$800-1,000/biweek
2792 NE 3rd St, Pompano Beach, FL 33062, USA
Health First đ Pompano Beach, FL đ” $16+ per hour + Commissions (Avg $800â$1,000 weekly) đ Full-Time | MondayâFriday | 9amâ6pm (Hours May Vary) đŽ Catered Daily Lunches! đŻ Hourly + Bonus + Career Growth! About Us Health First sets the standard in private health insurance and customer care. Weâre growing fast and looking self-motivated individuals who thrive in a professional, upbeat environment. If youâre dependable, punctual, and have a clear, confident speaking voice â this is your opportunity to join a winning team. Position Overview As a Customer Service & Retention Specialist, youâll be the voice of our company â maintaining customer satisfaction, reducing cancellations, and strengthening long-term client relationships. Key Responsibilities Handle inbound calls with professionalism and empathy Identify and resolve reasons for cancellations or coverage concerns Retain customers through excellent service and product knowledge Document all interactions in CRM system accurately Provide feedback to improve processes and client retention strategies Stay current on all health plan options and updates Qualifications Active 2-15 or 2-40 Florida Insurance License (Preferred) Strong communication & problem-solving skills Reliable, punctual, and professional demeanor Basic computer and CRM knowledge Bilingual (English/Spanish) a strong plus Why Work With Us â Hourly pay + commissions â Career advancement opportunities â Supportive, family-style office culture â Daily catered lunches â Centrally located office in Pompano Beach Apply Today! Be part of a company that values both its clients and its employees. đ Call to schedule your interview.