Computer Repair Technician (Tacoma)

Bilingual Technical Support Specialist Location: Onsite in Jericho, NY for 1 month (then fully remote) Training Hours: 10:00 AM – 7:00 PM Post-Training Shift: 3:00 PM – 12:00 AM (Midnight) Pay: $22.00 – $26.00 per hour Job Type: Full-time About Valor PayTech Valor PayTech is a fast-growing FinTech company delivering secure, all-in-one payment technology solutions for ISOs, merchants, and entrepreneurs. We foster an innovative and collaborative culture where employees are encouraged to grow, share ideas, and advance their careers. Position Overview We’re seeking a Bilingual Technical Support Specialist to join our team and provide exceptional support to our customers. This role involves troubleshooting hardware and software issues, configuring payment terminals, and ensuring a seamless experience for merchants using our products. Fluency in both Spanish and English is required. Key Responsibilities Provide technical support for Valor PayTech’s products and services to merchants and partners Troubleshoot hardware and software issues with urgency and accuracy Configure, program, and deploy payment terminals and software Respond to customer inquiries via phone, email, or chat Maintain strong relationships with merchants and ensure satisfaction Collaborate with internal teams to resolve escalated issues Document support activities and contribute to knowledge base updates Qualifications Minimum 2 years of technical support Bilingual in Spanish and fluent in English (required) Familiarity with POS systems, payment hardware/software is a plus Experience in computer support or onsite technical roles Proficiency in Microsoft Excel and Outlook Strong problem-solving and troubleshooting skills Excellent verbal and written communication skills Ability to learn quickly and adapt in a fast-paced environment Detail-oriented, organized, and self-motivated Benefits Competitive hourly pay ($22–$26/hour) Medical and dental insurance (multiple plan options) 401(k) with up to 4% company match Flexible paid time off (PTO) Career development opportunities in a growing FinTech company!

Full job description Valor PayTech is a rapidly-growing FinTech offering innovative, advanced, and secure all-in-one payment technology solutions for ISOs, merchants, and new business owners. We are seeking a Technical Support Specialist to assist customers by providing product and service information and resolving technical issues. Job Responsibilities: Deliver comprehensive technical support for company products and services to both existing and prospective customers. Apply strong knowledge of payments concepts, hardware components and software applications. Program, configure and deploy merchant terminals and software. Provide frontline customer support, including hardware/software troubleshooting and diagnosis. Effectively handle both merchant requests and product issues with a keen sense of urgency, ensuring timely resolution. Establish and maintain relationships with merchants. Requirements and Qualifications: 2+ years' customer service experience providing technical support required Knowledge of POS (point of sale) industry hardware, software, and procurement a plus Related experience in the computer technical support field, onsite technician experience a plus Proficient in Microsoft Excel and Outlook required Proven ability to work in a fast-paced and dynamic environment Must be able to adapt and learn new skills in a fast-paced industry Excellent communication both oral and written Self-motivated, team player, detail-oriented, and well-organized; Passion for technology and desire to solve problem Learn and utilize software programs quickly and efficiently Superior problem-solving and troubleshooting skills This position offers a base pay in the range of USD $22-26 hourly plus a comprehensive benefits package including: Medical/dental with choice between plans Flexible PTO Retirement benefits; 401k with up to 4% employer match Valor PayTech offers an innovative, collaborative culture where employees are encouraged to share ideas. We strive to promote from within and offer opportunities to learn and progress your career in a dynamic, fast-paced environment. Job Type: Full-time Pay: $22.00 - $26.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Experience: technical support: 2 years (Required) Ability to Commute: Jericho, NY 11753 (Required) Work Location: In person

IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client’s most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We’re looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 7 years of help desk experience with evidence of growth At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting audio/video systems (Creston, Savant, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges. Providing technical support by phone, email, chat, and (as needed) in person. Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs. Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work. Being able to work with a team to solve difficult problems. Creating and maintaining technical documentation. Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply. Please apply online with Cascade Technology Services, LLC at: https://cascade-technology-services-llc.rippling-ats.com/job/963430/it-technician-at-high-growth-it-startup-in-sf-area?s=cl

