Johnson Other Job Listings

Facility Solutions Manager63499931434625120

Workable

Facility Solutions Manager

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide! The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction. Compensation $50,000 - $55,000 base pay annually What you will do... Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products. Formulate and manage an effective service strategy and schedule tailored to each client. Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics. Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary. Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients. Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly. Promote the sale of, procure, and monitor supplies for clients. Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise. Use City Wide’s CRM to perform client inspections, adding extra charges, NM routing, etc. Schedule each non-routine activity in client facilities using Outlook. Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled. Notify Sales Executives of potential accounts in your territory, especially new construction. Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance. Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy. Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors. Maintain updated route sheets, key/alarm sheets, and monthly planner for each client. Requirements 2+ years outside B2B account management experience, building maintenance or facility management preferred but not required. 2+ years track record of success in a client retention role. Highly detail-oriented and excellent follow-through on commitments. Positive and outgoing personality; great at building relationships. Excellent verbal and strong written communication skills. Proficient in Microsoft Office and knowledge of CRM database. Ability to travel on a daily basis to client locations locally. Benefits A strong incentive compensation plan Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) with 4% match Paid Volunteer and Quarterly Team Building Events City Wide is an Equal Opportunity Employer.

Portland, OR, USA

$50,000-55,000/year

Luxury Jewelry Consultant - Full Time - Washington Square63499851179011121

Workable

Luxury Jewelry Consultant - Full Time - Washington Square

At Blue Nile, we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love. Blue Nile is looking for a Full-Time Luxury Jewelry Consultant who is eager for an exciting opportunity to join our retail showroom in the Washington Square in Tigard, OR. The ideal candidate understands the white glove culture and has a passion to educate customers about jewelry purchases. A Luxury Jewelry Consultant at Blue Nile is outgoing, passionate and strives to help others. The company’s customer service goal is to enhance and grow the brand connection experience for customers. Luxury Jewelry Consultants do this through being professional, accessible, enthusiastic, and interested in a career that creates a “Jeweler for Life” relationship with Blue Nile. Responsibilities: Communicate the Blue Nile difference, instilling trust and confidence in our brand Demonstrate exceptional customer service and continually develop your product knowledge to educate customers Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience Proactively follow up on all internal and external communications while maintaining Blue Nile service standards Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth Continuously maintain excellent attendance and punctuality Consistently achieve or exceed company sales and service goals Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer Requirements Previous retail sales or customer service experience required. High School Diploma or GED Jewelry experience a plus but not required Excellent interpersonal, creative problem solving, organizational and time management skills Excellent listening, written and verbal communication skills Strong attention to detail and high integrity Ability to work within deadlines in a fast-paced environment Strong computer, typing/keyboarding, and data entry skills; aptitude for effectively and efficiently navigating through all computer systems Ability to stand for extended periods of time Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons Authorized to work in the U.S Benefits The hourly pay range for this role is $19-$24. Final pay rate shall be determined and is based on experience and qualifications. Base pay offered may vary depending on geographic region, internal equity, job - related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions. #LI-WK1

Tigard, OR, USA

$19-24

Work From Home - Remote Customer Service Rep - 19 per hour Starting63392025198465122

Workable

Work From Home - Remote Customer Service Rep - 19 per hour Starting

Become a Remote Customer Support Advocate – Starting at $19/Hr, No Degree Required Do you excel at helping others and resolving issues? We're inviting enthusiastic individuals to join our team as Remote Customer Support Advocates. From your own home, you'll ensure exceptional service levels and foster positive interactions with a wide-ranging clientele. Responsibilities: Promptly assist customers by addressing inquiries and resolving concerns Deliver professional and efficient solutions to various customer issues Communicate effectively, ensuring clarity and understanding in all interactions Uphold a consistently positive and supportive demeanor Who you are: Passionate about providing exemplary customer service Excellent at communicating and building relationships Capable of prioritizing tasks in a fast-paced environment Proficient with computers and familiar with multiple software applications Benefits of working with us: Work remotely and enjoy the flexibility of your home office Set your schedule to meet your personal needs Start at a competitive pay rate of $19/hr with potential for advancement Grow professionally in a role that values development and improvement Take action today! Additional Information: No previous experience or academic qualifications necessary. A quiet, dedicated workspace and stable internet are required. All candidates will undergo a background check. Our company is an equal opportunity employer that treasures diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Portland, OR, USA

$19