maintaining a stable and scalable platform where milliseconds matter provide systems planning, documentation, and communication in a Unix-like / Linux / *BSD environment collaborate in designing and extending a configuration, deployment, and monitoring framework manage and maintain multiple MariaDB clusters draw from and contribute to various open source projects meet interesting tech challenges at billion-page-view-per-day scale assist in crafting a development environment for effective code testing and deployment participate in on-call rotation with the rest of the team enjoy a tech-driven, laid-back, idealistic work culture Successful candidates will have excellent troubleshooting skills, deep understanding of computer security issues, and high-level experience in as many of the following areas as possible: very high performance / traffic web architectures configuration management / large scale deployment methods / ansible systems planning, documentation, and communication Linux / *BSD / Unix-like systems administration Perl / Python / Go / shell scripting MariaDB / Postgres / SQL database design and performance tuning Apache HTTPD / Mojolicious / Starman creating custom monitoring and metric collection network-attached storage / ZFS filesystem open source and commercial firewalls relational database management systems MTA software such as Postfix and Haraka key-value stores such as Redis developer support, QA, and testing TCP/IP and related protocols x86-64 and arm hardware The ideal candidate: self-motivated and highly productive a data-driven problem solver passionate about making things better for end users loves learning and teaching others passion for automation makes teammates better resourceful and adaptable communicates effectively craigslist offers: an unusually philanthropic company mission and philosophy a small team (~40) of fun-loving, smart, interesting, idealistic people non-garden-variety tech challenges at massive scale a tech nirvana, free from VCs, sales, marketing, biz dev, or pivoting big company stability and benefits -- w/o the dysfunction and despair craigslist benefits include: 100% paid (including eligible dependents) health and dental insurance craigslist-provided health reimbursement account ($4K-$10K) 3-to-1 match on employee charitable donations (up to 10% of salary) 401(k) matching program (up to 6% of salary), with immediate vesting 4 weeks paid time off; 10 paid holidays wellness stipend (up to $150/month) Please note: Candidates must be authorized to work in the United States without sponsorship. Interviews are being conducted virtually. All craigslist staff are currently working from home. To apply, please send a cover email highlighting your experience and interests as they relate to this position and paste your plain text resume into the body of the email with 'systems administrator' in the subject line. No attachments please. craigslist is an equal opportunity employer. craigslist policy prohibits discrimination based on age, genetic information, marital/domestic partner status, medical condition (including cancer, genetic characteristics, or AIDS/HIV status), mental or physical disability, national origin and ancestry (including language use and holding a driver's license granted under Vehicle Code section 12801.9), race and color, creed, religion, sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity/expression, sexual orientation, weight, height, military/veteran status, or any other characteristic protected by federal, state, or local laws.