SZNS Solutions (pronounced "seasons") is a technology advisory company and Google Cloud Partner specializing in web3 and cloud computing domains based in Reston, Virginia. Founded by ex-Googlers with engineers from Google, Amazon, and Capital One, SZNS differentiates itself particularly in data engineering, blockchain, AI, and cloud-native software application development. We’re seeking a driven Cloud Support Engineer who thrives in a fast-paced, collaborative environment to join our growing team. As a Cloud Support Engineer at SZNS Solutions, you’ll be the go-to expert for troubleshooting and resolving issues related to cloud-based platforms, services, and infrastructure. You’ll play a key role in providing excellent customer support, working directly with our clients to diagnose, troubleshoot, and resolve technical issues. You'll also have the opportunity to contribute to the development of internal tools and processes that drive the success of our cloud operations. If you’re passionate about cloud infrastructure, problem-solving, and providing exceptional support to clients, we want to hear from you. Responsibilities Provide support for cloud infrastructure and services (for GCP). Troubleshoot and resolve complex technical issues for customers, with a focus on cloud services, networking, and security. Collaborate with the engineering team to identify and resolve recurring issues and streamline support processes. Maintain and update internal documentation to ensure accurate and up-to-date knowledge sharing. Assist with the deployment and configuration of cloud resources for customers. Monitor and optimize the performance of cloud infrastructure, ensuring uptime and reliability. Work directly with customers to provide timely, effective solutions to cloud-related challenges. Requirements To be successful in this role, you’ll need a strong foundation in cloud platforms and support, combined with excellent problem-solving skills and a customer-first mindset. Experience supporting and managing cloud platforms such as AWS, Azure, or Google Cloud. Strong understanding of cloud-based services (e.g., compute, networking, storage, security). Hands-on experience with cloud infrastructure, virtual machines, containers, and container orchestration (e.g., Docker, Kubernetes). Familiarity with cloud automation tools (e.g., Terraform, CloudFormation). Ability to troubleshoot cloud network and infrastructure issues with a strong focus on scalability and performance. Experience with logging and monitoring tools (e.g., CloudWatch, Datadog, Prometheus). Understanding of security best practices in cloud environments, including IAM, encryption, and compliance standards. Excellent written and verbal communication skills with a customer-centric approach. Strong problem-solving skills and the ability to work under pressure in a fast-paced environment. Willingness to grow and continue learning. Preferred Qualifications Technical certification in cloud platforms, or a willingness to achieve GCP certification within 1 month of employment. Prior experience in a technical support or systems administrator role is preferred. Experience with serverless architecture and cloud-native applications. Scripting skills (e.g., Python, Bash, PowerShell). Familiarity with CI/CD pipelines and DevOps practices. Benefits Competitive salary and benefits package. Hybrid work environment (MWF in-person in our Reston office). A collaborative and innovative work environment. Continuous learning and development opportunities.

Seeking a hard working, reliable, and a tech savvy people-person to help users with their day-to-day technical issues. Short-distance travel required. You'll be helping Windows users in-person, via email, and over the phone. Note of Interest: we are not located in Charlotte, NC or Charleston, WV. This is for CHARLESTON, SOUTH CAROLINA. Sorry, no relocation is offered for this position.

Job Title: Data Center Technician I  Location: Florence, KY 41042 Duration: 9 Months    Experience: 2 years Job Type: Contract     Work Type: Onsite     Job Description:  •             As an Client Data Center Technician, you test and repair data center components using a variety of testing rigs and jigs and record test results in a (WMS) Warehouse Management System. •             You will receive parts, maintain inventory, and check-out parts as needed. •             You will be lifting materials and products as you will be loading and unloading shipments and transporting parts between different locations. •             You have basic to intermediate system administration skills and will follow well defined workflows or SOP’s needed to properly test components. •             You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects. •             You understand all aspects of the equipment you support. •             You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. Story Behind the Need – Business Group & Key Projects   Reason for Request:  •             New Temporary Worker  •             Increased testing and refurbishment on Annapurna cards to remediate thermal events impacting customers.  •             These resources will be receiving and shipping viable components sent from data centers as well as testing and refurbishing these components.  Can you give me a little detail about your team culture?  •             Standup 3 days/week  •             Very engaged  •             Tech workers  •             Positive communication  •             Cutting edge tech Typical Day in the Role: •             Daily Schedule:  •             We will require 15 on first shift 08:00 to 16:30 and 15 on second shift 17:00 to 01:30 Interaction with team/Day to Day:  •             Working with other tech staff  •             Daily direction on task, scope of work etc.  •             Training for 2 days  Extension?  •             Yes  Conversion?  •             Yes Compelling Story & Candidate Value Proposition   Role interesting:  •             Will be working with cutting edge tech  •             Reusing parts (sustainability fulfilling) Candidate Requirements   REQUIRED SKILLS  •             Detailed oriented  •             Check for defects before sending back to data center  •             Experience with IT/computer components a plus  •             Multiple screening (high security)  Years of Experience:  •             Interest in hardware components   Top 3 must-have hard skills •             Detailed oriented  •             Stay on task  •             Focus on quality