We are a custom home technology integration company (high end smart homes and low voltage projects) needing to add a programmer / install technician to our installation team. We deal in a wide variety of high end and luxury design residential projects throughout the Portland metro area and greater Oregon, in addition to southern WA. QUALIFICATIONS: We are seeking someone ambitious with the right amount of experience and the initiative to grow their skill set and execute quality work. You will need to have a valid drivers license and acceptable driving record. Training will be provided, but this is not an entry level position and we will only be considering candidates with at least some experience in the programming and installation of the systems we install, which include: - Savant, Crestron, and Control4 control systems - Lutron lighting and control systems (low voltage only) - Motorized shades/drapes/window treatments (primarily Lutron) - Wired and wireless network equipment - Distributed audio/video equipment and home theater systems - Rough-in and trim out/termination of structured low voltage wiring in both new construction and retro/remodels You will need to be organized and have top notch verbal and written communication skills. You should be a self starter with an eye for details who can work independently and is ambitious about troubleshooting problems and finding solutions without waiting on someone to tell you what to do. At the same time you need to be a team player who works well in a group environment and knows how to both give and take direction and feedback when collaborating with your co-workers. RESPONSABILITIES: 1. Installation & Physical Setup - Install TVs, projectors, speakers, and home theater equipment; rack installation of amplifiers, UPS, AV receivers, and network gear. - Rough-in wiring for new construction; retrofit wiring including fishing walls, cutting mud rings, and installing in-wall/ceiling speakers. - Comfortable working in crawl spaces, attics, and on ladders; proficient with drills, saws, and power tools. 2. Programming & System Configuration - Program audio systems including multi-zone amps, Sonos, and AVRs; configure custom audio routing. - Install, configure, and troubleshoot Savant and Control4 automation systems. - Lutron integration; install low-voltage lighting components (picos, bulbs, tape light), shade programming and installation, keypad programing, and troubleshooting. - Setup and support access control systems, including smart locks, gate relays, and garage/lift relays. 3. Networking & Connectivity - Deploy, configure, and troubleshoot network switches, routers, and wireless access points. - Configure point-to-point radios and ensure reliable connectivity for AV, lighting, and control systems. - Work with Araknis and Ubiquiti ecosystems; troubleshoot network-related system issues. 4. Surveillance & Security - Install, configure, and troubleshoot surveillance systems (Luma, ICRealtime). - Optimize camera placement and network/ control system integration. - Provide end-user access and training on how to find and back up surveillance footage/events. 5. Client Support, Training & Remote Services - Manage Zendesk tickets, client emails, and remote troubleshooting of AV, lighting, and network systems. - Coordinate with clients, team members, and contractors to schedule visits, repairs, and installations. - Create and configure client accounts on Savant, Control4, Lutron, Sonos, surveillance & OVRC platforms. - Deliver system walkthroughs, tutorials, and usage best practices; generate documentation and user guides. - Track ongoing issues and follow up to ensure resolution; Process RMAs for faulty parts; coordinate replacements with vendors. 6. Technical Knowledge & Cross-Platform Skills - Proficiency with Apple iOS, Android, and Windows operating systems for integration and troubleshooting. - Basic residential electrical knowledge; ability to read wiring diagrams, schematics, and manufacturer documentation. 7. Soft Skills & Professional Qualities - Strong communication and customer service; explain systems clearly, remain patient, maintain professionalism. - Problem-solving and adaptability; troubleshoot retrofits, on-the-spot issues, and complex system challenges. - Team-oriented and dependable; collaborate with coworkers, contractors, and clients while managing time effectively. 8. General Responsibilities - Maintain organized and labeled wiring for serviceability; ensure installations meet safety standards and best practices. - Maintain company work van: clean, organized, stocked with tools and parts, and up to date on service and maintenance. - Stay up to date with new AV, networking, and automation technologies; collaborate with team on ongoing improvements. WHAT TO EXPECT: Our office and warehouse are located in Beaverton. While our projects can vary in size and scope, the majority are multi-system installations for high end new construction and remodeled luxury residential homes. We mostly stay in the Portland metro area, but also frequently do work further out towards the coast and southern Washington and go east as far as the Hood River area. Occasionally we work on projects as far South as Brookings and Southeast as Bend. So availability and willingness for occasional out-of-town work is expected in this position, but with compensation via paid accommodations and daily per diem. WHAT WE OFFER: - $30 - $35 / hr starting, depending on experience - Monday-Friday work schedule - Company provided tools and apparel - Company work vehicle - Paid time off that increases based on tenure - Health Insurance that includes dental and vision - 401K with employer match - Profit sharing paid out twice a year - Paid accommodations and generous per diem on all overnight / out of town work We are a workplace that values work life balance and strives to foster an environment where all employees are respected and able to voice their opinions, feedback and concerns. If you have the skills and work ethic we are looking for and want to work somewhere dynamic with opportunity for professional growth, please respond to this ad with your resume and some info on why you would be a good fit for this position.

CCMS Scientific is a company that excels in the repair and maintenance of specialty healthcare and laboratory equipment. We are a young and energetic community of team members that continues to grow and expand our brand! We are looking for an energetic and talented specialist to join our team. Our company deals primarily with specialty cold storage, incubators, centrifuges, Biological Safety Cabinets and other safety devices. The field technician will work closely with various clients to ensure their equipment is operating accurately. Field Technician Responsibilities: • Travel to client sites to install and repair remote monitoring equipment and various laboratory equipment. • Travel to calibrate and maintain monitoring equipment and various laboratory equipment. • Travel is mostly local (NYC tri-state area) but east-coast travel is expected. Hours and Benefits • The position pays $28 - $32 / hour, depending on experience, and is negotiable. • Paid time off for 2 weeks, and 1 week of sick pay, along with paid holidays. • Employer Matched Retirement plan is available. • Employee health insurance is available. Field Technician Qualifications / Skills: • Basic Electrical understanding • Basic hand and power tools use and basic understanding of wiring diagrams. • Ability to use a computer and navigate programs is a must • Excellent Customer Service skills Education, Experience, and Licensing Requirements: • High School Diploma is required. • Familiarity with the Office suite of software • Clean driver's license and background Please send your resume at this time. We look forward to hearing from you!

Locations: Greater Chicagoland Area, Northwest Indiana, Southeast Wisconsin What you’ll do: Perform on-site “smart hands” tasks: rack & stack, device swaps, AP & switch installs, demarc/circuit testing, site surveys. POTS Cutovers, Camera/Security Installs, VoIP Install, Workstation refreshes Structured cabling (Cat5e/Cat6), labeling, testing, and documentation. Support POS/retail environments and conference room/AV setups. Close tickets with clear notes, photos, and customer sign-off. Must-haves: Clean background and legal authorization to work in the U.S. Valid driver’s license + insured, reliable vehicle Basic networking knowledge. Relevant hands-on field experience Your own tools (punchdown, crimper, toner/probe, labeler, drill/driver; ladder access) Smartphone for check-in/out, photos, working laptop. Nice-to-haves: Low-voltage familiarity CCTV & access control installs, POS, data center remote hands 1099 contract. Competitive hourly/per-ticket rates; nights/weekends/urgent calls pay more. Please Respond with: 1. Resume or list of projects completed 2. Tool list 3. Vehicle/insurance confirmation 4. Availability time windows 5. Distance willing to travel.

HotBed Technologies, Inc. is currently in search of experienced AV Engineers, data/voice cabling Installers, Project Managers, Purchasing reps, Pre-Sales engineers, Account Managers and installation subcontractors for our projects in the Northern VA, MD and the DC area. Installer positions available for working either as a full-time employees or by the hour, during normal working hours for ongoing projects we are involved in. AV Engineers should have hands on experience running AV cable, terminating connectors, mounting TV's and Projectors, installing speakers, mics, amps, mixers, control systems, programming, etc.. LV Installers: Experience with cabling projects for Cat6, fiber, coax cable required. Experience running and terminating Cat6 cable a requirement. Experience with punching down patch panels, jacks and testing also required. Should be able to operate a Hilti Gun for j-hooks and bundle consolidation and use a Fluke Tester. Fiber experience a plus. Full-time Installer positions will involve work during normal hours and at times after hours and on weekends. Must have your own basic tools and transportation. PT Installer weekly workload could be 20 to 40 hours to start with the goal of making this a full-time position over time. (Subcontracting companies also considered) PM's / Quoting: Experience overseeing crews that will be pulling cables, punching down patch panels, terminating jacks and Fluke testing is required. Experience ordering cable and equipment for these projects from distributors is also required. The ability to use MS Excel and MS Word for quote preparation is required. Ability to put together cabling as-builts and marked floorplans for quotes is also required. This supervisory position is a hands-on role for full-time employment. Sales - Seeking experienced account managers that have been selling AV, LV Cabling, Datacenter solutions, circuits, managed services, IT, and/or Hosted Voice, to commercial accounts. Pre-Sales Engineers should have experience conducting sales calls, designing AV and LV Systems, creating proposals in Excel, creating system diagrams is a plus, but not required. All: Experience with CCTV and Access Control Systems a plus. We are also in search of Account Managers with sales experience in the Commercial Low Voltage and Audio Visual space. Our office is in McLean, VA with 99% of the work in the DC metro area. If you are interested, please email info@hotbedtech.com with your required salary or hourly rate, resume and availability. Please see our website at www.hotbedtech.com for more information on our company.

We are looking for experienced low voltage cable technicians and installers - living/working in the Northern California area. Experience only need apply at this time. W-2 hourly positions available. Full-time and part-time work available. Experience with Voice, Data, Wireless, Video Surveillance, Burglar Alarms, Fire Alarms and Door Access Control is a must. We need experienced technicians for service and installation projects throughout the Greater Northern California area. Quality work only. You must have dependable transportation and all basic industry specific hand tools. Please contact us to schedule a call.